Hotel Receptionist Cover Letter Examples

What to Include in a Hotel Receptionist Cover Letter?

Roles And Responsibilities

A Hotel Receptionist is the first point of contact when the guests enter the hotel. He has a broad set of responsibilities to fulfill out of which some are mentioned below :

Welcoming the customers at the entrance.
Receive the phone calls and effectively address the clients’ inquiries.
Verify the guests’ details and check their identity proofs at the time of check-in.
Explain to the visitors about the amenities available at the hotel.
Inform guests about the local tourist spots and attractions.
Issue room keys.
Direct the guests to their reserved rooms.
Maintain and update the guest and room reservation database regularly.
Arrange hotel cars, wake up calls, etc. on guests’ requests.
Provide assistance to the guests in completing the check-out process.
Generate bills and accept payments.
Collect guests’ feedback.
Instruct the housekeeping staff to clean the room when the rooms have been vacated.
Ensure cleanliness around the front desk area.
Follow Hotel’s Hotel’s policies and rules.

Education & Skills

Hotel Receptionist Skills:

Service-oriented to identify and implement excellent ways of assisting the guests.
Willingness to work in shifts and weekends.
Well-dressed personality.
Excellent multitasker to attend to several guests simultaneously.
Remarkable speaking and listening skills to interact with the guests and colleagues.
Remain calm and polite while dealing with demanding customers.
Watchful to notice suspicious acts done on the part of guests.
Superior phone etiquettes to address customer inquiries effectively over the phone.

Hotel Receptionist Educational Requirements:

High school diploma or GED.
Certification in hospitality program is a benefit.
Proficiency in Microsoft Office applications and other computer software.
Familiar with invoicing and payment systems.
Acquaintance with general bookkeeping, account management, and other front desk activities.

Hotel Receptionist Cover Letter Example (Text Version)

Dear Mr./Ms.,

Upon learning the job opening of a Hotel Receptionist available with your Hotel, I felt hastened to send across my job application for the same. I want to walk you through my current job responsibilities to provide insights into my job qualifications.

Here are the highlights of my role contribution:

Answer phone calls.
Greet the guests at the hotel entry point.
Verify guests’ details at the time of check-in.
Escort the guests to their respective rooms.
Maintain the room reservation database.
Assist the guests in completing checkout formalities.
Collect payment.
Ask guests for their feedback.

Besides the above job responsibilities, I have displayed job-specific skills like strong communication, flexibility to work in shifts, expertise in hotel management, and excellent numeracy skills. I believe that all the above skills will help me qualify as a perfect candidate for your Hotel Receptionist.

Thank you in advance for going through my job application. I am hereby attaching my resume to expand detailed information about my academic background and related previous experience. I am hoping to secure a personal round of interviews to discuss my abilities further.

Sincerely,
[Your Name]

Tips

Write down professional examples to prove your customer-facing skills in order to catch the reader’s eye. Prepare a top-notch resume by seeking assistance from our Hotel Receptionist Resume Sample.