Business Continuity Analyst Resume
Summary : As a Business Continuity Analyst, ensured vendor contingency plans were in place and identified potential risks that could impact our business if the vendor couldn't meet the SLAs, Ensured the vendor had established contingency plans for their critical suppliers, Conducted vendor audits to ensure compliance with the agreed-upon business continuity requirements. Involve reviewing their plans, testing their response capabilities, and verifying their backup and recovery systems.
Skills : Risk Management, Business Impact Analysis.
Description :
- Developed and executed corrective action and remediation plans for identified issues, risks, or vulnerabilities.
- Documented audit results and provided recommendations to management accordingly.
- Reviewed current vendor process and identified gaps and shortcomings, mitigated issues, and defined and managed metrics to hold vendors accountable for their BC Program.
- Fostered a collaborative relationship with vendors by sharing relevant business continuity information and best practices.
- Ensured business continuity requirements are included in contracts.
- Refined, re-implemented, and managed the new vendor qualification and onboarding process, supported business partners when onboarding new vendors, and helped manage the vendor due diligence process around their Business Continuity program.
- Participated in business reviews to discuss best practices and issues and to ultimately improve vendor performance and strengthen business partnerships.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree In Business
Senior Business Continuity Analyst Resume
Summary : As a Senior Business Continuity Analyst, built, tested, implemented, and maintained templates, page layouts, flows, notifications, datasets, rosters, user accounts, and related components in business continuity and crisis management software applications, developed, organized, delivered, tracked, and monitored the quality of business continuity training, education, tests, and exercises, supported the Business Continuity Management System during internal and external quality audits and develop dashboards, reports, and briefings to track and report on the health of the program.
Skills : Crisis Management, Communication
Description :
- Ensured ISO 22301/22361/31000, IATF 16949, AS9100D, TISAX, DMEA, and NIST compliance through routine assessment of and alignment with program Key Performance Indicators (KPIs).
- Served as a Crisis Manager on call, facilitated crisis response and business recovery efforts, and provided expert guidance to the business continuity team, crisis team, and senior leadership team members.
- Served on a rotating on-call roster for business continuity and crisis management responses with 24/7 availability (including nights, weekends, and holidays), and to travel domestically and internationally up to 15% of the year.
- Hired a motivated, and self-driven individual in the role of a Senior Analyst with an analytical/technical/problem-solving skillset to lead & support Visa's Business Continuity program.
- Identified & led automation, and digitization opportunities in Operational Resilience, and managed Operational Resilience data systems, ensuring data quality & accuracy.
- Oversaw & maintained the highest levels of data competency, accuracy standards, and reporting for Operational Resilience data.
- Expertised in Operational Resilience Systems/Mass Notification Systems such as Fusion Risk, and Everbridge.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Emergency Management
Junior Business Continuity Analyst Resume
Objective : As a Junior Business Continuity Analyst, rationalized, aligned, and enhanced reporting with strong visualization, to help the business operations, championed Vendor Resilience program functional, technical, and reporting requirements, and supported Business Continuity program activities such as Scoping, BIAs, BC plan updates, Exercises and program close out.
Skills : Project Management, Emergency Response Planning.
Description :
- Participated in the annual program by taking on BC annual program deliverables as assigned.
- Led business requirements gathering and translated them to convey messaging across technical and business domains.
- Created & maintained documentation, and functional requirements including workflows, and user guides for Operational Resilience Tools.
- Led end-to-end delivery of Operational Resilience Tools enhancements (develop a project plan, gather requirements, develop enhancements, align with stakeholders, measure results).
- Worked in a fast-paced, rapidly changing, and high-pressured environment, experienced as a functional member of an Operational Resilience program (at Visa or similar entity) within the BC, Crisis Management, or Vendor Resilience area.
- Maintained a viable program to minimize disruption and ensure the continuation of critical business operations during disruptive or crisis events for Blue Cross and Blue Shield of Louisiana and its subsidiaries at all geographical locations.
- Supported the Business Continuity Program in the development, management, quality assurance, enhancement, and training, exercising of continuity plans for all business units to keep the company functioning after disruptive events.
Experience
2-5 Years
Level
Junior
Education
Bachelor's Degree in Emergency Management
Business Continuity Analyst Resume
Objective : As a Business Continuity Analyst, served as a Business Continuity Program liaison with business, IT, and administrative areas directly involved in the Incident Management, planning, continuity, and recovery processes and may represent the department on other corporate projects.
