Dental Receptionist Resume Samples

The main responsibility of a Dentist Receptionist is to greet and assist patients in a dental clinic. The other roles and responsibilities are listed in detail on the Dental Receptionist Resume as follows – making and scheduling appointments for patients, maintaining detailed accounts, coordinating dentist’s schedules, billing patients and their insurance companies, monitoring access of visitor’s, handling mail and correspondence, reminding patients of appointments, entering data into computerized filling systems, organizing patient record and keeping it updated.

The most sought-after skills for this post include – the ability to use all types of office equipment such as fax machine, scanners, and telephones; impeccable office mannerism, interpersonal skills, ability to interact with multiple patients, professional and friendly disposition; and proficiency in using relevant software. Most people enter the profession with only a high school diploma or GED, as most learning is done on-the-job.

Dental Receptionist Resume example

Dental Receptionist Resume

Objective : Expertly managing difficult or emotional patient situations and responded promptly to patient needs, Communicating with patients via phone, email, and in-person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays, and alsoVerifying and creating claim numbers by communicating with various insurance companies.

Skills : Excel, Managing Skills.

Description :

    1. Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.
    2. Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
    3. Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms.
    4. Performed bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
    5. Classified, recorded, and summarized numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
    6. Compiled statistical, financial, accounting or auditing reports includingtables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
    7. Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma


Dental Receptionist Resume

Headline : Greeting visitors and patients, determines their needs, checks appointments, and directs the person accordingly, and also Answering questions and provides information directly to the person or on telephone, based on knowledge of Center, department, policies, procedures, and regulations.

Skills : Dental, MS Office, Operating Skills.

Description :

    1. Operated telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
    2. Greeted persons entering establishment, determine nature and purpose of visit.
    3. Received payment and record receipts for services.
    4. Scheduled appointments and maintain and update appointment calendars.
    5. Collected, sorted, distributed, or prepared mail, messages, or courier deliveries.
    6. Performed duties, such as taking care of plants or straightening magazines to maintain lobby or waiting area.
    7. Maintained and handled insurance claims and EOB's.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
High School Diploma


Dental Receptionist Resume

Objective : Securing all necessary information and documents including sign-in sheets, obtaining dental chart, encounter form, etc, Answering telephone calls using proper protocol.

Skills : Server, Cashier, Bartending, Receptionist, Phone Etiquette.

Description :

    1. Compiled statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
    2. Registered new patients for general and specialty patients, prepare patient records and re-call returning patients for scheduled visits.
    3. Guided patients with their appointments.
    4. Assisted with front office tasks as needed under the supervision of the office manager.
    5. Understood dental terminology and insurance breakdowns.
    6. Knowledged with HMO and PPO dental insurance plans.
    7. Possessed high energy; a positive and friendly attitude, exceptional communication skills and most importantly provide exemplary customer service.
              Years of Experience
              Experience
              2-5 Years
              Experience Level
              Level
              Junior
              Education
              Education
              High School Diploma

              Dental Receptionist Resume

              Objective : Dental Receptionist professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Enthusiastic and awell-organized Clerk with solid background in data entry, customer service and clerical work.

              Skills : Inventory, Organized, Customer Satisfaction.

              Description :

                1. Politely answered phones and scheduled or confirmed office appointments and surgeries.
                2. Alerted other staff when patients arrived and prepared records for dentist review.
                3. Accurately recorded treatment information in patient records.
                4. Confirmed patient insurance benefits and checked claim statuses.
                5. Successfully completed OSHA, ADA, and HIPAA compliance training.
                6. Maintained clear, organized dental records and reports.
                7. Processed accounts receivable and accounts payable.
              Years of Experience
              Experience
              2-5 Years
              Experience Level
              Level
              Junior
              Education
              Education
              High School Diploma

              Dental Receptionist Resume

              Summary : To obtain a position as a Dental Receptionist where my attention to detail, organizational ability, leadership ability, effective communication skills and desire to achieve the best possible results can be utilized to meet the goals of the organization.

              Skills : Customer Service Representative, Filing, Organizational Skills, Professional Services, Phone, Data Entry, Appointment Scheduling, Typing, Receptionist, Records Management, Personnel Management, Administrative Assistant, Administrative Skills, Excel, Word, Workers Compensation, Call Center, Photoshop.

              Description :

                1. Scheduled patients in accordance with dental office policies and procedures.
                2. Interacted positively and professionally when greeting patients at check-in.
                3. Registered and entered patient information into Patterson Eaglesoft.
                4. Contacted insurance companies to verify patient eligibility and coverage.
                5. Prepared new patient charts neatly and accurately.
                6. Maintained patient confidentiality in compliance with HIPAA privacy rules and practices.
                7. Filed data received from insurance carriers and secondary providers inappropriate patient charts.
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Management
              Education
              Education
              Paralegal Program

              Dental Receptionist II Resume

              Objective : Rescheduling patients' appointments, notify patients of any changes in appointments, and also Properly recording "No Shows" and updating scheduler system information.

