A Revenue Cycle Supervisor works for healthcare industries and is responsible for handling financial transactions. Roles and responsibilities associated with the post are listed on the Revenue Cycle Supervisor Resume as – minimizing dab debt, guiding revenue cycle teams, improving cash flow, analyzing trends, making recommendations to the senior management, ensuring that accurate billing information is entered into the billing systems, supervising the revenue cycle department in various duties, managing staff performance by providing regular feedback, performance reviews, and one-to-one meetings, reviewing financial hardship applications, overseeing the hiring and training of staff, and correctly coding diagnoses and procedures.
Those seeking this job role must mention on the resume the following skills – sound knowledge of health insurance providers, excellent customer service skills, the ability to work in a fast-paced environment, proficiency in all MS Office applications, and medical office software. A bachelor’s degree in finance, healthcare administration, or business administration is often listed on job resumes.
Objective : College graduate with remarkable customer service, who is knowledgeable in Microsoft Office, has excellent communication skills and seeks a position in a fast paced environment where I can utilize my skills.
Skills : Supervisor, Collaborative Skills.
Description :
Managed 12 staff members to promote efficiency in revenue cycle operations for 6 surgical specialties and 400+ providers.
Reviewed and managed reports to find training issues and execute training development while retaining employees for corporate cost reduction in employee turnover.
Worked closely with Clinic Managers and Provider Representatives from top payers to alleviate the influx of improper denials and resolve claims ending in payment.
Drafted and delivered monthly and annual reviews for staff while delivering good job performance and constructive criticism to enable the growth and development of existing staff.
Identified trends and initiated system edits for automated processes for mitigation of issues.
Charged Correction workgroup committee- working collaboratively with a team of Supervisors and Managers to mitigate the need for charge corrections and promote clean claims submission.
Developed templates based on payer policy for the team to use for 1 touch resolution and timely follow-up on claims.
Experience
2-5 Years
Level
Executive
Education
Bachelors Of Science
Revenue Cycle Supervisor Resume
Summary : Experienced revenue cycle professional with over 10 years of healthcare experience in hospital and medical office environments. Proven record of reliability and strong ability to establish rapport with patients, family, and staff.
Skills : Microsoft Excel, Computer Skills, Access, Hyperion.
Description :
Provided assistance to the Director of Patient Access with all daily functions.
Prepared payroll and completed monthly work schedules to ensure adequate staffing.
Promptly followed up on patient complaints.
Monitored and improved upfront collections as well as bad debt write-offs.
Performed evaluations in a timely manner.
Supervised centralized scheduling, pre-op callers, pre-registration, and insurance verification.
Improved drop calls percentages and improved call hold time.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Revenue Cycle Supervisor Resume
Summary : Accomplished business professional skilled in working with people and implementing programs from the ground up. I have a background in Health Care, Revenue, Public Health, Business and Finance, and Training as well as managing people and companies related to all of these areas. Exceptional communication and management skills.
Skills : Business Process Re-Engineering, Healthcare Management, Operations Management, Revenue Cycle Management, Negotiation, Process Mapping, Financial Reporting, Month End, Process Improvement, Software Implementation, Team Leader, Team Management, Policy Development, Process Improvement, Team Building.
Description :
Led analytical assessments of both clinical and business operations to identify opportunities for improvements, drive root-cause analysis of any potential issues and propose solutions to problems.
Ensured sustainability of improvements and change management.
Created claims and invoices for Waivers, Grants, and Special Contracts billing.
Created new training manuals specific to Anasazi EMR software and applications.
Provided training and work to align efforts on clinical and operational teams.
Played integral role as Subject Matter Expert in all issues related to Revenue Cycles and Customer Service.
Designed, developed, and wrote Anasazi's (Cerner) technical manual for more efficient utilization of the application.
Experience
7-10 Years
Level
Management
Education
Certificate In Project Management
Revenue Cycle Supervisor Resume
Objective : Self-starting and detail-oriented team player with six-plus years in accounts receivable revenue cycle management and financial analysis within the healthcare industry.
Skills : Microsoft Office, Epic, Customer Service, Medical Terminology, Medical Billing And Coding, Centricity.
Description :
Increased productivity by 10% through workflow analysis and streamlining processes.
Reconciled department's unidentified cash deposits and credit balances before month-end close.
Worked with government agency on Purchase Order budget; conducted variance analysis and budget forecasting preventing reimbursement issues in their upcoming fiscal year.
Led the reviewing, training, and testing of 200+ agreements for business migration.
Profitability forecasting for agreement negotiations through payer mix analysis.
Decreased Days Sales Outstanding by 2 days through payment history analysis and trend identification.
Experience
2-5 Years
Level
Junior
Education
A.S. In Environmental Horticulture
Revenue Cycle Supervisor Resume
Summary : Experienced Revenue Cycle Supervisor professional desiring a position in the medical coding/billing industry that will allow me to utilize my experience, education, leadership, and decision-making skills while supporting a company's stated vision and mission statement.
Skills : Microsoft Office, Medical Terminology, Medical Billing, Medical Records.
Description :
Managed, tracked, and facilitated policies and procedures to maximize reimbursement while maintaining patient and physician satisfaction and adherence to compliance policies Supervised the daily business functions of the patient visit from point of entry to accurate adjudication of the patient's accounts.
