Assistant Bank Manager Resume
Summary : Well-qualified and results-oriented professional with over 10 years of successful experience in positions of increasing responsibility and duties. Top-performer with a track record of consistently meeting or exceeding goals and client expectations.
Skills : Microsoft Office, Management, Customer Services, Sales.
Description :
- Build & maintain Centers of Influence to ensure increased and stable growth.
- Maximize team performance through effective coaching, leadership, and employee management skills.
- Responsible for Small Business Sales Calling and Development for Martinsville and Morgan County area.
- Continually enhancing the banks' presence and profile in the community.
- Foster a customer service and sales environment that defines the great customer experience.
- Adhere to regulatory and compliance standards and manage risk prudently.
- Assist customers by assessing their wants, needs, goals, and current banking relationships to determine the best accounts for them and the next steps for them to achieve their goals.
- Assist customers with requests, complaints, research, and follows-up on details to resolve matters to the customer's satisfaction.
Experience
7-10 Years
Level
Management
Education
Banking
Sr. Assistant Bank Manager Resume
Summary : Highly motivated professional with a diverse cross-functional background. Proven capabilities in time management, problem resolution, and communication. These skills coupled with strong drive for success will help and add value within the field.
Skills : AddataExpress, Microsoft, Smartsheet, Market Connections, Salesforce.
Description :
- Trained branch personnel on policies and procedures, federal and state laws.
- Prepared scheduling for staff as necessary to meet customer service needs while minimizing compensation expense.
- Satisfied and exceeded customer needs and expectations.
- Make exceptions/override approvals as authorized, while minimizing Bank exposure.
- Performed periodic account reviews to ensure proper controls were in place.
- Verified that written and numerical amounts agreed, and accounts had sufficient funds.
- Counted currency, coins, and checks received, by hand and currency-counting machines, in order to prepare them for deposit or shipments to branch banks or the Federal Reserve Banks.
- Entered customer's transactions into computer in order to record and issue computer generated receipts.
Experience
7-10 Years
Level
Management
Education
Banking
Assistant Bank Manager/Executive Resume
Headline : To obtain a position where can express the drive to meet high standards by contributing services to help facilitate daily missions, execute various tasks, act as a link between assigned senior manager and peers, partners, employees and subordinates consistently; incognizance to the standards set by the organization that encourages professional and personal development.
Skills : Experience with Microsoft Office software, Cypress Loan software, Leadership Development.
Description :
- Demonstrated problem solving skills, met and exceeded branch sales goals by coaching and motivating branch staff utilizing various strategies.
- Evidenced the ability to train, coach and lead others.
- Effectively utilized communication and interpersonal skills.
- Conducted broad operational audits for the branch on a monthly basis.
- Maintained the most current knowledge of the full line of products offed to effectively assist customers with any questions or concerns.
- Kept updated with policies and procedures to efficiently help others.
- Approved various transactions on a daily basis for branch staff.
- Prepared working schedule for entire branch as well as processed payroll for staff members.
- Assisted customers in resolving and issues or complaints.
Experience
5-7 Years
Level
Executive
Education
Banking
Assistant Bank Manager III Resume
Summary : Highly competitive self-starter with excellent communication skills Proven track record of prospecting, creating leads, and closing sales Organized, disciplined, and goal-oriented Experienced in providing written and oral presentations Highly skilled at handling multiple projects in timely manner.
Skills : Microsoft Office, Calyx Point, Java, Internet, Social Media Marketing.
Description :
- Observed and coached in real-time for accuracy, Loss Avoidance, Policies and Procedures that Prevented losses exceeding over $4000 quarterly.
- Provided excellent customer service in person and over the phone, which cultivated a culture of customer engagement, which in turn increased customer satisfaction by 30%.
- Coordinated with the branch manager in assisting Chase Private Client customers in financial needs.
- Accurately completed transactions for customers: deposits, withdrawals, transfers, payments During daily huddles, recognized the team's success in referrals from the previous day, which resulted in monetary incentives for the branch and the team.
- Utilized a consultative sales approach to define customer goals and develop solutions that cultivated strong relationships with customers.
- Assisted other branches in internal audit protocol to optimize efficiency and minimize lapses.
- Delegated and empowered others, supplied needed resources, and monitored others' progress.
Experience
10+ Years
Level
Senior
Education
Banking
Assistant Bank Manager II Resume
Summary : To supervise and direct retail operations and staff for multiple branches within an assigned area and ensuring each meets their retail organizational, customer service, financial, operational, procedural and growth plans. Travel required.
Skills : Reconcil, Auditing, Mana, Data, Banking.
Description :
- Address customer concerns and/or complaints swiftly and effectively to provide excellent customer service and ensure that all id guidelines are met, protecting customer privacy and reducing exposure to losses.
- Effectively manage the department functions while meeting and adhering to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
- Implemented procedures for branch employees to maximize productivity and profitability with on-the-job training, work direction and constructive feedback.
