A Pharmacy Volunteer works alongside professional Pharmacists and provides necessary support and assistance. While not all volunteers perform the same type of work tasks, the following are certain common and universal duties mentioned on the Pharmacy Volunteer Resume – handing out medicines, maintaining stock, selling over the counter, packing and labeling items, making sure that safety requirements are respected, delivering products to customers; assisting the head pharmacist in interpreting and transcribing medication data, tracking medication supply and inventory, placing and receiving supplies of stock; and compiling prescriptions.
Sample resumes mention the following skills – pharmacology knowledge, good math skills, computer literacy, and customer service orientation. Other useful skills include – experience in assisting pharmacists, proficiency in rotating stock, experience in stock pricing, shelving, and medication inventory, and excellence in gathering information and statistics mainly with new refills and prescriptions. Basic pharmacy training is often seen on eligible resumes.
Objective : Seeking a position as a pharmacy technician that utilizes my skills as well as provide opportunities for growth. Responding to insurance audit requests in a timely manner. Reviewing month-end reports, revenue, cash and adjustments for accuracy. Answering questions from patients, staff and insurance companies.
Skills : Customer Service Experience With Rx Data Entry, Inventory Management, Compounding, Dispensing Rx, Making Bubble Pack, Microsoft Office Word, Mixing IV, Handling Sale Register Transaction.
Description :
Provided excellent customer service.
Dispensed prescribed prescriptions medications & Over the Counter Medications to the customer.
Performed transactions at sale register.
Performed inventory of stock throughout the fill process.
Assisted pharmacist when needed for other work.
Performed pharmacy volunteer technician functions in an accurately & efficiently in a timely manner.
Answered incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits)
Experience
2-5 Years
Level
Executive
Education
Associate Of Applied Science
Pharmacy Volunteer Resume
Summary : To continue an educational background in Chemistry coupled with work experience in Health promotion and Behavior change initiatives by pursuing a Master's Degree in Pharmacology with hopes of pursuing a career in health research. Identifying and resolving patient billing complaints. Preparing, reviewing and sending patient statements. Evaluating patient financial status and establishes budget payment plans; monitor and report status of delinquent accounts.
Volunteered File/organize pharmaceutical documents and hospital intervention forms accurately and efficiently.
Produced medication labels/containers for pharmacists to fill and distribute prescriptions to patients.
Followed and carried out correct HIPAA, patient confidentiality and pharmacy safety procedures and regulations.
Performed routine discharge phone calls to patient/family homes, answer patient/family questions and concerns, and refer more detailed inquires to the appropriate hospital department.
Consoled patients/families politely and professionally during hospital stays and difficult situations.
Communicated effectively between doctors/nurses and patients/families to fulfill specific requests.
Trained new volunteer members on Hospitality Program procedures and all aspects of hospitality and its proper place in the medical field.
Experience
7-10 Years
Level
Management
Education
BA
Pharmacy Volunteer Resume
Objective : Pharmacy Volunteer position in a community/hospital pharmacy where I can apply my customer-service skills and knowledge of pharmacy practice. Reviewing accounts for possible assignment and make recommendations to the Billing Supervisor; preparing information for the collection agency. Assisting patients in locating financial assistance programs for monies due for medications. Preparing daily reports and performs financial system maintenance as required.
Skills : Medical Terminology, Type 60 Wpm, Excel And PowerPoint, Insurance Verification, Billing, Scheduling, Expense Reports.
Description :
Performed in Health Insurance Portability and Accountability Act assessment training.
Participated in repackaging and labeling of bulk medication.
Reviewed individual prescriptions to determine kind, strength, and dosage of drug to be dispensed.
Reviewed invoices of medication ordered.
Observed pharmacy compounding functions.
Provided distribution services and pharmaceutical support to health care professionals.
Volunteered in an outpatient setting.
Experience
2-5 Years
Level
Executive
Education
GED
Pharmacy Volunteer Resume
Headline : Seeking to expand my experience as a pharmacist where I can utilize my active clinical experience and skills to serve your firm and become part of your work team. Performing various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers. Processing payments from insurance companies and prepares a daily deposit. Participating in educational activities and attends monthly staff meetings.
Skills : Microsoft Office, 3rd Party MTM Applications I.e. Mirixa, Pharmacy Dispensing Programs PDX And EPS.
Description :
Assisted in all aspect of pharmacy activities.
Able to work collaboratively as a part of a team.
Ensured tasks are completed correctly in timely manner.
Filled and labeled patient medication with profound attention to detail.
Helped fill unit dose carts for different wards.
Helped receive and place medication orders on shelves to maintain par levels.
Focused on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller.
Experience
5-7 Years
Level
Executive
Education
BS In Pharmacy
Pharmacy Volunteer Resume
Summary : Obtain a Pharmacy Volunteer position that utilizes my skills in teaching, writing, journalism, etc. -- and helping me showcase the full extent of my abilities to learn quickly and perform new tasks. Conducting self in accordance with company's employee manual.
