A DirecTV Technician is responsible for installing, repairing, and maintaining satellite products. Typical roles and responsibilities carried out on a day-to-day basis are listed on the DirecTV Technician Resume as – handling customer complaints, handling electrical equipment, answering questions, maximizing company service; troubleshooting problems; conducting routine field testing and maintenance, ensuring all employees are fully trained, performing customer service and customer equipment and maintaining the administrative process including inventory procurement and management.
A successful resume for this role mentions qualifications such as the ability to work outdoors, physical stamina and endurance, the ability to work at great heights, problem-solving orientation, customer service, electronic technology expertise, and multitasking skills. While most of the skills are learned through work experience, some employers prefer to hire those having a relevant diploma or at least a high school qualification.
Headline : Actively applying for full time DirecTV Technician positions in the technical or mechanical fields. A career that enables me to work independently or under supervision. Engineering, assembly, constructing, and operating heavy machinery. Installing commercial and home security systems, appliances, satellite and cable television, internet, deep foundations, buses, forklifts, or trailers.
Skills : Coax Installation, Computer.
Description :
Installed, maintained, and trouble shoot all cable, connectors, dish, and receivers.
Preformed customer service for new and old customers.
Assembled and installed disk and disk assembly, laid cables from disk assembly into house through crawl spaces and attic.
Grounded cables for electrical.
Operated power tools to drill though wood, stone and drywall.
Utilised standard hand tolls for assembly and peaking disk for signal.
Utilised shovel and post hole digger for pole mount for 5 foot pole.
Experience
5-7 Years
Level
Executive
Education
Bachelor's
DirecTV Technician Resume
Headline : Seasoned DirecTV Technician professor and developer of systems with micro-controllers with more than 20 years of experience in universities. Good Spanish and English speaking skills. To obtain a position that allows me to use my vast wealth of training and experience.
Responded to service calls in homes and businesses.
Set up and installation of new DirecTV service including installation of satellite dishes on rooftops using ladders and tools to appropriately mount the satellite dishes.
Programmed dishes and indoor equipment and turned the systems on.
Tested newly installed systems and activated them while on site to ensure the installation was successful.
Answered questions about the service.
Showed new customers how to use their equipment and how to program it.
Performed troubleshooting for customers having difficulty with existing DirecTV systems.
Experience
5-7 Years
Level
Executive
Education
MA
DirecTV Technician Resume
Headline : Excellent interpersonal skill, professional attitude, and firm personality to manage projects independently or as a team leader. Strong leadership, problem solving skills, and great decision making.
Skills : Leadership,Troubleshooting, Time Management, Attention To Detail, Dependability, Logistics, Management, Versatility, Proficient in Microsoft Excel and Powerpoint.
Description :
Responsible for providing excellent customer service throughout installing, troubleshooting, maintaining, and upgrading satellite television systems.
Installed, upgraded and repaired satellite products according to quality standards.
Tested satellite dishes and indoor equipment using meters and tools.
Replaced dishes and equipment that failed.
Greeted customers with a smile performed the installations as they wanted it done.
Utilised eight foot and twenty-eight foot ladder for roof installations.
Utilised handheld computer to gain peak signal from dish.
Experience
5-7 Years
Level
Executive
Education
BA In Criminal Justice
DirecTV Technician Resume
Headline : DirecTV Technician with 7 years of experience in Applying appropriate quality control efforts to all phases of the project, Overseeing change management in project scope, design, and other project specific areas, Communicating project progress to all stakeholders and give executive briefings where appropriate.
Maintained a safe work environment by following policies and applied decision making.
Configuration Processing Method applied when finishing work orders to keep track of equipment used with a customer confirmation note.
Conserved and improved our service with customers through listening to their descriptions of problems; answering questions, and/or upgrading components.
Ensured adequate supply levels by inventorying stock, placing and verifying orders.
Lifted up to 125 pounds and climbed ladders, worked in tight spaces, including attics and crawl spaces.
Worked outside in extreme weather conditions, including precipitation and temperature variations.
Laid off due to lack of work.
Experience
5-7 Years
Level
Executive
Education
Diploma In General Studies
DirecTV Technician Resume
Objective : Experienced DirecTV Technician Professional with 10+ years of Customer facing sales experience. Career Minded, Sales Focus and Goal Oriented with an Outgoing Personality. Experience leading small to medium sized groups with productive results. Proficient in Microsoft Office. Excels in Customer Service and Customer Feedback.
Experienced in landscaping, driving a cement truck and snow plow.
Worked delivering mail, installing internet satellites and direct tv satellite dishes.
Mechanically inclined and good at most kinds of repairs that might need to be done.
Monitored, tracked, and analyzed performance of vendor across assigned territory. May conduct, review, or participate in inspections at multiple vendor and customer locations for compliance with quality standards, operational performance, and contract terms.
