Servicenow Architect Resume Samples

A ServiceNow Architect is a professional specializing in the design, development, and optimization of ServiceNow Platforms, which are widely used for IT Service management, business process automation, and enterprise service delivery. Duties and responsibilities often listed on the Servicenow Architect Resume are – collaborating to understand business requirements, designing ServiceNow solutions to meet those needs, overseeing the implementation of the platform, configuring and customizing ServiceNow modules, integrating with other systems, and ensuring alignment with industry best practices. The job description entails providing technical leadership, guiding development teams, and contributing to the overall architecture and strategy of ServiceNow implementation.

Those interested in this career should demonstrate the following skills – a strong understanding of ITSM processes, expertise and proficiency in configuring and implementing ServiceNow solutions, excellent communication skills, problem-solving skills, and a strategic mindset. Education for ServiceNow Architects typically includes a bachelor’s or master’s degree in Information Technology, or Computer Science. Practical experience in ServiceNow development and a strong understanding of ITSM processes are crucial.

Servicenow Architect Resume example

Servicenow Architect Resume

Objective : As a Servicenow Architect, responsible for gathering requirements, developing architecture designs, and leading cross-functional teams to deliver high-quality solutions. Expertise in integrating ServiceNow with third-party systems and optimizing configurations for performance and scalability.

Skills : ServiceNow Expertise, System Design and Architecture.

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Description :

  1. Led the design and implementation of ServiceNow solutions for clients.
  2. Conducted thorough assessments of client business needs and translated them into ServiceNow configurations.
  3. Collaborated with stakeholders to gather requirements and define project scope.
  4. Developed ServiceNow architecture and solution designs based on best practices and client requirements.
  5. Implemented customizations and configurations in ServiceNow to meet client needs.
  6. Integrated ServiceNow with third-party applications and systems.
  7. Provided technical guidance and support to development teams.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor's Degree in Computer Science


Servicenow Architect Resume

Summary : Experienced in translating complex business requirements into scalable ServiceNow solutions. Proficient in conducting thorough assessments, designing architecture, and implementing customizations to meet client needs. Guiding development teams and fostering collaboration across departments.

Skills : Custom Development, Integration and API Management.

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Description :

  1. Conducted code reviews to ensure quality and adherence to best practices.
  2. Created and maintained technical documentation for ServiceNow solutions.
  3. Participated in project planning and estimation activities.
  4. Mentored junior team members on ServiceNow development and architecture.
  5. Conducted training sessions for clients and internal teams on ServiceNow capabilities.
  6. Evaluated new ServiceNow features and functionalities for potential implementation.
  7. Troubleshot and resolved complex technical issues in ServiceNow implementations.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's degree in Information Technology


Servicenow Architect Resume

Summary : ServiceNow Architect with a passion for innovation and problem-solving. Extensive experience in architecting end-to-end ServiceNow solutions, from requirements gathering to implementation and optimization. Adept at staying abreast of the latest ServiceNow features and leveraging them to enhance client workflows and productivity.

Skills : Process Automation, Problem-Solving, Project Management.

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Description :

  1. Implemented ITIL best practices within ServiceNow solutions.
  2. Designed and implemented ServiceNow workflows and automation processes.
  3. Enhanced incident response and resolution processes by automating cloud resource management and monitoring.
  4. Managed ServiceNow instances, including upgrades and patching.
  5. Developed ServiceNow reports and dashboards to provide insights to stakeholders.
  6. Collaborated with business analysts to gather requirements for ServiceNow solutions.
  7. Worked closely with project managers to ensure timely delivery of ServiceNow projects.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's Degree in Computer Science

Servicenow Architect Resume

Objective : Proactive ServiceNow Architect with a focus on driving digital transformation through effective ServiceNow implementations. Conducting comprehensive needs assessments, architecting scalable solutions, and providing ongoing support and optimization.

Skills : Security and Compliance, Communication and Collaboration.

