Airline Reservation Agent Cover Letter Example

An attractive Airline Reservation Agent Cover letter allows you to direct the reader’s attention to aspects of your resume that are most relevant, demonstrate your knowledge of the company you’re writing to and express your interest and enthusiasm for the position. Want one super quick? Have a look at our Airline Reservation Agent Cover Letter Sample and download it easily!

An Airline Reservation Agent is responsible for processing airline travel and ticket arrangements. Some duties associated with the role include – taking incoming calls, reminding customers about upcoming reservations, managing postponement, and cancellation of tickets, offering all needed information to the customers, suggesting places for guests, and suggesting various accommodation and packages that suit the specific needs of the customers.

Airline Reservation Agent Cover Letter example

What to Include in a Airline Reservation Agent Cover Letter?

Roles And Responsibilities

  • Managing and preparing daily reservation reports.
  • Registering arriving guests, and checking out guests.
  • Interfacing with members and managing staff.
  • Solving ticketing issues and concerns.
  • Taking phone calls and handling phone and mail reservations.
  • Presenting a detailed itinerary to customers.
  • Maintaining and documenting all records of transactions.

Education & Skills

Airline Reservation Agent Skills:

  • Knowledge of airline operation and ticketing systems.
  • Customer service orientation.
  • Computer competences.
  • A professional appearance.
  • Multitasking and problem-solving abilities.
  • Proficiency in relevant software and application.
  • Readiness to multitask.

Airline Reservation Agent Education Requirements:

  • High school diploma or GED.
  • College degree in any discipline.
  • Airline ticketing training or certification.

Airline Reservation Agent Cover Letter Example (Text Version)

Dear Hiring Manager,

Upon going through your job ad advertised on the ***, I came to know that you are looking for a proactive, personable, and customer-driven professional to join your team as a new Airline Reservation Agent. I think I have got all the qualities that you are expecting, and hence request you to consider my enclosed resume detailing my qualifications, and experience. With a customer-service background spanning more than 5 years, I will readily convert my knowledge and skills to your company, and be a valuable asset.

I am a courteous, and highly dedicated professional, with respectful communication styles, and my expertise lies in serving the passengers, acting as the first point of contact, maintaining a high degree of visibility, and representing the airlines. Throughout my career, I have proven to ensure superior customer relations, offer error-free service, support and surpass customer expectations, and interact with a huge range of personalities coming from diverse cultures and backgrounds. My excellent adaptability to busy situations positions me to become an immediate asset to your airline.

The following qualifications portray my qualifications in detail-

  • Demonstrating a steadfast commitment to providing outstanding customer support while streamlining operations, and facilitating the airline’s success.
  • Coordinating all billing and payment functions, charging and refunding credit cards, and activating gift cards.
  • Three times winner of Employee of the month for my contribution and recognition in providing quick and error-free service and outstanding communication skills.
  • Facilitating quick ticket sales, passenger check-in and boarding, and baggage processing for more than 160 passengers each day while working with *** Airlines, and helping passengers experience a hassle-free boarding and transit.
  • Deftly handling complaints, requests, and inquiries using a firm yet compassionate approach, maintaining compliance with airline policies and regulations while striving for high-degree customer satisfaction, and rebooking passengers on late arrivals.
  • Excellent people skills, with a courteous and patient nature, and a penchant for calming anxious, or upset customers facing unpredicted travel changes.

My skills in airline reservation and customer service position me to excel in this role, and I also believe my additional strengths such as – being available at a moment’s notice, knowledge of airline protocol, and the ability to perform at top speed will be an asset to your company. An opportunity to offer more insight into my qualifications would be appreciated.

Thank you for your time and consideration.

[Your Name]


An ideal Airline Reservation Agent cover letter should highlight your career achievements, and skills in detail. Mention all the attributes which you possess to highlight your resourcefulness. Increase the chances of getting your Airline’s dream job by crafting a good resume using our Airline Reservation Agent Resume Sample.



Customize Airline Reservation Agent Cover Letter

Get hired faster with our free cover letter template designed to land you the perfect position.

Edit This Cover Letter

Related Customer Service Cover Letters