Admission Coordinator Resume Samples

Description :

1. Served as a contact person for all referral inquiries.
2. Generated initial information about referral and enter into an ongoing report.
3. Provided referral contact with the application for admission and information packet.
4. Gathered completed application and supporting documentation to compile an application portfolio.
5. Completed a thorough review of the clinical and medical record for questions or concerns that may require additional review or follow up.
6. Scheduled facility tours and meeting with stakeholders and schedule resident assessments.
7. Presented Admission Portfolio to Management Team for determination.

Experience

2-5 Years

Level

Junior

Education

Bachelors

Description :

1. Managed the facility census by opening and maintaining the accounts with insurers, community organizations, and hospitals, which generate patient referrals and admissions.
2. Achieved facility census goals and annual budget projections.
3. Generated a positive image and encourage referral activities.
4. Conducted facility tours for prospective residents whether walk-in or scheduled admission.
5. Developed strategies to maximize admission including daily contact with potential referral sources including but not limited to hospitals, physicians, insurers, case management, and health care agencies.
6. Tracked acute hospital admissions to ensure re-admissions of patients, attends daily stand up / down meetings, weekly UR and monthly QA meetings.
7. Maintained Denial logs, Manage Care logs, Medicare logs, Arbitration logs, Daily Census and Admission Audit Financial Files.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Developed and managed initial contact with discharge planner, family or responsible party of the patient.
2. Managed tours of the facility for families, case managers, and doctors, educate other members of the team of the tour routes.
3. Managed admission process, paperwork timely and accurate completion of paperwork, courteous treatment of residents and family members and implementation of quality/expectation setting guidelines where appropriate.
4. Developed in services with employees so they can understand the importance of their role with the families to retain the patient and improve customer service.
5. Converted admissions within a two hour turnaround time.
6. Conducted external sales activity with current referral source to increase census.
7. Worked in conjunction with other sales resources, liaisons to convert as many appropriate referrals to admissions as possible.

Experience

10+ Years

Level

Senior

Education

Administrative

Description :

1. Provided skilled and compassionate education to patients and their families, other health care providers, and the community on the hospice benefit and philosophy, and coordinated all activities of the admission process from the point of referral to the completion of the admission.
2. Assessed patient's physical, psychological, social and environmental status, started the plan of care with appropriate goals and interventions matching the patient and family needs and collaborated with the interdisciplinary team and ongoing care team meetings.
3. Facilitated care with the doctors and facility staff to ensure excellent end-of-life care to the patient.
4. Maintained accurate patient records in ordinance with the Medicare hospice guidelines.
5. Administered medications according to physician orders Notified physicians in any resident change of condition and took verbal orders from physicians and collaborated care with families and pharmacy.
6. Supervised Certified Nursing Assistants while providing care to residents.
7. Self-directed with astute judgment skills including a high level of personal accountability.

Experience

2-5 Years

Level

Junior

Education

Science

Description :

1. Conducted admission screenings of potential residents, determining level of care, services required, equipment need, insurance coverage and payer source.
2. Maintained updated bed availability and facility services information.
3. Processed and ensured appropriate admission papers and signatures are obtained from residents or responsible parties prior to admission.
4. Worked closely with nursing staff, residents and family members to coordinate new resident admissions.
5. Maintained a working knowledge of federal and state regulations, private insurer reimbursements and Medicare/Medicaid reimbursements.
6. Developed and managed the resident census growth plans.
7. Participated in the Sales and Marketing Process, as necessary, by working with local community agencies to generate a positive facility image and encourage referral activities.

Experience

5-7 Years

Level

Executive

Education

Science

Description :

1. Admit patients to healthcare programs and facilities by maintaining admitting guidelines; marketing programs; obtaining applicant information; screening applicants; completing admissions process; resolving patient dissatisfactions.
2. Assured patients are being treated at the appropriate level of impacting patient care or reimbursement.
3. Maintained admission guidelines by writing, updating, and recommending changes to admission criteria, policies and procedures.
4. Obtained applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria.
5. Screened patients by comparing patient's condition to admission criteria; evaluating and accepting or rejecting patients; referring patients and family to other programs and institutions.
6. Resolved patient/family dissatisfactions by investigating concerns; recommending changes in service policies and procedures.
7. Prepared admissions reports by collecting, analyzing, and summarizing data and trends.

Experience

7-10 Years

Level

Management

Education

B.A.

Description :

1. Updated, and recommended changes to admission criteria, policies, and procedures.
2. Facilitated by preparing and providing informational brochures; writing and placing advertisements; answering questions; conducting tours.
3. Obtained applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria.
4. Screened patients by comparing patient's condition to admission criteria; evaluating and accepting or rejecting patients; referring patients and family to other programs and institutions.
5. Admitted patients by completing admission and financial responsibility forms; coordinating and arranging physical, social, emotional, and support service requirements, including transportation.
6. Resolved patient/family dissatisfactions by investigating concerns; recommending changes in service policies and procedures.
7. Prepared admissions reports by collecting, analyzing, and summarizing data and trends.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Completed Clinical assessment for potential new patients.
2. Verified insurance to ensure the stay was covered/not covered and informed patients of their liability.
3. In contacted with local hospitals, reps, physicians, and home health agencies to capture all potential new business.
4. Ordered DME equipment for in-house residents.
5. Worked closely with discharge planning, nursing, and administrative staff to inform them of the residents' requests and concerns.
6. Completed monthly and quarterly reports to reflect monthly and quarterly activity, i.e.; admissions, discharges, return to hospitals, leave of absences, number of inquires vs.
7. Participated monthly in community events to market our product and facility.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Carried out patient admissions and retention.
2. Coordinate issues pertaining to rehabilitation and associated care.
3. Educated patients and families about insurance policies and follow ups including Medicare, Medicaid and other private payments.
4. Record patient information and assessing them for proper placement.
5. Relay information to new employees and perform training exercises where necessary.
6. Established the primary contact with the possible resident, family member or referral source.
7. Conducted tours with prospective residents and their families.
8. Guided residents through the approach process.
9. Worked mutually with managers and employees to ensure outstanding customer service.

Experience

10+ Years

Level

Senior

Education

Addiction

Description :

1. Received and responded to inquiries for applications and information packets. Processes applications for admissions and maintains contact with applicants.
2. Determined transfer credits and provides related counseling; enters data into the student information system upon receipt of admission deposit.
3. Monitored student compliance with physical exams, drug screens, immunizations, and criminal background checks.
4. Planned utilized and assisted with the development of recruitment activities and materials that are accurate, timely, ethical, appropriate and professional.
5. Assisted in reviewing and updating admissions materials being mailed, displayed or distributed to assure accuracy, timeliness and professional appearance.
6. Assisted with developing plans and budget projections for recruitment and admission materials.
7. Coordinated the student ambassador programs; selects, trains and advises participants; assesses the effectiveness of the program.

Experience

7-10 Years

Level

Consultant

Education

Bachelor