As a Parts Counter Person, the individual will be responsible for providing customer service and assist in selling at an auto parts store. The roles and responsibilities associated with this role are listed on the Parts Counter Person Resume as – selling parts and taking inventory of stock, helping customers and making orders, answering to customer’s doubts and queries, offering updates on parts shipment and delivery and providing basic advice about parts selection. Other duties include keeping the store neat and organized, ordering spare parts, and keeping a database of all sold parts.
Those seeking to make a career in this line should mention on the resume the following skills and abilities – knowledge of auto parts and strong attention to detail, ability to recognize and distinguish products quickly, relevant software knowledge, and prior work experience or customer service skills. The qualification for this role includes a high school diploma and knowledge of auto parts and auto repairs.
Objective : Dedicated Parts Counter Person with 2 years of experience in the automotive industry, excelling in customer service and inventory management. Proficient in using electronic parts catalogs and software for ordering and invoicing. Bilingual in English and Spanish, I effectively communicate and collaborate with diverse customers and team members to ensure timely service and satisfaction.
Skills : Exceptional Customer Service And Communication Skills, Problem Solving, Attention To Detail, Parts Knowledge
Description :
Issued parts to mechanics and assisted customers in locating and ordering necessary components.
Streamlined parts room organization, resulting in improved efficiency and reduced downtime.
Utilized Microsoft Office Suite and various automotive software for invoicing and inventory management.
Engaged with walk-in customers to provide tailored assistance and solutions.
Identified parts for technicians using electronic catalogs and ensured accurate order fulfillment.
Executed online orders and managed stock replenishment through manufacturer systems.
Maintained accurate records of parts transactions and inventory levels.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Auto Tech
Senior Parts Counter Person Resume
Headline : Accomplished Senior Parts Counter Person with over 7 years in the automotive sector, specializing in customer engagement and inventory optimization. Skilled in leveraging electronic catalogs for efficient ordering and invoicing. Bilingual in English and Spanish, I foster strong relationships with clients and colleagues, driving satisfaction and operational success.
Assisted customers with parts inquiries in-person and over the phone, ensuring a high level of service.
Utilized electronic catalogs to accurately identify and locate parts, improving order accuracy.
Provided exceptional customer experiences, fostering loyalty and repeat business.
Maintained up-to-date knowledge of product offerings, promotions, and inventory levels.
Conducted regular inventory checks and collaborated with management to optimize stock levels.
Advised customers on alternative parts and solutions when necessary, enhancing satisfaction.
Processed orders and managed payments efficiently, ensuring timely delivery of products.
Experience
5-7 Years
Level
Senior
Education
AAS
Parts Counter Person Resume
Objective : Proficient Parts Counter Person with 2 years of hands-on experience in automotive parts sales and inventory management. Adept at using electronic catalogs and software for efficient order processing. Bilingual in English and Spanish, I excel at delivering superior customer service and fostering positive relationships, ensuring a seamless experience for clients and colleagues alike.
Skills : Automotive Service Excellence (ase) Certifications, Expert In Brake Lathe Operation, Tire Installation And Repair Expertise, Database Management, Sales Techniques, Promotional Strategies
Description :
Processed automotive parts orders efficiently, ensuring timely delivery to repair shops.
Managed inventory levels, restocking shelves and optimizing product placement.
Served as the primary point of contact for customer inquiries and parts requests.
Collaborated with service departments to provide accurate body shop estimates.
Utilized microfiche systems for order preparation and assisted with inventory counts.
Supported technicians and customers in identifying and ordering necessary parts.
Maintained stock levels to meet the needs of the body shop efficiently.
Experience
0-2 Years
Level
Junior
Education
AAS in Auto Tech
Parts Sales Associate Resume
Objective : Results-oriented Parts Sales Associate with two years of experience in the automotive industry, adept at enhancing customer satisfaction through expert product knowledge and effective service. Skilled in utilizing electronic catalogs for precise ordering and inventory management, I thrive in fast-paced environments, delivering exceptional support and fostering lasting customer relationships.
Skills : Conflict Resolution, Shipping And Receiving, Computer Proficiency, Point Of Sale Systems, Order Processing, Warehouse Operations
Description :
Provided expert automotive advice to customers, enhancing their purchasing experience.
