Dispensary Manager Resume Samples

A Dispensary Manager is responsible for managing the day-to-day operations of a dispensary. The job duties include supervising staff, scheduling shifts, ordering inventory, and ensuring compliance with regulations. Handling customer service issues and ensuring the safety of both staff and customers is also a part of the job description. A well-drafted Dispensary Manager Resume mentions the following core roles and responsibilities – hiring and training staff, supervising employee performance, handling customer complaints, tracking inventory, ensuring compliance with regulations, and maintaining a safe and secure environment.

Apart from having knowledge about the products being sold, as well as current laws and regulations, the following skills are also needed – excellent people management, multi-task, working in a fast-paced environment, and strong customer service skills. A Dispensary Manager should have a bachelor’s degree in business, management, or a related field. Candidates should also have previous experience in a dispensary experience in a dispensary or retail setting. Certification may be required in some states.

Looking for drafting your winning cover letter? See our sample Dispensary Manager Cover Letter.
Dispensary Manager Resume example

Junior Dispensary Manager Resume

Summary : Results oriented Junior Dispensary Manager professional with experience in operations management, leadership, vendor relations and creative problem solving. Accustomed to handling sensitive and confidential information. Proficiency in developing and maintaining professional relationships. 

Skills : Management experience, Excellent administrative, Leadership, Management, Customer Service.

Junior Dispensary Manager Resume Sample
Build Free Resume

Description :

  1. Developed a professional partnership with each dispensing site to ensure a high return on investment for their subscription, meet their programmatic goals and receive best-in-class customer service through regular communication.
  2. Issued and proactively managed any that might occur.
  3. Recruited new dispensing sites through referral generating from active dispensing and participating in sales led prospective site calls.
  4. Conducted visits with sites to build relationships, consulting on charitable medication programming and ensure agreement compliance.
  5. Supported other departments by providing data and reports about the active network of dispensing sites.
  6. Demonstrated ability to develop projects and work collaboratively.
  7. Collaborated with the Director of Retail and Interim GM to provide a pulse on marketplace dynamics and current trends to help inform and shape product strategies to help accelerate NYCANNAs growth potential.
                        Years of Experience
                        Experience
                        7-10 Years
                        Experience Level
                        Level
                        Executive
                        Education
                        Education
                        High School Diploma


                        Senior Dispensary Manager Resume

                        Summary : As a Senior Dispensary Manager, monitored standards and reviewing procedures to ensure that the organization is always operating compliantly, safely and ethically at the Connecticut locations and any future operational assets. Determined adequate inventory levels of dental materials and clinic supplies for patient care, workshops, and licensing exams within the clinic.

                        Skills : Microsoft Office, Excell, Powerpoint, Quickbooks.

                        Senior Dispensary Manager Resume Example
                        Build Free Resume

                        Description :

                        1. Identified potential areas of compliance vulnerability and risk, recommends corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or address potential similar situations in the future.
                        2. Remained abreast of relevant industry-related federal, state and local regulations.
                        3. Reviewed compliance-related contracts in partnership with Legal and ensures company compliance to contracts.
                        4. Worked in collaboration with a direct report, participates and assists in internal department audits to ensure compliance and minimize risks.
                        5. Worked with Operations management on ensuring that SOPs are up-to-date, binders are placed appropriately in the building and that training has occurred for employees.
                        6. Worked with Operations to identify risks, ensure compliance with OSHA regulations and ensure loss prevention methods comply with privacy and other applicable laws. 
                        7.  Understood the State of Massachusetts Cannabis regulations for Adult-Use Retail and Federal law regarding medicinal cannabis.
                                Years of Experience
                                Experience
                                10+ Years
                                Experience Level
                                Level
                                Senior
                                Education
                                Education
                                Degree In Marketing


                                Dispensary General Manager Resume

                                Summary : As a Dispensary General Manager, assisted the Dispensary Management team in all operational aspects of running the dispensary and ensuring each patient receives outstanding service by providing a positive and friendly environment. 

                                Skills : Organizational, Leadership, Customer Service.

                                Dispensary General Manager Resume Sample
                                Build Free Resume

                                Description :

                                1. Trained and managed a team of 10-20 Brand Ambassadors.
                                2. Managed and built relationships with key accounts.
                                3. Scheduled events at dispensaries for team of Brand Ambassadors.
                                4. Educated consumers on XYZ brands, product offerings, and benefits.
                                5. Advocated for XYZ brands in the outlined territory.
                                6. Managed event assets, marketing materials, and consumer giveaways.
                                7. Collected and organized event data from Brand Ambassadors.
                                Years of Experience
                                Experience
                                10+ Years
                                Experience Level
                                Level
                                Senior
                                Education
                                Education
                                High School Diploma

                                Dispensary Manager Resume

                                Headline : As a Dispensary Manager, led, built, and implemented all company-wide distribution strategies and executed effectively, efficiently, and compliantly - from the cultivation and processing facility to our retail locations and wholesale customers to help achieve our monthly, quarterly, and annual financial performance goals.

