The Director of Resident Services will work and oversee the operations of an assisted living facility. Even though specific duties vary based on the size and location of the facility, the following are certain common work activities mentioned on the Director of Resident Services Resume – greeting new customers and their family members; helping clients with move-in processes; providing clients a tour of the facility; overseeing current residents and staff; ensuring health and safety standards are met; taking responsibility for implementing programs that promise emotional, spiritual and physical well-being of clients.
Qualities that are prominent for this role include – the ability to understand and follow current regulations; adaptability to new laws; strong communication skills; ability to pay attention to minute details; interpersonal skills, and technical skills such as familiarity in using codes and classification software and EHR systems. A bachelor’s degree and a relevant certification to carry out the profession are mandatory.
Objective : Objective is to obtain a position where knowledge and experience in the Health Care Industry will be utilized. Desire a position that will utilize planning, communication, and managerial skills.
Skills : Home Health, Dialysis, Long Term Care, MedSurg.
Oversought nursing staff.
Cared for 70 assisted living residents.
Schedulled nurses, hiring and firing of staff.
Accountable for overtime to keep low.
Acted as administrator in her absence of administrator,
Oversought building operations including all departments.
Investigated incidents, reportable to state.
Jr. Director Of Resident Services Resume
Objective : To implement skills as an enrolled representative on a professional level where reliability, compassion, and knowledge are needed.
Supervised 6 employees training and scheduling, Maintaining and updating all computer systems.
Managed, trained, and developed concierge front desk staff on daily operations.
Facilitated dry cleaning service for residents and assembled collateral packages for prospective residents.
Assisted property manager to deliver on the implementation.
Supervised maintenance and housekeeping for all room preparations.
Recruited staff hiring, maintaining facility rosters for state regulations.
Master Of Science
Sr. Director Of Resident Services Resume
Summary : To find a rewarding career opportunity within residential or commercial property management which will allow for the full utilization of all acquired operational, sales and marketing abilities.
Skills : Excel, Management, Leadership.
Responsible for resident life cycle including resident services, retention and separation of residents.
Supervised a team of 12, inclusive of one Senior Resident Services Specialists, one Enforcement Manager, four accounting specialists, etc.
Responsible for the subsequent orientation, training, and scheduling of all office personnel.
Oversaw collection of rent and all associated activities including, preparation of 5-day letters, reminder phone calls.
Ensured the accurate refunded all deposits and interest accrued in addition to placing appropriate charges for final move out inspection.
Coordinated and executed 20 successful community events, maintaining a budget of $10k.
Created all marketing flyers and banners for community events, resident referrals, monthly renewal and welcome parties.
Director Of Resident Services/Coordinator Resume
Summary : A rewarding position with an organization that is committed to improving the human condition and which welcomes and embraces innovative ideas and exemplary work ethics.
Skills : Team building, Supervision Staff Development & Training, Management.
Responsible for the overall direction, coordination, and evaluation of the staff and programs.
Administered Homeownership Program, which included purchasing and refurbishing quality affordable housing for first-time homebuyers.
Established a comprehensive program for residents of Public Housing.
Assessed effectiveness of programming and delivery of social service programs.
Participated with a leadership role in various community partnership meetings.
Negotiated several service contracts and agreements with various vendors, sub-grantees, and resident associations.
Supervised the overall operational aspects and program components of multiple grants.
Master Of Science
Director Of Resident Services Resume
Headline : A professional with 13 years of skill building and experience within the Resident Care Industry. Experienced as a Director of Resident Services, Ambassador, Licensed Practical Nurse, Social Services and provider of daily nursing care.
Skills : Microsoft, Compliance Depot, Building Link, Excellent communication skill.
Documented resident assessments and progress notes.
Experienced with Unix software.
Assessed and completed social services resident intake and discharge assessments.
Processed payroll and developed employee.
Coordinated pre-sale activities for depositors during construction phase of campus expansion.
Developed campus transportation program.
Hired and trained resident care staff, responsible as only nurse for overseeing care of 100 residents.
Developed Med Tech training course approved by NC Board of Nursing.