Front Desk Associate Cover Letter Examples

Front Desk Associates work for almost all industries and are the connection point for the customers who visit the organization. The job duties commonly shouldered by these associates include – greeting and welcoming the guests and customers, providing information about the company’s products and services; and handling appointments. Apart from managing the day-to-day operations, these individuals ensure that the office is clean, organized, and kept stocked with all needed equipment and supplies.

What to Include in a Front Desk Associate Cover Letter?

Roles And Responsibilities

Greeting and welcoming clients, and customers professionally.
Answering phone calls, and conveying messages to the appropriate department.
Responding to customers’ inquiries.
Managing and updating the office calendar.
Organizing office operations, filing systems, and accounts.
Assisting with administrative tasks, and coordinating activities.
Handling general inquiries.
Monitoring stock levels and providing needed information.

Education & Skills

Front Desk Associate Skills:

The ability to multi-task.
A positive approach to work.
Excellent customer service skills.
Good leadership skills.
The ability to stay updated with the company’s products and services.
Attention to detail.
Proficiency in MS Office.
The ability to take initiative.
Knowledge of office management procedures.

Front Desk Associate Education Requirements:

High school diploma or GED.
Training or certification in front desk operations.

Front Desk Associate Cover Letter Example (Text Version)

Dear Mr./Ms

Upon learning of your requirement for an experienced and professional Front Desk Associate for your company, I felt compelled to send my resume for your consideration. As a highly skilled and experienced professional in this field, I am confident that I will be a great contribution to your company, and would prove to make a valuable addition working in this role.

While I was working at (Old Company Name), I gained immense knowledge and experience in customer service, creating positive guest experience, and commitment to work ethics. My other core responsibilities included – managing guest check-ins and check-outs, addressing guest inquiries, handling reservations, and responding to the customer’s concerns promptly. I have always prioritized the work based on the points of my guests and ensured that they leave the facility with the utmost impression of the company.

Some of my core accomplishments include –

Experience in providing front desk support and assistance in a fast-paced environment like (Old Company name).
My responsibilities included – processing payments, handling administrative work, and reception management.
Delivering overarching support by scheduling, answering calls, solving complaints, welcoming visitors, and maintaining a detailed list of visitors.
Superior communication skills, with the ability to multitask and excel in project coordination.
Drive towards enhancing productivity and office efficiency with utmost accuracy and professionalism.
Earning accolades from senior management for my ability to quickly solve customer complaints, and deliver high-volume work.
Demonstrable experience in using MS Word, and the ability to pick up new programs and applications quickly.

Apart from these qualifications, I am confident that my other skills such as – the ability to multitask, my strong desire to work with all sorts of vendors and suppliers, and my willingness to work on flexible timings will allow me to contribute to the success of your organization.

A chance to meet you in person, and discuss further to move things ahead would be appreciated. Thank you for your time and consideration.

Sincerely,
[Your Name]