Skills : Collaboration, Technical Proficiency.
Description :
- Assisted business units in understanding and completing Business Impact Analyses (BIA) to assess internal and external threats and the risk they pose to the Company, and recommend mitigation strategies to reduce or eliminate identified risks.
- Supported program during all regulatory, internal, and external audits.
- Consulted with business lines to identify business impacts, recovery time objectives, and strategies for the continuation of mission-critical business functions during an interruption.
- Developed and maintained continuity plans for individual business areas, and the organization as a whole, including plans for Crisis Communications, Emergency responses, and Continuity of Operations.
- Developed and maintained Business Continuity Program-related documentation including policies, procedures, educational guides, and training/exercise documentation.
- Participated as a facilitating member of the Emergency Response and Incident Management Teams during an interruption of business and coordinated efforts pre/post-disaster situations to enable the organization to resume and recover business operations from a disruptive and catastrophic event.
- Provided support in the development of information for the education and awareness initiatives of the Business Continuity Program and the coordination of these initiatives with other business areas, responded to a disaster, and assisted the company in response and recovery.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Business
Business Continuity Analyst Resume
Headline : As a Business Continuity Analyst, work is predominately done while sitting or standing, comprehended, documented, calculated, visualized, and analyzed, all are required, to coordinate the development, maintenance, and day-to-day functions related to the organization's Business Continuity Program, plans, and procedures, coordinated the Disaster Recovery preparedness within the organization, interfacing with management and auditors, while also implementing and supporting the processes. Be a liaison for the company business functions and technology groups to discuss recovery strategies.
Skills : Business continuity planning, Risk management.
Description :
- Worked closely with the business departments and management team in the identification of mission-critical business processes and the completion of the Business Impact Assessment (BIA) process and the Business Continuity Plans for each company as well as coordinating the exercise and simulation processes.
- Prepared Risk Assessments for the corporate business functions and provided insight into future risk scenarios and alternatives to reduce risks.
- Developed, coordinated, and documented business continuity/disaster recovery strategies according to the results of the Business Impact Assessments and Risk Assessments.
- Oversaw and coordinated the organization's Business Continuity Program (BCP) and Disaster Recovery Planning (DRP) including exercise processes.
- Coordinated business and disaster recovery exercises (Walk-throughs, Recovery Center, Remote, among others) in coordination with the business units and the infrastructure and application management teams of the organization. Documented results of the exercise process and reported results to management.
- Maintained tracking of key areas of improvement and conducted follow-up on remediation activities identified as a result of the exercise process.
- Developed schedules and materials for Business Continuity training and awareness activities to ensure that business continuity teams were trained and proficient in implementing the business continuity plans.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree in Business
Business Continuity Analyst Resume
Summary : As a Business Continuity Analyst, responsible for implementing a business continuity plan for a major corporation, which resulted in zero downtime during a power outage, testing the backup system and restoring data for a major corporation with no data loss, creating comprehensive documentation for all aspects of the business continuity process and procedures.
Skills : Business impact analysis, Disaster recovery planning.
Description :
- Responsible for conducting training sessions on Business Continuity Planning for employees at all levels within an organization.
- Responsible for working with other departments to ensure their understanding of and compliance with the companywide Business Continuity Plan.
- Responsible for assisting in the development of policies, processes, and procedures related to incident response and crisis management.
- Responsible for leading the development of business continuity plans for 3 new facilities, ensuring that all critical functions were represented and that recovery time goals were met.
- Responsible for implementing a new incident management system which reduced response times by 25%.
- Responsible for training 15 employees on the proper use of the Business Continuity Plan, responsible for coordinating with IT to develop 2 comprehensive disaster recovery plans.
- Responsible for monitoring plan effectiveness through regular testing and updates, reducing risk exposure by 35%.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree in Business
Business Continuity Analyst Resume
Headline : As a Business Continuity Analyst, created and maintained process documentation for the department using approved process modeling techniques, led the work of others and provided training in more advanced Business Continuity techniques, managed client relationships, and prepared and delivered written and oral presentations to various levels of management.
Skills : Crisis management, Emergency management.
Description :
- Provided oversight and documented the results of tests and exercises to identify necessary enhancements to the Business Continuity plans and procedures.
