Lead Operations Supervisor Resume Samples

A Lead Operations Supervisor oversees all activities relating to specific departments or areas of the company. The job description entails observing and analyzing the overall efficacy of the department and ensuring things move smoothly. A well-written Lead Operations Supervisor Resume mentions the following core duties and responsibilities – leading and supervising a group of employees; evaluating employee performance, delivering feedback, reporting on department metrics, managing employees or reporting on department performance and operation, providing advanced customer support; and finding solutions to customer’s problems.

Such workers for this role should be able to see the big picture and be able to demonstrate the ability of these skills and qualifications – demonstrable experience in leading the team, the ability to create a budget and analyze performance; and familiarity in using department and industry-specific tools. When searching for this role, employers prefer to hire those having a degree and direct experience in the department of operation where the role is to be filled.

Lead Operations Supervisor Resume example

Lead Operations Supervisor Resume

Summary : To utilize my extensive Lead Operations Supervisor experience, management skills, education, and multi-tasking ability to secure a position with a profitable, secure, and growing organization.

Skills : MS Office, Supervising Skills.

Description :

    1. Currently served as Lead Supervisor for team of 25 Radio Control Center and Street Supervisors, and dispatchers.
    2. Assisted with planning, organizing, coordinating all operational aspects of transportation system serving major metropolitan area of 1.8 million residents.
    3. Liaisoned with Tide Light Rail Operations Department and Hampton Roads Transit Ferry System to coordinate and facilitate passenger movement.
    4. Coordinated with Hampton Roads Transit Maintenance Department to facilitate timely repairs to rolling stock.
    5. Served as Managing Supervisor for HRT Virginia Beach Summer Service, providing scheduling and attendance coordination, and management of day to day operations.
    6. Reported to Manager of Bus Operations on daily shift issues, including dispatching all shifts, coverage of open runs, maintenance of occurrence file, FMLA records.
    7. Liaisoned for public affairs for passenger customer services and customer complaints.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate Of Science


Lead Operations Supervisor Resume

Headline : To obtain a Lead Operations Supervisor position utilizing my skills and knowledge as a dispatch supervisor, customer service manager, and routing technician to add to your team of professionals.

Skills : Team Work, Leadership.

Description :

    1. Maintained, managed, and provided effective, efficiently running routes for the customers and to supply accurate data for our route operators.
    2. Monitored daily attendance and communicates to the managers.
    3. Coordinated with maintenance managers to rotate buses for preventive maintenance.
    4. Responsible for opening the location, checking answering service for messages and receive calls from any operators who will not be reporting to work.
    5. Demonstrated and promoted safety.
    6. Reviewed route change requests with operators and submits appropriate paperwork for approval.
    7. Communicated company standards regarding uniforms and customer service to operator employees.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Lead Operations Supervisor Resume

Summary : A skillful and diligent Lead Operations Supervisor professional with experience performing custodial and maintenance duties in a business office, apartment complex, arena, expo hall and football stadium environments. Strong attention to detail with a proven ability to multi-task and resolve problems to ensure efficient and safe operations. Skilled at operating a variety of custodial equipment, supply purchasing, and leading teams of varying sizes to meet the custodial needs and provide a clean environment.

Skills : Microsoft Office, Invoicing, Billing, Filing, Organizational, Powerpoint, Auditing, Customer Service, Customer Relations, Supervising, Management, Sales.

Description :

    1. Assisted with the custodial maintenance of events for the Expo Centre Complex (Arena and Shopko Hall), the Packer Hall of Fame, and Lambeau Field.
    2. Responsible for grounds maintenance for the Expo Centre.
    3. Cleaned and upkept of Complex grounds including weed and snow removal, grass cutting, trimming trees and bushes and trash disposal.
    4. Cleaned and shampooed all carpets in the Complex, offices and event carpeting.
    5. Maintained inventory of all cleaning supplies and equipment, assist with purchasing.
    6. Implemented of company safety program.
    7. Reviewed weekly payroll adjustments.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School DIploma

Lead Operations Supervisor Resume

Summary : As a Lead Operations Supervisor, responsible for Analyzing performance metrics and quality audit results by staff and vendor partners, to ensure client contractual obligations are being met, as well as maintaining high quality and performance throughout the AR department.

Skills : Python, Unix Administration, Linux, Solaris, Windows 7, Ubuntu.

