A Group Coordinator is a professional who is responsible for planning and executing events for the assigned group of people. While the nature of the job may vary based on the size and scope of the work, the following duties are common and listed on the Group Coordinator Resume as follows – inviting guests, managing event staff, setting an even budget and adhering to it, hiring vendors and greeting visitors; booking conference halls and making hotel reservations, and performing all other duties as associated to the role.
Job applicants are expected to possess the following skills and qualities – proficiency in managing the group effectively, remarkable task and risk management abilities; skillful in drafting schedules and work plans; the ability to set up friendly and articulate communication with all; multiple task handling skills; and strong computer skills. A bachelor’s degree in event management is commonplace among applicants.
Objective : Dynamic professional with two years of experience as a Group Coordinator, adept at streamlining operations and enhancing group experiences. Proven ability to manage schedules, coordinate events, and build productive relationships with clients and team members. Passionate about creating memorable events and ensuring exceptional service, aiming to contribute effectively to organizational goals.
Skills : Administrative Support, Event Planning, Team Leadership, Communication Skills
Description :
Trains and mentors new Group Coordinator hires, ensuring they understand operational protocols.
Monitors group pick-up schedules and cut-off dates to optimize service delivery.
Manages all financial aspects of group bookings, generating detailed reports on group activity.
Develops and implements effective selling strategies for group reservations.
Creates comprehensive training manuals for associates, enhancing service quality.
Maintains a positive, professional demeanor while interacting with clients and team members.
Ensures guest special requests are handled efficiently and effectively.
Experience
0-2 Years
Level
Entry Level
Education
B.A. in HM
Assistant Group Coordinator Resume
Objective : Enthusiastic Assistant Group Coordinator with 5 years of experience in optimizing team dynamics and enhancing client relations. Skilled in coordinating events, managing logistics, and fostering collaboration among stakeholders. Committed to delivering exceptional service and driving operational excellence to achieve organizational objectives.
Facilitates communication between analytical groups and clients regarding sample submissions.
Supervises staff to ensure compliance with safety and operational protocols.
Evaluates and organizes bioanalytical sample submissions for optimal processing.
Collaborates with pharmaceutical laboratory personnel to streamline operations.
Manages data entry and maintains accurate records for sample tracking.
Coordinates the return of biological samples to clients effectively.
Assists in laboratory operations, ensuring smooth workflow and adherence to protocols.
Experience
2-5 Years
Level
Executive
Education
B.A. Comm.
Group Coordinator Resume
Headline : Seasoned Group Coordinator with 7 years of experience in orchestrating successful events and managing group logistics. Demonstrated expertise in enhancing client satisfaction through effective communication and meticulous planning. Committed to optimizing processes and fostering collaborative relationships to achieve organizational success.
Skills : Advanced Microsoft Office Suite, Exceptional Customer Service Skills, Database Management, Public Speaking, Team Building, Feedback Management
Description :
Operated the Epitome Property Management System (PMS) for group reservations, ensuring accuracy and efficiency.
Verified guest information and processed payments securely, maintaining high standards of service.
Managed cash register operations, balancing financial transactions accurately at the end of each shift.
Generated and submitted daily financial reports, ensuring transparency and accountability.
Coordinated with maintenance teams to uphold safety regulations for guest accommodations.
Assisted guests with inquiries and issues, providing exceptional customer service.
Conducted night audits to ensure all financial and operational processes were completed effectively.
Experience
5-7 Years
Level
Senior
Education
B.A. in H.M.
Senior Group Coordinator Resume
Headline : Accomplished Senior Group Coordinator with 7 years of experience in event management and logistics coordination. Expertise in optimizing group operations, enhancing client satisfaction, and fostering strong partnerships. Proven track record of delivering exceptional service and driving successful outcomes for diverse teams and events.
Managed logistics for corporate events, ensuring seamless execution and high client satisfaction.
Facilitated communication between departments to optimize event planning and execution.
Reviewed contracts and billing profiles for accuracy and compliance.
Created online booking systems for group reservations, enhancing user experience.
Monitored group revenue reports, managing room block allocations effectively.
Responded promptly to client inquiries, addressing special requests to ensure satisfaction.
Coordinated with various stakeholders to ensure alignment on event objectives and deliverables.
Experience
5-7 Years
Level
Senior
Education
BA Comm
Group Coordinator Resume
Objective : Resourceful Group Coordinator with five years of experience in facilitating seamless group operations and enhancing client interactions. Demonstrated success in event planning, logistical coordination, and relationship management. Eager to leverage expertise in optimizing processes and delivering outstanding service to contribute to organizational success.
Skills : Client Relations, Performance Tracking, Crisis Management, Logistics Coordination, Research Skills, Attention To Detail
Description :
Acted as the primary liaison between clients and hotels, ensuring clear communication and service delivery.
Maintained accurate group inventory to meet contractual obligations and client expectations.
Managed contractual room concessions and negotiated favorable terms for clients.
Conducted periodic audits of hotel services to ensure compliance and accuracy in group pick-up.
Communicated weekly pick-up reports to clients and stakeholders to keep them informed.
Provided assistance to the call center in addressing guest concerns and complaints effectively.
Processed reservations accurately through various channels, including phone and fax.
Experience
2-5 Years
Level
Management
Education
B.A. Comm.
Associate Group Coordinator Resume
Headline : Accomplished Associate Group Coordinator with 7 years of experience in managing group logistics and enhancing client engagement. Proven expertise in event planning, operational efficiency, and fostering strong relationships with stakeholders. Dedicated to delivering outstanding service and optimizing processes for successful outcomes, contributing to the overall objectives of the organization.
Supported team members by providing training and assistance during peak times.
Organized and led briefings for large groups, ensuring clear communication of event details.
Experience
5-7 Years
Level
Executive
Education
B.A. Comm.
Group Coordinator Resume
Objective : Passionate Group Coordinator with two years of experience in optimizing group logistics and enhancing client satisfaction. Proficient in managing event schedules, coordinating resources, and fostering strong team dynamics. Dedicated to delivering high-quality support and creating positive group experiences that align with organizational objectives.
Skills : Quality Assurance, Project Management Tools, Client Engagement Strategies, Effective Communication Skills, Process Improvement, Negotiation Skills
Description :
Facilitated communication between team members to enhance collaboration and productivity.
Coordinated schedules and logistics for group meetings and events to ensure smooth operations.
Implements inventory controls for each group.
Collaborates with the sales department to address inquiries related to group bookings.
Monitors and adjusts group blocks in the system as needed.
Handles phone inquiries, emails, and voicemails promptly.
Assists guests with reservations, showcasing extensive knowledge of property offerings.
Experience
0-2 Years
Level
Entry Level
Education
B.A. in Comm.
Lead Group Coordinator Resume
Summary : Accomplished Lead Group Coordinator with a decade of experience in optimizing event logistics and enhancing group dynamics. Expert in managing vendor relationships, streamlining registration processes, and ensuring exceptional client experiences. Driven to implement innovative solutions that elevate service quality and support organizational success.
Coordinated ancillary services, including staffing and vendor management, to support event execution.
Worked with logistics teams to finalize registration setups, including configuration and signage requirements.
Managed registration supply orders, ensuring timely availability of materials for all meetings.
Prepared and organized registration supply shipments, facilitating smooth event operations.
Assigned staff roles and coordinated master account reservations, ensuring accurate billing and confirmations.
Experience
7-10 Years
Level
Management
Education
B.A.
Group Coordinator Resume
Summary : Dedicated Group Coordinator with 10 years of extensive experience in orchestrating large-scale events and managing logistics. Proven ability to enhance client satisfaction through strategic planning and effective communication. Eager to leverage my expertise in process optimization and relationship building to drive exceptional outcomes and ensure seamless group operations.
