Medical Office Receptionist Cover Letter Examples

What to Include in a Medical Office Receptionist Cover Letter?

Roles And Responsibilities

Some of the major job duties performed by a Medical Office Receptionist are highlighted hereunder:

Attend incoming phone calls and emails regarding inquiries.
Schedule and reschedule the appointments.
Ensure cleanliness around the reception area.
Process the incoming payments.
Enter the patient data in the electronic medical records system.
Provide assistance to the medical coordinator.
Restock the office supply.
Conduct other duties as directed.

Education & Skills

Medical Office Receptionist Skills:

Superior telephone etiquettes in order to address patient inquiries over the phone.
Remarkable communication and interpersonal skills to coordinate with patients and colleagues.
Attentive and vigilant to observe suspicious activities around the reception area.
Exceptional organizing skills in order to sort and arrange documents maintain patients records, schedule appointments, etc.
Excellent multitasker to answer multiple phone calls, interview the patients, etc.
Capable of empathizing with the patients and their relatives.
Willingness to work on weekends and in shifts.

Medical Office Receptionist Educational Requirements:

A high school diploma or GED is required
Certification in the medical administration program from an accredited vocational institute is a plus.
Previous work experience in a front-office role is highly preferred.
Well acquainted with medical jargon.
Working knowledge of call forwarding systems, electronic medical record systems, etc.
Fluent with the native language and English.
Solid understanding of hospital policies and state guidelines.

Medical Office Receptionist Cover Letter Example (Text Version)

Dear Mr./Ms.,

Upon learning about the available post of Medical Office Receptionist at your esteemed hospital, I was excited to submit my job application for the same. With an overall experience of 2 years, I have mastered the skills such as managing calendars, greeting visitors, and communicating over the phone, email, or in person.

Some of my current key responsibility areas are mentioned hereunder:

Welcome the patients to the hospital.
Respond to phone calls and email inquiries.
Schedule, cancel, reschedule the appointments.
Collect the payments and balance due to the medical service availed by patients.
Maintain and update the patients’ details in the records.
Verify the insurance benefits and eligibility.
Retrieve the charts at the medical staff’s request.
Conduct other assigned responsibilities.

I am sure that my exceptional interpersonal approach, time management skills, and organizational ability would contribute to the position’s expectations in a significant manner.

Thank you in advance for reviewing my job letter. In the accompanying resume, you can find details regarding my educational qualification and professional accomplishments. I hope to receive a favorable response from your end.

Best Regards,
[Your Name]

Tips

Mentioning your academic records and qualities such as polite and professional demeanor, multitasking ability, etc., in your Medical Office Receptionist cover letter would prove to be a beneficial point.

A resume brings forth your educational qualifications and current responsibilities. Take the guidance from our Medical Office Receptionist Resume Sample to draft a compelling resume for yourself.