Description :

    1. Participated in Union Contract negotiations.
    2. Knowledged authority for subordinate supervisors concerning Transit Master, HASTUS, Microsoft Products, including Word, Excel, and Access.
    3. Assured that operational supplies are on-hand and available at all times.
    4. Employeed training/Safety training o Prepare and manage safety procedures in accordance with company, OSHA, and DOT guidelines Ensure timecard and payment information is submitted for each employee.
    5. Consistently held top 3 ranking on the UPS District Balance Scorecard.
    6. Responsible for mediating with Union Representatives to address concerns of employee misconduct and taking disciplinary action or termination if necessary.
    7. Assured that operational supplies are on-hand and available at all times.
                  Years of Experience
                  Experience
                  10+ Years
                  Experience Level
                  Level
                  Senior
                  Education
                  Education
                  High School Diploma

                  Lead Operations Supervisor Resume

                  Summary : Progressive career growth with 25+ years of leadership and operational experience in large scale, high-volume / low-margin production manufacturing environments. Proven Leadership Skills with high strengths regarding Safety, Quality, Team Building and Company Pride in addition to applied skills in Continuous Improvement Processes such as Stream Process Mapping / Lean Manufacturing & Cost Reduction / Kaizen Strategy's / Time & Motion Studies / Waste Elimination / Purchasing / Toyota Production System (TPS) / Best Practices / ISO9000 Standards and Six Sigma, 6'S attributes, highlighting a track record of success delivering significant improvements in customer satisfaction and financial performance.

                  Skills : Lean Manufacturing, Team / Pride Instillment, Positive Change Mgt.

                  Description :

                    1. Led Operations Supervisor Achieved and maintained 98.3% on time service level.
                    2. Coordinated and implemented employee activities resulting in ISO 9000 certification and earned numerous quality achievements.
                    3. Published consultant for Nationwide Distribution Magazine.
                    4. Led, trained, scheduled, and directed a team of 25 union and 6 non-union employees in the overall operation of a 150,000 sq.
                    5. Managed day-to-day labor relations plus local contract negotiations and administration of 150 indirect, activities with USW - Steelworker and Teamster bargaining units.
                    6. Consistently met and exceeded safety improvement goals.
                    7. Employeed training/Safety training o Prepare and manage safety procedures in accordance with company, OSHA, and DOT guidelines Ensure timecard and payment information is submitted for each employee.
                  Years of Experience
                  Experience
                  10+ Years
                  Experience Level
                  Level
                  Senior
                  Education
                  Education
                  High School Diploma

                  Lead Operations Supervisor Resume

                  Objective : Over four years of employee supervision, customer service, and administration Computer literate: Windows 7 and 8, Microsoft Office: Word, Excel, and PowerPoint. Well-organized, multi-tasker who creates a team environment. Offering profuse translation aid of the Spanish language to customers who speak little to no English.

                  Skills : Medical, Legal, Research, Programs, Travel, Administrative, Finance.

                  Description :

                    1. Optimized operations for distribution center with daily packages of 27k/delivery and 14K/pickup.
                    2. Managed staff of 100 employees.
                    3. Identified opportunities for optimization, and developed and implemented effective training strategies to boost productivity, efficiency, and customer satisfaction.
                    4. Headed Comprehensive Health and Safety Committee to improve annual accident records which reduced yearly incidents by 40% for an overall savings of $12,000.
                    5. Cut cost per Package by 4 cents.
                    6. Developed numerous routing strategies to decrease on road miles by 16% resulting in an increase in stops per on road hour by 1.7.
                    7. Assigned by District Manager to evaluate the most distressed centers and implement action plans to increase productivity, service, and safety standards.
                  Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Executive
                  Education
                  Education
                  High School Diploma

                  Lead Operations Supervisor Resume

                  Objective : Lead Operations Supervisor with proven ability in planning, team building, and management of operations transitioning through process change.

                  Skills : Retail, Merchandising, Supervisor.