Oversaw room block management for two properties, totaling 550 rooms, ensuring optimal guest accommodation.
Established and nurtured strategic business partnerships, significantly increasing client retention.
Coordinated logistics for various group functions, accommodating both small and large events.
Engaged with clients to assess needs and deliver tailored solutions, enhancing overall satisfaction.
Facilitated reservations for group functions, providing exceptional customer service to the public.
Collaborated with resort departments to meet and exceed client expectations effectively.
Worked with the revenue management team to maintain accurate forecasting and optimize revenue per available room (RevPAR).
Experience
7-10 Years
Level
Management
Education
B.S. in H.M.
Group Coordinator Resume
Objective : Dynamic Group Coordinator with over 5 years of experience in organizing and managing group events and activities. Proven ability to coordinate logistics, communicate effectively with diverse teams, and ensure seamless execution of programs. Strong problem-solving skills and a detail-oriented approach to enhance participant engagement and satisfaction.
Skills : Event Promotion, Social Media Management, Goal Setting, Creative Thinking, Documentation Skills
Description :
Monitored group room blocks weekly to ensure timely release per contracted agreements.
Coordinated campground accommodations for prospective group users, ensuring quality service.
Managed time-sensitive reservations and communicated effectively with clients at all levels.
Prepared detailed reports, including pickup status and event resumes for internal and external stakeholders.
Ensured positive guest experiences by addressing requests promptly and efficiently.
Processed rooming lists for events ranging from 10 to 2,000 reservations accurately.
Provided meeting planners with comprehensive rooming lists, including confirmation numbers.
Experience
0-2 Years
Level
Entry Level
Education
B.A. Management
Group Rooms Coordinator Resume
Headline : Proficient Group Rooms Coordinator with 7 years of experience in managing group bookings and logistics in the hospitality industry. Skilled in enhancing client satisfaction through effective communication, meticulous planning, and operational efficiency. Dedicated to optimizing processes and fostering strong relationships to ensure seamless group experiences that align with organizational goals.
Skills : Reservation Management Software, Customer Service Excellence, Event Promotion Strategies, Event Planning, Team Leadership
Description :
Managed group room bookings, ensuring accurate reservation input and charge routing for optimal client satisfaction.
Served as the primary liaison for group contacts, maintaining clear communication regarding bookings and requirements.
Maintained and updated Group History Tracking forms for effective reference and future planning.
Conducted thorough audits of convention resumes, ensuring all details were accurate before group arrivals.
Participated in pre-convention meetings to align team efforts and expectations.
Identified and addressed inventory issues proactively, minimizing disruptions.
Fostered a collaborative work environment through open communication and teamwork.
Experience
5-7 Years
Level
Executive
Education
B.S. Hospitality
Group Rooms Coordinator Resume
Objective : Results-oriented Group Rooms Coordinator with 5 years of experience in managing group logistics and enhancing guest experiences. Adept at optimizing booking processes, ensuring accurate reservations, and fostering strong client relationships. Committed to delivering exceptional service and driving operational efficiency to support organizational success.
Skills : Attention to Detail, Analytical Problem Solving, Hospitality Software Proficiency, Financial Transaction Management, Advanced Microsoft Office Suite
Description :
Ensured accurate reservations for all participants, utilizing Excel for guest comparisons and reporting.
Configured group billing and verified final charges for accuracy.
Collaborated with accounting to adjust post-stay billing and audit group accounts as necessary.
Participated in pre-con and post-con meetings for high-profile groups, ensuring all requirements were met.
Created and maintained weekly reports for effective forecasting and scheduling.
Revamped existing processes to enhance departmental productivity and service delivery.
Regularly met with department managers to align on meeting details and logistics.
Experience
2-5 Years
Level
Executive
Education
B.S. in H.M.
