Director Of Resident Services Resume Samples

The Director of Resident Services will work and oversee the operations of an assisted living facility. Even though specific duties vary based on the size and location of the facility, the following are certain common work activities mentioned on the Director of Resident Services Resume – greeting new customers and their family members; helping clients with move-in processes; providing clients a tour of the facility; overseeing current residents and staff; ensuring health and safety standards are met; taking responsibility for implementing programs that promise emotional, spiritual and physical well-being of clients.

Qualities that are prominent for this role include – the ability to understand and follow current regulations; adaptability to new laws; strong communication skills; ability to pay attention to minute details; interpersonal skills, and technical skills such as familiarity in using codes and classification software and EHR systems. A bachelor’s degree and a relevant certification to carry out the profession are mandatory.

Director Of Resident Services Resume example

Director Of Resident Services Resume

Objective : Objective is to obtain a position where knowledge and experience in the Health Care Industry will be utilized. Desire a position that will utilize planning, communication, and managerial skills.

Skills : Home Health, Dialysis, Long Term Care, MedSurg.

Description :

    1. Oversought nursing staff.
    2. Cared for 70 assisted living residents.
    3. Schedulled nurses, hiring and firing of staff.
    4. Accountable for overtime to keep low.
    5. Acted as administrator in her absence of administrator,
    6. Oversought building operations including all departments.
    7. Investigated incidents, reportable to state.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
LPN


Jr. Director Of Resident Services Resume

Objective : To implement skills as an enrolled representative on a professional level where reliability, compassion, and knowledge are needed.

Skills : Management, Organizational , Bookkeeping, Customer Service.

Description :

    1. Coordinated with move-ins of independent living.
    2. Coordinated activities and booked and scheduled tours.
    3. Booked and scheduled shows, setup classes.
    4. Supervised a staff of 17 people.
    5. Supervised all maintenance of building and theater.
    6. Provided affordable housing for low-moderate income residents.
    7. Hired as a consultant tasked to coach on enhancing productivity and effectiveness.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business Administration


Associate Director Of Resident Services Resume

Objective : To achieve a career that is rewarding, challenging, and utilizes vast work experience, quick learning skills and outgoing personality to foster a relationship of growth and prosperity.

Skills : Management, Training, Bilingual Spanish, Customer Service.

Description :

    1. Directed and Managed between 160-180 associates.
    2. Associated living communities Including Townhomes, Condos, and Single Family Homes.
    3. Attended Board Meetings, enforced Property Rules and Regulations.
    4. Worked with Vendors, Property Managers, and Residents to provide wonderful living communities.
    5. Issued, Followed Up, and closed work orders on up to 180 assorted Properties.
    6. Followed Up on customer accounting issues, resolved issues and communicated findings to customers.
    7. Managed Operational Functions of multiple departments.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelors In Human Resource Management

Director Of Resident Services I Resume

Objective : Over a period of 20 years and four companies who had a few of the same owners, Privilege to serve wherever the owners have needed.

Skills : Customer Relations, Marketing Management, Hospitality.

Description :

    1. Responsible for managing office of property managers, leasing agents and representing the company at landlord/tenant hearings.
    2. Began as a Leasing Representative, planning and implementation of events.
    3. Staffed and Scheduled 40 Employees Kept accurate Records & Charts.
    4. Completed Medical Evaluation Reports.
    5. Completed Lab and Budget reports.
    6. Responsible for all aspects of residents care, schedule care conferences with families, initial and on going assessments, incontinence supplies.
    7. Assisted all residents with any needs, met with incoming residents, toured residents.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma

Asst. Director Of Resident Services Resume

Objective : Seeking a position in a challenging and stable work environment where can utilize previous work skills and experience to become an asset to the Corporation.

Skills : Marketing, Communications, Public Speaking.

Description :

    1. Provided training to resident assistants and medication technicians.
    2. Responsible for oversight, development, and implementation of policies for two housing units.
    3. Provided overall supervision of supportive services programs.
    4. Arose to start a new senior living company with a few of the same owners.
    5. Responsible to train "culture of the positive" company standards to management.
    6. Created and oversaw all marketing strategies and activities programs company wise.
    7. Supported and ensured customer quality assurance for resident, family and community.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Master Of Arts In Teaching

Director Of Resident Services II Resume

Summary : To develop continuously skills and knowledge in the nursing profession and assume greater responsibilities in the health care environment.

