The Courtesy Officer takes charge of providing a safe and orderly community and conducts periodical on-site patrons. The other duties are listed on the Courtesy Officer Resume as follows – interacting with residents and ensuring they are provided a safe and orderly community; patrolling the outside storage areas, laundry areas, and pools; responding to minor disturbances and emergency calls; submitting written reports, listing property occurrences and property safety issues that need immediate addressing; checking and replacing light bulbs, parking hazards, broken irrigation heads; recommending maintenance repairs; and monitoring disturbances.
The nature of the job demands the following skills – prior work experience in patrolling area; strong observation skills; solid judgment skills, working knowledge of federal, state and city laws pertaining to the area of working; the ability to maintain positive relations with the general public; and knowledge of multiple languages. Formal education is not mandatory.
Summary : To become gainfully employed full-time with professional organization. feel that can make a significant contribution to your company.
Skills : Microsoft Office, Customer Service, Supervising.
Description :
Expertised in the security division is vast and take appropriate safety measures that make a great candidate for this position.
Experienced in public safety arena has polished protective, preventative and safety skills and provided me with a thorough understanding of potential threats.
Developed through experiences to perform patrolling duties and handling emergency situations will be a definite asset for your security team.
Able to operate them accordingly.
Performed safety inspections, directing traffic, and investigating and reporting any suspicious actions.
Created map of the resort and other paperwork templates in word and excel.
Assumed maintenance, housekeeping, porter, and front desk (guest registration) duties after hours.
Experience
7-10 Years
Level
Management
Education
BS
Sr. Courtesy Officer Resume
Summary : Is to obtain a challenging entry level position that has room for advancement. Reliable worker with the ability to quickly learn new concepts and skills, reputation as a team player and passion for helping others.
Skills : Microsoft Word, Excel and Power Point, Data entry, Strong communication , Excellent customer service, Detail orientation.
Description :
Checked for inoperable exterior lights.
Checked office and maintenance shop Tag all inoperable vehicles, out of date stickers and/or license, flat tires and cars jacked up.
Checked the doors and stairwells to make sure the locks are secure and no danger is lurking.
Patrolled resort area in company vehicles.
Locked and unlocked display rooms, pool, registration area, sales building, etc.
Addressed noise complaints and domestic disturbances on property maintained reports on daily routines and any incidents involving guests, rooms, vehicles, etc.
Drafted schedules for extra coverage and limited staff in assistance to and in place of the security manager.
Experience
10+ Years
Level
Senior
Education
BS
Jr. Courtesy Officer Resume
Objective : Energetic worker willing to learn and accept constructive criticism. Excel at interfacing with others at all levels to ensure organizational goals are attained. Enjoy contributing to a team effort and creating a good working environment. Possess excellent interpersonal, analytical, and organizational skills. Excel within highly competitive environments where leadership skills are the keys to success. Enthusiastic and dependable worker.
Skills : CDL license with passenger endorsement Georgia state Blue Card certified up to date.
Description :
Greeted customers upon arrival and help determined their specific need.
Monitored and secured area and make sure parking lot area is safe and secure.
Clerk Greeted customers and determined their specific needs.
Assisted office managers with all customer service requests.
Took orders from customers, issued smoothies and other orders to customers.
Issued receipts, refunds, credit/debit cards, or change due to customers.
Counted money in cash register at the beginning of shift to ensure accuracy and enough change available.
Experience
2-5 Years
Level
Junior
Education
Associates
Courtesy Officer III Resume
Objective : To work within a company that will allow to build knowledge and while interacting with the public and be able to grow into higher positions in the pastry field.
Skills : Microsoft office, Auto Cad, Customer Service, RF gun, Sorter,Picker, Quick Speed.
Description :
Stationed at the Guard house checking in visitors and contractors for residents.
Answered phone, entered names into computer.
Communicated with property Management to ensure details where followed.
Elevator Operator Operated manual Freight elevators to take contractors and vendors to prospective floors.
Checked doors to make sure they are locked at appropriate time.
Assisted customers with directions, patrolled the designated area, and some office duties such as dispatch, filling, faxing, and answering phones.
Calculated total payments received during a time period, and reconcile this with total sales amount.
Experience
2-5 Years
Level
Executive
Education
Pastry Certificate
Courtesy Officer II Resume
Objective : To obtain a Management position with a dynamic corporation where can use energy and skills to develop, motivate, lead and encourage employee productivity.
Skills : Customer Service, Segway, Dispatcher, Security And Clerical.
Description :
Conducted routine patrols of the premises as necessary to identify and respond to actual and potential disturbances and to prevent and detect signs of intrusion.
Identified and posted appropriate notices on abandoned and/or improperly licensed or parked vehicles and notify the rental office of the same.
Inspecte dand confirmed the working order for all outside lighting (exterior poles, pool, buildings and breezeways).
Conducted nightly security checks of the community, to ensure that the office, common areas, gates, and service facilities are locked.
Notified management of security breaches and disturbances.
Ensured appropriate access at all breezeways, hallways or landings by not allowing residents or their guests to unreasonably congregate.
Submited the required written reports which shall include security check and disturbance report and response times, actions, and observations.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Courtesy Officer I Resume
Summary : Type 35wpm, about 10,000 kspm, proficient in MS Word, Outlook, Excel, Lotus Notes, PeopleSoft, IBM, familiar with Peachtree, AS400, strong interpersonal skills, knowledgeable in basic accounting principles and familiar with medical terminology Seasonal & Temporary Marietta, GA Customer Service/Sales Assistant for Burlington Coat Factory 10/11 to 01/12 Arranged merchandise and restocked items returned Assisted customers on ways to save on purchases, generated sales and collected payments.
Skills : Microsoft Office, Electrical, Security, Librarian.
Description :
Checked all guest and customers entering and leaving gate.
Performed lockouts on guest who have not paid or open doors for guest who are having problems with their key.
Insured guest and property are safe by following rules and regulations.
Reported to 911 for an emergency dispatch.
Used Customer service and customer care.
Effectively supervised and managed off-campus student housing complex after office hours.
Responded to and assessed emergency situations as needed.
Experience
7-10 Years
Level
Management
Education
Diploma
Assistant Courtesy Officer Resume
Objective : Required to complete written logs daily, deliver notices to residents, issue citations or infractions, and answer emergency and non-emergency calls .
Provided safety and security for 475 unit retirement community.
Patrolled community perimeter and facilities to detect safety or security issues and incidents.
Annotated and notified appropriate authorities or staff when safety hazards or security incidents are found/occur.
Acted as a first-responder for medical emergencies and other incidents that required immediate action rendering first-aid and/or cardio pulmonary resuscitation to staff, residents, or visitors on community grounds until emergency medical response arrives.
Assisted fire and emergency medical response teams with evacuation or help with residents.
Stood watch at entry control gate to ensure authorized personnel were granted permission to enter gated community.
Coordinated with staff and residents for appropriate visitor access.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree
Associate Courtesy Officer Resume
Objective : Currently a culinary arts student seeking an entry level position using current culinary skill set to contribute to the success of the business.
Skills : Bilingual Spanish , Strong Computer Microsoft Word, Spread Sheets, Excel And Typing.
Description :
Checked exterior and interior common area lights.
Reported all burnt out or broken light bulbs to the management office by 10:00 AM the following day.
Examined exterior and common area locks and doors, windows, gates, etc.
Ensured they are secured.
Locked up common areas at the prescribed time every night.
Observed to be engaging in suspected criminal activity on the premises, contact the police first, then the Property Manager.
Performed emergency procedures during severe and inclement weather events.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Assistant Courtesy Officer I Resume
Objective : Provided first action support for mechanical/maintenance emergencies.
Required to attend community meetings with residents, management and local city officials to discuss measures to prevent and deter criminal activity.
Skills : Claims Adjustments, ICD-9 and ICD-10, HCPCS, CPT-4,.
Description :
Reported illegal parking, dumping, and trespassing.
Enforced property community rules.
Patrolled the property on look out of hazardous situations and or materials.
Accurated bookkeeping of all miscellaneous activities at the end of shift.
Answered of sound disturbance or suspicious activity calls by residents and providing good judgment prior to notifying El Paso Police Department.
Identified and responded to trespassers when necessary.
Enforced rules and policies of apartment complex Patrol on foot and vehicle to deter incidents and disturbances Conducted investigations with.weekly manager meetings.
Experience
2-5 Years
Level
Executive
Education
BS
Courtesy Officer Resume
Objective : Monitored traffic going in and out of the complex. Made routine security patrols of the grounds. Assisted with opening and closing and daily store activities.
Skills : Microsoft Office, Customer Service, Type 45 Wpm.
Description :
Processed and maintained inventory Tracked shipments and deliveries from local suppliers Maintained positive customer interactions and fast-paced.
Acted as department supervisor during manager's absence, taking after-hours calls from officers and attending.
Served as Lead courtesy officer, securing the property, reporting incidents, and distributing notices.
Responded to emergencies or stressful situations calmly, quickly and decisively.
Followed written and verbal instructions.
Established and maintained effective working relationships with employees, other agencies and the public.
Assigned duties to other officers on property as assignments become available.
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