Hotel Operations Manager Cover Letter Example

A Hotel Operations Manager oversees the day-to-day operations of the hotel, motel, or lodge and completes various duties such as hiring and training new staff, ordering supplies and equipment for the facility, maintaining budgets, and creating and maintaining work schedules.

These professionals are also responsible for the overall functioning of the hotel, and assist the management in preparing the annual budgets, and monthly forecast processes. As the role is pertinent to the hospitality sector, the Hotel Operations Managers possess an excellent level of commercial awareness for building and maintaining relationships with internal and external guests.

Write a professional cover letter using our Hotel Operations Manager Cover Letter Example and cover letter writing tips.

Hotel Operations Manager Cover Letter example

Hotel Operations Managers are employed in hotels, and other types of lodging facilities including motels, inns, and resorts. And around, 50% of these hospitality sector professionals are self-employed and run their own small hotels, and residential clubs.

As per the updated salary reports during April 2022, the average salary for a Hotel Operations Manager can range anywhere from $50000 to $ 75000 based on their experience and the size of the Hotel. And according to the Bureau of Labour Statistics (BLS), Hotel Operations Managers can expect a 9% growth rate in jobs from 2020 to 2030, with a median annual salary of $ 65, 910.

What to Include in a Hotel Operations Manager Cover Letter?

Roles And Responsibilities

  • Ensuring cleanliness, and tidiness of the premises, and keeping it ambient enough to receive and tend to guests.
  • Monitoring coordination between various parts of the hotel and ensuring a smooth and efficient flow of operations.
  • Conduct assessments to review customer satisfaction and service recovery process.
  • Organizing training programs to enhance the job skills and performance of hotel personnel.
  • Inspecting hotel stores and checking available stock and determining the need for stocking.
  • Liaising with the marketing staff for developing and implementing strategies for growing the business.
  • Randomly inspecting the stores to check the stock in hand (quality, par stock levels, and expiry details).
  • Dealing with suppliers, and vendors and providing performance assessments of vendors.

Education & Skills

Hotel Operations Manager Skills:

  • Excellent revenue management skills.
  • Experience in budgets, P&L, and forecasting.
  • Experience in property management software and revenue management systems.
  • Superior interaction and communication skills.
  • Professional demeanor.
  • Skillful in coordinating the affairs of the hotel.
  • Situational judgmental skills and strong aptitude.
  • Ability to organize hotel services and activities during last-minute events and conference schedules.

Hotel Operations Manager Education requirements:

  • To become a Hotel Operations Manager, one needs to possess at least a high school diploma and several years of experience in a hotel setting. In most cases, employers prefer those having a bachelor’s degree in hospitality management or a related field.

Hotel Operations Manager Cover Letter Example (Text Version)

Dear [Hiring Manager name],

Learning of the requirement for a new Hotel Operations Manager at your (Company Name), I hastened to submit my resume for your review. As a highly-skilled, motivated, and experienced professional with more than 15 years of experience, I am well prepared to contribute significantly to the goals of your company.

I understand what the guests expect from our industry, and as you can see in my resume, I have the skills and knowledge which can enable me to make your facility stand out from all the rest. Greeting guests with a pleasant smile and assisting them are a few traits, to begin with when it comes to running successful hotels. I will be ready to serve the needs of the guests and also deal with them professionally without compromising on satisfying their needs.

Highlights of my experience include –

  • Overseeing facility operations including revenue management, refurbishments, and optimizing hotel performance by 45% significantly.
  • Boosted multimillion-dollar annual revenue through the implementation of successful sales and marketing techniques.
  • Received numerous awards throughout my career tenure at (Company Name) and was recognized at (Company name) for offering exceptional guest experiences.
  • Orchestrating capital improvement – including operating expense reduction, timely completion of work, and improved profit margin by 37%.
  • Demonstrable communication, and multitasking skills to excel within fast-paced and customer-facing environments.

Apart from my bachelor’s degree in hotel management, I have been selected by my previous employers, to represent the facility in overseas conferences, and meetings. My skills in operational leadership and attention to detail are finely honed, and this will help me to oversee the customer complaints which are normally overlooked. I will also go an extra step and ensure that the guests check out from the hotel happily and with total satisfaction.

Having said these, I am confident that my additional assets will readily translate to your environment. A chance to convey more insight into my qualifications would be most appreciated. I look forward to speaking with you soon.

Thank you for your time and consideration!

[Your Name]


Your Hotel Operations Manager Cover Letter should be short, yet cover all the vital aspects that an employer looks for in the document. Hiring managers, don’t spend more than a few seconds reading through the cover letter, hence you should make use of this opportunity and convince them that you are a perfect fit for this role. To make your cover letter convincing, focus on these crucial tips –

  • Highlight all your quantitative values and prove your worth through concrete numbers.
  • List out your achievements in a bullet list, and include quick hits and stats.
  • Make a complete survey of the hiring company, and use them as a hammer in your introduction or conclusion.
  • Express your inner core strengths and your enthusiasm about the job.
  • Demonstrate your experience or background clearly.
  • Last, but not the least, proofread and iterate your cover letter before sending.

Now that your cover letter is ready-to-go, it’s time to concentrate on your resume. Refer to our Hotel Operations Manager Resume Sample for tips to write your resume and accompany it with a powerful cover letter.



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