Instituted quality work and adherence to the Practice's Standard Operating Procedures (SOPs).
Developed, implemented, and maintained the Practice's revenue cycle training materials.
Administered the credentialing and re-credentialing process of the providers.
Interviewed, hired, and trained new employees on SOPs, systems, metrics, government regulations, etc Identified and researched denial trends among insurance carriers to reduce impact to the receivables.
Created and instituted the use of the patient encounter form and standardized the use of it.
Worked with other departments on committees or projects as assigned (grant writing, center newsletter).
Experience
10+ Years
Level
Senior
Education
Master In Public Health
Revenue Cycle Supervisor Resume
Summary : A challenging Revenue Cycle Supervisor position, at a growth-oriented company, will allow me to both further utilize my skills and acquire new abilities.
Skills : Revenue Cycle, Billing, Leadership, Microsoft Office.
Description :
Led analytical assessments of both clinical and business operations to identify opportunities for improvement and drive root-cause analysis of any problems.
Ensured sustainability of improvements and change management.
Created a new training manual specific to Anasazi EMR software and applications.
Provided training and work to align efforts on clinical and operational teams.
Played integral role as Subject Matter Expert in all issues related to Revenue Cycles and Customer Service.
Mentored and developed teams by example as well as thorough knowledge transfer to promote the success of continuous improvement programs and quality initiatives.
Received and responded to all client issues, identifying and initiating efficient, effective resolutions with the goal of maintaining positive relationships and retention.
Experience
7-10 Years
Level
Management
Education
Certificate In Project Management
Revenue Cycle Supervisor Resume
Headline : Results-oriented, hands-on professional with accomplishments in the revenue cycle management industry. I have experience in DMEPOS accreditation, credentialing, software implementation, and practice management. Major strengths include strong leadership, supervisory experience, excellent communication skills, competence, being a strong team player, attention to detail, respect for compliance. I have a thorough knowledge of coding and compliance practices and have a clear vision to accomplish company goals.
Responsible for supervising all aspects of Credit Resolution, Payment Posting, Bank reconciliation, Charge Capture and Charge Capture Reconciliation, and Unidentified Balances.
Ensured departmental processes and workflows are followed on a consistent basis and within the established guidelines.
Monitored daily processes, reporting on activity, operational expectations of staff, daily distribution of workload, and ensuring completion within lag day guidelines.
Logged all productivity statistics and reported to the Manager.
Identified opportunities for improvement and increased efficiency and develop and implement processes to address.
Provided daily/weekly and monthly AR Reports and analysis of AR.
Provided staff audits to ensure productivity, work output and processes are appropriately followed along with supervision of 18 staff in Cardiology office.
Experience
5-7 Years
Level
Executive
Education
Master Of Business Administration
Revenue Cycle Supervisor Resume
Headline : As a Revenue Cycle Supervisor, responsible for Participating in contract negotiation, providing all patients with financial consultations, Reviewing weekly billing and reimbursement reports to watch for trends and denials, Leading monthly staff meetings to discuss changes, trends, and/or staff concerns.
Acted as primary contact for departments and other entities as required within front office, call scheduling areas, verification and auth requirements are met prior to services rendered.
Experienced, Designed and implemented organization-wide processes and policies able to successfully increase efficiency, reduce ageing, increase cash flow, and enhance employee retention.
Negotiated, initiated and composed vendor agreements and contracts.
Reviewed current and existing contracts to identify contract expirations and coordinated with management to determine contract renewal disposition.
Created and analyzed accounts receivable reports for monthly meetings with Operations to discuss areas of opportunity and escalate contract issues.
Troubleshoot and corrected data errors, and develop new processes if necessary.
Experience
5-7 Years
Level
Executive
Education
Master Of Business Administration
Revenue Cycle Supervisor Resume
Summary : As a Revenue Cycle Supervisor, responsible for the supervision of 8 FTEs between 3 clinic locations on all aspects of patient access/front desk patient registration, scheduling, insurance verification, prior authorizations/referrals, medical coding, medical billing, insurance payment follow-up, denial management, claim appeal submission, payment posting, patient balance/self-pay collections for the medical provider, outpatient surgical suite (facility), and OT Therapy services.
Reviewed and enhanced staff assignments and performance to ensure timely and accurate posting of payments and adjustments in accordance with department procedures and protocols.
Staff efficiency before hire was 67%, 6 months after hire 96% and holding.
Oversaw and monitored the workflow for assigned area and ensures that work is processed efficiently so that deadlines/goals are met.
Ensured accurate and timely claims.
Established effective and timely communication with assigned staff to ensure issues are identified & resolved and to provide feedback and hear suggestions for improvement.
Trained, coached and correctived action as needed for assigned staff.
Identified payer issues and trends as they arise.
Experience
7-10 Years
Level
Management
Education
GED
Revenue Cycle Supervisor Resume
Headline : Passionate, dedicated, and motivated professional with a strong background in Revenue Cycle Management and Organizational Leadership within the Healthcare Industry. Possess years of successful experience coordinating daily operations within the charge entry, payment posting, insurance verification, and accounts receivable departments.
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