              Skills : Dental, Secretarial, Multitasking.

              Description :

                1. Greeted and prepared patients for dental examinations.
                2. Properly sterilized dental equipment and examination rooms in accordance with infection control policies.
                3. Coordinated appointment scheduling for both the dentist and oral surgeon.
                4. Routinely completed inventory, supply orders, and restocked supplies.
                5. Reviewed the status of the waiting room on a routine basis to ensure that patients were being seen in a timely fashion.
                6. Provided appropriate postoperative instructions as prescribed by the dentist.
                7. Correctly arranged instrument trays prior to dental procedures and surgeries.
              Years of Experience
              Experience
              0-2 Years
              Experience Level
              Level
              Entry Level
              Education
              Education
              DIPLOMA

              Dental Receptionist Resume

              Objective : A motivated, coordinated individual with developed skills in organization and communication skills. Able to demonstrate with quality service and perform multi-tasks. Always willing to perform increased assignments with strong work ethic.

              Skills : Fluently bilingual in English and Spanish, MS Office.

              Description :

                1. Greeted and registered new patients according to established office protocols.
                2. Assisted patients to complete all necessary forms and documentation.
                3. Verified and updated patient information and move patients through appointments as scheduled.
                4. Maintained and managed patient records in compliance with privacy and security regulations.
                5. Answered and managed incoming calls, scheduled patient appointments, confirm upcoming appointments and recalls according to office protocol.
                6. Arranged patient charts for next day appointments, fill in cancellations and no-shows, dispatch lab work appropriately, collect and receipt payments from patients at time of treatment.
                7. Monitored and maintained inventory of dental office supplies, maintain a professional reception area, safeguard patient privacy and confidentiality.
              Years of Experience
              Experience
              2-5 Years
              Experience Level
              Level
              Executive
              Education
              Education
              Bachelor Of Arts In History

              Dental Receptionist III Resume

              Objective : Immediately referring any "Walk-In" patients to dental triage, if they present with severe or unusual symptoms or complaints, Assuring all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive, and respectful manner.

              Skills : Eaglesoft, Office Management, Teaching, Insurance.

              Description :

                1. Developed patient treatment plans, including full treatment explanation with payment options.
                2. Scheduled patients efficiently while taking into consideration their specifications.
                3. Responsible for Demandforce which consisted of confirming patient appointments through email, text messaging and personal phone calls.
                4. In charged of personal patient reviews on office website.
                5. Organized, updated and maintained well over 1,000 patient charts.
                6. Produced high-quality images for referring doctor's.
                7. Assisted with the processing of mail and nightly deposits.
              Years of Experience
              Experience
              2-5 Years
              Experience Level
              Level
              Executive
              Education
              Education
              Diploma

              Dental Receptionist I Resume

              Objective : Enthusiasm, analytical skills, organizational abilities, and creativity in solving problems can make a positive contribution to any organization. Equally comfortable working independently as well as collaboratively as part of a team. I am equally adept at maintaining excellent relationships with patients, peers, and management.

              Skills : Microsoft Word, Multitaking.

              Description :

                1. Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
                2. Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
                3. Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
                4. Received payment and record receipts for services.
                5. Scheduled appointments and maintain and update appointment calendars.
                6. Performed duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
                7. Used MS Word, Excel and PowerPoint Dental terminology Dental Software Insurance policies and procedures Appointments scheduling Greeting patients and families Receiving and processing calls Patients' co-payment Ensuring confidentiality.
              Years of Experience
              Experience
              2-5 Years
              Experience Level
              Level
              Executive
              Education
              Education
              NURSING

              Sr. Dental Receptionist Resume

              Headline : Patient-oriented medical and dental receptionist with strong attention to detail, great telephone etiquette, and superior customer service. Along with excellent communication skills and a pleasant personality, can multi-task efficiently and adjust per changing environments. Able to apply supervisory direction, very reliable and able to work well with others. Can also speak, read, and write fluently in Spanish.

              Skills : Microsoft, Excel, Dentrix, Easy Dental, Intergy.

              Description :

                1. Answered phones and schedule/ confirmed office appointments, also checking voicemails and office email.
                2. Checked eligibility, claim status, insurance benefits, and follow-up on payment for services.
                3. Treatmented coordination, educate patients on treatment plans for given diagnosis, also discuss payment plans/ payment arrangements.
                4. Assisted Office Manager/ Treating Dentist with production.
                5. Posted treatment on Easy Dental, very familiar with dental terminology/ codes.
                6. Audited patient charts, pulling charts to follow up on treatment plans, scheduled patients if treatment pending/ due for check up.
                7. Assisted with the check-out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented.
              Years of Experience
              Experience
              5-7 Years
              Experience Level
              Level
              Consultant
              Education
              Education
              High School Or Equivalent

              Dental Receptionist/Manager Resume

              Headline : Extremely organized with a sharp eye towards detail. Quick to learn and retain new concepts. Multi-task oriented with the ability to work under deadlines. Work independently and as a cooperative team member.

