Parts Manager Resume Samples

Parts Managers are experts who are responsible for the regular supply of replacement parts. Working in auto dealership firms, service centres and construction equipment companies, the Parts Managers are involved in executing the following job description – taking responsibility for maintaining the right mix of stock level, ensuring efficiency and productivity, avoiding carrying cost of excessive inventory, sourcing quality parts at the right time, identifying and evaluating suppliers, and selling parts to customers.

Parts Managers are expected to possess outstanding product knowledge, be strong at administration and be well-versed in inventory management. The Parts Managers Resume should depict good sales and customer-oriented skills. It should also emphasize on sufficient experience in a sales environment and the ability to guide the customers in right buying. Education is not always the criteria for this post, as sufficient work experience with a high school diploma will be sufficient to get into this role.

Automotive Parts Manager Resume

Summary : Detail oriented parts professional with over 15 years' experience in management. Proven record of success with inventory control, DMS utilization, departmental communication, employee training program, and motivation. Excel at producing parts sales while carrying at least 32% gross profit percentage while establishing a committed team that focuses on customer satisfaction. Possess solid inventory management skills, currently have an inventory with less than 2% obsolescence, over 95% repair order fill rate, and true turns being over 6 times per year. Exceptional DMS skills in both parts and service applications to establish fixed operations efficiency.

Skills : Warehouse Operations, Inventory Control, Personnel Management, Employee Training, Shipping And Receiving, Microsoft Office, Aged Inventory Reduction

Description :

  • Managing multiple parts departments for two dealerships Audi and Porsche in one location and largest Subaru parts department.
  • Previously managed largest Nissan parts department in grand rapids for the same dealer group.
  • Increased sales by putting in place DMS parameters and building custom reports to bring the correct mix of inventory into stock.
  • Consistently training associates to achieve personal and departmental success.
  • Setting up interdepartmental instant messenger with technicians, service advisors, and counter advisors so all can communicate at their workstations to improve shop productivity and efficiency.
  • Running annual parts inventories at five different locations for the dealer group.
  • Setting up both departments for effective parts flow for easy timely picking of parts.
  • Keeping good communication with the service manager to make sure parts are ordered and on time.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Diploma


Senior Parts Manager Resume

Headline : Accomplished and energetic Senior Parts Manager with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include knowledge of commercial trucks, inventory needs, and inventory management. To obtain a position with a company that values professionalism, and to work in a team environment where my skills can be used toward a common goal.

Skills : Forklift And Pallet Jack, Makes Decisions, Directs Others, Implements Decisions, Enforces Policies, Takes Charge.

Description :

  • Procured parts by issuing purchase orders to suppliers via the internet, email, phone, and fax.
  • Communicated with all personnel in the maintenance and other departments to ensure all part requirements are met.
  • Created and maintained required monthly reports including open and completed work orders.
  • Coordinated with the accounting department in processing and coding all invoices as required.
  • Maintained a positive and healthy relationship with current suppliers, constantly seeking opportunities with future suppliers where appropriate.
  • Evaluated parts pricing on incoming invoice transactions is charged correctly.
  • Adhered to the repaired stations procedures maintaining compliance with all rules applicable to company operations.
  • Performed quality assurance checks on all incoming and outgoing shipping of parts.
  • Communicated with suppliers/vendors when parts do not meet company standards, ensuring management is aware of these problem parts.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma


Mechanic/ Parts Manager Resume

Summary : Mechanic/ Parts Manager with a more than 9 years' successful experience in customer service and support to production departments. Have recognized strengths with sales staff support, problem-solving and troubleshooting, and planning/implementing proactive procedures and systems to avoid problems in the first place. Possess solid computer skills.

Skills : Office Management, Parts Manager, Service Management, Customer Service, Scheduling, Inventory Management

Description :

  • Serving as branch parts manager responsible for the efficient and profitable operation of the parts department.
  • Advising and making recommendations to the president and regional parts manager.
  • Organizing and conducting training programs for parts personnel as a department function or in conjunction with a manufacturer's representative.
  • Maintaining proper records and up to date organization charts, submit required reports, and conducts other administrative details as required by management.
  • Overseeing that authorized plans and programs are carried out by the department as to inventory levels, EQQ' s profit, warranty, customer satisfaction, service, and convenience.
  • Ensuring availability to adequate manpower at all times in order to maintain proper records, storage facilities, packaging, deliveries, and parts sales.
  • Evaluating the performance of parts personnel and make recommendations with regard to salary levels and compensation plans.
  • Making recommendations with regard to the stocking and sale of re-manufactured used or exchanged parts.
  • Keeping the sales department and customers informed regarding such programs, analyzing monthly emergency purchases.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelors of Science

Parts Manager / Customer Service Resume

Summary : Highly effective management Parts Manager / Customer Service emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. An effective communicator who builds quality customer relationships to increase sales. A strong team leader capable of mentoring and directing large teams in achieving organizational goals. An individual capable of performing multiple, functional tasks in a timely manner with a strong work ethic and proven ability to exercise good judgment within areas of responsibility.

