Roles And Responsibilities
A Barista working in a coffee shop is mostly responsible for preparing and serving basic and complex coffee drinks. She serves food from the available menu in an efficient way to yield maximum customer satisfaction. Typically her work includes brewing coffee and espresso, preparing food from the menu, processing bills, cleaning and maintaining the workstation, and equipment. She requires excellent interpersonal and flexible nature to modify food in accordance with customers’ preferences.
- Prepare and serve coffee and tea drinks that meet quality standards.
- Properly handle and maintain all equipment.
- Respond to orders, questions, concerns, and complaints in a polite and efficient manner.
- Accurately handle cash and credit card payments, following appropriate cash-handling procedures.
- Serve customers quickly and efficiently.
- Demonstrate a thorough understanding of all the menu offerings.
Education & Skills
A Barista must have the following skills:
- Passionate about food and constantly learning new recipes or working on the old ones to make them better.
- Having a polite and outgoing personality.
- Good physical stamina is required to work all day long.
- Commitment towards better service and customer satisfaction.
- Brewing and grinding coffee fresh.
- Keeping the premises and workstation clean.
- Keeping the glassware and tableware clean.
- Numeracy skills are required to collect cash or payments.
The cover letter for Barista includes the following qualifications:
- A high school diploma for starters.
- A certification or diploma from the food and beverage industry or any kind of food-related experience.
- English proficiency is a positive.
- Experience in the hospitality sector will also help.
Dear Mr./Ms.[Manager’s Name],
I came across your advertisement on the online job portal, and I am interested in applying for the Barista position. I have 4 years of experience as a Barista and serving food. Due to my work ethic and customer service experience, I am confident that I will be an excellent addition to your team of experienced employees.
I am currently employed at [ABC’s Cafe]. With my excellent interpersonal and communication skills, I was able to establish a regular customer base. My attention to detail is what makes my coffee and food a unique experience altogether. My cultural roots have allowed me to introduce innovative and easy-to-make dishes which was an instant hit with the crowd.
Being a Barista comes naturally to me as I thrive on meeting new people and providing them with excellent customer services including food and beverages. It is safe to assume that your cafe is highly professional and my experience and passion for the craft of brewing coffee will fit perfectly. At my current place of employment I am responsible for the following :
- Greeting customers and informing them about the menu and any updates if necessary.
- Accepting orders for food, coffee, and payments.
- Grinding coffee beans for brewing fresh coffee, making tea, preparing baked food, sandwiches, crepes, and serving to the customers.
- Using leadership qualities to take the initiative to train the junior staff to perform duties while maintaining high standards of customer satisfaction.
- Displaying merchandise on the display. Packaged coffee or tea powder.
Reading about your company I was thoroughly impressed by your ambition and your persistent effort to maintain the highest standards of quality control. I am positive that my qualities are adequate for the Barista job at your coffee shop and hoping to bring many laurels for your establishment.
Thank you for your time and consideration. I am looking forward to discussing in detail my skills and how I will become a vital part of your present working staff.
Sincerely,
[Your Name]