              Skills : Microsoft Excel, Adobe Acrobat, CRM, Internet.

              Description :

                1. Maintained important patient and office records.
                2. Handled a multi- line inbound phone system.
                3. Performed administrative duties and assist co-workers.
                4. Ensured a positive experience by being helpful and upbeat.
                5. Greeted and scheduled patients on telephone and in person, take detailed phone messages.
                6. Walkout patients, verify procedures completed, collect payment, and submit insurance.
                7. Created proposals for costing with treatment plans.
              Years of Experience
              Experience
              5-7 Years
              Experience Level
              Level
              Consultant
              Education
              Education
              Communications

              Dental Receptionist Resume

              Objective : Energetic Dental Receptionist with 11 years of experience in high-level support roles. Professional and well organized. Dedicated and focused Administrative Assistant/Receptionist who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Seeking a role of increased responsibility and authority. Social Services Aide specializing in administrative support and committed to delivering high-quality results with little to no supervision.

              Skills : Type 70-WPM, 10-Key, Active Learning, Calendaring,.

              Description :

                1. Maintained a workflow that held collaboration with the front desk and back office Dental Providers, Dental Assistants, etc.
                2. Worked with different programs that include: NextGen, Dentrix, Dexis, WebPortal, Delta Dental, DentaQuest, etc.
                3. Made sure all patients (new or established) have or were given all the proper paperwork needed for care and services.
                4. Managed incoming and outgoing calls for busy dental office.
                5. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
                6. Expertly filed patients' charts and processed billing and payments.
                7. Created and presented treatment plans to patients.
              Years of Experience
              Experience
              2-5 Years
              Experience Level
              Level
              Junior
              Education
              Education
              Bachelor Of Arts In Interdisciplinary Studies

              Dental Receptionist Lead Resume

              Summary : Verifying of and authorization by insurance if required,Utilizing electronic oral health record system to enter, retrieve and document patient information accurately and efficiently.

              Skills : Management, Yardi, Uhaul, Site Link, Store Logix, Microsoft Office, Marketing, Sales, Lease Retention, Revenue Management.

              Description :

                1. Patient Charting Retrieved and re-filed patient charts in the proper sequence to maintain organization and up-to-date paperwork information.
                2. Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.
                3. Organized charts regularly in accordance with clinics' policies and procedures.
                4. Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
                5. Updated patient accounts and information on a daily basis.
                6. Managed incoming and outgoing calls for busy medical offices.
                7. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research, and development.
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Management
              Education
              Education
              Diploma

              Dental Receptionist Resume

              Headline : Dental Receptionist with over four years' experience in a military dental treatment facility. Empathetic dental assistant professional with a record of reassuring and alleviating patient fears. Enthusiastic about dental health and enjoys educating patients about personal dental care, hygiene, and preventative techniques. Dental professional with a vast knowledge of clinical procedures and medical and dental terminology.

              Skills : Registered Dental Assistant, Managing Skills.

              Description :

                1. Greeted and prepared patients for dental appointments.
                2. Coordinated appointment schedules for both the dentist and the patient(s).
                3. Expertly reviewed, pulled, and filed patients' charts.
                4. Promptly answered telephones and responded to any voicemail messages in a timely and professional manner.
                5. Professionally collected funds and processed payments and insurance claims for patients.
                6. Promptly followed up with patients the day after any dental appointments involving treatment.
                7. Efficiently managed and used recall rosters to keep in touch with all of our patients.
              Years of Experience
              Experience
              5-7 Years
              Experience Level
              Level
              Executive
              Education
              Education
              Education Website

              Dental Receptionist Resume

              Objective : A vibrant individual that wants to ensure that anybody I meet/assist at any job will leave knowing I have provided the best experience possible. Do this by making sure all problems have their proper solution and I help with a vibrant personality and big smile. Want to make sure that I am a great contribution to any company by having a great relationship with my superiors and coworkers.

              Skills : Secretary for Neighborhood Watch Committee.

              Description :

                1. Maintained a workflow that held collaboration with the front desk and back office Dental Providers.
                2. Worked with different programs that include: NextGen, Dentrix, Dexis, WebPortal, Delta Dental, and DentaQuest.
                3. Maintained patient dental records and proper privacy disclosure.
                4. Made sure all patients (new or established) have or were given all the proper paperwork needed for car and services.
                5. Updated patient accounts and information on a daily basis.
                6. Managed incoming and outgoing calls daily.
                7. Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
              Years of Experience
              Experience
              0-2 Years
              Experience Level
              Level
              Entry Level
              Education
              Education
              High School Diploma