Internet Technician Resume Samples

An Internet Technician implements maintenance, troubleshoots, and repairs computer and network systems. The most common work activities relating to this role are listed on the Internet Technician Resume as – installing and setting up internet connections, establishing various types of network and connecting them, undertaking the entire range of wire-based services including installation, removing, fixing, marking, splicing and detecting errors; undertaking cabling tasks such as laying, identifying, faults, and maintenance; taking responsibility for overseeing the performance of equipment and figuring out any issues; teaching on how to operate the equipment correctly; and handling operational and technical issues.

The most sought-after skills for the post include the following – familiarity with networking, good knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies; and hands-on experience with common software and hardware. Though a high school diploma is sufficient for this role, organizations prefer those job seekers having a degree in telecommunications engineering technology.

 

Internet Technician Resume example

Internet Technician Resume

Objective : Experienced and knowledgeable web developer seeking to contribute training and acquired skills within a programming role. Works well independently, or in a group, setting providing all facets of website software such as design, development, troubleshooting, installation, and maintenance. 

Skills : CAD Design, Creo, AutoCAD, Allen Bradley RSLogix 500/5000, ANSYS, SolidWorks/SolidEdge, Microsoft Office Products, Machining, Electronic Design/Fabrication.

Description :

    1. Cleaned and Efficient Internet Installation on residential and commercial properties.
    2. Programmed and aiming dishes at company Cell towers.
    3. Ran Cat 5 cables through homes and businesses.
    4. Conducted Site Surveys and antenna alignment to obtain the Strongest Signal connection.
    5. Installed Security cameras at homes and businesses.
    6. Established a home network, as well as Programming dishes to work with companies network.
    7. Made the ends for the Cat 5 cables.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associate of Arts


Internet Technician Resume

Objective : Seeking a career opportunity with a company that will enable utilizing skills and experience to our mutual benefit. Proficient in evaluating individuals and developing effective solutions for challenging behaviors.

Skills : Type 50 WPM, Customer Sevice, Call Center, Internet Research, Communications, Microsoft Office.

Description :

    1. Made internet connections while using vdsl, CAT 5/6, wireless and coaxial systems.
    2. Connected wires and cables to terminals, removed and replaced hardware when needed.
    3. Resolved on-site internet connecting problems.
    4. Troubleshoot WAN/LAN circuits at clients' locations.
    5. Recorded production data, and maintained production logs.
    6. Improved performance of internet-related devices.
    7. Installed, maintained, and repaired high-speed internet, networking, and vdsl for residential and business clients.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates in Computer Networking


Internet Technician Resume

Objective : Associate's Degree in Internet Technician with Specialization in PC Maintenance CompTia A+ Certification Solid background in PC maintenance and troubleshooting, with a strong emphasis in hardware and software installation; 14 years of experience in desktop support. Experienced in configuring telecommunications software and hardware including Lucent Definity, Nortel Systems, and Octel Systems.

Skills : Cisco Router & Switch Configuration, Windows Server OS, Computer Networking, PC Building & Repair, Windows OS, Linux CentOS, Site Surveying, Cable Termination, Hardware Installation, Help Desk, Troubleshooting, Ticket Tracking & Escalation, Monitoring Systems, Technical Support.

Description :

    1. Provided phone and online support services to internet users for 11 Internet service providers.
    2. Performed troubleshooting and resolved everyday customer requests relating to desktop/laptop internet hardware, modem driver, and software problems.
    3. Configured/Installed internet browsers and email software.
    4. Answered Help Desk telephone and email requests.
    5. Logged customer requests into the web-based call log tracking system.
    6. Assisted in the establishment and maintenance of a high level of customer trust and confidence in Information Technology knowledge of and concern for customer's needs.
    7. Assisted customers over the phone and in-person with setting up dial-up connections, DSL connections, and email account settings.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Computer Science

Internet Technician Resume

Objective : An accomplished telecommunications technician seeking a position of Communications Technician or similar. Cultivate and maintain positive and productive relationships with all contacts through solid interpersonal and communication skills.

Skills : Telecommunications, Google Earth, Microsoft Office.

Description :

    1. Responsible for troubleshooting network problems at the end-user level.
    2. Configured modems and routers for use in the home network on Farmers' DSL network.
    3. Troubleshoot modem (wired and wireless), router, e-mail, network security, wi-fi interference, and similar home user problems.
    4. Worked with the local community members and businesses to increase internet and networking understanding.
    5. Hand-chosen to interface with local businesses in order to establish new network management relationships.
    6. Excelled as a problem-solver and was looked to by the team for especially difficult dilemmas.
    7. Traveled to customer sites daily, utilizing a company vehicle to install new customer internet service and troubleshoot issues for existing customers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Computer Science

Internet Technician Resume

Headline : Recognize as a detailed-oriented, highly organized, and self-motivated team player, offering progressive experience in salesperson position. Capable of completing a variety of projects with accuracy, and efficiency in a fast-paced environment.

