Phone Technician Resume Samples

Working at Service Centers, the Phone Technician repairs Phones and other telecommunication instruments. A well-crafted Phone Technician Resume should mention duties and tasks such as – greeting customers, inquiring about the phone issues or problems, detecting the exact issue, performing repairs, replacing old parts with new ones, troubleshooting wiring problem, testing and installing VoIP networks, reporting about issue to warranty providers, maintaining repairs record and repairing switch equipment.

Job skills expected at the job include – electronics experience, up-to-date skills and a solid working knowledge about various phone systems or equipment, familiarity with digital and analog phone including VoIP systems; manual dexterity and strong technical skills. This position normally requires a bachelor-s degree in electronics and telecommunications; however, employers consider those with a high school diploma if they have several years of relevant work experience.

Phone Technician Resume example

Phone Technician Resume

Headline : A quick thinking, hardworking and determined individual who is more than able to provide a high quality, flexible and innovative courier service both locally and throughout the tri-state area. Looking for a suitable position with a reputable company where can be a part of a team dedicated to giving customers the very best.

Skills : Management, Repairing.

Description :

    1. Cleans install and maintain Payphones.
    2. Collects, counts and deposit coin.
    3. Maintains and acquires contracts.
    4. Pays commissions bills ect.
    5. Maintains accurate profit and loss statements.
    6. Manages all day to day operations.
    7. Implements new programs to review profit and loss.
    8. Takes on more responsibility as other employees left in order to save the company money ect.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED


Sr. Phone Technician Resume

Summary : Dedicated Individual with the highest level of professionalism. Fully utilizing acquired skills, experiences, and best practices available to build any organization to which employed. Commended overall performance with a passion to excel and a commitment to optimizing employment and organization success.

Skills : Repairing, Management.

Description :

    1. Repairs and Maintenance of PBX Systems Business Customers, and Installations and Repairs of landlines Residential Customers.
    2. Implements measures to ensure proper use of the installed equipment.
    3. Ability to operate specialized mechanical and software tools and equipment to include but not limited to (digital multimeter, soldering iron, heat gun, GSM tester, spectrum analyzer, BGA machine, computer system, etc.).
    4. Demonstrates a fairly high degree of manual dexterity.
    5. Performs fault diagnosis for mobile phone circuit boards Knowledge of cellular phone technologies and software.
    6. Ability to multitask and follow instructions to complete required task.
    7. Ability to work under extreme pressure and manage my time efficiently.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's


Jr. Phone Technician Resume

Objective : Several years of working experience in many different fields. Have worked outside in all types of weather conditions. In good health.

Skills : Repairing, Technician.

Description :

    1. Repaired, troubleshoot, installed, program, telephones, Covered all of Indiana, West Virginia and Ohio.
    2. Worked with different companies dealing with their phones at their locations.
    3. kept clients satisfied keeping phones operating.
    4. Used driving cabling program troubleshooting.
    5. Responsible for unloading and storing incoming equipment and supplies.
    6. Shipped and received the cellular devices such at Verizon Apple IPODS and Apple phones.
    7. Played an integral role in creating new automated method for property tracking procedures to increase accuracy and accountability.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Computers

Phone Technician I Resume

Objective : A hard working employee with over five years in dealing with both happy and unhappy customers at past job looking for new employment. Employee has had multiple company sponsored classes on dealing with complaints, safety and security concerns, and how to foster positive feelings among other employees and customer who are having issues.

Skills : Management, Organizing.

Description :

    1. Manufactures distributes, and repairs exercise equipment that range from treadmills to stationary bikes, to elliptical machines.
    2. Diagnoses issues over the phone per customer's description.
    3. Answers questions via E-mail as they come in.
    4. Ships customers requested parts and walk customer though process to try and resolve issues over the phone.
    5. Assembles, tests, and disassembles product for quality assurance.
    6. Helps train new staff, answer questions when anyone is unsure of the answer of a question they are asked.
    7. Finds people who are willing to work on our unit's across the united states.
    8. Vacuumes, dusts, and helps keep the general office area clean,.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Phone Technician II Resume

Headline : As Phone Technician ordering equipment and maintaining inventory; maintaining records, logs and files, ensuring the availability of equipment and materials in an efficient and cost effective manner.

Skills : Management, Organizing.

Description :

    1. Did service call on Phones systems.
    2. Installed voice and data cable at customer locations Install new PC and Laptops at customer's sites.
    3. Operated a cash register for cash, check and credit card transactions with 100% accuracy.
    4. Cleaned and organized the store, including the checkout desk and displays.
    5. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
    6. Evaluated media equipment and software applications for the purpose of making repairs, providing technical support, diagnosing malfunctions and/or recommending acquisitions.
       
