A Product Service Associate works alongside the development, management and operations team to ensure product development and delivery is as per the allotted timeframe and specified budget. While the duties vary from product to product, certain tasks are common and are listed on the Product Service Associate Resume as follows – assisting in developing new products, preparing and organizing status, recording product defects, developing mitigation plans to resolve risks; developing functional requirements, maintaining accurate and complete product-related information; identifying process improvements, training the team about the products, and identifying product marketing ideas.
The most sought-after skills for the post include the following – excellent phone etiquette, proficient computer skills; outstanding communication skills, strong people skills, knowledge of using all types of electronic equipment and the discretion to maintain the confidentiality of information. A high school diploma or GED is required to the least.
Ordered replacement parts, displays and signs and install.
Uploaded photographs of sets.
Set and maintained bay sets, displays, and signs to Plan-O-Gram, along with operating material handling equipment in a safe manor.
Properly processed hazardous materials, Load and unload materials from trucks.
Worked overtime as needed and providing excellent customer service.
Ensured price change execution and store pricing integrity is completed to store standards.
Created and posted credit and Special Value signs.
Experience
10+ Years
Level
Senior
Education
Nursery Management
Sr. Product Service Associate Resume
Summary : To obtain a position that will use and challenge abilities to excel and contribute to the overall goals as a company.
Skills : Autodesk AutoCAD . Autodesk Revit . Microsoft Windows XP, Office XP Professional . Microsoft, Excel, Publisher, PowerPoint, Word . FileMaker Pro . Typing speed 50wpm.
Description :
Ensured all of the products, signage and company standards are met and assembled properly according to the business plans and planograms.
Licensed to operate heavy power equipment such as forklift, electric pale jack, order picker, and the reach truck.
Prepared store for opening and closing.
Responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance in selection, demonstration, and purchase of products including special orders and installations.
Translated Spanish to English for non-English speaking customers.
Complied with various tasks, such as cashier, lumber customer service associate, returns specialist and was promoted to team leader within a year's time for initiative.
Worked ethic and carrying out the goals of the department.
Experience
10+ Years
Level
Senior
Education
Diploma
Jr. Product Service Associate Resume
Objective : Manufacturing and retail end of optical sales. Ordered lense blanks and edged them for the patient. kept a accurate frame and single vision finished lense blank inventory. Working for Lowe's Home Centers open a new experierence with logistics of a major home improvement center. Edged lenses for rimless as well as full frame. Metal and zyl frames. tinted and edged multi-focal lenses. Explained the use of multi-focal lenses for first time multi-focal lenses patients.
Skills : Use Of A Lensometer, Utilization Of Optical Dispensing And Adjusting Tools, Inventory Control.
Description :
Changed elevations of merchandise bays to fit redesigned planograms for new product or switching to a different vendor.
Safely used powered-equipment as i cleaned, repainted, and repaired store fixtures.
Photographed and uploaded new aisle images for lowe's iphone app, allowing customers to locate products with ease.
Worked along side other PSA's and look at projects that are given to use to complete.
Able to read and write.
Able to climb stairs and silos frequently.
Able to stand for entire shift and work overhead.
Experience
2-5 Years
Level
Junior
Education
Manufacturing
Product Service Associate III Resume
Objective : To obtain a specialized business position with opportunities for advancement into entry-level management.
Skills : DBM/380 DataBase Concepts - SQL, Web/240 Web Design.
Description :
Assigned primarily to one zone on the sales floor, but may be required to work in other areas.
Able to operate, demonstrate and explain merchandise in assigned area.
Able to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures.
Responded appropriately to basic customer and employee inquiries.
Read, wrote and communicated using English language sufficient to perform job functions.
Able to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc).
Able to interpret price tag and UPC information.
Experience
2-5 Years
Level
Executive
Education
Diploma
Product Service Associate II Resume
Summary : To obtain a position that will enable to utilize and grow strong organizational skills, educational background, and ability to work well with others.
Skills : Very Fast Learner, Calm Under Pressure, Organized And Efficient.
Description :
Guided and coached newly hired employees as an on the job mentor.
Implemented and oversaw the completion of projects assigned to me and/or small team.