Skills : Typing: Average 70 WPM, Microsoft Office, Information Systems, Information Technology, VMWare, Windows.

Description :

    1. Assisted customers with internet technical support.
    2. Assisted customers with E-mail setup.
    3. Set up and configured DSL and Cable modems.
    4. Troubleshoot computers and internet-related problems.
    5. Configured dial-up modems.
    6. Operated System support and printer support.
    7. Performed site surveys to determine optimal service availability and installing equipment at homes and businesses for new customers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA in Network and Communication Management

Internet Technician Resume

Objective : An experienced Internet Technician with more than 2 years of experience in a fast-paced back-to-back calls environment. Have an honest history of achieving exceptional results in taking care of customers and providing them with technological explanations that the average person can relate to and understand.

Skills : Customer Service, Adobe Photoshop, Adobe Premiere.

Description :

    1. Solved customer's internet issues including, intermittent signals, informing of current outages, and hardware diagnostics.
    2. Know all products and current packages that were offered including; telephone, security, internet, and TV.
    3. Handled calls in an efficient time which was under 7 minutes, also being at work when you are told.
    4. Exceeded customer's expectations by providing excellent customer service.
    5. Educated residential Cox customers about the use of products and additional service opportunities.
    6. Maximized opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience.
    7. Installed/repaired internet connection on Verizon Wireless 4G LTE network.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HS Diploma

Internet Technician Resume

Objective : Highly persuasive and discreet sales professional with a 3+ years verifiable track record of communicating effectively to customers and providing them with accurate product information to ensure their satisfaction. Effective problem-solver who is able to grasp and cater to the customer's needs proactively.

Skills : Windows XP and VISTA, Microsoft Word, Excel, Access, Frontpage, Linux.

Description :

    1. Provided support for Internet customers, including setting up troubleshooting of Microsoft Outlook, Outlook Express, and Internet Explorer while diagnosing customer issues with Internet connections, browsing, email, and websites.
    2. Continuously supported multiple operating systems, internet browsers, email clients, and website publishing software.
    3. Concisely analyzed data to audit services and corrected discrepancies as needed.
    4. Drove sales of services to new and existing customers.
    5. Served as Subject Matter Expert in answering customer technical questions.
    6. Flawlessly maintained a vital email list utilized to send announcements across the entire nationwide customer base.
    7. Helped get customers online over the phone, Get customers signed up for higher speeds.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Organizational Leadership

Internet Technician Resume

Objective : A challenging and rewarding position in an Internet or computer-related field with the chance for advancement. Decorated achiever receiving numerous accolades for exceptional performance and consistently exceeding mission goals and objectives.

Skills : Computer, Call Center.

Description :

    1. Installed, maintained, fixed, and removed wireless internet equipment, routers, and switches.
    2. Installed Trango 900 MHz, Canopy 900 MHz, Breezecom, and Alvarion 2.4 equipment.
    3. Trained to use Telnet and GUI to access any access point or backhaul to troubleshoot customers and network.
    4. Troubleshoot customers to find the problem in person or over the phone.
    5. Led a crew for set up and installation of wireless internet in residential areas.
    6. Performed beta testing during their testing phasing for their first-ever wireless internet installation in The USA.
    7. Helped fix any and all flaws in their system to allow them to move forward in their goals of achieving high-quality Internet services to their customers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA in Network Management

Internet Technician Resume

Summary : Seeking an elementary/middle position as a curriculum and instruction-reading specialist, dedicated to age-appropriate instructions utilizing, multiple instructional strategies, technology, and thematic study focused on educating the whole child.

Skills : Typing 55 Wpm, Microsoft Word, Excel, PowerPoint, Faxing, Answering Phones, Filling.

Description :

    1. Resolved an average of six technical inquiries each day.
    2. Ran cables and connected receivers.
    3. Determined the best location for customer satellites.
    4. Feed cables through access holes, roof spaces, and cavity walls.
    5. Took inbound calls regarding software and internet issues.
    6. Worked with multiple operating systems, mail clients and configure modems and routers.
    7. Created group accounts and regular customer accounts in Unix servers.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
HS Diploma

Internet Technician Resume

Headline : Dedicated employee, returning to the workforce with timeless, essential, and diverse job skills, seeks long-term partnership with an employer, preferably in an office environment.

Skills : Tech Experience, Mechanic Knowledge, Customer Service.

Description :

    1. Monitored during the billing and shipping process to make sure mistakes are not made.
    2. Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
    3. Diagnosed, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    4. Planned, coordinated, and implemented network security measures to protect data, software, and hardware.
    5. Provided technical support over the phone for various internet connections and internet-based products.
    6. Dispatched to troubleshoot customers' internet.
    7. Assisted Customers with connecting to hotels' internet service.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Computer Science