A Retail Parts Specialist is responsible for maintaining and sale of inventory at an automotive car center, dealership, or other business that provides automotive equipment and supplies. Typical work activities listed on the Retail Parts Specialist Resume are – contributing to a positive work environment and promoting the vision, mission, and values of the company, answering inbound calls immediately, assisting customers with inquiries in a professional manner, providing customers replacement part options, examining returned parts for defects as an exchange as needed, tracking and notating appropriate customer accounts with product inquiries, promotions, and purchases; properly identifying, and locating needed items by using parts catalogs, and performing various other duties as assigned.
The most sought-after skills for the post include the following – customer service experience, excellent interpersonal and communication skills, proficiency in computer skills, the ability to learn new applications and programs, excellent listening skills, strong work ethics, and a good mechanical aptitude and an understanding of how things are assembled and how they work is crucial. Eligible example resumes for this role make a display of some college education with a focus on retail management or sales.
Summary : Retail Parts Specialist is Assisting technicians/ASM in determining replacement parts required, according to inspections of old parts, guests requests, or guest descriptions of malfunctions. Accurately pricing parts and accessories using the proper pricing source and transfers the information to the proper document and computer system. Answering phone calls, internet requests and provides part and price information as requested.
Maintained work order identification is marked and processed on all Items Verify Serial Numbers of all Vehicles and equipment.
Organized and inventory of parts room for 100% accountability.
Established inventory in an organized manner for quicker processing.
Supervised team for daily goals and assure proper procedures and record keeping Inventory Control Lead/Warehouse Specialist Inventory Control Leader ITT/Vectrus CCEP Inventory for sensitive items such as M4, A4, 240B, 50 Cal, Mark 19, Mortars, All Night Vision and weapon sights, Communications, and any other Sensitive items within Weapons Pool Ensure all items are secured and labeled before issued to Soldiers.
Experience
10+ Years
Level
Senior
Education
BA In Environmental Studies
Retail Parts Specialist Resume
Summary : Obtain a Retail Parts Specialist position in a progressive company that will allow for personal and professional growth. Becaming a certified parts professional. Using Demonstrated my superb automotive knowledge and know how. Learning a lot about customer service which influenced my experience. Responsible for Phone orders and parts look up, walk-in customers and internet based orders.
Skills : Advanced Soldering, Building A Lesson Plan, Management, Care And Proper Use Of Highly Advanced FLIR Imaging Devices, Multimeter Use.
Description :
Assisted ASE certified technicians with parts look up and special orders for in house service center repairs as well as organization of all special tools and hardback service reference guides.
Made day to day deliveries to local commercial accounts.
Obtained all Chrysler/Jeep/Dodge parts specialist certifications and completed all current web based training and update classes.
Verified serial numbers and Scan Barcodes, Create documentation and records for Storage and Issuance.
Requested special order parts solicited by guest/technician/ASM/Estimator and notifies when they have arrived.
Located out-of-stock parts from outside sources and submits an emergency order, if necessary.
Achieved monthly sales and forecasted goals.
Experience
7-10 Years
Level
Management
Education
Diploma
Retail Parts Specialist Resume
Summary : Retail Parts Specialist is Planning-o-grams, cycle counts, receiving truck, 5 line phone systems Customer Service Selling auto parts Installing batteries, wiper blades. Supporting evening/ weekend shift assistant store manager in of sales customer service, store appearance and operations. Knowledged of automotive parts; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application.
Skills : Managing, Application Assistant.
Description :
Maintained records of all repairs orders, invoice, insurance estimates, and special order parts.
Kept counter areas clean and uncluttered.
Assisted in all other areas of the parts department, as needed.
Performed other specific administrative functions as directed by management.
Maintained high ethical standards in all actions.
Answered phones.
Recommended parts to customers.
Experience
7-10 Years
Level
Management
Education
MS
Retail Parts Specialist Resume
Headline : Retail Parts Specialist with 7 years of experience in paying attention to detail; following-up with internal and external guests; reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals; reading and comprehending instructions and information in the English language; working well with the public; communicating in a professional manner on the phone, Internet and in person; and using standard office equipment.
Skills : Detail-Oriented, Interpersonal Skills.
Description :
Performed data entry of parts received into the IDS inventory tracking system.
Placed merchandise received in designated location for easy retrieval.
Verified and validated receipt of payment in full before special order parts are shipped.
Issued parts to technicians and riggers as per work order requirements then subsequently enter those parts issued on work order in IDS to track parts inventory.
Verified and completed refund transactions on returned parts or cancellations.
Ensured returned and warranty parts are sent back to the appropriate vendor and credit is received.
Prepared for and conducted required parts inventories as per established schedules.