Maintained store cleanliness and organized displays to promote a welcoming atmosphere.
Assisted technicians in the selection and handling of parts for vehicle repairs.
Conducted monthly inventory audits to ensure accurate stock levels.
Promoted a customer-friendly environment through effective communication and service.
Utilized catalogs and software to determine part numbers and pricing efficiently.
Collaborated with team members to improve overall store operations and customer service.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Auto Tech
Parts Counter Person Resume
Objective : Enthusiastic Parts Counter Person with 2 years of experience in the automotive sector, adept at managing inventory and delivering exceptional customer service. Proficient in utilizing electronic catalogs for efficient order processing and invoicing. Bilingual in English and Spanish, I excel in engaging with diverse customers to enhance satisfaction and ensure seamless operations.
Skills : Technical Documentation, Customer Service Skills, Parts Cataloging, Forecasting Demand, Safety Compliance, Negotiation Skills
Description :
Oversaw inventory management and ensured accurate stock levels to meet customer demand.
Utilized electronic parts catalogs to facilitate precise order processing and invoicing.
Engaged with customers via phone and in-person to provide product recommendations and service.
Collaborated with technicians to ensure timely parts delivery for service repairs.
Maintained organized and efficient parts department to enhance workflow.
Conducted regular audits of inventory to minimize discrepancies and optimize stock.
Provided exceptional support to customers, fostering loyalty and repeat business.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Auto Tech
Automotive Parts Clerk Resume
Summary : With a decade of experience in automotive parts management, I bring exceptional expertise in inventory control and customer service. Skilled in utilizing advanced electronic parts catalogs, I streamline order processing and ensure accurate invoicing. My strong communication abilities foster positive relationships with customers and colleagues, enhancing overall operational efficiency.
Skills : Catalog Research And Analysis, Team Collaboration, Technical Aptitude, Product Knowledge
Description :
Managed incoming phone inquiries and provided prompt solutions to customer requests.
Assisted walk-in clients in identifying and obtaining required parts, ensuring a high level of service.
Coordinated with shop technicians and wholesale accounts to source and secure necessary parts.
Oversaw the loading and unloading of parts deliveries, maintaining accurate inventory records.
Executed cash handling procedures, including store opening and closing processes.
Utilized electronic systems for parts lookup and order management, enhancing operational efficiency.
Experience
7-10 Years
Level
Management
Education
AAS in Auto Tech
Parts Counter Person Resume
Headline : A seasoned Parts Counter Person with 7 years of experience in the automotive industry, adept at optimizing inventory management and enhancing customer satisfaction. Proficient in utilizing electronic catalogs and invoicing systems to streamline operations. My bilingual skills in English and Spanish empower effective communication with diverse clientele, ensuring timely and accurate service delivery.
Processed customer orders accurately and efficiently using electronic systems.
Collaborated with service technicians to fulfill parts requests and maintain inventory levels.
Managed shipping and logistics for parts deliveries, ensuring timely arrivals.
Assisted in inventory management, conducting regular audits to optimize stock levels.
Delivered parts to technicians on-site as needed to support service operations.
Worked closely with the senior parts specialist to enhance team collaboration.
Coordinated with the service manager to ensure parts availability for service teams.
Experience
5-7 Years
Level
Management
Education
AAS in Auto Tech
Parts Department Associate Resume
Objective : With two years of experience in the automotive parts sector, I specialize in providing exceptional customer service and managing inventory effectively. Skilled in utilizing electronic parts catalogs for accurate order processing, I ensure timely fulfillment and satisfaction. My bilingual proficiency in English and Spanish enhances communication with diverse customers, contributing to a positive service experience.
Skills : Automotive Inventory Management, Customer Service Excellence, Customer Service, Order Processing And Fulfillment, Sales Promotions, Lead Generation
Description :
Supported the parts manager by ensuring all paperwork and orders were processed efficiently and accurately.
Managed claims for shortages, overages, and damages to maintain inventory integrity.
Operated the parts counter, assisting customers and checking stock levels.
Provided exemplary customer service, leading to improved customer retention.
Received commendations for outstanding service and earned a commission raise.
Utilized electronic catalogs for effective parts lookup and order processing.
Collaborated with the service department to fulfill parts requests promptly.
Experience
0-2 Years
Level
Entry Level
Education
A.A.S. in Auto Tech
Parts Counter Person Resume
Headline : Dynamic Parts Counter Person with 7 years of extensive experience in the automotive industry, focusing on customer service excellence and precise inventory control. Proficient in utilizing electronic parts catalogs for efficient order processing and invoicing. Bilingual in English and Spanish, I build strong relationships with customers and colleagues, ensuring seamless operations and outstanding service.
Skills : Reynolds & Reynolds Software, Parts Fabrication Techniques, Forklift Operation And Safety, Parts Handling And Rigging, Sales Reporting, Customer Relationship
Description :
Managed customer inquiries and provided expert advice on automotive parts and accessories.
Maintained accurate inventory records and ensured timely replenishment of stock levels.
Utilized electronic systems for order processing, invoicing, and inventory management.
Developed strong relationships with customers to enhance satisfaction and loyalty.
Processed warranty claims and coordinated with suppliers for returns and exchanges.
Trained new staff on inventory management systems and customer service protocols.
Collaborated with technicians to ensure accurate parts delivery for vehicle repairs.
Experience
5-7 Years
Level
Management
Education
AAS in Auto Tech
Parts Counter Person Resume
Objective : Detail-oriented Parts Counter Person with over 5 years of experience in automotive parts sales and inventory management. Proven ability to provide exceptional customer service, accurately process orders, and maintain stock levels. Strong knowledge of automotive components and systems, ensuring customers receive the right parts quickly and efficiently. Excellent communication skills and a commitment to team collaboration.
Skills : Inventory Management, Training New Staff, Record Keeping, Order Fulfillment, Warranty Processing
Description :
Assisted mechanics and customers with parts queries, ensuring accurate and timely responses.
Processed sales to automotive shops and coordinated deliveries throughout the Sacramento area.
Managed parts orders for customers and mechanics, ensuring prompt availability.
Developed strategies to attract new clients to the dealership.
Identified and ordered the correct parts for customers, expediting delivery to the shop.
Engaged with mechanics and customers to provide exceptional service and support.
Facilitated auto parts sales, contributing to overall revenue growth.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Auto Tech
Parts Counterman Resume
Headline : Results-focused Parts Counterman with 7 years of experience in the automotive industry, dedicated to optimizing parts sales and enhancing customer satisfaction. Expertise in utilizing electronic parts catalogs and inventory management systems for efficient order processing. Bilingual in English and Spanish, I excel in building strong customer relationships and ensuring accurate, timely service.
Skills : Expertise in Parts Identification, Customer Interaction Proficiency, Client Relationship Building, Customer Service, Inventory Management
Description :
Utilized electronic catalogs to accurately identify and price replacement parts for customers.
Processed and filled telephone orders for technicians and wholesale clients efficiently.
Coordinated logistics with parts drivers and service technicians to ensure timely deliveries.
Verified that all parts met quality standards before sale and delivery.
Maintained strong relationships with shop owners, fostering loyalty and repeat business.
Managed defective parts returns, ensuring prompt exchanges and credits for customers.
Oversaw warehouse organization, ensuring optimal stock levels and accessibility.
Experience
5-7 Years
Level
Executive
Education
AAS Automotive Tech
Parts Counterman Resume
Summary : With a decade of experience as a Parts Counterman, I excel in inventory management and customer interactions in the automotive sector. Proficient in leveraging electronic catalogs for seamless order processing and invoicing, I ensure accuracy and efficiency. My strong problem-solving skills and commitment to customer satisfaction drive operational success and enhance client relationships.
Skills : Inventory Management Software, Communication Skills, Problem Solving, Attention to Detail, Time Management
Description :
Processed daily stock and emergency orders to maintain optimal inventory levels.
Monitored and replenished on-hand inventory, ensuring availability of critical parts.
Conducted physical inventory counts and made electronic adjustments to maintain accuracy.
Took charge of managerial tasks in the absence of the department manager, demonstrating leadership.
Coordinated with suppliers to source parts, expediting work order fulfillment.
Assisted the department manager with inventory audits and tracking defective items for returns.
Efficiently located and sold parts to wholesale and retail customers, ensuring accurate transactions.
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