An IT Field Engineer is responsible for conducting research, installing new technologies, doing quality control work, and monitoring activities at the assigned areas. Other crucial duties are listed on the IT Field Engineer Resume as – conducting extensive research to diagnose the problems that the client is facing; developing appropriate solutions, maintaining the equipment and infrastructure of the site, installing new, complex technology; addressing and solving a wide variety of problems, conducting ongoing routine checks on machinery, and completing research and staying current with the latest technology.
The job requires a wide variety of skills, some skills that play a pivotal role in determining success in this career include – the ability to apply scientific, engineering, and mathematical theories to address the arising problems, diagnostic skills, and a good understanding of the technical aspects of the machinery and technology. Eligible resumes highlight an IT or computer science-related degree.
Objective : Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within a company.
Skills : Field Engineer, MS Office.
Description :
Maintained current knowledge of company software applications for the purpose of providing technical support to users.
Managed daily support activities.
Managed incoming work demand by logging service and incident requests.
Coordinated the resolution of complex technical problems with the system vendor, third party vendor, supported department and shared resource groups.
Managed scheduling of software upgrades and patches.
Provided after-hours support as needed.
Partnered with Infrastructure/Operations to support projects, provide documentation and enhance existing processes.
Experience
2-5 Years
Level
Executive
Education
GED
IT Field Engineer Resume
Objective : Researching new internal tools and services that make us more efficient. No existing solution you can find Build the solution we need, and also Proactively soliciting our many teams to understand their productivity pain points.
Skills : Microsoft Office, Dell, HP, IBM, Lexmark.
Description :
Created policies, guidance and training material to ensure compliance with EKMS1's requirement of key loading device audits.
Performed support functions for day to day operations for multiple airlines and airport personnel.
Performed weekly system backups for EASE, CUSS, FIDS, and AODB/ESB Systems.
Performed System (EASE/FIDS/CUSS/ESB) Updates and Workstation Windows Updates monthly or as released (if directed).
Preventatived maintenance, cleaning displays, clients and other related hardware using ladders cleaning tools.
Daily restocked for all paper needed for operations.
Documented and signed that preventative maintenance tasks have been completed and accounted for.
Experience
2-5 Years
Level
Entry Level
Education
BS In Computer Science
IT Field Engineer Resume
Objective : Seeking an IT Field Engineer position offering stimulating challenges and professional growth using leadership skills in areas of special interest to me. Offering a strong work ethic and can-do mindset coupled with enthusiasm towards achieving tangible results towards goal congruency and improved external and internal customer satisfaction.
Supported the NAVY by providing support and services for on-site COMSEC team.
Included but were not limited to conducting inventories, ordering equipment, coordinating with appropriate facilities for repair of COMSEC related equipment, configuring STEs/VIPRs, SDS/SKL keymat devices and Taclanes, and documenting procedures for administration of COMSEC equipment and their use.
Spearheaded the NSA mandate to upgrade KG 175 D Taclanes to 3.5 v 3 software.
Upgraded, configured, tested over 140 Taclanes and installed them across the nation to meet and beat a 16 week NSA deadline.
Save the government over 500 man hours and 20 million dollars in resources.
Opened and tracked 1,000 network, COMSEC related, STE/Secure fax and system trouble tickets with a 95% accuracy.
Prevented over 90 man hours of on-site technical assistance.
Experience
2-5 Years
Level
Executive
Education
BS In Computer Science
IT Field Engineer Resume
Summary : To obtain an IT Field Engineer position where my work ethics, responsibility, and commitment may be demonstrated as my academic and work experience are applied with an opportunity of professional advancement and personal growth.
Skills : Microsoft Office 2013, Planning Skills.
Description :
Responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, Cisco box configuration, VPN.
Performed as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, Avaya VOIP phones, network routers, power injectors airport devices, etc.).
Performed upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request.
Updated asset management systems.
Troubleshoot and resolved all hardware and software problems supported by Field Operations, Communicate with the Field Planning and Project Management organization.
Coordinated external vendor services.
Installed, customized, maintained, tested, and troubleshoot operating systems and other systems software.
Experience
7-10 Years
Level
Management
Education
BS In Networking Specialist
IT Field Engineer Resume
Summary : To gain employment with a company or institution that offers me a consistently positive atmosphere to learn new technologies and implement them for the betterment of the business.
Skills : Server 2012R2, Server 2008 R2, Windows 10, App-V, Hyper-Visor, Server 2016.
Description :
Responsible for generating and evaluating the test plan of simulation programs using UNIX scripts, TCL/TK and C++.
Assisted in developing customer Web parts for application support, routinely troubleshoot issues and provide operational support to internal and external users.
Modified existing software to correct errors.
Maintained and managed the simulation programs-testing for networking system.
Maintained Active Directory, DNS resolution, and MX records for Exchange.
Built DISA-compliant servers utilizing DOD IAVA patches and STIGs.
Installed and configured Symantec Information Foundation, antivirus, and Veritas backup solution.