Skills : All Automotive Equipment, Microsoft Office, Shop Key, Mitchell On-demand, Alldata, Customer Service, Scheduling, Inventory Management

Description :

  • Actively promoting and assisting dealer/distributor parts sales efforts on a regular basis.
  • Initiating the development of sales and merchandising programs on dealer/distributor level which are consistent with national standards and corporate guidelines.
  • Providing market analysis service to assist dealer/distributors in the development and execution of effective aftermarket parts marketing plans.
  • Monitoring performance and modify departmental efforts as required.
  • Regularly calling on end customers with dealers/distributor sales/service personnel.
  • Analyze customer needs to determine the effectiveness of aftermarket's support to end customers.
  • Analyzing dealer/distributor systems requests and questions to determine the complexity of issues and initiate appropriate regional or headquarters action.
  • Analyzing and forwarding as appropriate all dealer/distributor requests for technical/managerial training.
  • Actively promoting and supporting headquarters training programs and deliver personalized, on-site training as required.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Service And Parts Manager Resume

Objective : Service And Parts Manager with 2+ experience working in a body shop environment and a total of 2 years working in the automotive industry. Maintain stock at a level that enables auto body shop technicians to complete their work without delay. Have knowledge of stock-control systems so that they can effectively record and analyze the movement of parts. A successful, determined and extremely organized person with a perfect attendance record that embraces new challenges to further progress within a company.

Skills : Maintenance Management, Sales Calls, Outside Sales Management, Parts Inventory Management, Physical Inventory, And Reconciliation, Fleet And Wholesale Knowledge

Description :

  • Managed the parts department and handled all purchases and sales.
  • Maintained profitability and productivity of parts operations through effective inventory control procedures.
  • Worked directly with the service department to provide parts needed to complete repairs.
  • Handled the tasks of analyzing sales, expenses, and inventory monthly to achieve goals of profit.
  • Interfaced with vendors concerning pricing, availability, damaged product, buy-backs, and special orders.
  • Acted as interim manager in the absence of the other managers, assumed all duties required of those departments accurately executed all cycle returns, warranty returns, and dealer-to-dealer transfers.
  • Handled all customer complaints in order to ensure maximum customer satisfaction controlled over 20,000 items (heavy equipment parts).
  • Redesigned parts catalogs and computerized parts look-ups for streamlined results.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Mechanical Engineering

Assistant Parts Manager Resume

Headline : Experienced and accomplished Parts Manager with over six years of experience looking to build a career with a company by leveraging my expertise on keeping stock on shelves, running reports of fast-moving product, keeping proper inventory levels that can keep up with customer demands.

Skills : Data Entry, Parts And Inventory Look Up On Computers, Using Office Equipment, Automotive Repair, Automotive Service Writing, Using Remote Electronic Equipment For Inventory

Description :

  • Coordinating marketing and sales promotions with appropriate company personnel.
  • Establishing individual parts inventory levels and manages the inventory to achieve maximum turnover in accordance with established goals.
  • Monitoring and adjusting inventory to minimize obsolescence of parts in inventory.
  • Ensuring that all parts are properly tagged so that the dealership recovers full credit from the factory.
  • Controlling accounts receivables for the parts department.
  • Ensuring that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
  • Working with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
  • Analyzing departmental operations and storage layout and revising as needed for maximum effectiveness of inventory control, staff efficiency, and public display.
  • Directing parts delivery program to wholesale customers.
  • Maintaining delivery vehicles for the delivery program.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Automotive Technology

Assistant Parts Manager Resume

Objective : An energetic, results-oriented Assistant Parts Manager, eager to bring my strong administrative and financial skills to a company. I possess excellent communication and people skills, ability to work independently or as part of a team to meet project deadlines and multicultural awareness with a high level of adaptability. Has extensive experience working with a diverse client base. Possessing an action-oriented work ethic with a strong ability to effectively communicate. Seeking a position as a Parts Manager, to help a team grow by providing excellent communication service skills, and hard working can do attitude.

