MIS Analyst Resume
Headline : Possess strong analytical, troubleshooting, problem-solving, and project management skills. Ability to interpret customer business needs and translate them into the application and operational requirements. Partner with business teams; external and internal business partners including interactions with all levels from high-level executives to subject matter experts.
Skills : SQL Server, VB .Net, MS Access, Crystal Reports.
Description :
- Developed working knowledge of Health Departments proprietary software, internet based applications and systems, as well as and databases technologies.
- Organized and tested for the purpose of evaluating systems and insuring that the most effective procedures, systems, methods and hardware are selected.
- Conducted preliminary analysis of systems to help determine the nature of the requirements, and decides whether the available advances in the IT technology should be incorporated.
- Performed routine functions, such as software backup, file restoration, software installation, hardware setup, reimages and configures new laptops for customs to include copying their files, settings, emails, and network and printer connections.
- Supported the mobilization of staff and recommend appropriate devices.
- Coordinated and supported staff training needs.
- Served on acquisition development and proposal evaluation teams and ensures that procurements are performed accurately, adequately documented, and effected in a timely manner.
Experience
5-7 Years
Level
Junior
Education
GED
MIS Analyst Resume
Summary : MIS Analyst professional with a background in project management, business and systems analysis, installation and configuration seeks position as a Systems Analyst in a fast-paced startup.
Skills : MS Office, Communication Skills.
Description :
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Managed call flow and responded to technical support needs of customers.
- Provided base level IT support to non-technical personnel within the business.
- Reviewed technical documentation and procedures.
- Installed software, modified and repaired hardware and resolved technical issues.
- Identified and solved technical issues with a variety of diagnostic tools.
- Provided on-call support for critical issues.
Experience
7-10 Years
Level
Management
Education
MS
MIS Analyst Resume
Objective : Seasoned professional looking to grow and succeed in a dynamic environment. A proven track record of exceeding departmental goals while initiating operational enhancements to improve quality and reduce costs. Excel in dynamic, demanding environments while remaining pragmatic and focused. Results oriented professional who is respected for relationship building, operational knowledge and integrity.
Skills : Microsoft Outlook, Managing Skills.
Description :
- Responded to and researched basic data and basic regulatory issues/questions from bankers, examiners, and Board Staff.
- Provided follows-up with customers to ensure their issues have been resolved.
- Provided input on training, goal development and guidance to staff.
- Independently researched and provided written comprehensive analysis on topics related to market, financial, or other data.
- Responded to and researched data and regulatory issues/questions from bankers, examiners, and Board Staff.
- Conducted research and development on analytical tools to provide support to examination teams Developed and maintains communication vehicles to disseminate information to key constituents throughout the division, the department and the system.
- Participated in System-level and ad-hoc projects which may include working with staff from other Reserve Banks and the Board of Governors Maintained a working knowledge of emerging issues, trends, and ongoing developments in the financial services industry, including current accounting and financial reporting standards.
Experience
2-5 Years
Level
Junior
Education
Certificate In Planning
MIS Analyst Resume
Objective : Results-oriented marketing professional with a track record of delivering superior results through strong cross-functional team leadership, creative problem solving and a disciplined business planning approach. Significant accomplishments in Portfolio Management New Product Development Website Development Cross-Functional Leadership P&L Management Consumer Insights.
Skills : Software Development, Accounting, Software Support.
Description :
- Provided software support and resolution for the company's ERP and financial reporting software; I also assisted the IT Director with resolving hardware, system, and network support.
- Worked with source data to track company assets and resolve accounting issues.
- Received system issues from users and either resolved them with end-user or coordinated efforts with outside resources until resolved.
- Prepared documents for management budget meetings and migrated completed budget to company ERP.
- Worked with Executive Management and the Accounting Department to perfect and complete the documents required for the company's budget planning meeting.
- Devised a method to transfer the budget to the company's ERP and accurately flow to financial statements.
- Had wanted to do it for years but had been unable to accomplish it.
Experience
2-5 Years
Level
Executive
Education
MS
MIS Analyst Resume
Headline : Ability to analyze and interpret information from multiple viewpoints. Proficient with all major computer operating systems. Analysis, Forecasting, Reporting, Advanced Excel, Problem Solving, Interpersonal, and Strong work ethics. Proficient in the use of Microsoft Project, Word Technical Skills: SAP FICO Accomplishments: Process Improvement Collaborated with [teams/departments] to ensure a smooth workflow and efficient organization operations.
Skills : Process Analysis, Business Requirements, UAT Testing, Business Continuity Planning, Financial Analysis, Presentation Skills, People Management, Forecasting, Training.
Description :
- Managed the Recruitment process flow of the clients by ensuring the SLA's are met by the predefined deadlines.
- Planned targets, monitoring numbers, and achievement of overall targets on a daily, weekly & monthly basis to meet the delivery requirements.
- Responsible for maintaining and analyzing the HR database which consists of information on the deliveries sent to the clients.
- Generated in-house Productivity Reports for the employees & escalating the same to the Management.
- Monitored & maintained the Revenue Model of the company.
- Able to develop a logic that minimized the reconciliations the Accounting Department had to perform on financial statements.
- Designed procedures, test procedures, & quality standards.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Business
MIS Analyst Resume
Headline : To obtain an MIS Analyst position as an analyst in my related field of study. Skills include strong communication, extensive knowledge, and hands-on experience.
Skills : Communication Skills, Analyst.
Description :
- Provided software support and resolution for the company's ERP and financial reporting software; I also assisted the IT Director with resolving hardware, system, and network support.
- Worked with source data to track company assets and resolve accounting issues.
- Received system issues from users and either resolved them with end-user or coordinated efforts with outside resources until resolved.
- Prepared documents for management budget meetings and migrated completed budget to company ERP.
- Worked with Executive Management and the Accounting Department to perfect and complete the documents required for the company's budget planning meeting.
- Able to identify, track, and implement corrections to the financial reporting software.
- Tested, maintained & monitored computer prog. & sys.
Experience
5-7 Years
Level
Executive
Education
Master's In Business Administration
MIS Analyst Resume
Objective : Working closely with the Compliance and Claims Department in researching operational chargebacks taken by customers when orders are unresolved, and check for proper documentation to determine whether to accept or deny a claim.
Skills : Keyboarding, Word, STAR software, some Excel, Outlook.
Description :
- Collected and organized financial, technical, statistical, operational, or examination data for report preparation and analysis, for inclusion in pre-scope packets, or for inclusion in formal presentations developed and presented by the analyst.
- Trained in data analysis and query techniques and continue selected examiner training.
- Built and provided basic end-user troubleshooting and desktop support on Windows, Linux, and Mac systems.
- Participated in various incentive programs and contests designed to support the achievement of production goals.
- Checked the HP Service Manager (HPSM) Queue regularly during the day and follows proper SLA procedures in resolving customer's issues.
- Coordinated the installation of computer prog. & sys.
- Conferred the nature of the info.
Experience
2-5 Years
Level
Executive
Education
Bachelors In Business
MIS Analyst Resume
Objective : MIS Analyst with professional knowledge of object-oriented design patterns and practices (DDD, CQRS, Gang of 4, SOLID, DRY, IoC, MVC, MVP, MVVM, Observer, Active Record, Factory, Repository, etc.), micro processing systems, and enterprise n-tier distributed systems architecture based on SOA / microservice principles.
Skills : C#, Asp.Net, SQL, AngularJS, Web Services.
Description :
- Responsible for the support and maintenance of an online worker's compensation application called Pyramid.
- Involved writing / modifying programs using Clipper 5.x/FoxPro / and Visual Basic to satisfy specific needs.
- Increased at a later time to include the security maintenance of every employee on a Windows domain and for managing all email accounts on a Eudora Worldmail Server.
- Performed other various MIS duties as directed.
- Supported the goals of the Information Systems Team.
- Used Active Directory for creating and maintaining user and computer accounts Using Exchange Server 2010 tools to create and manage user mailboxes.
- Processed or computation needs a computer prog. is to address.
Experience
2-5 Years
Level
Executive
Education
BBA
MIS Analyst Resume
Headline : Implementing processes and monitor chargeback claims for compliance. Prepare a monthly summary report with an explanation to management and all warehouses of why the company incurred a chargeback.
Skills : Microsoft Office, Content Management.
Description :
- Monitored and responded quickly and effectively to requests received through the ServiceNow ticketing system and phone calls.
- Maintained software and hardware inventories, this includes purchasing IT-related components.
- Managed PC setup and deployment for new employees using standard software, images, and software.
- Provided support for local and remote staff working within a virtual desktop environment with desktop hardware.
- Provided first-level technical assistance to end-users on all supported hardware and software products.
- Documented internal procedures.
- Assisted in the identification of emerging technologies that may be appropriate for the company, provide technical knowledge, skills, and support to the development team.
Experience
5-7 Years
Level
Executive
Education
Associates In Computer Systems
MIS Analyst Resume
Summary : A detail-oriented professional with experience in developing and editing complex and detailed content for training, process documentation, policy and procedure, and business development materials for both the corporate and private sectors. Strengths include exceptional capabilities in written and verbal communication, teamwork, networking, organization, customer service, and problem-solving. I enjoy cultivating relationships with others and am passionate about process improvement.
Skills : Microsoft Office, Content Management, Customer Service, Leadership Development, Management, Powerpoint, Process Improvement, Policy Development, Analytics, Research, Written Communication.
Description :
- Managed and resolved incoming research requests for internal and external policy and procedures as related to business and customer needs.
- Submitted proposals and gained necessary approvals to edit or create content, resolving gaps or inaccuracies where identified.
- Served as subject matter expert (SME) for Customer Care policy and procedures to ensure understanding of content for front-line agent support.
- Proposed edits accordingly to improve accuracy and customer experience.
- Supported recorded call calibrations with Call Routing, Marketing, and Quality management teams that encompassed policy and procedure to ensure business intent and legal and compliance standards were delivered appropriately.
- Supported integration of policy and procedure within customer retention centers.
- Developed call guide for customer retention model providing proven sales strategies and best practices of standardized scripting for customer retention and increased stick rates.
Experience
7-10 Years
Level
Management
Education
GED