Used influence, sharing of best practice, industry knowledge, expertise and knowledge of DIRECTV products and services to achieve customer experience targets, operational performance, and overall quality of service commitments.
Advocated for the customer in all matters; may investigate and provide support for resolution of escalated issues.
Experience
2-5 Years
Level
Executive
Education
Diploma
DirecTV Technician Resume
Objective : DirecTV Technician with 5 years of experience in supporting multiple cross-functional technical teams to deliver operational efficiency in a fast-paced and complex operating environment, provide opportunities for continued technical growth and ongoing personal development to your team.
Skills : Coax Installation, Computer.
Description :
Interacted with customers in a professional manner.
Helped the customer understand the benefits for signing up with Directv.
Installed satellite dishes.
Installed coax cable.
Installed and set up satellite receivers.
Followed safety protocols and procedures to detonate charges in a safe manner to clean ash slag fromboilers at electrical power plants.
Certified by Alcohol, Tobacco, and Firearms for handling explosives.
Experience
2-5 Years
Level
Executive
Education
GED
DirecTV Technician Resume
Objective : DirecTV Technician with 4 years of experience in Providing a single point of contact for project, Working in close collaboration with the Transition Manager and with AT&T Client Executives, Requisitioning of appropriate resources to meet commitments and expectations.
Skills : Forklift Order Picker Reach-truck Sit Down Electric Pallet Jack.
Description :
Participated in van driving safety and ladder training.
Programmed remotes and receivers through automatic voice response.
Used LNBF switches also routed RG56 standard cable and also performed trouble shooting.
Performed roof mounts, wall mounts, poll mounts, and soffit mounts.
Installed various cable television systems and technical equipment.
Performed service on DirecTV systems and equipment.
Maintained company vehicle with accountable equipment for duration of position.
Experience
2-5 Years
Level
Executive
Education
GED
DirecTV Technician Resume
Summary : Strong planner and problem solver who readily adapts to change, works well independently, or in groups. Always exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Installed, Serviced, and Upgraded DIRECTV Satellite Systems for commercial and residential customers.
Performed site surveys for safe and timely installations of individual jobs.
Installed and Grounding of Satellite Dishes, Splitters, RG6 Cable and Other Electrical Equipment while maintaining a high level of customer satisfaction and professionalism.
Coordinated schedule with customer, review their order and begin the installation.
Installed I gave a tour of the Digital Life system to make the best of their new or upgraded system.
Determined the best positioning for the system for the best signal strength and formulate a wiring plan.
Ensured the direction and operational efficiency of each location is in alignment with DIRECTV policies and practices.
Experience
7-10 Years
Level
Management
Education
GED
DirecTV Technician Resume
Objective : Seeking a challenging opportunity in the Medical Billing/Collection Field which will fully utilize my office experience, technical training, strong work ethic and dedication. To secure a medical professional position in a reputable Managed Healthcare company where I can continue to develop and enhance my hands-on skills and knowledge in the medical field and where advancement is based on efficiency and contributions to company growth.
Prepared for installations by reviewing installation orders, gathering equipment, supplies and tools and coordinating schedules with customers.
Planned installations by evaluating location, locating access and laying-out equipment and wiring plan.
Established satellite TV systems by installing equipment, running and pulling cable, programming and calibrating equipment while adhering to codes, regulations and standards Verifying satellite TV systems for correct functionality and optimal performance by testing equipment and connections and identifying and correcting any issues.
Solved problems and looking for future problems.
Supported the vendor on DIRECTV products and services and the introduction of new projects and initiatives affecting the field.
Led vendor network emergency response planning and coordinates activities in the event of disaster.
Facilitated vendor access manaegement, connectivity, on-boarding, off-boarding, service escalations, business continuity, disaster recovery, transition management analysis and support, executive coordination and communications, data management and analysis, reporting and metrics, etc.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
DirecTV Technician Resume
Headline : Over 6 years' experience planning and maintaining administrative functions to meet time-critical deadlines. Combines dynamic organizational and communication skills with the ability to independently multitask, plan and direct demanding administrative operations and complex schedules. Trusted advisor, liaison and assistant.
Provided cross functional support as needed when representing the field and vendor perspectives and interests on project teams, new initiatives, and support for other departments.
Used technical and operational expertise to provide cross functional support for internal business partners and to ensure vendor needs are communicated.
Acted with integrity, trust, and professionalism in all customer, vendor and co-worker interactions.
Knowledged of technical providers (such as technology companies, service providers, contractor suppliers, outsourcing, etc.).
Supported hardware and software installation and maintenance in compliance with established guidelines.
Physically installed and de- installed server and networking equipment, cabling, optics and configurations.
Troubleshoot equipment and systems to identify and rectify routine errors and malfunctions.
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