                  Description :

                    1. Created daily goals for each production area and hold supervisors accountable to meeting their daily requirements.
                    2. Manipulated manpower each day to ensure all production areas in the plant stay on track to meet daily goals and avoid having departments falling behind or over production of material that is not needed.
                    3. Reported out on Key Performance Indicators for assigned department on a daily basis to upper management.
                    4. Worked with the facility maintenance supervisor to execute daily preventative maintenance checks on all powered equipment within assigned department.
                    5. Performed daily product inventory in my assigned work areas and complete weekly Layered System Audits on each production area.
                    6. Established standardized rates for 5 different departments and steadily reduced manpower requirements by roughly 15% over a 6 month period through conducting time studies on work cells, determining inefficiencies and making adjustments to systems based on the findings.
                    7. Worked on multiple projects alongside upper management to assist with quoting new business opportunities including analyzing financial impacts, manpower requirements, equipment requirements, facility layout modifications, and engineering requirements.
                  Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Junior
                  Education
                  Education
                  Bachelor Of Science

                  Lead Operations Supervisor Resume

                  Headline : Highly qualified Lead Operations Supervisor with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

                  Skills : Hazmat Certification, Industrial Forklift Operator.

                  Description :

                    1. Supervised between 110 to 150 package handling employees or more depending on workload.
                    2. Mentored new supervisors to shorten the learning curve Responsible for assigning and managing employees to ensure the efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality Organizes, staffs, directs and controls specific day-to-day operations within the station or hub Train assigned on-site staff and follow-up to ensure work is accurate and complete.
                    3. Maintained confidentiality of all internal systems, procedures, and customer data and personnel information.
                    4. Managed and implemented security and loss prevention procedures Establish and maintain positive relationships as needed with customer operational staff, applicable USPS staff and vendors.
                    5. Planned and recommended appropriate staff levels consistent with workload demands.
                    6. Prepared and implemented action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
                    7. Scheduled employee in accordance with hours planning and service requirements.
                  Years of Experience
                  Experience
                  5-7 Years
                  Experience Level
                  Level
                  Junior
                  Education
                  Education
                  High School Diploma

                  Lead Operations Supervisor Resume

                  Summary : Responsible for Conducting observance of operators on the road, responsible for influencing employee morale and quality customer service, and also Providing supervisory direction to bus operators, assists with driver training and safety courses; trains new operators and retrain those involved in accidents.

                  Skills : Customer Service, Planning Skills.

                  Description :

                    1. Supervised 20 to 50 unload employees or more depending on workload.
                    2. Ensured each area is adequately staffed Train assigned on-site staff and follow-up to ensure work is accurate and complete.
                    3. Maintained confidentiality of all internal systems, procedures, and customer data and personnel information.
                    4. Managed and implemented security and loss prevention procedures Establish and maintain positive relationships as needed with customer operational staff, applicable USPS staff and vendors.
                    5. Planned and recommended appropriate staff levels consistent with workload demands.
                    6. Prepared and implemented action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
                    7. Scheduled employee in accordance with hours planning and service requirements.
                  Years of Experience
                  Experience
                  7-10 Years
                  Experience Level
                  Level
                  Management
                  Education
                  Education
                  Bachelors

                  Lead Operations Supervisor Resume

                  Objective : Lead Operations Supervisor professional and team leader with experience in staff leadership, providing solutions to problems and meeting pre-determined company objectives. Able to handle multiple tasks simultaneously and ensure the correct flow of tasks.

                  Skills : Operational Skills, Leadership.

                  Description :

                    1. Led Operations Supervisor Supervisor: Accomplishments First Transit University; Supervisor Training Program Transportation Safety Institute; Instructor's Course For Transit Trainers Transportation Safety Institute; Curbing Transit Employees Distracted Driving Transportation Safety Institute; Fatigue And Sleep Awareness For Transit Employees Implement and oversee new route structure Payroll for my department Monitor the daily operations of fixed routes and University of North Texas campus shuttles.
                    2. Assisted Human Resources with hiring Track employee's arrival, tardiness and sickness.
                    3. Monitored radio operations Supervise and evaluates the work of subordinate personnel for adherence to policies and procedures through overall supervision and coordination of the delivery of public transportation services and related functions.
                    4. Evaluated work assignments to suggest possible changes that result in greater job efficiency or safety.
                    5. Provided fair enforcement on train.
                    6. Traveled throughout the city supervising transit service operations and determine reroutes when necessary.
                    7. Conducted on the scene accident investigations, assist operators in preparing accident reports, injury reports and document safety violations.
                  Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Executive
                  Education
                  Education
                  High School Diploma