Hotel Front Desk Receptionist Cover Letter Example

Hotel Front Desk Receptionists have many essential duties, from greeting guests to ensuring the patrons are provided the best experience at the hotel. The job includes answering phone calls, keeping track of the availability of beds, rooms, and tables; and ordering supplies for the Hotel. To land a job as a Hotel Front Desk Receptionist, you need a cover letter that will capture your professional drive and steadfast commitment to the role.

write an amazing cover letter for the position of Hotel Front Desk Receptionist using our professional writing tips. The trick is in making sure that you provide the necessary information that catches the eye of the hiring employer. Use our Hotel Front Desk Receptionist Cover Letter Samples to craft an ideal cover letter and personalize it according to the company you are applying to.

Hotel Front Desk Receptionist Cover Letter example

Hotel Front Desk Receptionists are the first point of contact for all people who enter the hotel. The key duties associated with the post include greeting and welcoming customers, distributing room keys, registering guests and verifying reservations, helping guests with any complaints and questions, and ensuring the front desk area is well-maintained and remains clean and organized at all times


What to Include in a Hotel Front Desk Receptionist Cover Letter?


Roles And Responsibilities

  • Managing online and phone reservations.
  • Performing all check-in and check-out tasks.
  • Informing customers about payment methods and verifying their card details.
  • Welcoming guests upon their arrival.
  • Registering guests collecting necessary information.
  • Responding to client’s complaints in a timely and professional manner.
  • Upselling additional facilities and services.
  • Maintaining updated records of bookings and payments.

Education & Skills

Hotel Front Desk Receptionist Skills:

  • Experience with hotel reservations software.
  • Understanding of how travel planning websites operate, like Booking and Trip Advisor.
  • Customer service attitude.
  • Excellent communication skills.
  • Knack of customer service.
  • Well-groomed appearance.
  • Watchful to notice suspicious activities.
  • Superior phone etiquette.
  • Acquittance with general bookkeeping, and account management.

Hotel Front Desk Receptionist Education Requirements:

  • Degree in hotel management.
  • Certification in a hospitality program.
  • Work experience as a Hotel Front desk agent, or Receptionist.

Hotel Front Desk Receptionist Cover Letter Example (Text Version)

Dear Mr./Ms.,

As a long-time fan of your Hotel, and with my passion for front desk management, I was elated to see your opening for the Hotel Front Desk Receptionist role. I have a strong background and experience working as a front desk assistant and receptionist at various facilities – including hotels, hospitals, and private sector companies. These combined with my bachelor’s degree in Hospitality Management, and recent work experience in *** would make me eligible to take up the Hotel Front Desk Receptionist role in your firm, and contribute to the organization’s mission and goal.

I bring to the table my experience in greeting and assisting customers, providing key support, and maximizing efficiency and productivity. From scheduling appointments to solving customers’ inquiries, I excel in collaborating with all levels of management and ensuring a smooth workflow at the front desk.

Highlights of my accomplishments as a Hotel Front Desk Receptionist include –

  • Solid experience in greeting and welcoming guests, administering guest files, and organizing guest charts, while retaining a superior level of confidentiality and guest support.
  • A detail-oriented nature with the capacity to effectively work together with all department employees.
  • Substantial secretarial and administrative knowledge with powerful capacities in the entire range of front desk operations including – answering and routing phone calls, documenting, database management, and ordering supplies.
  • Articulating effectively with vendors, suppliers, housekeeping staff, senior-level management, and patrons to enable effective hotel operations.
  • Outdoing at performing numerous tasks while giving top-level organization, communication, and interpersonal skills.
  • Outstanding computer proficiency with comprehensive software knowledge.

As a Hotel Front Desk Receptionist at **, I enjoyed dealing with the inflow of calls, inquiries, and front desk operations. My guest service and satisfaction record were beyond expectations, and my ability to communicate well, along with my fluency in speaking (list of languages known) will enable me to become an ideal candidate for this role.

If my skills match your requirements, please contact me at () or mail me at ( ) to schedule a meeting. I look forward to learning more about the Hotel Front Desk Receptionist post.

Thank you for your consideration.

Sincerely,
[Your Name]


Tips

If you are looking for a job as a Hotel Front Desk Receptionist, take some time to write your cover letter which has the power to land an interview. Such a cover letter should emphasize communication, and organization skills, along with other common front desk receptionist skills in your cover letter.

You should also mention your specific skills called for in the job listing, such as familiarity with industry terminology, and experience in MS Office or Quick Books. Doing so will help your cover letter demonstrate to the hiring manager that you have all the skills required to do this job. Plus, take a look at our Hotel Front Desk Receptionist Resume Samples that you can use as a template while writing your own.


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