Maintaining strictest confidentiality; adhering to all HIPAA guidelines/regulations.
Skills : 65 WPM, Adobe Photoshop.
Description :
Prepared pre-counted vials for pharmacy technicians.
Constructed crash-carts which contained life-saving medications for use within the clinic.
Completed transactions with patients and communicated their needs to the appropriate persons.
Managed and stored completed prescriptions.
Assisted in stocking shelves and maintaining cleanliness.
Delivered information and answer questions in a positive manner to facilitate strong relationships with providers and their staff.
Completed the documentation necessary to track provider issues and facilitate the reporting of overall trends.
Experience
10+ Years
Level
Senior
Education
Certificate In Pharmacy Technology
Pharmacy Volunteer Resume
Objective : Diligent and motivated applicant seeking an entry level position of public health program assistant to work with diverse, underrepresented communities. I enjoy biking, reading books, and drawing sketchbooks. Leading projects involving an array of stakeholder groups, including: external vendor partners, IT delivery teams, customer care, and other business units.
Skills : Medical Terminology, Customer Service, Microsoft.
Description :
Answered a high volume of incoming calls.
Assisted customers by answering any questions.
Communicated with internal customers (store pharmacies) regarding customer information/orders.
Met individual goals and team averages for number of calls per hour and talk time per call.
Multi-tasked and completed work efficiently and effectively.
Complied with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines.
Assisted the pharmacist with all aspects of the pharmacy workflow.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor Of Science
Pharmacy Volunteer Resume
Objective : Pharmacy Volunteer with 4 years of experience in supporting customer care as it relates to patient concerns and issues with pharmacy claims and access to care. Supporting our internal operational functions as well as functions with our external PBM vendor. Employing pharmacy benefit process standards, including creation of SOPs and other benefits of process improvement initiatives.
Assisted with clinical services, such as medication reconciliation, prior authorization, refill authorization, etc.
Assisted with TSS staffing services including order triaging, phone call answering and other duties as assigned by the Director of Clinical Services, TSS Manager and TSS Supervisor.
Assisted pharmacists through queue monitoring, data entry and prescription transcription in Pharmacy Information Systems, submit insurance claims, transferring prescriptions in accordance with applicable laws, etc.
Assisted in ordering and maintaining merchandise levels and maintains a clean professional work area.
Greeted on site and telephone customers promptly and appropriately.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor Of Science
Pharmacy Volunteer Resume
Objective : Pharmacy Volunteer with 3 years of experience in Studying ways of effectively introducing change and making improvements that will increase productivity and reduce redundancy. Developing work plans, schedules, project estimates, resource plans, and status reports. Acting as a change agent and ensure process improvement activity is being communicated, understood, and supported within the organization. Handling patient issues with the utmost urgency, working with internal and external partners to solution and prevent access to care concerns.
Skills : Process Assistant, Oral Communicational Skills.
Description :
Handled cash register transactions and accurately enter sales information into cash registers.
Referred patients/customers to pharmacist/technician when appropriate.
Assisted customers by selling prescriptions and/or other products.
Ensured the correct medication, supplies and equipment are received by the patient.
Maintained adequate OTC inventories and supplies to meet the needs of customers.
Ordered, received, priced and put stock into inventory.
Maintained and orders non-billable pharmacy supplies. Oral syringes, bags, vials, etc.
Experience
2-5 Years
Level
Executive
Education
MS
Pharmacy Volunteer Resume
Objective : Pharmacy Volunteer is 2+ years of experience with project management approaches, tools and phases of the project lifecycle. Experienced working within cross-functional project team to understand business requirements and deliver process artifacts. Experienced with Waterfall and/or Agile methodologies preferred.
Skills : Business Assistant, Customer Service, Business Management.
Description :
Performed a variety of non-prescription data entry and report generating tasks.
Entered charges and credits for accurate adjudication and reconciliation of patient accounts and third-party claims billing as appropriate.
Handled all preparation for mailing, delivery and curbside delivery of prescriptions.
Rang all A/R payments, 3rd party payments and end of month payments into register.
Managed all returns to the pharmacy distribution center.
Trained and supervised volunteers.
Maintained the OTC area for cleanliness and stock.
Experience
2-5 Years
Level
Executive
Education
GED
Pharmacy Volunteer Resume
Objective : Pharmacy Volunteer is Receiving and triaging incoming phone calls and messages to handle questions, refill orders or other service requests and to ensure that clients have a positive experience in calling into the Company. Establishing relationships with clients and medical professionals to service their needs with professionalism, efficiency, and superior customer care in mind.
Skills : Medical Management, Account Payment.
Description :
Regularly checked for outdated OTC products.
Worked in a busy and stressful environment with varied shifts. Be able to stand for 8 to 10 hours daily.
Worked effectively in a team environment, and possess the ability to handle multiple tasks with ease.
Collected, posted and managed account payments.
Submited claims, audit claims and follow up with insurance companies.
Prepared and submited clean claims to insurance companies electronically or by paper.
Audited claims after submission and correct errors.
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