                                Skills : Customer Service, Sales, Management/Leadership, Being Amazing, Organizational.

                                Dispensary Manager Resume Format
                                Build Free Resume

                                Description :

                                1. Responsible for all inventory of frames and lenses, and working within a budget to meet the needs of my customers.
                                2. Measured, ordered, adjusted and verified accuracy of prescriptions.
                                3. Maintained dispensary displays and eyewear selections.
                                4. Ability to determine legality of age of consumer by efficiently checking valid forms of identification.
                                5. Ensured strong and consistent communication with key program stakeholders.
                                6. Provided insights on competitor marketing activities.
                                7. Directed cannabis industry experience is plus.
                                                          Years of Experience
                                                          Experience
                                                          5-7 Years
                                                          Experience Level
                                                          Level
                                                          Executive
                                                          Education
                                                          Education
                                                          Degree In Marketing

                                                          Dispensary Manager Resume

                                                          Headline : Highly qualified Dispensary Manager assisted consumers in purchasing products on-site or on the online website. Provided information regarding adult-use products, as well as accessories sold on-site.

                                                          Skills : Customer Service, Sales, Management/Leadership, Being Amazing.

                                                          Dispensary Manager Resume Model
                                                          Build Free Resume

                                                          Description :

                                                          1. Assisted Patients and Customers with their personal needs, maintain solid product knowledge, and always provide the highest level of customer service.
                                                          2. Dispensary provided prescription drugs and medical equipment/supplies to the patients from the medical, psychiatric, dental, and optometry divisions.
                                                          3. Trained, scheduled, and evaluated the dispensary staff.
                                                          4. Ensured compliance with the policies and procedures of the clinic and HIPPA privacy laws.
                                                          5. Established protocol for the medication section of our electronic medical record software.
                                                          6. Addressed patient inquiries, and negotiated solutions.
                                                          7. Traveled outside your home market (occasionally).
                                                                        Years of Experience
                                                                        Experience
                                                                        5-7 Years
                                                                        Experience Level
                                                                        Level
                                                                        Executive
                                                                        Education
                                                                        Education
                                                                        Degree In Business

                                                                        Dispensary Manager Resume

                                                                        Headline : As a Dispensary Manager, led, directed, and coordinated a cultivation team through the daily processes related to the cultivation of marijuana on behalf of WCM. Acted as the eyes and ears for the Cultivation Manager and leads their team by showing support and executing tasks identified by management.

                                                                        Skills : Sales, Microsoft Office.

                                                                        Dispensary Manager Resume Sample
                                                                        Build Free Resume

                                                                        Description :

                                                                        1. Managed employees and was a role model to others by being organized, on time, and paying close attention to detail.
                                                                        2. Counted & compounded prescriptions under physician supervision.
                                                                        3. Sold herbal supplements, spa packages, and otc items, and adjusted sales goals to meet business goals.
                                                                        4. Managed pharmacy & nurse area inventories, ordering and returns, counseling employees, made and adjusted schedules, and completed yearly reviews.
                                                                        5. Set the company up with a group purchasing organization which saved the business tens of thousands of dollars over the past two years.
                                                                        6. Helped the physician and my team build a foundation of loyal customers by providing superior service and keeping patients informed of products and services that make us more competitive over other competitors.
                                                                        7. Used management customer service sales critical thinking prioritization.
                                                                                    Years of Experience
                                                                                    Experience
                                                                                    5-7 Years
                                                                                    Experience Level
                                                                                    Level
                                                                                    Executive
                                                                                    Education
                                                                                    Education
                                                                                    Degree In Marketing

                                                                                    Dispensary Manager Resume

                                                                                    Headline : As a Dispensary Manager, responsible for supporting the Store Manager with daily operations of the retail space of the dispensary. Performed the same duties as that the Leads, but are the acting Store Manager when the Store Manager is unavailable.

                                                                                    Skills : Events Management, Marketing.

                                                                                    Dispensary Manager Resume Model
                                                                                    Build Free Resume

                                                                                    Description :

                                                                                    1. Collaborated with the creative teams and develop content on websites, including photography, copy, illustrations, graphics, icons, multimedia, and business hours-always ensuring accuracy.
                                                                                    2. Performed back-end Quality Control checks on weekly promotion mechanics, website copy, and creative to ensure the final product is error-free on all devices.
                                                                                    3. Tracked and regularly reported on digital marketing campaigns and website performance.
                                                                                    4. Assisted with local content creation initiatives and facilitates communication between key stakeholders.
                                                                                    5. Leveraged data-driven insights and suggest areas of improvement.
                                                                                    6. Stayed current with e-commerce website trends and best practices.
                                                                                    7. Managed multiple projects across several markets with tight deadlines.
                                                                                                  Years of Experience
                                                                                                  Experience
                                                                                                  5-7 Years
                                                                                                  Experience Level
                                                                                                  Level
                                                                                                  Executive
                                                                                                  Education
                                                                                                  Education
                                                                                                  Degree in healthcare

                                                                                                  Dispensary Manager Resume

                                                                                                  Headline : As a Dispensary Manager, managed the day-to-day operations of a Fluent dispensary in accordance with the Office of Medical Marijuana in the state of Florida and standards set by Fluent. Further, General Manager is responsible for measuring sales and sales improvement of the team and individual Curators.