Experience
7-10 Years
Level
Management
Education
MS
IT Field Engineer Resume
Headline : To obtain a rewarding full-time position in the field of information technology with an emphasis on networking and hardware that will be a learning opportunity; special interests include hardware repair, troubleshooting, systems analysis, and networking. Abilities CompTIA A+ and Net+ Certified. Experience with: installing, configuring, and supporting company-wide networks, Internet systems as well as maintaining network hardware, software, and monitoring network to ensure availability to all system users.
Skills : Active Directory, Communication Skills.
Description :
Ran, terminated, wired manage all cabling where 3rd party contractor is not available -Build / repair all items in server rack, install Cisco switches, Cisco APs, VOIP phones, server and video distribution equipment.
Installed IP based security cameras using all tools necessary for the job.
Verified service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems.
Documented network by labeling and routing equipment and cables; recording configuration diagrams and specifications.
Maintained safe work environment by following codes, standards, and legal regulations.
Repaired and tested printers, computers, monitors, and all other computer equipment.
Ran repair tickets for all IT related issues.
Experience
5-7 Years
Level
Executive
Education
Associates In Computer Science
IT Field Engineer Resume
Headline : Highly experienced IT Field Engineer Professional with a proven record as a valued contributor in supporting IT systems and networks, with a history of maintaining peak performance in a wide range of situations and technologies. Technically savvy and a quick study in emerging technology, able to quickly assess and utilize the appropriate response to meet the specific needs of the business requirement at hand.
Skills : Managing Skills, Troubleshoot.
Description :
Provided support for Windows operating systems, networking equipment, troubleshooting from the application level down to the network cable level.
Required to take scheduled maintenance trips and emergency trips to various sites in the US and Canada.
Provided local IT Support to base office and provide Tier 2 IT Support for tickets escalate by the service desk team.
Assigned specific IT Operations projects and tasks that include Troubleshooting and repairing computer hardware and software issues, assisting with the maintenance of our Windows domain (file server, print server, etc.) Deploying new servers and PCs in schools and offices.
Used company-specific PXE computer imaging procedures.
Maintained and set up VOIP phone systems.
Troubleshoot printers, scanners, Smart Boards, and similar devices.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science In Telecommunications Management
IT Field Engineer Resume
Headline : Seeking an IT Field Engineer position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Planning Skills, Training Skills.
Description :
Maintained the entire computer network in all assigned stores as well as the corporate office.
Set up local area network (LAN) and hardware components, including the configuration of Cisco routers, switches, and various crypto devices.
Installed, configured, troubleshoot, and repaired computers, printers, data and voice networks, various cables, fiber optics, and mailing machines for use in various environments but always above and beyond various customer standards and expectations.
Provided on-site, and on-call 7x24x365 support, as needed.
Worked with vendors on application platform related issues / enhancements.
Installed, repaired, maintained, and upgraded desktop and notebook computers as well as printers.
Daily walked throughs, both Virtual and Physical, of all terminals to visually check kiosks and displays are operational, and checking clients, displays and equipment to see if they require cleaning and are functioning correctly.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
IT Field Engineer Resume
Objective : Dedicated and focused IT professional with 4 years of experience determined to provide quality service and solutions in the IT industry. A focused desire for standardization, streamlining processes and improving overall productivity and quality.
Skills : Planning Skills, Diagnosis.
Description :
Responsible for configuring, upgrading, and maintaining clients' server and network environment consisting of VMWare, Windows, Cisco, and WatchGuard firewall technologies.
Planned and implemented backup solutions (Buffalo, Symantec System Recovery) Performing Windows server administrator tasks consisting of server installs, Exchange user management, and file server migrations.
Installed and maintained wireless and VPN solutions (Aerohive and WatchGuard) to meet client needs.
Responsible for hardware, security, and software upgrades for workstations.
Troubleshoot and diagnosed problems with VDI environments (Citrix and Terminal Server).
Created scripts to distribute daily updated files to all user workstations based on department.
Collaborated with department leaders to assess infrastructure needs.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
IT Field Engineer Resume
Objective : IT Field Engineer with 12 years of experience conducting intelligence analysis with the US military and private sector. A decorated combat veteran with experience in Iraq and Afghanistan. Strong foundation with computer networking and telecommunication architecture, knowledge of the OSI model, communications protocols, SIGINT tasking, collection, processing, and exploitation.
Skills : Training Skills, Implementational Skills.
Description :
Developed a SQL Server 2005-driven system to store GPS data transmitted from company laptops and vehicles, which resulted in saving $15,000 yearly from the recovery of lost/stolen assets.
Delivered reports created with SSRS (SQL Server Reporting Services) to various levels of management.
Collaborated with one of our customers to develop a paperless form, using Adobe Acrobat PDF forms that would be used by their field technicians when retrieving data from our systems, allowing them to reduce the time spent filling out forms by over 50%.
Developed and implemented several Microsoft Access database-driven solutions to capture & analyze data for numerous projects.
Fulfilled the IT support needs of over 500 field employees, with the use of remote support technologies such as LogMeIn, NetMeeting, Remote Desktop, VNC, and TeamViewer, and handled escalations from the Help Desk.
Coordinated with a team of co-workers to deploy several thousand tablet PCs using Symantec Ghost to various field offices throughout the United States.
Utilized SSIS (SQL Server Integration Services) to perform nightly ETL tasks that moved data from our customers' data warehouse to our database systems.
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