Loss Prevention Officer/Manager Resume
Headline : Loss Prevention Officer/Manager with extensive experience in loss prevention, seeking a challenging and interesting position where I can have an opportunity to make a positive impact. To obtain a secretary position in a people-oriented organization with a challenging environment, to achieve the corporate goals, and to maximize my secretarial skills and experience.
Skills : Microsoft Office, Google Docs, Security Training, Inventory Control, Operations, Team Building
Description :
- Monitoring Customer and Associate activities in the store for potential theft of company assets.
- Taking appropriate action to prevent theft, apprehending individuals engaged in theft activity when prevention is not effective.
- Conducting surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines.
- Assisting in internal theft investigations in compliance with company ethical standards and apprehension guidelines.
- Maintaining all apprehension and investigation records according to company standards.
- Developing and maintains knowledge and use of CCTV surveillance equipment.
- Assisting in loss prevention activities in other stores, attending court hearings on the company's behalf, collecting public record information from local law enforcement agencies.
- Assisting in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by supervisor.
- Informing the Supervisor and Store Management of shortage control opportunities.
Experience
5-7 Years
Level
Executive
Education
Diploma
Junior Loss Prevention Officer Resume
Objective : Driven Junior Loss Prevention Officer that believes in providing seamless and secure service to guests, and for all parties involved by supervising a team of agents or dispatching calls and procedures. Also, a highly motivated sale professional that strategically cultivates multi-year, international and global recruiting solutions for existing, new and win-back customers while educating, and guiding them through new product releases.
Skills : MS Access, MS Word, MS Powerpoint, MAC OX, MAC Photoshop, MAC Indesign, Excellent Organization And Interpersonal, Creative Thinker
Description :
- Developing and implementing procedures for minimizing the loss of merchandise, money or company assets as much as possible.
- Formulating plans regarding customer and employee safety, emergency procedures, difficult customers and lost children.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Directly pursuing shoplifters and notifying the management and law enforcement of incidents.
- Monitoring hot spot areas where security coverage is limited to check for violators.
- Securing all special events, making sure all vendors, visitors, and employees are safe.
- Observing all visitors, reading for unusual body language or unusual activity.
Experience
2-5 Years
Level
Junior
Education
Bachelors of Science
Loss Prevention Officer/Fraud Investigation Project Manager Resume
Summary : Highly motivated and results-driven Loss Prevention Officer/Fraud Investigation Project Manager bringing excellent experience in Security Operations. Team player and natural leader with exemplary communication skills. Seeking a challenging and responsible position which would effectively use prior experience, training, and abilities, offering opportunities for professional growth and advancement. Seeking a challenging position with a progressive and positive company where my knowledge, skills, and experience will be fully utilized.
Skills : Microsoft Office, Security Training, Loss Prevention, Money Handling, Cashier, Security, CCTV
Description :
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Monitored and authorized entrance and departure of employees and visitors.
- Circulated among visitors, patrons, and employees to preserve order and protect property.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Operated detecting devices to screen individuals and prevent the passage of prohibited articles into restricted areas.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
- Inspected equipment, structures, and materials to identify the cause of errors and defects.
- Screened all passengers, crew members and employees for weapons and contraband.
Experience
7-10 Years
Level
Senior
Education
High School Diploma
Customer Service Agent/Loss Prevention Officer Resume
Summary : Driven to consistently deliver exceptional support. Passionate and driven to serve and protect by offering valuable support to citizens and community members. Self-directed and innovative thinker with a knack for developing creative solutions to complex problems. Seeking a position with the opportunity for new challenges and professional development and advancement.
Skills : Microsoft Office, 10 Key, Firearms, Surveillance, Asset Protection, English And Spanish
Description :
- Investigating the known or suspected internal theft, external theft, or vendor fraud.
- Collaborating with law enforcement agencies to report or investigate crimes.
- Conducting store audits to identify problem areas or procedural deficiencies.
- Inspect buildings, equipment, or access points to determine security risks.
