Desktop Support Cover Letter Examples

What to Include in a Desktop Support Cover Letter?

Roles And Responsibilities

With the evolution of Information Technology, Desktop Support professionals have a vital role to play in almost every IT or Non-IT organization. A skilled Desktop Support Engineer has to resolve issues with the company’s computer software and hardware.

He is required to install, rebuild, troubleshoot, and fix the problems associated with the server, hardware, or software.
He may be required to work on-site or remotely for fast and effective computer support and contribute to the success of the organization.
He is the one responsible for delivering support for system integrations, software up-gradation to ensure their smooth functioning.
Responding to various client support requests.
Visiting the client, that us on-site or provide him with remote support.
Providing basic training on the management and operation of computers.
Providing training on the management and operation of computers.

Education & Skills

Desktop Support Skills:

Customer-oriented approach to resolve client issues.
Acquaintance with complex hardware and software bugs.
Adaptable to long working hours.
Excellent communication skills are useful to understand the issue.

Desktop Support Educational Requirement:

He must have a Bachelor’s Degree in Computer Science (Required).
Certification in CCNA or Networking (Preferred).
In-depth knowledge in remote connection systems, operating systems, application software such as Linux, Microsoft, and Cisco.
Expertise in cloud computing, memory modules, and peripherals devices.
Prior experience in a similar field.

Desktop Support Cover Letter Example (Text Version)

Dear Mr./Ms.,

I was thrilled to see the requirement for Desktop Support Professional in your organization. I am confident that I have the required experience and skill set you’re seeking for this role. With two years of progressive experience in my current company, I am responsible for delivering my support to more than 100 multiple computers and peripheral devices.

I hold certifications in networking and cloud computing which makes me capable of keeping myself up-to-date in terms of the latest technologies prevalent in the industry. Therefore, I believe that my proven experience can add a positive contribution to your organization.

Here are the highlights of my skills that align perfectly with the job role:

Installation and up-gradation of system software to keep them bug-free.
Maintain a robust network to protect the company’s confidential data.
Ability to diagnose, troubleshoot, and fix the issues revolving around system software or hardware.
Robust interconnection of systems to ensure smooth functioning of the company.

I have attached my resume, including more detailed information on my academic background, work experience, and skill set. I will look forward to speaking with you and discussing my candidature with you.

Sincerely,
[Your Name]

Tips

A cover letter is a condensed application that acts as a summary of your CV. The Desktop Support Engineer Cover Letter for freshers must include:

Your introduction.
The job role you’re applying for.
Your industry-specific skills are outlined for the position.
College projects you’d worked upon.
A compelling call to action.

The above cover letter for an IT Support Engineer can bring a perfect job opportunity to your court. We have a Desktop Support Resume Sample that can help you build a compelling and persuasive resume.