Skills : Professional Writing, Management, Computer knowledge.

Description :

    1. Managed a 24hour department Front Desk Administration Scheduling.
    2. Maintained department schedule including time off, holidays, part time and full time.
    3. Responsible for oversight of all resident services, and the departments, which provide them, in an upscale senior retirement community with 171.
    4. Supervised 3 full-time service coordinators and 6-7 part-time housekeeping aides.
    5. Established and maintained relationships with tenants, families/caregivers and external community agency.
    6. Coordinated services to tenants/staff such as assignment of housekeepers to interested tenants.
    7. Available to assist with issues/concerns.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA In Film Writing

Director Of Resident Services/Consultant Resume

Summary : Registered Nurse with 14 years' experience in a variety of nursing field, seeking employment in a new specialty to utilize education, work experience, leadership, and knowledge.

Skills : Sales Force, Accounts Payable, Accounts Receivable, Administrative Related Duties, Team Lead/Supervisor.

Description :

    1. Rent collection Inspections Interims Recertification's.
    2. Supervised 6 employees training and scheduling, Maintaining and updating all computer systems.
    3. Managed, trained, and developed concierge front desk staff on daily operations.
    4. Facilitated dry cleaning service for residents and assembled collateral packages for prospective residents.
    5. Assisted property manager to deliver on the implementation.
    6. Supervised maintenance and housekeeping for all room preparations.
    7. Recruited staff hiring, maintaining facility rosters for state regulations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Master Of Science

Sr. Director Of Resident Services Resume

Summary : To find a rewarding career opportunity within residential or commercial property management which will allow for the full utilization of all acquired operational, sales and marketing abilities.

Skills : Excel, Management, Leadership.

Description :

    1. Responsible for resident life cycle including resident services, retention and separation of residents.
    2. Supervised a team of 12, inclusive of one Senior Resident Services Specialists, one Enforcement Manager, four accounting specialists, etc.
    3. Responsible for the subsequent orientation, training, and scheduling of all office personnel.
    4. Oversaw collection of rent and all associated activities including, preparation of 5-day letters, reminder phone calls.
    5. Ensured the accurate refunded all deposits and interest accrued in addition to placing appropriate charges for final move out inspection.
    6. Coordinated and executed 20 successful community events, maintaining a budget of $10k.
    7. Created all marketing flyers and banners for community events, resident referrals, monthly renewal and welcome parties.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Marketing

Director Of Resident Services/Coordinator Resume

Summary : A rewarding position with an organization that is committed to improving the human condition and which welcomes and embraces innovative ideas and exemplary work ethics.

Skills : Team building, Supervision Staff Development & Training, Management.

Description :

    1. Responsible for the overall direction, coordination, and evaluation of the staff and programs.
    2. Administered Homeownership Program, which included purchasing and refurbishing quality affordable housing for first-time homebuyers.
    3. Established a comprehensive program for residents of Public Housing.
    4. Assessed effectiveness of programming and delivery of social service programs.
    5. Participated with a leadership role in various community partnership meetings.
    6. Negotiated several service contracts and agreements with various vendors, sub-grantees, and resident associations.
    7. Supervised the overall operational aspects and program components of multiple grants.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Master Of Science

Director Of Resident Services Resume

Headline : A professional with 13 years of skill building and experience within the Resident Care Industry. Experienced as a Director of Resident Services, Ambassador, Licensed Practical Nurse, Social Services and provider of daily nursing care.

Skills : Microsoft, Compliance Depot, Building Link, Excellent communication skill.

Description :

    1. Documented resident assessments and progress notes.
    2. Experienced with Unix software.
    3. Assessed and completed social services resident intake and discharge assessments.
    4. Processed payroll and developed employee.
    5. Coordinated pre-sale activities for depositors during construction phase of campus expansion.
    6. Developed campus transportation program.
    7. Hired and trained resident care staff, responsible as only nurse for overseeing care of 100 residents.
    8. Developed Med Tech training course approved by NC Board of Nursing.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Licensed Practical Nurse