- Maintaining documentation or reports on security-related incidents or investigations.
- Performing covert surveillance of areas susceptible to loss, such as loading docks, distribution centers, or warehouses.
- Verifying proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
- Identifying and reporting safety concerns to maintain a safe shopping and working environment.
- Creating and maintaining partnerships with Store Associates including Store Manager, Executive Team, and District Managers.
Experience
10+ Years
Level
Management
Education
Bachelors of Science
Loss Prevention Officer/Security Officer Resume
Objective : Proven ability to manage challenging projects. Able to work independently or as part of a team to accomplish company goals. To work for a well-established organization in a highly motivated environment and provides an opportunity for growth. To obtain a challenging yet rewarding career that will allow me to utilize my supervisory/management experience.
Skills : Training, Employee Supervision, Customer Service, Clerical, ADP, Loss Prevention, Money Handling, Cashier, Security, CCTV
Description :
- Patrolled hotel property to ensure the safety of guests and employees and to protect all hotel assets.
- Answered house calls to assist both guests and associates with respect to safety, security and hotel operations.
- Initiated and followed-up with all investigations of crimes committed against property and persons.
- Assisted sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.
- Initiated investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors, and employees, documenting all contacts.
- Maintained accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee/guest interactions.
- Monitored/distributed visitor and vendor access to the property by distributing visitor badges.
- Performed frequent bag checks for associates leaving the property.
- Escorted and interacted with special guests that need privacy when entering/exiting the hotel through the heart of the house areas.
Experience
2-5 Years
Level
Junior
Education
Bachelors of Science
Loss Prevention Officer/Supervisor Resume
Headline : Over 5 years of expertise in surveillance, apprehension, and procedural improvements. Quick-thinking with strong problem solving, communication, and people skills. To acquire a challenging position in an environment where I can best utilize my skills and education. A loyal, hardworking, highly motivated person that enjoys working with the public. Seeking to improve my position in the workforce, expand my knowledge and skills and to establish long term employment with a company that will appreciate my eagerness and enthusiasm.
Skills : Microsoft, CCTV, Customer Service, Computer, Sales, Loss Prevention, Security
Description :
- Managing patrols for all areas of the property and immediate surrounding areas.
- Providing assistance during emergency situations and defusing guest/employee disturbances.
- Conducting daily physical hazard inspections, responding to accidents, contacting EMS or administering First Aid/CPR as required, notifying appropriate individuals in the event of accidents, attacks, or other incidents.
- Following safety standards and mandatory training for monitoring of closed-circuit televisions, perimeter alarm system, duress alarms, fire life safety system, and safeguarding the security of locked property entrances when required.
- Completing incident reports documenting all security/loss prevention related incidents.
- Escorting any unwelcome persons, detaining individuals from the property without interrupting the orderly flow of property operation.
- Maintaining confidentiality of all Security/Loss Prevention and property reports/documents, releasing information only to authorized individuals.
- Quickly responding to all work order requests and emergency situations patrol to ensure safety to all guests and employees.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Loss Prevention Officer Resume
Summary : Energetic Loss Prevention Officer with over 9 years of experience in solving complex issues, in government and private sector environments. Loss Prevention Officer focused on safety and security management, as well as asset recovery. Skilled in problem-solving and conflict resolution. Upholds high ethical standards and is honest with supervisors, employees, and customers at all times regarding suspicious events and security questions.
Skills : Microsoft Office Suite (Excel, Word, Outlook), Internet Browser, Public Relations, Problem Solving, Detail Oriented, Supervisory
Description :
- Working with Loss Prevention Lead/Manager utilizing loss prevention physical monitoring equipment.
- Circulating among visitors, patrons, and employees to preserve order and protect property.
- Writing reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Conducting surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines.
- Scheduling preventative maintenance and repairs to security equipment or hotel property as needed and ensuring that equipment is prepared and operational for the following day’s work.
- Responding in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction.
- Promoting teamwork and quality service through daily communication and coordination with other departments.
Experience
7-10 Years
Level
Senior
Education
Diploma
Loss Prevention Officer - Contract Resume
Objective : Bilingual, Attentive, Oriented and Motivated Loss Prevention Officer seeking employment opportunity to grow where my skills can be provided and practiced. In doing so, I would be contributing and enhancing my communicational, bilingual, and organizational skill that has been acquired by my employment experiences. Seeking a career in a progressive company and to contribute my experience in a successful work environment.
Skills : Loss Prevention, Security, Customer Service, Word, Windows, Supervisor, Management, Communications, Conflict Resolution
Description :
- Interacted with customers and store employees to maintain a safe and profitable environment.
- Worked with the asset protection lead and others to resolve any hazards or compliance issues and investigate any employee or customer accidents.
- Taught and coached store employees about the principles, standards, and policies related to safety and crisis events and monitor their fulfillment.
- Protected against fraudulent activity by creating ap alerts and reporting and documenting incidents properly when necessary.
- Answered phone calls and responded to security issues that arise during shifts.
- Completed daily contractor sign-in/out sheets, trailer logs, and maintained equipment key log.
- Secured entrances and exits, docking doors, cages, fire exits, and alarm systems.
- Frequently inspected access points, buildings, and equipment to evaluate potential security risks.
- Conducted store/ inventory audits in order to isolate problem zones, detect stock shortages or procedural flaws.
- Reducing merchandise loss using procedures and systems designed to safeguard assets.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
Loss Prevention Officer/Supervisor Resume
Headline : A self-motivated individual seeking a career that will utilize my leadership and customer service skills. Possessing a high level of professionalism, diligence and a highly productive attitude. The position will provide growth opportunities, upon demonstrating my abilities and dedication of performance.
Skills : Microsoft Office, Loss Prevention, CCTV, Customer Service, Computer, Excel, Keyboarding, Logistics, Powerpoint, Research, Team Player, Investigating
Description :
- Defused guest/employee disturbances resolve safety hazard situations escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
- Notified appropriate individuals in the event of accidents, attacks, or other incidents.
- Responded to accidents, contact ems or administer First Aid/CPR as required.
- Utilized closed caption television to monitor internal and external theft.
- Continuously monitored security cameras and fire, building and alarm systems.
- Investigated calls and complaints involving fire, theft, accident and hazard reports.
- Reported all incidents, accidents and medical emergencies to law enforcement.
- Monitored and authorized entrance and departures of employees, visitors, and other persons to guard against theft and maintained the security of premises.
- Responded to accidents and medical emergencies involving guests and team members.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Loss Prevention Officer Resume
Summary : Security Specialist and Asset Protection Supervisor with 8+ years' experience Experienced Security professional with strong leadership and relationship-building skills. Utilize my experience, education, and abilities to achieve an organization's objectives and maximize its potential by promoting hard work, ethical responsibility, and excellence. To gain employment with a company that would allow growth and learning in the Loss Prevention Department.
Skills : SMAC Computer Program, Office Word And Excel, Multi-Line Phone System, CCTV, Team Development, Bilingual, Problem Resolution
Description :
- Responsible for providing a safe and inviting environment, prevent losses, apprehend shoplifters and recover assets with minimal disruption.
- Supporting store legal department and law enforcement by preparing diverse reports to support prosecutions.
- Ranked among top performance employees in the area due to high-quality apprehensions and considerable store shrink reduction.
- Performing lockdown procedures and routine training for the possibility of riot and security breaches.
- Performing pat-down searches of persons entering the system and jail for visitation.
- Providing and maintaining security for staff and inmates at the county correctional facilities.
- Filling out reports for shoplifting cases and every day unobserved, and loss prevention surveys.
- Understanding and actively participating in environmental, health & safety responsibilities by following policy, procedures, training and team member involvement activities.
Experience
7-10 Years
Level
Senior
Education
Bachelors of Science