                                                                                                  Skills : Employee Training Conflict Resolution Personnel Management Project Management.

                                                                                                  Dispensary Manager Resume Template
                                                                                                  Build Free Resume

                                                                                                  Description :

                                                                                                  1. Updated and troubleshoot content across a wide variety of B2C e-commerce platforms, Content Management Systems (CMS), and websites.
                                                                                                  2. Synthesized complex, time-sensitive briefs and transform them into concise, approachable, and consumer-friendly content.
                                                                                                  3. Built and maintained campaign landing pages and automated workflows.
                                                                                                  4. Empathized with our retail consumers' needs/concerns and deliver clear, easily understandable content to inform, surprise, and delight them.
                                                                                                  5. Demonstrated an understanding of responsive web design and common file formats, and develop and execute A/B tests.
                                                                                                  6. Complied with all legal and/or company regulations for working in the cannabis industry.
                                                                                                  7. Managed e-commerce networks in direct-to-consumer industries.
                                                                                                            Years of Experience
                                                                                                            Experience
                                                                                                            5-7 Years
                                                                                                            Experience Level
                                                                                                            Level
                                                                                                            Executive
                                                                                                            Education
                                                                                                            Education
                                                                                                            High School Diploma

                                                                                                            Dispensary Manager Resume

                                                                                                            Headline : As a Dispensary Manager provided an outstanding customer experience while maximizing revenue goals, supporting the management development of the dispensary staff, and ensuring compliance with all inventory, security, and system protocols.

                                                                                                            Skills : Knowledge of cannabis products, and laws.

                                                                                                            Dispensary Manager Resume Sample
                                                                                                            Build Free Resume

                                                                                                            Description :

                                                                                                            1. Maximized retail productivity, sales, and profit, while ensuring that standards of service excellence are continuously met and improved upon.
                                                                                                            2. Ensured a world-class experience exists for our patients. 
                                                                                                            3. Understood and remained current on market demand for product offerings, and ensures dispensary teams are trained to meet patient needs.
                                                                                                            4. Store staff by recruiting, selecting, and conducting new hire orientation.
                                                                                                            5. Coached, trained, developed, and managed dispensary employees throughout the year and during performance appraisal periods.
                                                                                                            6. Directed involvement in community outreach events, both internal and external.
                                                                                                            7. Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks participating in professional societies.
                                                                                                                            Years of Experience
                                                                                                                            Experience
                                                                                                                            5-7 Years
                                                                                                                            Experience Level
                                                                                                                            Level
                                                                                                                            Executive
                                                                                                                            Education
                                                                                                                            Education
                                                                                                                            Degree In Marketing

                                                                                                                            Dispensary Manager Resume

                                                                                                                            Objective : As a Dispensary Manager, assisted with the day-to-day operations of the dispensary (retail store) and provides support for the management team. Maintained best-in-class customer service while ensuring compliance with all applicable regulations and company standards.

                                                                                                                            Skills : Regulations, Leadership, Management, Customer service.

                                                                                                                            Dispensary Manager Resume Sample
                                                                                                                            Build Free Resume

                                                                                                                            Description :

                                                                                                                            1. Completed store operational requirements by scheduling and assigning employees; following up on work results.
                                                                                                                            2. Maintained operations by initiating, coordinating, and enforcing program policies and procedures.
                                                                                                                            3. Maintained the professional reputation of the store by complying with all legal requirements.
                                                                                                                            4. Maintained and oversaw cash accounting procedures and record keeping.
                                                                                                                            5. Drove brand initiatives and sales promotions. Identifies trends and opportunities to define changes in processes and procedures that drive operations and sales. Proactively collects customer feedback, and uses feedback to implement new product offerings.
                                                                                                                            6. Maintained inventory reporting on a daily, weekly, and monthly basis.
                                                                                                                            7. Assisted the Assistant Dispensary Manager with cash management on a daily and weekly basis.
                                                                                                                                      Years of Experience
                                                                                                                                      Experience
                                                                                                                                      2-5 Years
                                                                                                                                      Experience Level
                                                                                                                                      Level
                                                                                                                                      Executive
                                                                                                                                      Education
                                                                                                                                      Education
                                                                                                                                      High School Diploma