Group Rooms Coordinator Resume
Headline : Accomplished Group Rooms Coordinator with 7 years of experience in optimizing group logistics and enhancing guest satisfaction. Proven expertise in managing reservations, coordinating event details, and building lasting relationships with clients. Committed to delivering exceptional service and streamlining operations to ensure seamless experiences for all group attendees.
Established and maintained billing patterns and payment methods for corporate accounts.
Coordinated group information with contacts, ensuring timely communication and accuracy.
Participated in management meetings to provide insights and feedback on group event performance.
Created custom online web links for group bookings to enhance user experience.
Prepared comprehensive Group Resumes and Daily Information Sheets for departmental coordination.
Collaborated with Senior Sales Manager for manual input of local negotiated reservations.
Maintained an organized filing system for group contracts and arrival dates, ensuring easy access to information.
Experience
5-7 Years
Level
Executive
Education
B.S. in H.M.
Group Reservations Coordinator Resume
Headline : Accomplished Group Reservations Coordinator with 7 years of experience in managing group bookings and enhancing client satisfaction. Expert in coordinating logistics, optimizing reservation processes, and fostering strong client relationships. Committed to delivering exceptional service and ensuring seamless group experiences that align with organizational objectives.
Skills : Reservation Management, Attention to Detail, Event Coordination Software, Team Leadership, Event Planning
Description :
Acted as the primary point of contact for meeting planners and convention service managers regarding reservations.
Managed all aspects of group reservations, including room block monitoring and client correspondence.
Processed incoming reservations while ensuring accuracy in billing and rooming lists.
Provided information about hotel services and the local area to enhance guest experiences.
Monitored group blocks for accuracy and processed changes promptly.
Answered all incoming reservation calls and emails with professionalism and efficiency.
Collaborated with various departments to ensure seamless execution of group events.
Experience
5-7 Years
Level
Executive
Education
B.S. in H.M.
Group Reservations Coordinator Resume
Objective : Versatile Group Reservations Coordinator with extensive experience in the hospitality industry. Expert in negotiating contracts and managing vendor relationships to ensure the best rates and services for group clients.
Skills : Microsoft Office Suite, Opera PMS, Group Reservation Management, Passkey Management
Description :
Established and maintained professional relationships with corporate clients and meeting planners to ensure smooth event execution.
Coordinated room blocks and reservations for events ranging from small meetings to large conventions with up to 8000 participants.
Participated in pre-planning meetings with the Revenue Management department to align on group inventory and manage cut-off dates effectively.
Created and updated group block notes to provide all departments with relevant data regarding group reservations.
Prepared comprehensive documentation for group arrivals, including billing information, VIP details, and correspondence.
Accurately recorded group rooms and revenue in the property management system to ensure financial integrity.
Collaborated with the Director of Revenue Management and Event Managers to facilitate successful group events.
Experience
2-5 Years
Level
Executive
Education
B.S. in H.M.
Group Reservations Coordinator Resume
Summary : With a decade of expertise in group reservations, I excel at optimizing booking processes and enhancing client satisfaction. My proven ability to manage complex logistics and foster relationships ensures seamless experiences for large groups. I am dedicated to delivering exceptional service, driving operational efficiency, and contributing to organizational success through strategic planning and execution.
Skills : Microsoft Office Suite, Time Management Skills, Multi-Tasking Abilities, Budget Management, Scheduling
Description :
Coordinated group bookings and managed contracts to ensure compliance with deadlines and service standards.
Generated detailed Room Block Addendums and Obligation Letters for client clarity and understanding.
Built and maintained strong relationships with clients and colleagues to facilitate smooth operations.
Participated in pre-conference meetings and site visits to ensure alignment on expectations.
Distributed essential documents to clients and relevant departments to enhance communication.
Oversaw large group travel requests, ensuring all details were accurately handled.
Monitored and adjusted room allocations based on group needs and client requests.
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