Concierge Cover Letter Example

What comes to your mind when you think of the word Concierge, to most of us the first thing we imagine is someone who we can find standing behind the front desk of a hotel or restaurant. But this is not what this job is about, the job includes some of the major responsibilities which are important for the reputation of a hotel.

Check out the Concierge Cover Letter sample and understand that the applicant is not just a caretaker but the front face of your hotel. The hospitality business is all about providing the best services to the guests, hence, with reputation, there comes responsibility and if the guests are pleased with the services you are providing no one can stop you from rising.

Concierge Cover Letter example

What to Include in a Concierge Cover Letter?

Roles And Responsibilities

Job Responsibilities of Concierge:

  • Ensure they do not face any difficulty reaching the hotel by frequently connecting with them.
  • Greeting the guests at the front desk.
  • Arrange the source of entertainment for the guests.
  • Help them make reservations at the local establishments like theatres, playhouses, restaurants, etc.
  • Make guests aware of all the facilities provided by the Hotel like Laundry, fitness facility, kids activity area, etc.
  • Work in collaboration with other hotel staff.
  • On-call support to the potential customers by guiding them about the available packages.
  • Inventory Management.
  • Work in collaboration with the sales department and administration.
  • Aware of all the amenities and essential aspects of the hotel or resort.

Education & Skills

Skills required in a Concierge job:

  • Strong written and verbal communication skills.
  • Confident.
  • Extremely interactive and polite.
  • Good interpersonal skills.
  • Should have a good knowledge base for local shops, restaurants, monuments, eateries, transport, etc.
  • Ability to suggest some good local or nearby tourist attractions to the guests.
  • Proven experience in Inventory management.
  • Time Management.
  • Excellent Clerical Knowledge.
  • Good to have – should be multilingual.
  • Multitasking is a must-have skill.
  • Adaptive to change and shift timings.
  • A keen eye for details.
  • Upfront and ready to come up with new ideas.
  • Must have – excellent customer service skills.

Qualifications Required in a Concierge:

  • Graduate Degree from a reputed University.
  • Diploma in the field of Marketing, hospitality, or customer service.
  • Working knowledge of basic computers like Microsoft Office and phone systems.
  • The good knowledge base of neighboring areas.
  • Good to have at least 3-5 years of work experience in the hotel industry.

Concierge Cover Letter Example (Text Version)

Dear Mr./Ms,

Thanks for sharing the detailed Job description for the position of Concierge in your hotel. I have a total experience of …… years in the hospitality industry, in the past, I have worked as …… with one of the well-known Hotels/Resorts in the town. With my previous experience and expertise in this field, I find myself the appropriate candidate for this job role, once given a chance I can be an asset to the Hotel and to the staff.

My work experience helped me learn a lot to be able to work like

  • Being a local I have an amazing knowledge of nearby tourist places, eateries, shopping malls, and local markets.
  • Time Management skill.
  • Flexible for any shift timings.

Given an opportunity, I assure you to give my best to this job and become an asset to your organization.

Looking forward to hearing from you soon.

[Your Name]


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