Acted in the capacity of a team leader during larger resets that required 2-3 employees.
Identified, distributed, and balanced tasks based on strengths and abilities of peers to aid in the completion of projects on or before assigned deadlines.
Assisted and guided peers on attaining certifications for specific job required equipment.
Ensured the store displays and signage are maintained and up to date.
Checked resets completed by outside vendors to ensure properly completed, products are stocked and priced correctly, and damaged products are identified and processed according to procedures.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science
Product Service Associate I Resume
Headline : To gain employment as a maintenance mechanic /supervisor, Able to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden, including the outside perimeter of the store.
Responsible for ensuring store displays and signage are maintained and up to date.
Included moving beams and grids, rotating stock, building products, and displaying products and product support materials as appropriate.
Responsible for ensuring resets completed by outside vendors are properly stocked and priced, and damaged products are identified and processed according to procedures.
Responsible for providing excellent customer service by assisting customers in locating, selecting, demonstrating, and loading of merchandise in a friendly and professional manner.
Required morning, afternoon, and evening availability any day of the week.
Able to move large, bulky and/or heavy merchandise.
Able to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Experience
5-7 Years
Level
Executive
Education
BS In Criminal Justice
Product Service Associate/Supervisor Resume
Summary : Seeking a position as an Entry Level Programmer by utilizing developed abilities, experiences and skills gained through relevant education and projects to contribute to the continuing success of your company.
Ensured that lowes products and the look and feel of the store is the same as an other lowes across the country.
Worked everyday with a great attitude and proud to work.
Used Building, problem solving.
Able to smile through all adversity.
Able to do aby job thrown.
Able to stand for entire shift and work overhead.
Experience
7-10 Years
Level
Management
Education
High School
Assistant Product Service Associate Resume
Objective : Over 8 years of proven experience providing customer service for several different companies, confident will make an immediate contribution to your team. Demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes.
Skills : Operation Of Cash Register, Money Handling, Opening And Closing Store.
Description :
Executed in-store service resets and projects as part of the Product Service Management Team (PSA).
Performed day to day in-bay product service rotations, down-stocking, fronting, facing and detailing products.
Assisted in reset completion through issue resolution and store level tasks based on service expectations, sales trends and store needs.
Arranged in-store aisles, including product placement.
Interacted with customers contributed to a 30% overall improvement in customer feedback.
Improved the efficiency of customer service department by providing training for new hires and setting up training materials that are used for new hires.
Assisted Product Service Supervisor and Department Manager with time management, prioritization and completion of weekly scheduled reset projects.
Experience
2-5 Years
Level
Executive
Education
BS
Product Service Associate/Manager Resume
Summary : Developed working relationships with key store personnel and service providers to ensure effective communication.
Able to read, write, and perform basic arithmetic (addition, subtraction).
Able to climb stairs and silos frequently.
Skills : Hard Worker, Microsoft Office Certified, Spreadsheets.
Description :
Performed product resets according to task sent from corporate office.
Ensured all work is completed by the due date and in the time allowed for the task.
Ensured that work area is organized to ensure highest work efficiency.
Cleaned the product bay and set sellable products, displayable products and display signs according to the blueprints.
Ensured that the reset product bay meets store expectations in appearance and organization.
Worked organize and neatly to ensure that product is still shoppable and work area is not impeding customer traffic.
Submited online close-out form to corporate.
Provided outstanding service to all customers.
Experience
10+ Years
Level
Senior
Education
BS
Product Service Associate Resume
Summary : Rewarding and challenging position in a well reputed company that offers varied job responsibilities where skills can benefit the company, along with the opportunity for advancement.
Skills : Microsoft Office, Windows 7, Adobe Connect.
Description :
Developed working relationships with key store personnel and service providers to ensure effective communication.
Able to read, write, and perform basic arithmetic (addition, subtraction).
Able to climb stairs and silos frequently.
Utilized genesis program.
Edited and printed new pricing labels, while methodically following the store's system of item numbers.
Worked alongside a team to complete product replacement designed by a corporate planogram.
Communicated with vendors regarding back order availability, future inventory and special orders.
Described product to customers and accurately explained details and care of merchandise.
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