Dental Receptionist Resume Samples

The main responsibility of a Dentist Receptionist is to greet and assist patients in a dental clinic. The other roles and responsibilities are listed in detail on the Dental Receptionist Resume as follows – making and scheduling appointments for patients, maintaining detailed accounts, coordinating dentist’s schedules, billing patients and their insurance companies, monitoring access of visitor’s, handling mail and correspondence, reminding patients of appointments, entering data into computerized filling systems, organizing patient record and keeping it updated.

The most sought-after skills for this post include – the ability to use all types of office equipment such as fax machine, scanners, and telephones; impeccable office mannerism, interpersonal skills, ability to interact with multiple patients, professional and friendly disposition; and proficiency in using relevant software. Most people enter the profession with only a high school diploma or GED, as most learning is done on-the-job.

Dental Receptionist Resume

Objective : I am looking for a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers be successful.

Skills : Excel.

Description :

    1. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
    2. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
    3. Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
    4. Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
    5. Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
    6. Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
    7. Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma


Dental Receptionist/Dental Assistant Resume

Headline : Positive and ambitious person seeking a gainful career. I am eager to take on an active position that challenges me. Customer service, communication, and relationship building are my strengths. I hope to utilize these skills, while also building new ones. My length of experience in all aspects of customer service prepares me to take the next step in my career.

Skills : Digital full mouth x-rays scan and mount, Dental Terminology,.

Description :

    1. Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
    2. Greet persons entering establishment, determine nature and purpose of visit.
    3. Receive payment and record receipts for services.
    4. Schedule appointments and maintain and update appointment calendars.
    5. Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
    6. Perform duties, such as taking care of plants or straightening magazines to maintain lobby or waiting area.
    7. Maintained and handled insurance claims and EOB's.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
High School Diploma


Dental Receptionist/Administration Resume

Objective : Looking for a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers be successful.

Skills : Server, Cashier, Bartending, Receptionist, Phone Etiquette,.

Description :

    1. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
    2. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
    3. Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
    4. Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
    5. Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
    6. Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
    7. Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Dental Receptionist/Administrative Resume

Objective : Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. I am enthusiastic and awell-organized Clerk with solid background in data entry, customer service and clerical work.

Skills : Inventory, Organized, Customer Satisfaction.

Description :

    1. Politely answered phones and scheduled or confirmed office appointments and surgeries.
    2. Alerted other staff when patients arrived and prepared records for dentist review.
    3. Accurately recorded treatment information in patient records.
    4. Confirmed patient insurance benefits and checked claim statuses.
    5. Successfully completed OSHA, ADA and HIPAA compliance trainings.
    6. Maintained clear, organized dental records and reports.
    7. Verified and created claim numbers by communicating with various insurance companies.
    8. Processed accounts receivable and accounts payable.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Dental Receptionist/Administration Resume

Summary : To obtain a position in Administrative Services where my attention to detail, organizational ability, leadership ability, effective communication skills and desire to achieve the best possible results can be utilized to meet the goals of the organization.

Skills : Customer Service Representative, Filing, Organizational Skills, Professional Services, Phone, Data Entry, Appointment Scheduling, Typing, Receptionist, Records Management, Personnel Management, Administrative Assistant, Administrative Skills, Excel, Word, Workers Compensation, Call Center, Photoshop.

Description :

    1. Scheduled patients in accordance with dental office policies and procedures.
    2. Interacted positively and professionally when greeting patients at check in.
    3. Registered and entered patient information into Patterson Eaglesoft.
    4. Contacted insurance companies to verify patient eligibility and coverage.
    5. Prepared new patient charts neatly and accurately.
    6. Maintained patient confidentiality in compliance with HIPAA privacy rules and practices.
    7. Filed data received from insurance carriers and secondary providers in appropriate patient chart.
    8. Created and presented treatment plans to patients.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Paralegal Program

Dental Receptionist II Resume

Objective : Energetic Dental Receptionist with 4 years of experience in a pediatric dental facility and 1 year experience as a general receptionist.

Skills : Dental, Secretarial.