- Facilitated presentations and workshop sessions on Business Continuity, and prepared risk mitigation plans for strengthening resiliency and/or the effectiveness of controls in assigned business processes.
- Provided consultation, guidance, and assistance to business areas to ensure the information was captured, and reviewed and plans were established.
- Administered Business Continuity software applications, and managed the development of the end-to-end technology recovery plans with IT teams, i.e. infrastructure, network, application, and security.
- Used Application Impact Assessments (AIA/SIA) to develop scenarios to re-establish operations from various types of technical disruptions.
- Worked with different departments within VISA to understand business processes and uncover potential risks.
- Supported the Director of the BCM department in managerial activities and annual program execution as directed.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree in Business
Associate Business Continuity Analyst Resume
Objective : As an Associate Business Continuity Analyst, linked strategic and tactical implications, designed/facilitated training/skills enhancement initiatives, understood and experienced in project management methodologies and tools.
Skills : Agile, Scrum Methodologies.
Description :
- Followed up on all outstanding situations, and understood internal and external system dependencies.
- Understood overall computer network, network terminology, and voice and data communications as related to the Business Recovery tests With Senior Manager, conducted periodic Business Impact Analysis (BIA) including evaluating results within the Fusion planning tool.
- Assisted with guiding a decentralized BCM workforce and supporting the Business Continuity Planning (BCP) team in business continuity planning.
- Worked collaboratively in a challenging, dynamic, and global environment.
- Assisted with developing and documenting tactical business continuity and disaster recovery plans.
- Performed ongoing risk analysis of existing disaster recovery plans and provided feedback.
- Assisted with maintaining a comprehensive strategy and program in place to recover and restore interrupted critical business functions following a disaster.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Emergency Management
Business Continuity Analyst Resume
Headline : As a Business Continuity Analyst, assisted with the development of Incident Management exercise, and provided post-exercise review/analysis/ debrief, interacted with internal auditors and third-party vendors, participated in vendor governance initiatives as required, provided training and guidance to Business Continuity Coordinators (BCC).
Skills : Planning, Procuring in project management.
Description :
- Provided timely and accurate reporting and insight into risks, issues, and developments, also assisting with data collection for metric reporting to senior management related to program status and risk issues.
- Developed/maintained/updated Business Continuity documents (Business Impact Analysis, Risk Assessments, Business Continuity Plans, test strategies, test scripts, and test summaries) that meet the Enterprise’s Business Continuity Management (BCM) corporate standards and requirements.
- Coordinated and documented the testing of all Business Continuity Plans as per the Enterprise’s BCM standards.
- Coordinated and documented the testing of life and safety and call tree testing as per the Enterprise’s BCM standards.
- Liaisoned between the various Business functions and the Business Continuity Management (BCM) Office.
- Ensured Business is apprised of all significant policy and procedural changes in the Enterprise’s Business Continuity Management framework.
- Collaborated and partnered with LOB management to attain an understanding of business objectives, processes, and requirements to enable appropriate expertise and guidance in the completion of BCP and Pandemic plans.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree in Emergency Management
Business Continuity Analyst Resume
Summary : As a Business Continuity Analyst, supported the RPx, identified key support teams for emergencies and granted access to RPx., documented and identified new locations, staff, departments, and essential documents, coordinated emergency communications with business managers, and updated according to the company business continuity tool (RPx), ensured that new acquisitions are integrated into the organization Business Continuity Management Program by updating in the company business continuity tool (RPx).
Skills : Organizational Leadership, Risk Analysis.
Description :
- Supported the Crisis Management Team in scheduling conference calls, supporting emergency communications, preparing and distributing status updates, guiding decision-making, ensuring execution of action items, and creating post-incident reports.
- Maintained reports and developed business continuity action plans. Responsible for implementing and discussing the strategy with the Management.
- Supported business continuity-related initiatives, including, site selection, strategy development, in-house training, and recovery scenarios to sustain the Business Continuity Program.
- Supported the Information Security team in the coordination of required internal and external audits of the components of the Business Continuity Management Program including risk mitigation activities.
- Supported the management and delivery of the program that addresses business recovery and emergency response management.
- Maintained the planning, governance, implementation, maintenance, and execution of Business Continuity components.
- Worked with critical process leaders to ensure that policies, plans, procedures, and strategies effectively provide the recovery framework for the restoration of critical processes that meet or exceed business demand.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree in Emergency Management
