A Computer Operations Manager takes responsibility for planning, directing, and managing the daily operations of the computer operation department. The job duties commonly found on the Computer Operations Manager Resume include the following – establishing department policies and procedures, taking responsibility for the operation of mainframe and peripheral information system equipment, developing schedules for equipment usage; meeting and adhering to approved budgets; and managing the computer operations team performance.
Those seeking this job role must be able to depict on the resume the following skills – extensive knowledge of department process; prior work experience; the ability to adhere and meet the approved budgets; the ability to stay updated with the latest software and technologies; and the ability to spot errors. Employers prefer to hire those having a degree in computer science or a related field.
Summary : As a Computer Operations Manager, responsible for Using network and dial-up connections to launch network connection wizard, Preparing performance evaluations for direct reports, and monitoring and evaluating performance standards
Skills : Good Communication Skills, Data Processing Skills, MS Office.
Description :
Responsible for hardware performance, desired results of the computer-produced output, and for the timely and economic utilization of all operations support equipment.
Reviewed hardware failure and prepare vendor performance logs.
Scheduled and met regularly with the vendor and provide corrective action to ensure equipment is properly maintained and repaired.
Recommended personnel staffing requirements and work standards for employees to include assigning, scheduling, and reviewing both day-to-day and long-term activities.
Led a team of functional managers to achieve goals and objectives quickly, efficiently, and profitably.
Effectively engaged support services (HR, IT, Sales, etc.) to ensure all teams and departments are working together.
Reviewed, analyzed, understood, and improved daily, weekly, monthly, and quarterly financial performance with respect to revenue, expenses, profits, and margins.
Experience
10+ Years
Level
Senior
Education
GED
Computer Operations Manager Resume
Objective : As a Computer Operations Manager, responsible for Performing day to day backup, recovery, performance, and monitoring of batch cycles, updating technical documentation, monitoring log files and error handling, problem determination and resolution, and deployment.
Skills : Microsoft Windows, Team Work, Managing Skills.
Description :
Designed and Managed the buildout of the Enterprise Infrastructure from a 50+ user system to a 400+ user system including one remote location.
Managed the areas of Network Operations, Network Security, Desktop Support, Disaster Recovery/Business Resumption, Telecommunications, Help Desk, and Data Communications.
Managed and Administered 50+ Windows 2000 and Windows 2003 Servers.
Managed and Supported Windows XP workstations.
Managed the creation and implementation of company-wide Security Policies and Procedures.
Managed the process of acquiring the corporate Cybertust Site Secure Certification.
Managed the B2B connectivity relationships.
Experience
2-5 Years
Level
Executive
Education
BS
Computer Operations Manager Resume
Objective : Seeking a Computer Operations Manager position, responsible for Communicating with and coordinates the effort of fellow team members to ensure continuation and completion of work in progress from one shift to the next.
Skills : Designing Skills, MS Office, Good Managing SKills.
Description :
Managed data center expansion project.
Enhanced infrastructure monitoring by configuring new network components for HVAC, UPS, Generator, and Data Center Temperature.
Worked with the compliance team to develop, implement, and test SOX/PCI controls.
Tracked incidents for faster resolution and root cause analysis.
Responsible for tape management and vaulting processes.
Managed and engineered the redesign of the network infrastructure.
Designed/implemented Hosted VOIP and Unified Messaging platform for Startup Company.
Experience
2-5 Years
Level
Executive
Education
BA
Computer Operations Manager Resume
Objective : Computer Operations Manager with 2 years of experience in Applying standard corrective procedures on equipment malfunction, calls for immediate or delayed service when necessary, and also Checking quality control, reviews and checks flow of work in and out of the center.
Skills : Understanding of policy, planning, and strategy.
Description :
Upgraded to new releases, Installed Ptf's, Group Ptf's, C/A, and Cumm packages on the iSeries.
Transitioned major hardware and software system upgrades; allowing development staff projects to be completed on time.
Provided on-call 24/7 Software support and Hardware support for a 400 PC/terminal network including 10 dedicated remote Sales and Training Centers and Warehouse.
Created/modified CL programs, Implemented and maintained Security, user menus, User Profiles, configuration of printers, terminals, other peripherals and output queues on the OS/400 Operating System and Change Management application.
Promoted all production changes.
Established and instituted IT standards for all production policies and procedures.
Maintained all Technical implementation documentation.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Computer Operations Manager Resume
Objective : As a Computer Operations Manager, responsible for maintaining computer room and system security; overseeing equipment maintenance, prioritization, and scheduling of nightly batch cycles, etc.
Skills : Excel, Computer Skills, Data Processing Skills.
Description :
Facilitated all audit and compliance requirements related to the change process.
Provided the first level of support for a multi-location call center consisting of over 100 representatives.
