A Messaging Engineer is hired to take responsibility for working on messaging-related incidents and issues and to ensure a high standard of case management. A well-drafted Messaging Engineer Resume indicates the following duties and responsibilities – undertaking investigations and diagnosis of areas of concern, managing the response to inquiries by the user, and managing sensibly and responsibly the issues, keeping informed of progress and status, optimizing the use of installed monitoring and analysis facilities to achieve accurate and cost-effective reporting, and to predict capacity problems.
The most sought-after skills and abilities include the following – proven ability to form working relationships with key customers, stakeholders, and colleagues; a systematic and analytical approach, the ability to supervise and motivate and lead staff, technical and non-technical skills; and experience of applying diversity and inclusion principles to shape outputs. A relevant engineering degree is commonplace among job applicants.
Objective : Over 5+ years of experience in design, implementation, maintenance and troubleshooting of data and communication networks and network security. Experienced configuring, maintaining and administrating clustering with Windows and Exchange Server Strong knowledge of virtualization software and platforms, specifically VMWare WAN, LAN, and security design, implementation and support scaling multiple sites.
Setup Database Availability Groups and also implemented Symantec backup for exchange.
Designed mail flow and implemented Edge sync.
Troubleshoot issues with client connectivity, mail flow and spam, ActiveSync and databases.
Troubleshoot issues with Unified messaging.
Used PowerShell scripts for generating health check reports for the environment.
Worked on expanding the current Exchange infrastructure from 12 to 20 servers.
Experience
2-5 Years
Level
Executive
Education
GED
Messaging Engineer Resume
Summary : As a seasoned Technologist, I bring an understanding of the complications of managing an enterprise-sized global IT infrastructure. Experienced with running diverse, cross-functional, and global IT Operations teams. I bring an understanding of how to demonstrate to the enterprise the value that IT brings to the company.
Covered all areas of messaging, (Exchange, IronPort SMTP appliances, Office Communication Servers, Blackberry, Goodlink and Push-mail) and operational support of most of the infrastructure services, such as Active Directory, DNS, DHCP, WINS, etc.
Listed below a few high lights from those years.
Had the opportunity to leverage my Powershell know how to perform down the wire installation, patching and auditing.
Provided the expected results of decreased implementation time, increased accuracy of the installations and patching.
Provided for more robust utility grade infrastructure that was easier to maintain and support.
Developed and helped automate remote auditing process for Exchange servers.
Installed and configured Cisco VoIP phones.
Experience
10+ Years
Level
Senior
Education
Diploma
Messaging Engineer Resume
Objective : Designed and implemented Microsoft Exchange, 2007, 2010 and 2013 environments Migrated from older versions of Exchange to newer platforms Successfully phased out and decommissioned servers that are no longer in production Experience with handling of public folders and modern public folders in Exchange Created DAG for high availability of databases in different platforms of Exchange Ability to troubleshoot issues related to client connectivity, mail flow, OAB and database issues Created custom policies for Exchange.
Maintained and administered the current Exchange environment with CCR deployed.
Designed and completed the migration of Exchange.
Planned, designed and implemented Exchange.
Decommissioned the Exchange servers after the Migration was completed.
Planned the Hybrid environment and worked with Microsoft to start the deployment of the ADFS, Dirsync and created the Microsoft online Portal with the domain hosted online.
Met the firewall requirements for Hybrid setup.
Created and managed certificates using the CA and also create virtual machines using Hyper V.
Experience
2-5 Years
Level
Executive
Education
MS
Messaging Engineer Resume
Summary : Highly qualified Messaging Engineer with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : ITIL, Data Center, Disaster Recovery, Business Analysis.
Description :
Ensured consistency and compatibility of messaging applications.
Executed responsibilities in line with field's concepts, practices and procedures.
Maintained and monitored company's Chicago routers, switches, servers and recovery sites.
Communicated and collaborated with clients and end users.
Utilized analytical skills and technical expertise to provide timely troubleshooting methods.
Delivered system and network support to end-users with installations, upgrades, maintenance, project planning and routine purchases.
Administered and supported Lotus Notes Servers; maintained the integrity of databases.
Experience
10+ Years
Level
Senior
Education
MS
Messaging Engineer Resume
Objective : Decisive and strategy minded, problem solver with a talent for implementing a messaging platform, migrations, transition and collaborating with additional communication technologies and meeting the company's messaging goals. Architecture Planning, Installation, Configuration, Maintenance, Administration and Performance tuning of Exchange 2013, Exchange 2010, Exchange environments supporting 2,000+ users.
Skills : Exchange Engineer, Lync Engineer, System Engineer.
Description :
Enabled user access to newly developed applications accessible through browsers.
Initiated sever, security, user accounts and connectivity to servers.
Deployed newly built Exchange servers, for 7500 potential users.
Planned, documented, and designed the infrastructure.
