Dear Hiring Manager,
In response to your job ad advertised in the *** for the post of a new Call Center Team Lead Cover Letter, I am writing this letter. As per my knowledge, *** has been a pioneer in quality customer service and is a leader in several projects wherein offshore customer service assistance is needed, and this is one of the several qualities of *** that I have always admired. I believe that my experience and ability to converse and communicate effectively as well as manage a team of customer service executives will make me the ideal fit for this role.
Over the years, I have worked at *** being a customer service executive myself and then as a Call Center Team Lead. I have been lauded for my multitasking skills, communication abilities, and leadership skills. In several roles, I was accountable for hiring and training employees, assigning weekly tasks, and managing my team’s schedules and deadlines. At my workplace, for my dedication and commitment, I earned a *** award in the *** year.
Having said this, I would like to present below some of the highlights of my qualifications:
My proven ability to lead a strong team along with my solid skills in communication and problem solving will contribute immensely to the success of ***.
Looking forward to speaking with you soon. Thank you for your time and consideration.
Demonstrate your extensive knowledge of customer service and proficiency in leading a team of more than 50 team members with related software knowledge in your cover letter. Advertise your Problem-solving skills, and your ability to complete projects on time in your resume to attract the prospective recruiting manager. Let us take you through our expert-written Call Center Team Lead Resume Samples.