    7. Instructed teachers, other school personnel, students and persons from the community for the purpose of teaching the operation and uses of media equipment and/or computer applications.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
General Studies

Phone Technician III Resume

Summary : Have 4 years experience in the Dispatching and Customer Service field as Phone Technician. Willing to give it all to perform job if given the opportunity. Highly motivated individuals to test used cellular phones for resale. Job responsibilities will be to perform basic function test on cellular phones, packaging cell phones for shipment, receiving incoming deliveries and enter inventory and testing data into database.

Skills : Microsoft Office, Management.

Description :

    1. Responsible to Sync music and video to phone.
    2. Tests phone to insure everything is working properly.
    3. Grades the phone to insure the phone is in good conditions ,or needs to be sent to repairs.
    4. Rates the phone A meaning almost perfect condition , or B meaning phone is in good condition ,but does have a few scratches etc.
    5. Prepares the phone by cleaning the phone.
    6. Labels the phone after all the above process has been completed.
    7. Erases any data from previous owner.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Asst. Phone Technician Resume

Objective : Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and a good mathematical aptitude. Current student working towards an Associate's degree in Police Science. Two years of experience in Criminal Justice. Dynamic Customer Service Manager who leads divers teams to achieve company goals.

Skills : System Administration, Desktop Support, Telecommunications, Networking.

Description :

    1. Effectively managed a high-volume of inbound customer calls.
    2. Answered a constant flow of customer chats with up to five chats per minute.
    3. Addressed and resolved customer product complaints empathetically and professionally.
    4. Worked for National Cash Register in a nationwide installation of hard drive arrays to record every transaction performed at every Wal-Mart store in North America.
    5. Promoted to Phone Technician Level 2 after one month by displaying proficiency in the duties of Phone Technician Level 1.
    6. Answered phone calls from a queue and assisted the road technicians to troubleshoot any issues they found.
    7. Maintained inventories of supplies and materials for the purpose of ensuring items' availability.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED

Associate Phone Technician Resume

Headline : To utilize knowledge and experience to obtain a professional career. Commended overall performance with a passion to excel and a commitment to optimizing employment and organization success.

Skills : Data Entry, Customer Service, Microsoft Programs.

Description :

    1. Installs communication equipment, such as intercommunication systems and related apparatus, using schematic diagrams, testing devices, and hand tools.
    2. Assembles telephone equipment, mounts brackets, and connects wire leads, using hand tools and following installation diagrams or work order.
    3. Analyzes equipment operation, using testing devices to locate and diagnose nature of malfunction and ascertain needed repairs.
    4. Operates and tests equipment to ensure elimination of malfunction.
    5. Disassembles components and replaces, cleans, adjusts and repairs parts, wires, switches, relays, circuits, or signaling units, using hand tools.
    6. Repairs cables, lays out plans for new equipment, and estimates material required.
    7. Works for National Cash Register in a nationwide installation of hard drive arrays to record every transaction performed at every Wal-Mart store in North America.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates

Lead Phone Technician Resume

Summary : Client-oriented representative with exceptional work ethic. Reliable in providing solutions to customers. Solid understanding of the systems and program areas. Excellent at juggling multiple task and working under pressure. Broad industry experience includes but not limited to store clerk, transportation services and maintenance and janitorial services.

Skills : Customer Service, Packaging, Assembly, Warehousing, Sorting Mail.

Description :

    1. Answered customer's questions about merchandise and advised customers on merchandise selections.
    2. Cleaned display cases, shelves, aisles and floor.
    3. Stocked shelves, racks, cases, bins and tables with new or transferred merchandise.
    4. Took inventory and examined merchandise to identify items to be reordered or replenished.
    5. Examined mobile phones to identify the cause of trouble.
    6. Provided customers with cost estimates and repaired mobile phones in a timely manner.
    7. Opened up the mobile phone and check the battery life, wirings and connections, screens and other components for efficiency.
    8. Replaced / repaired the broken/used up parts and recheck the performance of the mobile phones.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Phone Technician Resume

Objective : Self-motivated, creative thinker with solid work experience, seeking to obtain a challenging position in order to utilize proven technical, leadership and organizational skills in an environment that fosters professional growth.

Skills : Customer Service Representative, Assembly, Phone.

Description :

    1. Answered the phones and troubleshooted peoples services.
    2. Uploaded software onto cellular devices and programming the data required.
    3. Took devices apart and fixing cellular motherboards, housings, LCD screens, and flex cables with attention to detail and precision.
    4. Handled electrical devices with the utmost care with cleaning and restoration.
    5. Repaired and tested new and old phones, received and shipped phones, updated phone and customer information in the computer system.
    6. Repaired damaged phones Assisted with various administrative duties.
    7. Repair all devices for customers phones, tablets reset batteries and replace Accomplishments training new employees to repair devices Skills Used .
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor's