Service Porter Resume Samples

A Service Porter commonly works at the car dealership and takes responsibility for packing and moving vehicles from one place to another. The job description includes cleaning cars and performing light maintenance tasks as instructed by the supervisor. The other associated tasks are listed on the Service Porter Resume include the following – maintaining new and used vehicle in good condition by cleaning the interiors and exteriors; moving cars as directed, cleaning driveaway and sidewalks; making key tags for vehicles, driving vehicles to and from service lanes and parking lot as required; and performing all duties as assigned.

Common requirements for the post include – the ability to follow directions, a positive attitude; prior automotive knowledge, trust-worthy; and a good driving record. No formal training or education is needed to become a Service Porter, as incumbents are provided on-the-job training.

Service Porter Resume

Objective : Dedication, motivation, and open mindedness are some of the many attributes that will allow achieving goals. Working hard and being a positive influence to others has always been of monumental importance.

Skills : Detail, Driving, MS Office, Customer Service, Data Entry.

Description :

    1. Provided primary customer service relations through positive communication, addressing customer concerns, questions, and ensuring long-term and accurate usage of vehicle equipment.
    2. Assisted with service write-ups and identified customer's automotive vehicles for service consultant.
    3. Uncovered vehicle protective coverings and identification tags prior to returning the vehicle to ensure customer satisfaction.
    4. Inspected vehicles for stains, debris, and damages and reported any damage immediately to management, assuring business guidelines are followed.
    5. Coordinated transportation for customers to and from the dealership in order to achieve optimal use of business time and requirements based on the customer.
    6. Maintained order of vehicle lot as directed and in accordance with dealership display standards.
    7. Performed deliveries of vehicles and parts for business and part department needs.
    8. Conducted with shop maintenance as well as performed service to customer vehicles to provide safety to customers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HS


Service Porter I Resume

Headline : Seeking long term employment in an environment that offers a greater challenge, growth opportunities, and the opportunity to help the company advance efficiently and productively.

Skills : Microsoft Office, Customer Service, Firearms experience, Writing Skills, Interpersonal Communication Skills, Leadership Skills, Organizational Skills.

Description :

    1. Transfer luggage, trunks, and packages to and from vehicles or loading areas by hand or using baggage carts.
    2. Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
    3. Provide boarding assistance to the elderly, sick, or injured people.
    4. Respond to passengers' questions, requests, or complaints.
    5. Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
    6. Scrub, scrape, or spray machine parts, equipment, or vehicles, using scrapers, brushes, cloths, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, or hoses.
    7. Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
HS


Service Porter-Part Time Resume

Objective : An experienced professional is now seeking to work full time at a company where skills and experience contribute to the success of the organization.

Skills : Graphic Designer, Automotive Detailer, And Contain Quality Attention To Detail.

Description :

    1. Provide assistance to any technicians or management staff when necessary.
    2. Manage the service drive throughout the day & assure all cars are inspected & properly tagged prior to further maintenance.
    3. Have also successfully trained three new service porters in the course of 1 month of my employment.
    4. Exceptional friendly service & ethic to work hard has played a key role in daily responsibilities at work.
    5. Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.
    6. Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
    7. Assigned to clean bay areas, end of the day, using a push scrubber machine.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
HS

Jr. Service Porter Resume

Objective : Accomplished and energetic worker with a solid history of achievement in a fast-paced work environment. Motivated hard worker with strong organizational and prioritization abilities. A responsible team member is proficient in various areas that deal with customer service.

Skills : Detail Cars, Customer Service, Problem Solving, Quick Learner.

Description :

    1. Responsible for accepting vehicles from the service lane and placing into a waiting lane or drop lane depending on priority.
    2. Assisted with transporting equipment, supplies, and vehicles between different buildings and local vendors.
    3. Required knowledge of multiple vehicles including automatic and standard transmissions and driving characteristics.
    4. Delivered completed vehicles to customers while keeping their satisfaction a top priority.
    5. Assisted with managing inventory using proprietary ER-Access software.
    6. Maintained department computer equipment including software updates.
    7. Frequently ran errands for other team members to keep the department running smoothly.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma

Service Porter II Resume

Headline : Seeking to obtain a position as a team-player in a people-oriented organization where one can maximize the customer service experience in a challenging environment to achieve corporate goals.

Skills : Electric Pallet Jack, Orderpicker, Forklift Operator, Driving, MS Office.

Description :

    1. Assists with service write-ups and tagging of customer cars and trucks.
    2. Picks up parts from the Parts Department and perform deliveries as required.
    3. Responsible for the transport of new vehicle arrivals to the lot from a storage facility.
    4. Removes vehicle protective coverings and ID tags prior to returning the completed vehicle to the customer.
    5. Keeps vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards.
    6. Inspects vehicles for stains, debris, and damages before returning the vehicle to the customer, and report any damage immediately.
    7. Check wheel alignment and battery of customer cars as they came through the service bay.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
HS

Executive Service Porter Resume

Summary : Active DOD Secret Clearance and able to read and write Hangul/Korean. Rising systems professional with significant military and civilian experience with the ability to program radios to transmit and receive secure transmissions, repair, and operation of radios.

Skills : Customer Service, Bilingual, Data Entry, Excellent Communication & Interpersonal Skills.

Description :

    1. Check-in customers to assigned Service Advisors, transfer vehicles to proper parking stalls and technician bays.
    2. Assist customers with various inquiries concerning products, recalls, systems, and store merchandise.
    3. Resolve customer requests, questions and complaints regarding the company's services or products.
    4. Contribute towards a collective working environment by educating customers with product configuration, Bluetooth and phone to vehicle connections when needed.
    5. Assist customers with a shuttle service to and from their home.
    6. Inspects vehicles for stains, debris, and damages before returning the vehicle to the customer, and report any damage immediately.
    7. Prepared new and used vehicle for customer delivery, reported any damages or accidents to supervisor.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Certification

Service Porter II Resume

Objective : Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.

Skills : Cashier, Customer Service, Food Prep, Handling Money, Store Planning and Design, Employee Scheduling, Excellent Multi-Tasker, Inventory Control Procedures, Detail-Oriented, Organized.

Description :

    1. Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
    2. Scrub, scrape, or spray machine parts, equipment, or vehicles, using scrapers, brushes, cloths, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, or hoses.
    3. Press buttons to activate cleaning equipment or machines.
    4. Drive vehicles to or from workshops or customers' workplaces or homes.
    5. Sweep, shovel, or vacuum loose debris or salvageable scrap into containers and remove containers from work areas.
    6. Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
    7. Inspects vehicles for stains, debris, and damages before returning the vehicle to the customer, and report any damage immediately.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HS

Sr. Service Porter Resume

Objective : Seeking to obtain a position as a team player in a people-oriented organization where one can maximize the customer service experience in a challenging environment.

Skills : Microsoft Word, Excel, and PowerPoint, Customer Service, Pallet Jack, Handling Equipment.

Description :

    1. Assist with service write-ups and the tagging of customer cars and trucks.
    2. In-depth knowledge of moving vehicles to maintain the flow of traffic.
    3. Responsible for ensuring that there is enough fuel in all vehicles.
    4. Able to make sure that the appropriate sale stickers are placed on the vehicle.
    5. Proven record of assisting customers with questions and directing them to the suitable staff.
    6. Attend to dealers trades and performed all the necessary paperwork.
    7. Maintained cleanliness of service area, adhered to company safety policies.
    8. Used pallet jack to unload the delivery truck of car parts to the parts department.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HS

Associate Service Porter Resume

Headline : A motivated worker with customer service experience dedicated to maintaining customer satisfaction and contributing to company success. Diligent professional with a solid work ethic and ability to learn new tasks and flexible schedule.

Skills : Communication, Merchandising, Business Development, Customer Service, Analytical Thinking, Fast Learner.

Description :

    1. Responsible for customer vehicles that arrive into the Service Drive.
    2. Drive cautiously and safely with customer vehicles, Park vehicle when needed.
    3. Help Back Counter retrieve parts from the other dealerships parts warehouse when able to.
    4. Move, wash, or park vehicles that are ready for customer delivery.
    5. Train 12 fellow porters on how to perform detailed cleaning in different building facilities to suffice supervisors' keen eye on details and perfection.
    6. Lead and work with the team during busy seasons to clean apartments that are move-in ready.
    7. Created an efficient process on how to clean apartments perfectly which is being used by fellow porters within the building.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
HS

Assistant Service Porter Resume

Objective : An experienced professional with 2 years of experience is now seeking to contribute both experience and skills towards benefiting the company.

Skills : Customer Service, MS Office, Data Entry, Documentation.

Description :

    1. Greeted customers entering the store to ascertain what each customer wanted or needed.
    2. Provided an elevated customer experience to generate a loyal clientele.
    3. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
    4. Maintained cleanliness and presentation of stock room and production floor.
    5. Learned, referenced and applied product knowledge information.
    6. Assisted technicians with vehicle maintenance services drive a motor vehicle to and from service area.
    7. Fostered positive working relationships with co-workers and management.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
HS

Service Porter Resume

Objective : Seeking to acquire a position allowing to utilize the knowledge have obtained from previous professional experience. To additionally build a promising and mutually beneficial career with an already established and/or growing company.

Skills : Customer Service, Analytical Thinking, Fast Learner, Computer Proficient, Cisco Phone System.

Description :

    1. Shuttled customers and vehicles from point A to B safely and within accordance of the law.
    2. Assists customers with questions and directing them to the appropriate personnel.
    3. Keeps vehicle lots neat and orderly, moving cars as directed and in accordance with dealership display standards.
    4. Cleans driveway and sidewalks, removing debris as necessary.
    5. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
    6. Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
    7. Took over for the receptionist's duties such as answering phones and handling credit card and cash transactions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma