Alumni Coordinator Resume
Headline : As an Alumni Coordinator leading alumni activities and groups during and post-treatment for Gateway Foundation alumni by organizing and arranging events and social outings that build a community of recovery. Maintaining contact post-treatment and supporting Gateway alumni.
Skills : Event planning and management, Fundraising and development, Community building, Event Planning, Alumni relations
Description :
- Built face-to-face relationships with patients while in treatment to talk about alumni programs and facilitate going home groups and other groups.
- Provided clients with information on alumni programs, events, local support groups, and other recovery activities.
- Explained and collected signed contact authorization forms from patients to contact after they leave treatment and sent them to marketing.
- Met and engaged with patients who have authorized Gateway to connect with them post-treatment via social media.
- Coordinated graduation events and activities, including ordering t-shirts, coins, and other marketing materials.
- Arranged alumni speakers at each site and tracked RSVP’s and event attendance.
- Collaborated with the Director of Events and Executive Director to plan monthly off-site outings, annual alumni reunion, and other events.
Experience
5-7 Years
Level
Executive
Education
B.Mktg.
Alumni Coordinator Resume
Objective : As an Alumni Coordinator assisted with event planning, set up, and cleanup. Promoted Gateway Alumni events at 12-step meetings, recovery houses, and throughout the recovery community.
Skills : Communication and public relations, Networking, Event Planning, Community Engagement, Alumni relations
Description :
- Developed flyers, text, email, and social media posts.
- Followed up with alums by phone or text at 30, 60, and 90 day, intervals post treatment.
- Referred alumni to services and other community resources.
- Developed various community partnerships within counties to help provide additional services to alumni.
- Assisted in organizing and/or scheduling employment workshops (resume building, interview skills, relapse prevention groups,).
- Developed a list of trusted alumni ambassadors to assist with outreach, events, and mentoring
- Maintained a database of facility alumni and meeting participants.
Experience
0-2 Years
Level
Entry Level
Education
B.Mktg.
Alumni Coordinator Resume
Objective : As an Alumni Coordinator developed and maintained contacts with the recovery community, SMART, Refuge, and 12-step groups. Distributed and encouraged Google review directions and alumni referral cards. Provides content for Facebook and the new Gateway recovery mobile app.
Skills : Database management, Marketing and social media., Alumni relations, Event Planning, Marketing and social media
Description :
- Served as part of the Admissions Department’s mission to recruit and retain mission-fit students to Faith.
- Provided administrative support to the Alumni Director while keeping alumni informed, and engaged with what God is doing on campus and around the world in the lives of the Faith family.
- Communicated a passion for Faith Baptist Bible College and a heart for working with college students.
- Supported the Alumni Director with scheduling, updated Faith’s database of alumni records
- Maintained the alumni office email and phone inquiries
- Coordinated content for monthly Alumni newsletter, emails, and website
- Collaborated with the Admissions Events Coordinator for alumni events.
Experience
0-2 Years
Level
Fresher
Education
B.Mktg.
Alumni Coordinator Resume
Objective : As an Alumni Coordinator responsible for reviewing the intake forms completed by Behavioral Health Technicians (BHTs) to ensure accuracy and completeness of contact information, phone number, and email for the patient and emergency contact along with the appropriate releases.
Skills : Relationship building, Organizational skills, Alumni relations management, Communication Skills
Description :
- Verified and updated patient contact information and emergency contacts as necessary.
- Addressed any discrepancies or missing information promptly and notified the Director of Operations for corrective action if recurring errors were identified.
- Developed and implemented strategies to enhance alumni engagement and participation.
- Conducted one weekly alumni group with a Master Level licensed therapist present, focusing on relevant recovery and relapse prevention topics.
- Coordinated one (H&I) commitment per week after clinical hours.
- Fostered relationships with alumni by providing ongoing support, encouragement, and resources during and after treatment.
- Established professional relationships with current patients to facilitate seamless transitions into the alumni program upon discharge.
Experience
2-5 Years
Level
Junior
Education
B.Mktg.
Alumni Coordinator Resume
Headline : As an Alumni Coordinator maintained regular communication with alumni through phone calls, texts, emails, and in-person meetings to offer support and encouragement.
Skills : Alumni event planning, Interpersonal communication, Event Coordinator, Relationship Management
Description :
- Served as a liaison between alumni and the treatment center, addressing any concerns or needs promptly and effectively.
- Encouraged alumni and family to leave reviews on the facility's Google Business profile to enhance its online reputation and visibility.
- Obtained a minimum of five reviews per week from alumni or family to showcase the effectiveness of our programs and services.
- Utilized the alumni dashboard in Salesforce to track and manage follow-up tasks and aftercare activities.
- Ensured compliance with Joint Commission aftercare standards by maintaining regular contact with alumni for at least one year post-discharge.
- Collaborated with the clinical team to provide ongoing support and resources to alumni as they navigate life after treatment.
- Conducted outbound telephone calls to Banyan Treatment Center’s alumni.
Experience
5-7 Years
Level
Executive
Education
BA in History
Alumni Coordinator Resume
Summary : As an Alumni Coordinator, I facilitate communication between alumni and the organization, addressing their needs and concerns to support their ongoing relationship with the institution.
Skills : Alumni Relations, Communication, Relationship Managemnet, Event Planning
Description :
- Followed protocol during phone conversations and adheres to company policies during all communication with alumni.
- Represented the program to referral sources, potential patients, and other outside individuals and agencies in a courteous, professional manner that reflects positively on the program and its staff.
- Maintained assignment boards, bulletin boards, and other communication sources.
- Worked as a liaison between Directors and vendors to plan such events.
- Maintained relationships with all Alumni via groups, phone, text message, social media, and email providing necessary information, as needed.
- Maintained relationships with family via phone and email providing information, as needed.
- Facilitated Alumni Chapter Meetings and groups at all facilities, as needed.
Experience
10+ Years
Level
Management
Education
BA in Psychology
Alumni Coordinator Resume
Summary : As an Alumni Coordinator, I coordinated events and speakers for alumni groups, facilitated the admission process for re-admitting alumni, and maintained communication with Client Care coordinators to streamline alumni referrals.
Skills : Creating and managing alumni databases, Organizational skills, Communication, Relationship Building
Description :
- Conducted initial follow-up calls with Clients ensuring that all discharge plans were running smoothly, assisting with any questions or concerns.
- Communicated with Client Care coordinators via email and phone to get the admission process started on alumni referrals.
- Conducted and Initiated Alumni interest in events, chapter meetings, Sober sports, and other activities.
- Communicated, looped in and worked with Family Services Coordinators on Alumni Clients when deemed necessary or helpful.
- Built strong rapport with alumni through follow-up texts, emails, social media, and calls.
- Helped alumni reenter treatment in case of relapse and assisted patients in their transition between levels of care.
- Worked with the direct supervisor to ensure communication to all alumni is accurate, well-written, and timely.
Experience
7-10 Years
Level
Senior
Education
B.Mktg.
Alumni Coordinator Resume
Objective : As an Alumni Coordinator responsible for organizing and completing alumni activities and services. Building rapport with clients during treatment and contacting clients post-discharge to foster alumni engagement, continuity of care, and discharge planning purposes.
Skills : Coordinate programs and implement fundraising events, Coordinating, Fundraising event coordination, Program management, Alumni engagement strategies
Description :
- Offered support and resources as needed, gathered actionable constructive feedback about the client and family experience, repaired relationships as needed, and screened for the need for readmission.
- Greeted clients as they were in treatment and developed a pleasant and trustworthy rapport.
- Established Wellness Wednesdays or Happy Mondays / Fridays for recurring involvement.
- Documented sponsorship information and sober time in the client’s Salesforce Alumni record.
- Made wellness follow-up contacts after discharge for each client, made weekly personal contacts for the first 2 months post-discharge then made monthly personal contacts for the first year post-discharge then every 60 days following the first year.
- Documented all alumni contacts through the recommended Salesforce method. Using Alumni follow-up records, complete alumni follow-up surveys.
- Managed daily tasks in Salesforce for follow-up and use list views for pipeline organization.
Experience
0-2 Years
Level
Fresher
Education
B.Mktg.
Alumni Coordinator Resume
Summary : As an Alumni Coordinator maintained strong connections with our alumni network, providing ongoing support, resources, and encouragement to individuals who have completed our treatment programs. Understood addiction recovery, excellent communication skills, and a passion for helping others.
Skills : Detail-oriented, Maintaining alumni-related documentaries, Excellent communication skills, Event coordination, Relationship management
Description :
- Developed and maintained relationships with alumni of our treatment programs.
- Provided ongoing support to alumni through phone calls, emails, and in-person meetings.
- Coordinated and facilitated alumni events, support groups, and activities.
- Collaborated with other staff members to develop resources and programming to support alumni in their recovery journey.
- Acted as a liaison between alumni and our treatment team, providing updates and feedback as needed.
- Tracked and maintained accurate records of alumni engagement and progress.
- Kept informed about developments in the field of addiction treatment and recovery to better support alumni.
Experience
7-10 Years
Level
Consultant
Education
B.Mktg.
Alumni Coordinator Resume
Summary : As an Alumni Coordinator introduced the Alumni Program and staff to all individuals and families when they are admitted to the Arista Recovery facility. Ensured all patients have consented to communications from the Alumni Program post-discharge.
Skills : Planning, Attention to detail, event planning, communication, networking
Description :
- Engaged with patients during inpatient and outpatient treatment by leading recovery groups and activities as needed.
- Assisted with ensuring clients transition to appropriate levels of care within Arista Recovery.
- Organized events to form connections among alumni and continue connectivity between alumni and Arista Recovery.
- Supported the maintenance of alumni data and database of Capital City Public Charter School alumni.
- Created an alumni communication network to support and connect with alumni through social, career/networking, educational, volunteer, and events.
- Communicated regularly with alumni via social media, phone calls, emails, or other methods.
- Ensured all college students complete FAFSA and DC-TAG re-enrolment annually.
Experience
7-10 Years
Level
Senior
Education
BS in Event Management