Implemented new certificates to support the Lync deployment.
Troubleshoot mail flow issues, implementing and maintaining database availability group and Load Balancing traffic.
Provided monitor reports and usage statistics pertaining to the production Lync environment as requested by the IT office.
Experience
2-5 Years
Level
Junior
Education
B.S. In Information Technology
Messaging Engineer Resume
Objective : Messaging Engineer with 2+ years' experience supporting the launch and maintain of mobile services. Hands-on experience with customer service, data collection and analysis, system analysis, monitoring and troubleshooting, communicating technical results with internal cross-functioning teams.
Skills : Computer Skills, Developing Skills.
Description :
Implemented new services and products.
Taken part in the integration of new service/product with the existing systems (VAS-systems, monitoring system, billing system, provisioning system, reports and statistics systems).
Conducted relevant Acceptance tests.
Administrated, operated and maintained of appropriate Services and Products and/or working out new applications.
Collected and analysed of statistical data and other indicators of service functioning.
Troubleshoot upon complaints of NCC group.
Timely eliminated problems.
Cooperated with suppliers of new/current services, software and hardware products.
Experience
2-5 Years
Level
Executive
Education
MS
Messaging Engineer Resume
Summary : Experienced Messaging Engineer professional with 14 years experience managing enterprise networks, servers and systems engineering. Proven ability to successfully manage an organization's technical requirements and provide cost effective technology solutions.
Skills : Microsoft Exchange, Windows Server, Active Directory, Group Policy.
Description :
Responsible for E-Mail and Server Engineering and lead support.
Provided secure mobile device management using Good Technology server.
Designed, tested and implemented mobile device policy and governance.
Designed, led and prepared presentations and technical learning sessions.
Prepared disaster recovery strategy and establish backup for Exchange environment.
Created and maintained users and shared mailboxes, distribution lists and AD security groups.
Engaged appropriate stakeholders in defining and managing customer requirements.
Experience
7-10 Years
Level
Management
Education
BA
Messaging Engineer Resume
Objective : To attain a Messaging Engineer position as lead engineer for messaging solutions within an organization where I can apply my knowledge and learn from their different frameworks, as well as the ability to design and deploy messaging solutions with Microsoft Windows, Messaging and collaboration Server Environments.
Skills : Windows Server 2003, Planning Skills.
Description :
Provided support end-to-end email environment for including Microsoft Exchange, Websense Email security.
Integration planned, estimated and solution engineering to deliver quality experience for the end user and any dependent applications or business requirements.
Planned and Deployed Messaging system application like Microsoft Exchange and Lync.
Worked with solution vendors for planning, installation, administration and troubleshooting of enterprise email and collaboration.
Worked with business partners and peer teams for solution integration needs.
Performed all aspects of solution documentation including architectural diagrams and operational procedures.
Facilitated requirements definition and solution design workshops with customers in support of both pre-sales and delivery activity to ensure our solutions meet customer requirements and are delivered to a high standard.
Experience
2-5 Years
Level
Executive
Education
MS
Messaging Engineer Resume
Headline : Seeking a challenging position as a SR. System Administrator/Exchange Engineer, where I may utilize my experience, technical skills and problem solving abilities to assess end-user needs, while performing a variety of duties in the installation, testing, configuration and troubleshooting of hardware and software applications and equipment in a LANWAN environment.
Messaged Services provides the end to end email environment for Cardinal Health including Office 365 and Microsoft Exchange.
Included process building, application administration, architectural diagraming and planning, system deployments, maintenance, documentation, working with vendors, end users and working with business partners.
Able to work with business partners and peer teams for solution integration needs.
Understood Messaging solutions to enhance system monitoring via Solar Winds Application Monitor.
Worked in coordination with teams like Performance, Networking and PSS Security team and help customers in resolving the issues with prime focus being on Exchange Server.
Maintained Active Directory with 1300+ user accounts & 100+ Windows servers for one of the internal account.
Played a hands-on role in the configuration of Learning Pools products during implementation.
Experience
5-7 Years
Level
Executive
Education
BS In Information Technology
Messaging Engineer Resume
Objective : To attain a Messaging Engineer position as lead engineer for messaging solutions within an organization where can apply my knowledge and learn from their different frameworks, as well as the ability to design and deploy messaging solutions with Microsoft Windows, Messaging and collaboration Server Environments.
Skills : Developing Skills, Demonstrating Skills.
Description :
Prioritized various product workstreams from bugs to new features.
Developed, tested, and supported new features in the messaging pipelines.
Kept up-to-date knowledge of downstream carrier spam detection behavior and algorithms.
Developed spam detection and failed message algorithms.
Constructed data pipelines to efficiently report messaging history and patterns.
Worked with Learning Pools commercial team to define client requirements and design innovative learning solutions combining our suite of products and services to deliver maximum impact.
Configured and ran custom demonstrations of Learning Pools products with customers.
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