Description :

    1. Greeted and prepared patients for dental examinations.
    2. Properly sterilized dental equipment and examination rooms in accordance with infection control policies.
    3. Coordinated appointment scheduling for both the dentist and oral surgeon.
    4. Routinely completed inventory, supply orders and restocked supplies.
    5. Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion.
    6. Provided appropriate postoperative instructions as prescribed by dentist.
    7. Correctly arranged instrument trays prior to dental procedures and surgeries.
    8. Expertly filed patients' charts and processed billing and payments.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
DIPLOMA

Dental Receptionist Resume

Objective : A motivated, coordinated individual with developed skills in organization and communication skills. Able to demonstrate with quality service and perform multi-tasks. Always willing to perform increased assignments with strong work ethic.

Skills : Fluently bilingual in English and Spanish.

Description :

    1. Greet and register new patients according to established office protocols.
    2. Assist patients to complete all necessary forms and documentation.
    3. Verify and update patient information and move patients through appointments as scheduled.
    4. Maintain and manage patient records in compliance with privacy and security regulations.
    5. Answer and manage incoming calls, schedule patient appointments, confirm upcoming appointments and recalls according to office protocol.
    6. Arrange patient charts for next day appointments, fill in cancellations and no-shows, dispatch lab work appropriately, collect and receipt payments from patients at time of treatment.
    7. Monitor and maintain inventory of dental office supplies, maintain a professional reception area, safeguard patient privacy and confidentiality.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts In History

Dental Receptionist III Resume

Objective : Responsible receptionist with excellent communication skills demonstrated by 19 years of experience in the health care field. SKILL HIGHLIGHTS Scheduling Advantix Software Treatment Planning Windows XP, 7, 8 Insurance Billing Softdent/KodakSoftware Demandforce Dentrix Minolta/Several office Machines Training Employees.

Skills : Eaglesoft, Office Management, Teaching, Insurance.

Description :

    1. Developed patient treatment plans, including full treatment explanation with payment options.
    2. Scheduled patients efficiently while taking into consideration their specifications.
    3. Responsible for Demandforce which consisted of confirming patient appointments through email, text messaging and personal phone calls.
    4. In charge of personal patient reviews on office website.
    5. Organized, updated and maintained well over 1,000 patient charts.
    6. Produced high-quality images for referring doctor's.
    7. Assisted with the processing of mail and nightly deposits.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Dental Receptionist I Resume

Objective : Enthusiasm, analytical skills, organizational abilities, and creativity in solving problems can make a positive contribution to any organization. I am equally comfortable working independently as well as collaboratively as part of a team. I am equally adept at maintaining excellent relationships with patients, peers, and management.

Skills : Microsoft Word, Excel, PowerPoint.

Description :

    1. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
    2. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
    3. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
    4. Receive payment and record receipts for services.
    5. Schedule appointments and maintain and update appointment calendars.
    6. Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
    7. Skills Used MS Word, Excel and PowerPoint Dental terminology Dental Software Insurance policies and procedures Appointments scheduling Greeting patients and families Receiving and processing calls Patients' co-payment Ensuring confidentiality.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
NURSING

Sr. Dental Receptionist Resume

Headline : Patient-oriented medical and dental receptionist with strong attention to detail, great telephone etiquette, and superior customer service. Along with excellent communication skills and a pleasant personality, can multi-task efficiently and adjust per changing environments. Able to apply supervisory direction, very reliable and able to work well with others. Can also speak, read, and write fluently in Spanish.

Skills : Microsoft, Excel, Dentrix, Easy Dental, Intergy.

Description :

    1. Answer phones and schedule/ confirmed office appointments, also checking voicemails and office email.
    2. Check eligibility, claim status, insurance benefits, and follow up on payment for services.
    3. Treatment coordination, educate patients on treatment plans for given diagnosis, also discuss payment plans/ payment arrangements.
    4. Assist Office Manager/ Treating Dentist with production.
    5. Post treatment on Easy Dental, very familiar with dental terminology/ codes.
    6. Audit patient charts, pulling charts to follow up on treatment plans, schedule patients if treatment pending/ due for check up.
    7. Assist with check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
High School Or Equivalent

Dental Receptionist/Manager Resume

Headline : Extremely organized with a sharp eye towards detail. Quick to learn and retain new concepts. Multi-task oriented with the ability to work under deadlines. Work independently and as a cooperative team member.