Experience
5-7 Years
Level
Executive
Education
MS
Retail Parts Specialist Resume
Headline : Retail Parts Specialist is Counting, weighing, or measuring items in incoming and outgoing shipments to verify information against bills of lading, invoices, orders, and other records. Unloading or unpacks incoming shipments or arranges, packs, or prepares materials and products for display, distribution, outgoing shipment, or storage. Filling orders for products, following order tickets, and forwards or mails items.
Skills : Ordering, Shipping.
Description :
Reported and reconciled any inventory shortages or parts variances resulting from physical inventory.
Maintained a clean and professional work area.
Followed all Company Policies and Procedures.
Communicated in a friendly and professional manner to our customers and other associates.
Established and maintained effective working relationships with Management, coworkers and customers.
Operated computer and perform data entry functions Marine knowledge helpful.
Assisted technicians/ASM in determining replacement parts required, according to inspections of old parts, guests’ requests, or guest descriptions of malfunctions.
Experience
5-7 Years
Level
Junior
Education
BA In Environmental Studies
Retail Parts Specialist Resume
Objective : Retail Parts Specialist is Maintaining inventory of shipping materials and supplies. Replenishing assigned inventory. Working with the parts runners to ensure tires are stocked properly. Sending package tracking numbers to our guests via our software. Pulling and delivering parts to the technicians when necessary.
Skills : Parts Specialist, Directing Skills.
Description :
Accurately priced parts and accessories using the proper pricing source and transfers the information to the proper document and computer system.
Read and comprehended instructions and information.
Interpreted vendor catalogs.
Used parts department computer system and calculator.
Operated a cash register and navigating computer and paper catalog systems.
Passioned for delivering customer care in a strong team environment.
Objective : Retail Parts Specialist is Picking up parts from other dealers and vendors when necessary. Helping the Service Department move cars when necessary. Performing other specific administrative functions as directed by management. Keeping counter areas clean and uncluttered. Assisting in all other areas of the parts department, as needed. Always maintaining professional appearance. Maintaining high ethical standards in all actions.
Counted, weighed, or measured items in incoming and outgoing shipments to verify information against bills of lading, invoices, orders, and other records.
Unloaded or unpacked incoming shipments or arranges, packs, or prepares materials and products for display, distribution, outgoing shipment, or storage.
Filled orders for products, following order tickets, and forwards or mails items.
Maintained inventory of shipping materials and supplies.
Replenished assigned inventory.
Worked with the parts runners to ensure tires are stocked properly.
Experience
2-5 Years
Level
Executive
Education
MS
Retail Parts Specialist Resume
Objective : Retail Parts Specialist is Locating accessories or parts and arranges for installation. Monitoring parts inventory and maintains storage area in good condition. Maintaining up-to-date knowledge of all vehicles, accessories, and promotions. Maintaining accurate sales documentation. Providing timely and accurating reports as required.
Skills : Retail Assistant, Managing.
Description :
Sent package tracking numbers to our guests via our software.
Pulled and delivered parts to the technicians when necessary.
Picked up parts from other dealers and vendors when necessary.
Helped the Service Department move cars when necessary.
Performed other specific administrative functions as directed by management.
Kept counter areas clean and uncluttered.
Assisted in all other areas of the parts department, as needed.
Experience
2-5 Years
Level
Executive
Education
MS
Retail Parts Specialist Resume
Objective : Retail Parts Specialist is Supporting a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers. Receiving inquiries from customers requesting retail parts, price quotes or general information either by phone or at the parts counter. Researching customer inquiries using Internet sites, manufacturer contact or on-site reference materials.
Skills : Material Management, Customer Service.
Description :
Always maintained professional appearance.
Maintained high ethical standards in all actions.
Maintained and controlled boat, motor, trailer and ATV parts inventory and assist external and internal customers with purchases of or questions regarding parts.
Achieved and maintained rapport with customers and works to give the best possible customer service.
Operated the retail counter by handling walk-in cash and credit card sales.
Made/assembled hoses for walk-in customers.
Performed shipping/receiving duties as required in the warehouse or showroom.
Experience
2-5 Years
Level
Executive
Education
MS
Retail Parts Specialist Resume
Objective : As a Retail Parts Specialist is Performing part sales transactions either on the phone or at the parts counter. Safeguarding funds received and perform till reconciliation procedures on a daily basis. Creating purchase orders to buy parts needed for stock, customer or work order requirements and forward order to appropriate vendor. Receiving parts ordered and check shipping documents vs. merchandise / quantities received for accuracy.
Skills : Creative Skills, Shipping.
Description :
Received requests for product selection, lead times, price quotations, purchase orders, order changes, and adjustments directly from customers.
Made quotations on standard items, processes orders, and relays pertinent information to customers.
Coordinated with other departments in handling purchase orders and provides value-added services to customers.
Used corporate ERP system (P21) to retrieve customer information, stock status information, purchase order status, and make changes to customer purchase orders.
Ensured that correct codes are used for retrieving and inputting information.
Handled the needs of the outside sales force.
Calculated figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
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