Skills : Microsoft Office, Forklift Operator, Administrative, Customer Service, Customer Relationship Management, Multi-Line Phone System, Computer Proficient, Claims Processing, Inventory Management, Inventory Control, Sales Management

Description :

  • Directing a team of 12-15 employees who are responsible for daily transactional work, customer interaction and coaching suppliers on process and procedure.
  • Contacting customers once their replacement parts resolution strategy has been finalized.
  • Delivering consistently on progress and KPIs, to Senior Manager and Director of the department.
  • Working cross-functionally with Boston-based teams to improve vendor relationships and processes.
  • Contributing to the development of tools and processes that make our teams and suppliers more efficient and effective while always remaining focused on the customer experience.
  • Assisting in planning long-term human resource needs for the Replacement Parts Operations team and participating in the interviewing/hiring process.
  • Analyzing and developing reports on monthly performance trends that clearly articulate milestones to senior leadership and establishes processes to continue improvement.
  • Growing junior members of the management team with coaching and regular developmental meetings and write and administer performance reviews.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates

Parts Manager/Dispatcher Resume

Headline : Parts Manager/Dispatcher with over 06 years' experience in automotive parts and maintenance serving in various capacities. Extensive experience in administrative and personnel management, operations, training, and employee development. Possess supervisory and managerial experience. Experience working with diverse groups of people from various ethnic backgrounds. A dedicated team player. Outstanding organization, problem-solving and communication skills. Looking to obtain a challenging position that will leverage my management experience as well as my customer service and organizational skills.

Skills : Expense Reports, Parts Manager, Office Management, Automotive Repair, Automotive Service Writing, Using Remote Electronic Equipment For Inventory

Description :

  • Ensuring that all positions are properly staffed at all times. Managing all customer (both internal and external) concerns in a quick, efficient, and friendly manner.
  • Maintaining adequate Parts Inventory levels in fast-moving Parts categories.
  • Establishing vendor relationships to provide fast delivery, high quality, and low-cost parts.
  • Ensuring the team uses the Parts Sourcing Job Aid when sourcing parts from preferred vendors and aftermarket parts when appropriate.
  • Returning all obsolete and/or unused special-order parts in a timely manner
  • Adhering to all CarMax/government rules when managing EH&S records
  • Adhering to all Manufacturer policies and procedures. Participating and ensuring compliance of all Training and Process initiatives.
  • Ensuring positive associate engagement through consistent use of the Associate Care and Communication (AC&C) tools, such as round tables, one-on-ones, and Compass Engagement Meetings.
  • Driving team and store performance in maintaining all department metric goals.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Certificate

Commercial Parts Manager Resume

Objective : Commercial Parts Manager with excellent customer service skills, meeting their needs to minimize problems. Quick learner, able to identify problems, and solve problems with expediency Self-starter, leadership skills, able to work independently and as a team player. Excellent phone etiquette and customer service skills. Effectively communicate with all levels of management, employees, and customers. Enjoy interacting with the customer and a good listener adhere to detail. Promoted regularly throughout a career.

Skills : All Automotive Equipment, Microsoft Office, Shop Key, Mitchell On-demand, Alldata, Customer Service, Scheduling, Inventory Management, Payroll Control.

Description :

  • Obtaining parts, shop supplies, and tools from vendors for multiple shop inventories and repairs.
  • Performing cost analysis of parts from multiple vendors to purchase parts at best prices.
  • Providing technicians with parts, shop supplies, and tools in a professional and expedient manner.
  • Developing and maintaining professional relationships with management, co-workers, and vendors.
  • Processing repair orders, purchase orders, invoices, backorders, checks, and credits on a daily basis.
  • Initiating EFS check process and issue checks for parts, shop supplies, and tools as required.
  • Contributing to the attainment of Company objectives through the efficient use of resources.
  • Fostering teamwork, collaboration, and improved communication between sectors.
  • Implementing improvements in the department based on Prevost’s business directions.
  • Promoting standardization and uniformity in management processes and practices.
  • Responsible for purchasing, parts counter, warehouse, parts orders, shipping & receiving, billing, inventory, customer quotes, returns, warranties, and more.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Parts Manager Resume

Objective : A loyal, dedicated Lead Commercial Parts Manager, with a very strong work ethic and a deep desire to grow within a company. Has a great knowledge of the inner workings of an automotive dealership as I have worked as a Service Writer, Service Dispatcher, Parts Counter Person, and Parts Manager. I am quite mechanically inclined, but I am eager to learn more. Works very well with others in a team environment while also working efficiently on my own, and have great customer service and communication skills.

Skills : Data Entry, Parts And Inventory Look Up On Computers, Using Office Equipment, Automotive Repair, Automotive Service Writing, Using Remote Electronic Equipment For Inventory

Description :

  • Determined replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Examined returned parts for defects, and exchange defective parts or refunded money.
  • Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
  • Measured parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.
  • Demonstrated equipment to customers and explained the function of equipment.
  • Discussed use and features of various parts, based on machines or equipment received payment or obtained credit authorization.
  • Worked with the service manager to ensure a timely turnaround of parts needed for internal jobs.
  • Relocated parts department to a new location configuring the layout, reassessing stocking levels and predicting needs for future growth.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma