An Infrastructure Technician is an IT professional who takes responsibility for rendering technological assistance and support to both internal and external customers. While duties vary based on the needs of the customers, the following are the common and vital duties that are seen listed on the Infrastructure Technician Resume – monitoring network performance and troubleshooting problem areas, overseeing network traffic along with LAN and WAN installation; inspecting LAN and WAN infrastructure for problems; designing and installing high-functioning computer network connections including cabling; evaluating network functionalities, and addressing and solving system failures and to increase network uptime.
Technical requirements include experience and proficiency with IT security, data centers, and remote infrastructure; effective communication and data record systems, networking cabling experience, knowledge of various wireless systems and computer system architecture, and fluency with cloud services. This position required a degree in IT or a computer science field alongside strong knowledge of networking protocols and services.
Objective : Pursuing a full-time Infrastructure Technician position with a company that can utilize a motivated individual, possessing a passion for lean operations and an eagerness to acquire new skills.
Skills : Excellent Customer Service, Communication, Keyboard And Basic Software Knowledge, Knowledge On Printer And Fax Machine Usage Punching Down And Terminating Cat5 Data Cables.
Description :
Managed, added, and removed user accounts in Active Directory.
Managed, added, and removed users from distribution groups in the Active directory.
Managed, added, and removed users from security groups in Active Directory.
Installed and uninstalled programs and applications from desktops and laptops.
Troubleshoot and resolved issues with Microsoft Office Products.
Imaged new computers for deployment.
Tracked, managed, and resolved tickets in ticket software.
Experience
2-5 Years
Level
Junior
Education
Associate Of Applied Science In Computer Network Systems
Infrastructure Technician Resume
Objective : Looking to acquire a summer internship or CO-OP to further develop professional skills in the fields of Civil and Environmental Engineering.
Skills : Cable TV, Internet, and Telephone installation, Building Maintenance, Basic Autobody Repair, Forklift Operation, Management.
Description :
Worked independently as a regional Local IT (LIT) for nine Duke Energy district offices and one power generation station.
Responsible for the implementation, maintenance, tracking, and onsite support of end-users.
Included onsite and remote desk-side technical support, asset management, consultation, IT deployment coordination, and occasional telecommunication maintenance and recovery work.
Responded to problem requests as specified by the priority definitions within Service Level Agreements.
Kept assigned Enterprise Help Desk Remedy data updated.
Provided 1st level support for proprietary applications.
Interacted with the user community concerning upgrades to software and hardware.
Experience
2-5 Years
Level
Junior
Education
BA In Geography
Infrastructure Technician Resume
Summary : Seasoned IT technician with a wide range of skills in troubleshooting and supporting the $10 Billion Air Force Enterprise Network and $15 Million Defense Red Switch Network. Duties include Event Manager, CISCO Router/Switch configurations, IOS upgrades at a large scale, McAfee Sidewinder Clusters, Information Assurance, proxy & McAfee Firewall searches.
Skills : Javascript, HTML 5.
Description :
Performed maintenance and troubleshooting support for core services to 350k users while coordinating with upper echelon agencies to ensure 24/7/365 network up-time, timely reporting of all outages and incidents, documents/channels all communications to & from subordinate Detachment Network Operation Squadrons & over 56 bases.
Executedsoftware policies and new hardware standards.
Configured and standardized 109 + Bluecoat Proxy servers and 109+ Sidewinder Firewalls.
Designed logo, website, and advertisements for all presentable content.
Repaired and tested Ethernet ports throughout campus.
Activated wireless access ports throughout campus.
Assisted with building computer systems for new hires.
Experience
10+ Years
Level
Senior
Education
BS In Information Technology
Infrastructure Technician Resume
Objective : Infrastructure Technician with a wide range of skills in upgrading, supporting, and troubleshooting Enterprise level commercial and DoD networks. Duties include Event Manager, Customer Circuit Migrations on a large scale, CISCO Router/Switch configurations, IOS & IOS XR upgrades, McAfee Sidewinder Clusters, Information Assurance, Proxy & McAfee Firewall searches.
Performed maintenance and troubleshooting support for core services to 350k users while coordinating with upper echelon agencies to ensure 24/7/365 network up-time, timely reporting of all outages and incidents, and document/channel all communications to & from subordinate Detachment Network Operation Squadrons & over 56 bases.
Configured and upgraded 400+ Cisco Routers and Switches to ensure Air Force Enterprise Network integrity.
Orion Solar Winds Server administrator supporting environment for 1500+ infrastructure/Firewalls and Active Directory.
Implemented software policies and new hardware standards.
Created and implemented multiple Cisco Router/Switch IOS upgrade checklists used to provide training and guidance for new personnel.
Configured and implemented EIGRP, OSPF, and BGP at 63 locations.
Assisted with the inventory of new, retired, and revolving equipment needs.
Experience
2-5 Years
Level
Junior
Education
BS In Information Technology
Infrastructure Technician Resume
Headline : An entry-level Infrastructure Technician professional pursuing a career in the cybersecurity field to utilize my recent education and problem-solving skills. Currently desire an Information Security, Help Desk Technician, Network Support role, Network Technician or Technical Solutions Technician and will bring energy, intelligence, and motivation to the table.
Skills : C#, 3D Studio Max, Photoshop, Adobe Creative Suite, Javascript, Information Technology, Excel Spreadsheets.