Communicated all system outages (planned and unplanned) and system performance issues to internal users and call center representatives, with timely updates.
Tracked and logged changes, incidents, and problems, from implementation to resolution in the database.
Determined all system requirements, sourcing, and selecting vendors for off-site system storage.
Evaluated the department's budgets and leasing.
Deployed Extreme Networks switched Ethernet backbone, NetScreen Firewalls in fail-over configuration, Internet redundancy, and failover technology.
Experience
2-5 Years
Level
Executive
Education
GED
Computer Operations Manager Resume
Objective : Highly qualified Computer Operations Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Recognized as one of the leaders in implementing new technologies such as handheld sales units, scanning of inventory, and electronic transmittal of product orders to the customer.
Administered and maintained the IBM AS/400 system, and the VIP software system.
Scheduled and Installed software upgrades, backup and recovery procedures, connectivity of workstations, and Negotiation of maintenance contracts.
Processed payroll for 120 employees and the completion of company and agency payroll-related Reports.
Processed and completed the system files and procedures Yearend.
Trained and technical support for employees on VIP system and PC procedures, MSI handheld product ordering units, and transmittal procedures.
Set up an EDI system to service major chain store accounts for electronic mailbox file transmission in order to receive and scan orders improving controls and saving time.
Experience
2-5 Years
Level
Executive
Education
BS
Computer Operations Manager Resume
Objective : Highly Motivated Computer Operations Manager with many years of experience dealing with customers in a production environment. Familiar with computers and barcoding/reading systems.
Created mission-specific training, testing, and documentation for these platforms.
Completed periodic upgrades, iSeries PTF installations, and operating system upgrades, and backups, thus saving SAMC thousands of dollars in vendor charges, days of time, and travel expense.
Created encrypted VPN's through our Cisco routers with multiple vendors.
Implemented a help desk system, overall system design, cabling, installation, configuration, performance tuning, and maintenance functions as SAMC migrated to hospital-wide conversion to Microsoft based computing solutions.
Purchased equipment, related peripheral devices, and software.
Ensured proper change management procedures are in place, and documentation is maintained for reference during auditing procedures.
Ensured quality assurance guidelines and procedures are in place for the proper distribution of products and services.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Computer Operations Manager Resume
Headline : Highly motivated, experienced, and passionate candidate seeks to further a career in a Computer Operations Manager position that can utilize my technical skills and management knowledge to benefit mutual growth and success.
Skills : Microsoft Word, Multitasking, Data Processing Skills.
Description :
Experienced configuring, monitoring, upgrading, and maintaining systems hardware, software, and related infrastructure.
Able to work with technicians from various engineering disciplines to troubleshoot complex system-level issues.
Monitored night-batch job process, documented errors, performed nightly backups, and troubleshot issues.
Developed scripts to automate network administration tasks and application deployments.
Provided systems administration support for Windows 7, 8, and 10 including server and workstation upgrades, backup and disaster recovery monitoring, user account setup, and security administration.
Configured TCP/IP, DHCP, WINS, and DNS.
Prepared audit policy, including account management, and privilege use auditing.
Experience
5-7 Years
Level
Executive
Education
BS
Computer Operations Manager Resume
Objective : As a Computer Operations Manager, responsible for Working closely with school and hospital on issues of IT security, account management, network operations, and desktop support. Ensure that accurate and timely technical support and problem resolution is provided to all patrons.
Skills : Computer Skills, Data Processing Skills, Good Communication Skills.
Description :
Oversaw the daily operations of the Academic IT Support Center helpdesk.
Resolved complex and escalated service requests relating to personal computers, servers, mobile devices, networks, hardware, and software problems.
Oversaw the creation of network and email accounts for staff, faculty, and students of the Medical School.
Oversaw the library public access and classroom computers, and ensures availability of online resources and software, and reports problems to Desktop Support.
Acted as liaison between end-users and various IT departments, in particular when major system upgrades and changes need to be coordinated and/or communicated.
Ensured staff is trained and developed to meet the goals and needs of the department; establishes a collaborative team environment, and provides constructive feedback on a regular basis.
Responsible for overseeing all day-to-day computer operations for a large scale Unisys and IBM open system interconnection environment.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Computer Operations Manager Resume
Headline : Computer Operations Manager with 6 years of experience in Assisting in devising new procedures, forms, and diagrams, Maintaining a record of all work performed on the turnover log, and also Resolving difficult computer operation problems efficiently and effectively, etc.
Skills : Multitasking, Supervising SKills, MS Office.
Description :
Created service level agreements for system uptime.
Managed, Unix, IBM, and Windows-based platforms.
Changed management and production control responsibility.
Approved computer-related invoicing.
Scheduled jobs via a scheduling software program.
Scheduled hardware and software upgrades for minimal business impact.
Managed, hired, trained evaluates, and disciplined direct reports.
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