- Resolve procedural questions referred by branch employees to ensure equitable service to customers while maintaining a focus on profitability.
- Initiate sales to ensure the achievement of targeted production goals by promoting products and services offered by the first convenience bank.
- Address customer concerns and/or complaints swiftly and effectively to provide excellent customer service and ensure that all id guidelines are met, protecting customer privacy and reducing exposure to losses.
- Effectively manage the department functions while meeting and adhering to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
Experience
7-10 Years
Level
Management
Education
Banking
Jr. Assistant Bank Manager Resume
Objective : To obtain a position that will allow me to contribute skills and grow as an individual and employee. Develop, assign and lead retail branch training initiatives relevant to retail functions, policies and procedures
Skills : Office suit, QuickBooks, Payroll.
Description :
- Included: Generating business through community awareness, business visits and cold calls.
- Completing daily branch reports Coaching colleagues in performing bank procedures.
- Scheduling employees for appropriate shifts.
- Completing and submitting time sheets for employees.
- Informing customers of banking products.
- Participating in outreach programs.
- Managed opening and closing of the branch.
Experience
2-5 Years
Level
Junior
Education
Banking
Assistant Bank Manager II Resume
Summary : To perform the job successfully, an individual should demonstrate the extensive background in financial institution operating policies and procedures, banking regulations (state and federal), employee development, and public relations.
Skills : Microsoft Office, Customer service, Numeracy skills, Teamwork.
Description :
- Promoted to the role of increased authority and responsibility as Assistant Bank Manager charged with ensuring the seamless performance of branch sales and service operations.
- Responsible for the administration and daily operation of the bank.
- Mainly responsible for assisting the branch manager and providing reports and statements of the daily work to the manager.
- Maintained good relationships with the staff and clients.
- Helped in preparing annual budget and strategies for meeting the goals and objectives.
- Supervise and monitors branch office operations to ensure that security procedures are being followed
- Generated new business through the presentations of the products to the customers.
Experience
10+ Years
Level
Senior
Education
Banking
Assistant Bank Manager I Resume
Objective : Bilingual professional possessing strong leadership qualities, excellence in operations, effective business development/strategic planning, and community involvement.
Skills : Sharepoint administrator, Communication skills, Problem solving, Customer service.
Description :
- Co-managed a bank branch with $250 million in commercial and retail deposits, $135 million in assets under management, and a staff of 15.
- Managed staff, client relations, and risk and compliance.
- Maintained operations, profit and loss administration, the budget, and oversight.
- Chaired the Customer Experience Committee.
- Received multiple Wealth Champion awards for securing the business of high net worth companies and individuals.
- Earned promotion from Senior Banker to Assistant Manager.
- Responsible for solving all the queries and problems of the staff and clients.
Experience
2-5 Years
Level
Junior
Education
Banking
Associate/Assistant Bank Manager Resume
Summary : Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. Seasoned customer service specialist with background in providing advice on diverse customer situations. Effectively motivates associates through continual guidance, direction, development and coaching.
Skills : Numeracy skills, Teamwork, Oracle, Word, Outlook.
Description :
- Oversaw the day to day activities within a retail bank branch.
- Evaluated, trained, and supervised staff.
- Daily working duties included opening deposit accounts, retirement accounts, and processing loans.
- Processed loan applications to ensure compliance with bank policies as well as State and Federal regulations.
- Reviewed income and resulting Debt to Income ratios to comply with ATR and QM regulations.
- Resolved client issues with professionalism and a focus on providing the highest possible level of customer service, to develop, maintain and expand client relationships.
- Performed teller duties: provided product and service information, opened accounts, performed maintenance of existing accounts.
Experience
10+ Years
Level
Senior
Education
Banking
Assistant Bank Manager Resume
Objective : Ten years of supervisory experience. Supported company sales goals and corporate objectives. Prepared and reconciled data used for statistical and managerial reporting. In addition to providing support, effective communication skills are also necessary to ensure goals are met.
Skills : Mastery Of Microsoft Office Programs, Software Applications, Organisation and time management.
Description :
- Included: Managing a diverse group of 20 employees including Bank Tellers, Bank Teller Management Team, Personal Bankers and Administrative Personnel.
- Managing bank financials including accounts payable and setting expense goals and reviewing and updating those goals from month to month.
- Implemented new-hire training and development program.
- Instrumental in training new bankers and tellers on product suite and sales procedures and techniques.
- Balancing general ledger accounts with respect to sales compensation, bank fee income, miscellaneous expenses and vault/cash-on-hand differences.
- Growing bank deposit and lending portfolios while minimizing risk through comprehensive underwriting practices.
- Expanding bank share of commercial market by coordinating with Commercial Relationship Associates, Private Bank, cash management and community contacts to create new and leverage existing client relationships.
Experience
2-5 Years
Level
Junior
Education
Banking
