Appointment Setter Resume Samples

An Appointment Setter will provide support to the sales team of the company by making calls to potential clients and schedule appointments to speak with salespeople. The work activities listed on the Appointment Setter Resume include the following – answering inbound calls from potential and existing clients, setting up appointment with clients, taking responsibility of cold calling prospects, determining the interests of customers, emailing customers, maintaining accurate records of every conversation, and providing general administrative support to the sales team.

Employers search for candidates possessing the following skills and abilities – basic knowledge of sales principles, customer service experience, data entry skills, professional communication skills, familiarity with commercial phone systems, knowledge of using lead management software and MS Office Suite. There aren’t any minimum qualifications needed for the job, however, employers tend to hire those having at least a high school diploma or GED.

Looking for drafting your winning cover letter? See our sample Appointment Setter Cover Letter.
Appointment Setter Resume example

Appointment Setter Resume

Objective : Identified and communicated internal and external opportunities for improving order transit times to Brokerage and Customer Service.Assisted in the development of new employees, Maintained proper attendance and punctuality to ensure that the department is operated in an efficient and cost effective manner.

Skills : Strategic planning, Microsoft word/Works,Transcription: 40wpm,Sales,Team motivator, Time Management, Consultative Selling, Recruiting,B2B Sales, Customer Service.

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Description :

  1. Executed daily operations of setting appointments.
  2. Recorded time and date of appointment in appointment book.
  3. Indicated in appointment book when appointments had been filled or cancelled.
  4. Telephoned and wrote clients to remind them of appointments.
  5. Trained and managed and achieved significant improvements in their productivity.
  6. Received payments for services and recorded them in ledger.
  7. Trained new hires and data entry.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Marketing


Inbound Appointment Setter Resume

Objective : Skilled appointment setter with the confidence and ability to comfortably speak to home owners and business owners over the phone and arrange a formal meeting to discuss providing a service for the individual. Have experience in assembly line warehouse work witch involved general production and insuring pallets were stacked and wrapped properly for shipment.

Skills : Microsoft Office, Excellent office Etiquett, Extensive Customer Service Experience.

Inbound Appointment Setter Resume Format
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Description :

  1. Worked in a heavy inbound-outbound call center making and or receiving at least 150 calls per shift.
  2. Provided information to prospective clients in a timely manner about a company's vision and products.
  3. Blended technical and professional customer service to prospective clients.
  4. Excellent listening and communication skills while creating empathy and trust to the consumer.
  5. Able to adapt to change while maintaining attention to detail and organization.
  6. Computer literate which enabled me to navigate through multiple screens.
  7. Excellent verbal and written communications skills which allowed me to be self-sufficient and to work independently.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School


Professional Appointment Setter Resume

Headline : Scheduled pickup and delivery appointments that meet the needs of contracted carriers and customer requirements. Communicated with Customer Service about orders booked with excessive in-transit delay. Rescheduled pickups and deliveries on orders that have missed appointments or appointments that will have service failures.

Skills : sale representative, Communications.

Professional Appointment Setter Resume Model
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Description :

  1. Answer inbounds calls from agents in the field from customers wanting to sign up for a timeshare presentation of the resort(s).
  2. Schedule and re-schedule those appointments for the presentation.
  3. Filing and maintaining confidential records.
  4. Handling credit card transactions for customers who are in need of refunds or that no longer want to take the presentation.
  5. The use of excel to keep a record of all credit/ debit transactions in a given shift.
  6. Constant interaction with incoming clients and with personnel over the telephone.
  7. Handle incoming calls from owners.
  8. Maintain knowledge of all resorts and services available to owners.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Physical Therapy

Intake/Appointment Setter Resume

Objective : Senior Sales professional with over ten years' experience. Areas of expertise include account management, cold calling and customer service. Creative, enthusiastic with strong persuasive, analytical, problem solving, communication, and relationship management skills. Proven closer.

Skills : Excellent customer service skills, Great speaking voice, Able to work in high energy environments, Able to grasp concepts easily and perform them efficiently, Knowledge of some computer programs.

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Description :

  1. Made outbound calls to business clients and interacted with them in a professional manner.
  2. Set, scheduled, and managed appointments with clients, for sales personnel.
  3. Followed telephone etiquette and fixed business appointments with large number of clients.
  4. Identified prospects and generated referrals for business opportunities.
  5. Promoted services to clients over the phone.
  6. Created and maintained accurate and complete records of all customer interactions.
  7. Answered informational queries of customers and handled their objections, efficiently.
  8. Obtained and maintained latest information about service offerings of company.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Call Center/Appointment Setter Resume

Objective : Worker who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company production. Quality-focused and committed to approaching administrative tasks with tenacity and attention to detail.

Skills : Telecommunications, Warehouse, Assembly.

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Description :

  1. Answered and managed incoming and outgoing calls while recording accurate messages.
  2. Compiled company information and related material and distributed to clients.
  3. Coordinated, scheduled and arranged appointments and meetings.
  4. Entered numerical and alphabetical data into databases in a timely and accurate manner.
  5. Scanned documentation and entered into database.
  6. Reviewed and updated client correspondence files and scheduling database.
  7. Organized forms, made photocopies, filed records and prepared correspondence and reports.
  8. Added new material to file records and created new records.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Appointment Setter/Schedule Coordinator Resume

Summary : Patient and empathetic appointment setter with extensive background in conflict resolution and customer care. Desires a customer service representative role.

Skills : Customer Service.

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Description :

  1. Make an average of 200 calls per day by addressing customer inquiries, solving problems and providing commercial cleaning information.
  2. Described product to customers and accurately explained details and care of merchandise.
  3. Politely assisted customers via telephone.
  4. Communicated with vendors regarding future appointments.
  5. Provided an elevated customer experience to generate a loyal clientele.
  6. Answered product questions with up-to-date knowledge of sales.
  7. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  8. Served as the main liaison between customers, management and sales team.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associate of Arts

Sales & Appointment Setter Resume

Headline : An audio engineering student with experience in customer service, casual dining food services and working with children. Interested in customer service, receptionist, food/restaurant and retail jobs.

Skills : Beginner/intermediate Spanish speaker; can type 45 wpm; Knowledge of MS Word and Excel.

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Description :

  1. Called business over the 50 states and introduced them to our way of advertising.
  2. Which was advertising on the back of grocery receipts and billboards.
  3. Educated them about our company and gave them testimonials of other business like their own who business had an higher increase rate do to the fact that they were using our advertising strategy.
  4. Set potential appointments for our sales rep to go out and give them a better introductory of advertising.
  5. Kept close contact with potential clients.
  6. Email and web chat, fax over information requested by client.
  7. Outbound and Incoming calls from business owners that were interested in advertising.
  8. Fielded an average of 50 or more outbound and inbound customer service calls per day.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Diploma

National Talent Director/Appointment Setter Resume

Objective : An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Computer skilled, managing heavy daily patient volume including calls to physicians, appointment scheduling, and patient referral.

Skills : Typing, Communications, Customer Service Skills.

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Description :

  1. As an Appointment setter know the products I was giving free estimate on and interact with customers. Take information from supervisors regarding cold / warm calling techniques.
  2. Call potential customers by following calling list provided by supervisors.
  3. Greet customers as they pick up the phone and introduce yourself and the company.
  4. Provide information regarding the service or product in question.
  5. Answer any questions that the potential customer asks to the best of ability Make sure that the potential customer is not interrupted during conversation or questions.
  6. Take information from potential customers regarding their specific product or service needs.
  7. Jot down all information on a piece of paper or directly on to the company database.
  8. Ask potential customers of a particular time when they will be free to receive calls.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Medical Billing

Appointment Setter/Telemarketer Resume

Objective : I consider myself a responsible, creative, initiative and punctuality, I assume welcomes the challenges and goals that your organization could raise me, with good interpersonal skills, ability to work in teams, under high pressure, so as to solve problems efficiently and achieve the goals set by the company and my work group.

Skills : Excel, Customer Service, Microsoft Office, Medical Terminology, Medical Records, Receptionist, Punctual, Communication, Spanish, Multi-Tasking, Prioritizing, Organization, Technical Skills, Interpersonal Skills, Dependable.

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Description :

  1. Take information from supervisors regarding cold / warm calling techniques.
  2. Call potential customers by following calling list provided by supervisors.
  3. Provide information regarding the service or product in question.
  4. Answer any questions that the potential customer asks to the best of ability.
  5. Take information from potential customers regarding their specific product or service needs.
  6. Set appointments with potential customers at their convenience.
  7. Ensure that sales force member follows up with potential customers - Document all calls made to potential customers Skills Used Persuasion Service Orientation Negotiation comunication customer services.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Medical Assistant

Customer Service/Appointment Setter Resume

Objective : Dedicated and hard working office assistant seeking a position with a reputable company which will allow utilization of skills, abilities and experiences to ensure utmost patient satisfaction. Reliable and diligent with extensive experience and solid organizational skills working in a dynamic office environment Compassionate worker, takes direction well, meets tight deadlines, and delivers superior performance.

Skills : Persuasive Speaking Skills,Ability to Use Positive Language.

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Description :

  1. Delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
  2. Contacted businesses or private individuals by telephone in order to solicit sales for goods or servic4s, or to request donations for charitable causes.
  3. Obtained names and telephone numbers of potential customers from various sources and entered into word processing system.
  4. Record names addresses purchases and reactions of prospects contacted.
  5. Adjust sales scripts to better target the needs and interests of specific individuals Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards and list purchased from other organizations.
  6. Answer telephone calls from potential customers who have been solicited through advertisement Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
  7. Maintain records of contacts, accounts and orders.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Nursing Assistant

Inside Sales/Appointment Setter Resume

Objective : Flexible and honorable professional with proven Hospitality, Food & Beverage, and Customer Service experience in Hotel and Resort settings seeking to provide unparalleled support. And To excel in a position as a call center agent in a customer-oriented company.

Skills : Microsoft Word, Microsoft Intergration, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook.

Inside Sales/Appointment Setter Resume Example
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Description :

  1. Responsible for pricing/quoting customers, answering phone inquiries, processing orders, and expediting deliveries along with troubleshooting accounts.
  2. Position required ability to work in a high-pressure/fast-paced environment.
  3. Ensured all customer service agents met and exceeded all targets and goals.
  4. Provided daily supervision, mentoring, training, and coaching of customer service agents.
  5. Compiled residential credit reports for mortgage companies.
  6. Initiated programs to ensure continuous process improvements.
  7. Fulfilled all management responsibilities in absence of manager.
  8. Opened and closed store, handled customer service issues, and oversaw cash control.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business

Intake/Appointment Setter Resume

Headline : Administrative and Customer Service professional offering versatile office management skills with proficiency in Microsoft office programs. Service orientated with a strong background in customer service. Accomplished Planner and problem solver who readily adapts to change and exceeds expectations. Able to juggle multiple priorities while meeting tight deadlines.

Skills : bilingual speaking, reading, and writing Spanish.

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Description :

  1. Schedule appointments for retired veterans to meet with Physicians outside of Veterans Affairs.
  2. Maintain records of contacts, accounts, and Appointments.
  3. Answer telephone calls from Veterans who have been solicited through the Hospital.
  4. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  5. Complete insurance or other claim forms.
  6. Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  7. Transmit correspondence or medical records by mail, e-mail, or fax.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Social Services

Appointment Setter/Child Care Provider Resume

Objective : I desire an opportunity to work for a company that will allow me to apply my drive and skills to make a difference in my community by helping others achieve success.

Skills : Customer Service, Sales.

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Description :

  1. Assisting Veterans with getting appointments for needed healthcare.
  2. Making appointments with provider's offices and confirming appointments with Veterans.
  3. Informing Veterans of all the programs benefits connected to the program and also the requirements to utilize the Veterans Choice Program.
  4. Researching the doctor's offices to verify it is in the network of providers under the program, filling out all paper work, and faxing documents to ensure claim process is initiated in a timely manner.
  5. This job consisted of making and also recieving calls.
  6. Recieving calls from veterans and providers, verifying all HIPAA verification guidelines, and also maintaing the protection of all PHI information.
  7. Updating personal demographics and confirming their healthcare needs as they have been sent from the Veterans Affairs Department.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Psychology

Sr. Appointment Setter Resume

Headline : Seeking a Sr. Appointment Setter position in a reputable company that permits me to utilize my skills and knowledge. Extensive experience of B2B appointment booking, scheduling, and management.

Skills : marketing, extensive telesales & marketing experience.

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Description :

  1. Take information from supervisors regarding cold / warm calling techniques.
  2. Call potential customers by following calling list provided by supervisors.
  3. Greet customers as they pick up the phone and introduce yourself and the company.
  4. Provide information regarding the service or product in question.
  5. Answer any questions that the potential customer asks to the best of ability.
  6. Make sure that the potential customer is not interrupted during conversation or questions.
  7. Take information from potential customers regarding their specific product or service needs.
  8. Jot down all information on a piece of paper or directly on to the company database.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Diploma

Appointment Setter Resume

Objective : Customer service and sales expert who identifies customer needs and delivers solutions to problems. Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. Customer Service Associate knowledgeable of the latest trends in the market. Successful at converting calls into new sales.

Skills : Microsoft Office, Chase Data, Excel, Office Management.

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Description :

  1. Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
  2. Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
  3. Explain products or services and prices, and answer questions from customers.
  4. Market Manager Rent King - Brandon, FL Contacted customers with past due accounts to sell the timely renewal of the account via the telephone or in field visit.
  5. Kept accurate, up to date records of all activity taken on past due accounts.
  6. Processed a variety of customer transactions through the computer including rental payments, cash sales, early purchase options, and customer returns.
  7. Assisted in loading and unloading of company and vendor trucks at the store and warehouse.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
CJ