Junior Agent Resume Samples

A Junior Agent’s job description varies based on the work setting. A successful Junior Agent Resume mentions the following core duties and responsibilities – developing and maintaining a list of available properties suited to different needs and budgets for both commercial and industrial use; working closely with clients to facilitate appropriate loans, credit reports, and inspections; solving conflicts and negotiating mutually beneficial agreements, generating leads for sales, maintaining accurate and employing knowledge of industrial markets for accuracy.

Even while the job duties are determined by the place of work, the needed skills to execute them are common and include the following – the ability to stay aware of the latest rules and regulations governing the working industry, knowledge of loan preparation, negotiation skills, familiarity with purchase contracts; and market research skills. Formal education beyond a high school diploma or GED is not mandatory.

Junior Agent Resume example

Junior Agent Resume

Summary : Seeking employment in a career most fitting to my attributes. Currently reside in Cobbtown, Ga and am relocating back to Temecula, Ca. Customer service and helping others are key to my work life. Outside of work, I enjoy family time and the beach. Thank you for your consideration.

Skills : Beginner to intermediate read, Write, and speak Spanish, Computer saavy, Excellent customer service.

Description :

    1. Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.
    2. Located and notified customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
    3. Advised customers of necessary actions and strategies for debt repayment.
    4. Persuaded customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
    5. Confered with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
    6. Located and monitored overdue accounts, using computers and a variety of automated systems.
    7. Answered customer questions regarding problems with their accounts.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelors Of Business Administration


Junior Agent Resume

Headline : To enhance my Junior Agent professional skills in a dynamic and stable workplace as well as contribute to the success and well-being of the company.

Skills : Microsoft Office proficient, Goal-oriented, Detail-oriented, Ability to adapt.

Description :

    1. Contacted businesses or private individuals by phone.
    2. Delivered prepared scripts to persuade customers to bring accounts currents.
    3. Described products, services and benefits.
    4. Responded to questions.
    5. Identified and overcame objections.
    6. Assisted the customer with the financial solutions when required.
    7. Completed records of telephonic interactions, inquiries and accounts.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS


Junior Agent Resume

Objective : Responsible for maintaining an awareness of the client's business, operational activities, and processes, and also Communicating relevant information on a timely basis to Associate Team Leads and escalate issues or complex delivery items.

Skills : Creative, Leadership, Administrative, Clerical, Understands Contract Terminology, Scheduling. Experienced In: Microsoft Word, Excel, PowerPoint, Final Cut Pro Editing, Photoshop, Adobe, Outlook, FileMaker Pro, Sketching, Soldering, CAD, Social Media.

Description :

    1. Relocated to New York to continue assisting former supervisor.
    2. Booked movie roles for on-air talent.
    3. Collaborated collectively with attorneys and accounting on negotiations of contracts.
    4. Logged and edited talent reels.
    5. Provided daily administrative duties.
    6. Prepared expense reports.
    7. Meticulously maintained calendar, scheduled appointments, Periodically assisted the president and other agents as needed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
B.A. In Three Departments

Junior Agent Resume

Objective : To obtain a long-term, professional position in an environment that allows me to maximize my skills in verbal and written communication, computer software, customer service and enthusiasm and to increase my experience towards career advancement. Able to provide exceptional customer satisfaction via finding an effective and timely resolution of a variety of customer inquiries.

Skills : Microsoft Office, Customer Service, Electronic Sales, Cell Phone Sales, Retail, Food Service.

Description :

    1. Handled customer concerns and complaints in a professional manner while collecting, analyzing, verifying and documenting information provided.
    2. Answered, transfered and placed calls on hold according to the circumstance.
    3. Adequately answered customer's questions and provide conflict resolution(s) if necessary.
    4. Handled equipment exchanges and purchases.
    5. Encouraged and processed bill payments and auto-bill-pay options.
    6. Multi-tasked phone calls while managing account information.
    7. Worked in teams and in self-directed environment with minimal supervision.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associates In Liberal Art

Junior Agent Resume

Headline : Like to be a part of a flourishing company where my passion for my job is capable of blooming into a successful career. A place where I can use my analytical skills and abilities to effectively and efficiently help in the growth of the company by recommending strategic business decisions based upon collected data and reporting.

Skills : Microsoft Office, Leadership, Policy Development, Community Outreach, Work Well Under Pressure, Organizational, Call Center.

