Service Technician works in a variety of industries that include: -Manufacturing, Hospitality, Retail, Food Service, Healthcare, Property Management, Automotive, Appliance Repair, and others.
The median annual salary for a service technician is $36,000. Job growth for service technicians is projected to be about 12 percent from 2016 to 2026, which is about as fast as the average for all occupations.
The increasing popularity of smartphones, tablets and other portable devices has led to more demand for service technicians who can repair these devices. Additionally, as the population ages, there will be greater demand for service technicians who can repair home appliances and medical equipment.
What to Include in a Service Technician Cover Letter?
Roles And Responsibilities
Service technicians typically do the following:
- Inspect, diagnose, and repair or replace defective equipment or systems in the customer’s home or office.
- Determine the necessary parts and tools.
- Repair or replace the parts.
- Test the equipment to ensure that it is working properly.
- Instruct customers on how to operate the equipment Service technicians use a variety of tools, including wrenches, screwdrivers, and diagnostic equipment.
- Read and understand technical manuals.
- Preparation of work orders and service reports.
Education & Skills
Service Technician Skills:
- Troubleshooting skills.
- Customer service skills.
- Problem-solving skills.
- Critical thinking skills.
Service Technician Education Requirements:
- Service technicians typically have a high school diploma or equivalent, and they may be certified in a particular trade or industry.
- They typically undergo on-the-job training and may also have a degree in engineering or a related field.
Service Technician Cover Letter Example (Text Version)
Dear Hiring Manager,
I hope this letter finds you well. I’m applying for the position of Service Technician listed on xyz.com, and I feel that my experience in the automotive industry would be a great fit for your company.
I have spent the past year working as a service technician at ABC Auto Service Center in Troy, MI, and am very excited to continue my career with a new company.
I have been responsible for the following activities:
- Performed preventative maintenance, resolved customer concerns, and manage complaints from customers.
- Responded to all service requests, performed quality diagnostics, and provided professional and timely repairs.
- Ensured that the customer receives world-class service during every interaction with the company.
- Inspected equipment and diagnose problems using tools such as voltmeters, ammeters, and ohmmeters.
- Completed an in-depth training course on front-end alignment procedures.
Since coming to work for ABC Auto Service, I have understood that teamwork is key to providing quality service to our customers. My co-workers and I are consistently working together to ensure that we are reaching our goals as a team while also exceeding every customer’s expectations.
When it comes to positive communication skills, I believe that it is important to be able to clearly explain all available options when working with a customer who may not fully understand the problem they are experiencing with their vehicle.
Thanks for your time.
Sincerely,
[Your Name]
Tips
When writing your cover letter as a service technician, be sure to highlight your skills and experience in the field. Additionally, be sure to mention any certifications you may have.
If you have any experience working with customers, be sure to mention that as well. Finally, be sure to tailor your letter to the specific position you are applying for.
Improve your chances of being screened in, by submitting your resume along with the Service Technician cover letter, our 10+ Service Technician Resume Samples can be a reference guide for you to get started.
