Front Office Manager Cover Letter Examples

What to Include in a Front Office Manager Cover Letter?

Roles And Responsibilities

The role of a Front Office Manager is to manage the front office operations of the firm. He is responsible for maintaining a professional work environment. He makes sure that the operations of the front office team comply with the company’s policies and government-approved regulations.

A few of the responsibilities of a Front Office Manager are highlighted below:

Address and resolve clients’ queries effectively and promptly.
Make sure that the office premises is tidy and neat.
Maintain regular restocking of office supplies.
Collect customer feedback by conducting surveys and polls.
Maintain cash registers.
Review the front office operations on a daily basis.
Maintain a record of spendings.
Recruit and train new hires.
Develop shift schedules of the team members.
Oversee distribution of the incoming mails and preparation of the outgoing mails for dispatch.
Execute ad hoc duties.

Education & Skills

Front Office Manager Skills:

Problem-solving to solve complex customer-related issues in a thoroughly professional manner.
Excellent leadership skills to impart clear instructions amongst the front office staff.
Customer service-oriented.
Ability to maintain the confidentiality of clients’ details.
Capable of sorting a large volume of data sets.
Familiarity with accounting processes to perform basic closing procedures.

Front Office Manager Educational Requirements:

Bachelor’s degree in hospitality or any related stream.
Minimum 4-5 years of experience in the customer service field.
At least 1-2 years of prior experience in a managerial role.
Working knowledge of office equipment.
Proficiency with MS Office and other software.
Experience in handling cash registers, performing basic accounting procedures.

Front Office Manager Cover Letter Example (Text Version)

Dear Mr./Ms.,

Through this job application, I am filing my candidature for the open position of Front Office Manager announced on your website. I have practical knowledge of operating various office equipment, proficiency with MS Office to capture employee attendance and oversee junior front office staff.

Here is the sample of my daily tasks for your understanding:

Welcome guests to the office.
Make sure that the front desk/reception area is clean and tidy.
Respond to customer queries through phone calls, emails, etc.
Maintain order register.
Maintain a client database and regularly update it.

I assure you to excel in the job role using my effective communication skills and ability to multitask.

I am attaching my resume to walk you through my educational background and career history. I hope to receive a call back for a further round of interviews.

Best Regards,
[Your Name]