Description :
Worked under contract for cabling-solutions.com Installation, test, troubleshoot, and termination of UTP, coaxial, and fiber optic cables.
Maintained and monitored the server room and other networking infrastructure.
Experienced setting up patch panels, 66 blocks, and 110 blocks for phone systems.
Installed Access points, antennas.
Installed and configured camera system Structured Cabling Solutions.
Terminated cat 6 cables and made jumpers for multi-mode fiber optic cables.
Used Fluke cat 6 and Fluke fiber optic testers to assess if passed or failed.
Experience
5-7 Years
Level
Executive
Education
BS In Information Technology
Infrastructure Technician Resume
Summary : Infrastructure Technician will be responsible for the day-to-day operations of the infrastructure team, including the setup, configuration and maintenance of the systems that provide services to our members. The Infrastructure Technician will also be responsible for developing and deploying new applications and systems on our infrastructure.
Skills : Excellent Customer Service, Communication, Keyboard And Basic Software Knowledge, Knowledge On Printer And Fax Machine Usage.
Description :
Responsible for daily Help Desk duties.
Project lead for Laptop and Desktop Replacements.
Trained Users on Kronos Workforce Time Keeper Application.
Setup New Users Windows and Exchange Accounts.
In Charged of Team Responsibilities and Help Desk Employees when Supervisor is Offsite.
Programmed and maintained Cisco, Meraki, and Hp networking equipment on campus.
Set up and maintenance of Windows 2008 and 2012 servers.
Experience
10+ Years
Level
Senior
Education
Degree Plan In Information Systems Security
Infrastructure Technician Resume
Summary : Highly skilled and adaptable information systems analysis with 5 years of military expertise. Qualifications include a wide variety of expertise and knowledge of installing, maintaining, troubleshooting, training, and teaching with various tactical and non-tactical information systems. As a result, the organization and operations of various information systems have increased the proficiency in excess.
Skills : Managing Skills, Technical Skills.
Description :
Utilized Fluke DTX-1200 and OTDR's -Generate horizontal link records and field documents -Heavy equipment certs and operation (Forklift, Scissor / Boom Lift) -Other certification: Panduit PCI Training Enterprise Structured Cable Deployment Certification.
Provided technical support and programming for GTE Wireless/Verizon Wireless Point of Sale system.
Responsible for code maintenance/modifications, writing reports, QA, and trouble resolution.
On-call support for Info cell Point of Sale system/application.
Systems admin duties included on-call rotation for system-related issues on the CMIS Billing systems.
Managed a PBX phone system with Mitel and Aastra phones.
Worked in a data center running fiber optic and cat 6 cables on trays under the floor to switches and servers.
Experience
10+ Years
Level
Senior
Education
Frontend Course In Web Development / Computer Science
Infrastructure Technician Resume
Headline : Highly qualified Infrastructure Technician with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Provided remote computer hardware/software repairs and maintenance support for Yellow Book's employees located throughout 8 states, and managed IT functions for 5 locations in 3 states.
Supervised a micro anti-virus program, managed inventory for more than 50-site locations, and maintained/supported Server 2003 and Exchange 2003.
Managed the Trend antivirus server protecting 25+ sites.
Maintained the telephony and cabling infrastructure.
Managed security build project for a $MM facility.
Provide technical support for on-campus computer system roll-out.
Installed switches for campus internet.
Experience
5-7 Years
Level
Executive
Education
BA In Business Administration
Infrastructure Technician Resume
Objective : Experienced professional with a strong background of technical knowledge, project management, and team leadership seeking a career position utilizing a broad base of skills.
Skills : Code Adherence: ANSI/TIA/EIA-568-B.1, BICSI 568, NECA, TPI, NEMA, NEC/NFPA, Best Practice And/or Applicable Standards, Auto CAD, MiTek 5.2, 20/20 Suite, EFrame And Aegis 7.02., MS Word, Excel, PowerPoint, Outlook And CRM, Adobe.
Description :
Responsible for INOSC LAN and WAN spanning 80+ military installations.
Managed boundary switches and routers running BGP, OSPF, and EIGRP maintaining compliance, providing O&M, and implementing configuration changes.
Administered and monitored VPN, providing support and troubleshooting.
Provided database support to the Requirements Analysis Team for National Telecommunications Architecture.
Created orders ensuring the accuracy of circuit type, location, pricing, due dates, project funding, and contacts; Created queries and customer reports.
Researched vendor sites for costs analyses and service area availabilities.
Managed all aspects of technology in the studio.
Experience
2-5 Years
Level
Junior
Education
Associates In Occupation Studies
Infrastructure Technician Resume
Summary : Currently working as a computer tech in a large organization, with many different systems, and applications. Do everything from triaging new trouble tickets to ensure proper routing, and everything from password resets to software installs and hardware troubleshooting/repair.
Skills : Computer Tech: Triaging And Repairing PC Issues, Printer Issues, Experienced In Console Applications, Familiar With Apple Macintosh Computers.
Description :
Responsible for work orders regarding installation and termination of cables for communication circuits, tools, and security systems.
Worked in a construction environment and worked various hand tools, Identified suitable lane for telecommunication cabling.
Assembled and Mounted Cisco WAP units.
Infrastructure Tech Clean and repair sanitary and storm sewer lines.
Inspect and monitor construction sites to ensure adherence to safety standards.
Assisted Systems Administrator supporting computer networks and systems.
Deal with company network issues as well as various other duties.
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