Skills : Microsoft Word, Microsoft Office, Microsoft Excel, Adobe Acrobat, CRM, Internet.

Description :

    1. Maintain important patient and office records.
    2. Handle a multi- line inbound phone system.
    3. Perform administrative duties and assist co-workers.
    4. Ensure a positive experience by being helpful and upbeat.
    5. Greet and schedule patients on telephone and in person, take detailed phone messages.
    6. Walkout patients, verify procedures completed, collect payment, and submit insurance.
    7. Create proposals for costing with treatment plans.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Communications

Dental Receptionist (Contract) Resume

Objective : Energetic Human Resources Specialist with 11 years experience in high-level support roles. Professional and well organized. Dedicated and focused Administrative Assistant/Receptionist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Social Services Aide specializing in administrative support and committed to delivering high quality results with little to no supervision.

Skills : Type 70-WPM, 10-Key, Active Learning, Calendaring,.

Description :

    1. Maintained a workflow that held collaboration with the front desk and back office Dental Providers, Dental Assistants, etc.
    2. Worked with different programs that include: NextGen, Dentrix, Dexis, WebPortal, Delta Dental, DentaQuest, etc.
    3. Maintained patient dental records and proper privacy disclosure.
    4. Made sure all patients (new or established) have or were given all the proper paperwork needed for care and services.
    5. Updated patient accounts and information on a daily basis.
    6. Managed incoming and outgoing calls for busy dental office.
    7. Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
    8. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Arts In Interdisciplinary Studies

Dental Receptionist Lead Resume

Summary : Energetic, results-oriented team-player eager to bring my strong office and sales skills to a growing company who needs top-level support.

Skills : Management, Yardi, Uhaul, Site Link, Store Logix, Microsoft Office, Marketing, Sales, Lease Retention, Revenue Management.

Description :

    1. Patient Charting Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.
    2. Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.
    3. Organized charts regularly in accordance with clinics policy and procedures.
    4. Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
    5. Updated patient accounts and information on a daily basis.
    6. Managed incoming and outgoing calls for busy medical office.
    7. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
    8. Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Dental Receptionist/Assistant Resume

Headline : Energetic Dental Assistant with over four years' experience in a military dental treatment facility. Empathetic dental assistant professional with a record of reassuring and alleviating patient fears. Enthusiastic about dental health and enjoys educating patients about personal dental care, hygiene and preventative techniques. Dental professional with vast knowledge of clinical procedures and medical and dental terminology.

Skills : Registered Dental Assistant.

Description :

    1. Greeted and prepared patients for dental appointments.
    2. Coordinated appointment schedules for both the dentist and the patient(s).
    3. Expertly reviewed, pulled, and filed patients charts.
    4. Promptly answered telephones and responded to any voicemail messages in a timely and professional manner.
    5. Professionally collected funds and processed payments and insurance claims for patients.
    6. Promptly followed up with patients the day after any dental appointments involving treatment.
    7. Efficiently managed and used recall rosters to keep in touch with all of our patients.
    8. Expertly managed difficult or emotional patient situations and responded promptly to patient needs.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Education Website

Dental Receptionist Resume

Objective : I am a vibrant individual that wants to ensure that anybody I meet/assist at any job will leave knowing I have provided the best experience possible. I will do this by making sure all problems have their proper solution and I help with a vibrant personality and big smile. I also want to make sure that I am a great contribution to any company by having a great relationship with my superiors and coworkers.

Skills : Secretary for Neighborhood Watch Committee.

Description :

    1. Maintained a workflow that held collaboration with the front desk and back office Dental Providers.
    2. Worked with different programs that include: NextGen, Dentrix, Dexis, WebPortal, Delta Dental, and DentaQuest.
    3. Maintained patient dental records and proper privacy disclosure.
    4. Made sure all patients (new or established) have or were given all the proper paperwork needed for car and services.
    5. Updated patient accounts and information on a daily basis.
    6. Managed incoming and outgoing calls daily.
    7. Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
    8. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma