Contact Tracer Resume Samples

A Contact Tracer is a healthcare professional who is responsible for identifying and tracking individuals who have come into contact with someone who has tested positive for infectious diseases. In this role, the individual conducts tasks such as determining who had contact with diagnosed patients, conducting remote assessments of symptoms, and ensuring that they are placed under quarantine and comply with isolation regulations. Additional responsibilities listed on the Contact Tracer Resume include – interviewing infected individuals to determine who they have been in contact with, alerting those people of possible exposure, and providing advice on how to prevent the further spread of the virus. Additionally, they guide where to get tested and offer resources to those who test positive.

The most sought-after skills include – strong communication and interpersonal skills, attention to detail, being able to work independently and collaboratively, and working knowledge of computers and phone systems. In terms of education, a high school diploma or GED will suffice to work in this role, however, some positions may require an associate’s degree in a related field such as public health or epidemiology.

Contact Tracer Resume example

Contact Tracer Resume

Summary : As a Contact Tracer, Contacted individuals with a positive diagnostic test for related status, provide support and gather information including information about the disease, establish isolation/quarantine period and send isolation/quarantine orders/notices as required, and provide information regarding available testing resources.

Skills : Active Listening And Communication, Data Entry And Management.

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Description :

  1. Experienced of some medical, community health, or public health experience preferred but not required.
  2. Performed various duties in health clinics such as schedule appointments, obtain patient intake information, greet and assist patients in filling out forms and guiding through clinic.
  3. Kept records and maintain files.
  4. Spoke, interpreted, and translated in English/Spanish.
  5. Recruited new participants, explain basic services provided by clinics and information related to the clinics.
  6. Read, wrote, followed instructions, and complete work assignments.
  7. Worked knowledge of local communities and resources.
    Years of Experience
    Experience
    7-10 Years
    Experience Level
    Level
    Consultant
    Education
    Education
    High School Diploma


    Contact Tracer Resume

    Headline : As a Contact Tracer, Communicated in a professional and empathetic manner demonstrating sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff, including those with physical or learning disabilities as it relates to differences in learning styles.

    Skills : Empathy And Interpersonal Skills, Time Management And Organization.

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    Description :

    1. Communicated with individuals from a variety of backgrounds and educational levels.
    2. Established and maintained a cooperative working relationship with others.
    3. Communicated effectively, both verbally and in writing, with a wide variety of audiences.
    4. Provided excellent and courteous customer service.
    5. Determined relevant isolation/quarantine time frames and exposure periods for positive cases and contacts.
    6. Prioritized, triaged, and coordinated workload, working and coordinating with vendors, District/College associated organizations, and other third parties.
    7. Maintained confidentiality and discretion with sensitive information.
                Years of Experience
                Experience
                5-7 Years
                Experience Level
                Level
                Executive
                Education
                Education
                Associate's Degree


                Contact Tracer Resume

                Objective : As a Contact Tracer, Conducted research and prepares reports and background Information. Gathered background information and material; conducted preliminary record, hard copy, or online research to gather data and information as needed. Utilized a computer, tablet, and/or cell phone with appropriate access to required applications, databases, and/or web-based platforms, daily. Adhered to protocols for completeness, timeliness, and frequency.

                Skills : Cultural Sensitivity And Diversity Awareness, Basic Computer Proficiency.

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                Description :

                1. Assured confidentiality and carry out efforts to locate and communicate in a manner that preserves the confidentiality and privacy of all involved.
                2. Obtained and documented relevant information, including contact demographics, underlying medical conditions, and other risk factors.
                3. Initiated prompt communication with people exposed to COVID-19 or tested positive (contacts) through text, phone calls, email, and other communication platforms as necessary.
                4. Worked well in a team-oriented environment.
                5. Ensured and documented pertinent information in COVID-19 contact tracing forms, and conduct data entry into health department data/surveillance systems.
                6. Participated in training, and regular program meetings in order to ensure and enhance the quality of contact notification activities and program outcomes.
                7. Developed and delivered team and staff training as needed.
                                        Years of Experience
                                        Experience
                                        2-5 Years
                                        Experience Level
                                        Level
                                        Executive
                                        Education
                                        Education
                                        Associate's Degree

                                        Contact Tracer Resume

                                        Summary : As a Contact Tracer, Performed administrative support for the Public Health Department and its personnel. Performed functions including document preparation, meeting and travel planning, customer service, reception activities, answering process and program-related questions, and entering and maintaining related data.

                                        Skills : Confidentiality And Privacy Regulations, Flexibility And Adaptability.

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                                        Description :

                                        1. Conducted contact tracing and case management as required for diseases of public health importance in the MDA workplace setting; made notifications and recommendations to the impacted workforce.
                                        2. Participated in performance improvement activities, including attendance and participation in agency staff meetings as well as working groups related to health matters.
                                        3. Worked closely with local installation Health Promotion Coordinators in a collaborative community-wide health promotion campaign. 
                                        4. Utilized needs assessment data to design and implement interventions for health promotion.
                                        5. Developed strategic communication for health promotion activities in the workplace through various media.
                                        6. Coordinated and supported annual influenza and other booster campaigns for members of the workforce.
                                        7. Complied with all applicable regulations aimed at protecting personal information, including HIPAA and FERPA.
                                              Years of Experience
                                              Experience
                                              7-10 Years
                                              Experience Level
                                              Level
                                              Management
                                              Education
                                              Education
                                              High School Diploma

                                              Contact Tracer Resume

                                              Headline : As a Contact Tracer, Coordinated the support needs for any student who tests positive and needs to be in isolation. Coordinated logistics and services related to housing, telehealth, mental health support, medical supplies, and other needs.

                                              Skills : Critical Thinking And Problem-Solving.

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                                              Description :

                                              1. Oversaw testing of asymptomatic students for COVID-19 via nasal swabs.
                                              2. Processed all lab work for COVID-19 testing with 3rd party lab.
                                              3. Helped Associate Director facilitate flu shot clinic organization.
                                              4. Helped collect and process specimens for asymptomatic students in the SHC.
                                              5. Worked with the DC Department of Health (DOH) contact tracing experts to test and arrange for quarantine of all students who are contacts of a known COVID-19 case.
                                              6. Coordinated specimen pickup with Fed-Ex.
                                              7. Maintained daily phone contact with asymptomatic students in quarantine.
                                                          Years of Experience
                                                          Experience
                                                          5-7 Years
                                                          Experience Level
                                                          Level
                                                          Executive
                                                          Education
                                                          Education
                                                          High School Diploma

                                                          Contact Tracer Resume

                                                          Headline : As a Contact Tracer, Oversaw the correct and safe storage, par levels, condition, and use of all infection control-related PPE, disinfectants, hand sanitizers, and other supplies and related equipment. Monitored compliance with all shipboard public health and infection control procedures including, hotel services for isolated/quarantined individuals, PPE use, and disinfection protocols.

                                                          Skills : Tracer, Reporting.

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                                                          Description :

                                                          1. Oversaw the implementation and compliance with shipboard prevention and control activities at all response levels including for COVID-19, AGE, and other communicable diseases.
                                                          2. Participated as a key member of the shipboard Outbreak Management Team (OMT) and coordinates the implementation and compliance with OMT decisions.
                                                          3. Assisted with investigating illness cases and contact tracing to identify exposure and transmission risks to individuals, areas, or events.
                                                          4. Monitored the public health and infection control protocols and measures related to individuals in quarantine and/or isolation.
                                                          5. Coordinated drills on the companys Outbreak Prevention and Response Plan (OPRP) to ensure all crew is adequately trained, equipped, and prepared to effectively respond to outbreaks of communicable diseases.
                                                          6. Assisted the Medical Team in responding to local health authority requests for public health information, data, or investigations.
                                                          7. Provided regular reports to shipboard and shoreside leadership outlining illness status and operational preparedness and response during elevated illness response levels.
                                                                      Years of Experience
                                                                      Experience
                                                                      5-7 Years
                                                                      Experience Level
                                                                      Level
                                                                      Executive
                                                                      Education
                                                                      Education
                                                                      High School Diploma

                                                                      Contact Tracer Resume

                                                                      Headline : As a Contact Tracer, Performed data entry into various electronic platforms according to instructions received from, and procedures established by the Employee Health Department. Supported adherence to relevant regulatory and compliance requirements and company policies as appropriate.

                                                                      Skills : Instructional Skills, Team Work.

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                                                                      Description :

                                                                      1. Communicated with staff via email regarding COVID-19 vaccination tracking information as needed.
                                                                      2. Assisted with a collection of employee COVID test specimens.
                                                                      3. Tracked results of employee COVID testing.
                                                                      4. Extracted appropriate data from case investigation and contact tracing forms/databases and enter data in spreadsheets and other electronic platforms.
                                                                      5. Reviewed, transcribed, and entered demographic data information into the system.
                                                                      6. Worked as part of a team to assure consistency in COVID-19 data analysis and to identify opportunities for quality improvement in data analysis.
                                                                      7. Maintained strict confidentiality, and adheres to all HIPAA guidelines/regulations.
                                                                                Years of Experience
                                                                                Experience
                                                                                5-7 Years
                                                                                Experience Level
                                                                                Level
                                                                                Executive
                                                                                Education
                                                                                Education
                                                                                Bachelor's Degree

                                                                                Contact Tracer Resume

                                                                                Headline : As a Contact Tracer, Provided regular reports to management and federal/state agencies as requested; participated in program reviews; assured program compliance with federal or state program guidelines; prepared a variety of materials to communicate health and safety information to the College community and state and federal agencies.

                                                                                Skills : Administrative Support, Leadership.

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                                                                                Description :

                                                                                1. Led, implemented, and participated in the planning and implementation of the district's response to communicable and infectious diseases not limited to prevention, education, identification through examination, surveillance, immunization, direction and follow-up, isolation, tracking, and reporting.
                                                                                2. Oversaw District compliance with public health requirements for contact tracing; participated in the development and implementation of contact tracing strategy and changes in protocols; communicated with the Response Team to address new guidance, protocol updates/changes, and training.
                                                                                3. Maintained and analyzed the district communicable and infectious diseases data; tracked, analyzed, advised, consulted, and implemented public health guidelines in coordination with Student Health Services and Human Resources, and other district stakeholders.
                                                                                4. Planned; performed advanced administrative support including monitoring compliance in accordance with public health rules and guidelines and all other applicable laws, regulations, standards, and policies.
                                                                                5. Regularly communicated with District stakeholders and the campus community on important risk, safety, and emergency management trends, updates, and training opportunities.
                                                                                6. Coordinated monthly District Health & Safety Committee meetings for the purpose of identifying hazards and safety issues, reviewing complaints, and providing follow-up on corrective actions, including coordinating with the National Safety Program Training Center for the purpose of providing training to staff, faculty, and students and maintaining training records and supplies.
                                                                                7. Assisted administrators with investigations and provides follow-up of all safety complaints for both campuses for the purpose of providing a safe work and educational environment.
                                                                                                Years of Experience
                                                                                                Experience
                                                                                                5-7 Years
                                                                                                Experience Level
                                                                                                Level
                                                                                                Executive
                                                                                                Education
                                                                                                Education
                                                                                                High School Diploma

                                                                                                Contact Tracer Resume

                                                                                                Headline : As a Contact Tracer, Administered screening assessment tools to assigned populations, according to the clinical guidelines. Followed up with patients according to their care level, helping the patient understand their disease processes and their healthcare provider's instructions. Provided follow-up to any referral plans provided by the primary care physician or care team.

                                                                                                Skills : Cultural Sensitivity And Diversity Awareness, Basic Computer Proficiency.

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                                                                                                Description :

                                                                                                1. Maintained minimum active patient caseload and documented in the care management tool according to approved flowcharts.
                                                                                                2. Ensured primary care and specialty appointment instructions are understood.
                                                                                                3. Tracked and reported patient encounters, and clinical values, and maintain required records as directed. 
                                                                                                4. Maintained appropriate confidentiality of information.
                                                                                                5. Coordinated appointments with physical and mental health providers as needed in real-time.
                                                                                                6. Provided client follow-up and monitoring, including phone calls and home visits with patients as needed.
                                                                                                7. Collaborated with the team to provide clients with the opportunity to manage and improve health, coordinate care, and provide the clinical team with case findings.
                                                                                                                      Years of Experience
                                                                                                                      Experience
                                                                                                                      5-7 Years
                                                                                                                      Experience Level
                                                                                                                      Level
                                                                                                                      Executive
                                                                                                                      Education
                                                                                                                      Education
                                                                                                                      Degree In Health Education

                                                                                                                      Contact Tracer Resume

                                                                                                                      Headline : As a Contact Tracer, Coordinated contact tracing efforts with supervisors Support the campus community by following up on positive and potentially positive individuals and tracing their contact with others to determine exposure Interviewed traced contacts, assessed symptoms, and referred them for testing.

                                                                                                                      Skills : Data Entry And Management, Empathy, And Interpersonal Skills.

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                                                                                                                      Description :

                                                                                                                      1. Answered a multi-line telephone and serves as a receptionist to staff, students, and the public.
                                                                                                                      2. Answered inquiries, makes appointments, and provides information concerning standards, procedures, and programs. 
                                                                                                                      3. Established and maintained a positive image of the department to staff, students, and the public.
                                                                                                                      4. Provided contacts with regulated information on isolation and quarantine procedures.
                                                                                                                      5. Collaborated with designated District representatives in supporting the isolation and quarantine of individuals.
                                                                                                                      6. Maintained ongoing communication to monitor symptoms.
                                                                                                                      7. Facilitated health/temperature checks and referred contacts to available community resources.
                                                                                                                      Years of Experience
                                                                                                                      Experience
                                                                                                                      5-7 Years
                                                                                                                      Experience Level
                                                                                                                      Level
                                                                                                                      Executive
                                                                                                                      Education
                                                                                                                      Education
                                                                                                                      High School Diploma