Description :

    1. Managed a high-volume workload within a deadline-driven environment.
    2. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).
    3. Became the lead go-to person for new reps and particularly challenging calls as one of the company's primary mentors/trainers of both new and established employees.
    4. Analyzed KPI reports in order to make strategic decisions to meet business needs.
    5. Conducted metric reporting and provide data analysis to Supervisor.
    6. Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.
    7. Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master's In Business Administration

Junior Agent Resume

Headline : Responsible for Assisting in identifying solutions to more complex customer issues, Interacting and communicating within the Accenture organization and with client contacts.

Skills : Time Management Abilities Ability to Accept and Learn From Criticism Flexibility/Adaptability Working Well Under Pressure. 

Description :

    1. Handled customer inquiries, complaints, billing questions and payment extension/service requests Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.
    2. Attended weekly staff meetings.
    3. Marketed clients to numerous news directors and general managers.
    4. Identified and escalated priority issues.
    5. Routed calls to appropriate resource.
    6. Recorded information about financial status of customers and status of collection efforts.
    7. Traced delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
              Years of Experience
              Experience
              5-7 Years
              Experience Level
              Level
              Executive
              Education
              Education
              GED

              Junior Agent Resume

              Objective : As a Junior Agent, responsible for Assisting with the repair and maintenance of departmental irrigation systems, and also Assisting with the repair and maintenance of departmental water features.

              Skills : MS Office, Problem Solving Skills.

              Description :

                1. Outbound called consumer on automatic dialer system as first contact of bill placed in collections.
                2. Utilized inbound dialer to make contacts to the consumer for their past due medical bills.
                3. Processed over the phone payments.
                4. Helped consumers set up their payment plans and offered settlements.
                5. Mailed correspondence for payment confirmations and settlements.
                6. Worked 200-250 accounts a day accurately and quickly to meet goals.
                7. Set up treatment offers for customers who may need more time to get the account out of the delinquency status.
              Years of Experience
              Experience
              2-5 Years
              Experience Level
              Level
              Executive
              Education
              Education
              MS

              Junior Agent Resume

              Objective : Interested in enhancing my customer service skills by working with hard-working, motivated, goal-oriented people. Open to learning new things and I find it easy to adapt to any environment. Willing to work in high-stress situations because I know I am capable of doing so with my previous experience in retail.

              Skills : Internet Explorer, Microsoft Word, Microsoft PowerPoint, E-mail.

              Description :

                1. Confered with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
                2. Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
                3. Checked to ensure that appropriate changes were made to resolve customers' problems.
                4. Determined charges for services requested, collect deposits or payments, or arrange for billing.
                5. Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
                6. Completed contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
                7. Responded to telephone inquiries for DIRECTV customers, providing quality service to customers and associates inquiring about the availability of products or status of cable bill.
              Years of Experience
              Experience
              2-5 Years
              Experience Level
              Level
              Executive
              Education
              Education
              Diploma

              Junior Agent Resume

              Objective : To establish a long-term career in a company where I may utilize my Junior Agent professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.

              Skills : OS, Microsoft Word.

              Description :

                1. Scheduled appointments.
                2. Handled inventory.
                3. Take Inbound Calls.
                4. Typed daily reports.
                5. Made Payments.
                6. Performed various duties asked by owner.
                7. Contract Negotiating between clients and agency.
              Years of Experience
              Experience
              2-5 Years
              Experience Level
              Level
              Executive
              Education
              Education
              High School Diploma

              Junior Agent Resume

              Objective : Several years of leadership and Junior Agent professional experience in the corporate and entertainment sectors with expertise in project management. Looking for great employment. the opportunity qualify as a perfect candidate because very detailed oriented, organized, motivated, goal-oriented, dedicated to completing projects on time, on budget, and within scope.

              Skills : Management, Marketing, Promotions, Advertising, Sales, Bookings, Sales, Web Design, Photgraphy.

              Description :

                1. Liaisoned with venues, promoters, talent, recording studios, talent buyers, PR agencies and clients on a daily basis providing exceptional customer service.
                2. Listened attentively to caller needs to ensure a positive customer experience.
                3. Accessed electronic and paper cataloging systems to look up product information and availability.
                4. Responded to client inquires.
                5. Responsible for assisting with account management and payment options.
                6. Fixed accounts issues and solving billing and general questions.
                7. Assisted with training new joiners and agent team members when required.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Executive
                Education
                Education
                GED