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Description :

  1. Conducted knowledge transfer sessions with client IT teams.
  2. Provided expertise in ServiceNow platform upgrades and migrations.
  3. Developed ServiceNow Service Catalog items and forms.
  4. Implemented ServiceNow CMDB (Configuration Management Database) configurations.
  5. Designed and implemented ServiceNow user interface customizations.
  6. Implemented ServiceNow security and access controls.
  7. Designed and implemented ServiceNow API integrations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BSc SE

Servicenow Architect Resume

Objective : Experienced in collaborating with stakeholders to understand business needs, architecting solutions to address them, and leading development teams to successful implementation. Passionate about leveraging technology to drive business outcomes.

Skills : ServiceNow platform configuration, ServiceNow architecture design.

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Description :

  1. Conducted performance tuning and optimization of ServiceNow implementations.
  2. Participated in ServiceNow platform governance activities.
  3. Collaborated with cross-functional teams to deliver end-to-end ServiceNow solutions.
  4. Conducted risk assessments for ServiceNow implementations.
  5. Acted as a subject matter expert on ServiceNow platform capabilities.
  6. Implemented ServiceNow Service Level Agreements (SLAs) and Operational Level Agreements (OLAs).
  7. Conducted requirements workshops and facilitated discussions with clients.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
BSc SE

Servicenow Architect Resume

Objective : Skilled in analyzing business processes, designing architecture blueprints, and implementing customized workflows and automation. Collaborative communicator with a talent for translating technical concepts into business-friendly language.

Skills : Technical leadership, Stakeholder management.

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Description :

  1. Developed ServiceNow business rules and scripts to automate processes.
  2. Implemented ServiceNow Change Management processes.
  3. Designed and implemented ServiceNow data import and export processes.
  4. Conducted user acceptance testing (UAT) for ServiceNow implementations.
  5. Worked with ServiceNow support to resolve platform-related issues.
  6. Designed and implemented ServiceNow Service Portal solutions.
  7. Developed ServiceNow catalog items and variables.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Fresher
Education
Education
BS SE

Servicenow Architect Resume

Summary : ServiceNow Architect with a passion for optimizing IT service delivery through ServiceNow implementations. Proficient in conducting in-depth assessments, designing scalable architectures, and leading implementation teams to deliver innovative solutions.

Skills : Cross-functional collaboration, ITIL best practices.

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Description :

  1. Conducted ServiceNow platform assessments and health checks.
  2. Implemented ServiceNow Continuous Integration / Continuous Deployment (CI/CD) pipelines.
  3. Designed and implemented ServiceNow event management solutions.
  4. Provided technical leadership on ServiceNow projects.
  5. Developed ServiceNow business rules and script includes.
  6. Conducted ServiceNow performance analysis and optimization.
  7. Led ServiceNow platform upgrade projects.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Bachelor's Degree in Computer Science

Servicenow Architect Resume

Summary : Collaborative ServiceNow Architect known for driving business transformation through ServiceNow platform implementations. Experienced in gathering and analyzing requirements, designing end-to-end solutions, and leading cross-functional teams to successful delivery.

Skills : ServiceNow workflow design, Performance optimization.

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Description :

  1. Conducted ServiceNow instance cloning and migration activities.
  2. Developed ServiceNow Service Mapping configurations.
  3. Conducted ServiceNow platform audits and compliance checks.
  4. Expertised in ServiceNow HR Service Delivery module.
  5. Designed and implemented ServiceNow orchestration workflows.
  6. Implemented ServiceNow MID Server configurations.
  7. Developed ServiceNow Mobile solutions.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor's Degree in Computer Science

Servicenow Architect Resume

Objective : Customer-focused ServiceNow Architect with a reputation for delivering exceptional ServiceNow solutions that meet and exceed client expectations. Architecting solutions, implementing customizations, and providing ongoing support to ensure the continued success of ServiceNow implementations.

Skills : ServiceNow instance management, Documentation.

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Description :

  1. Conducted ServiceNow discovery and dependency mapping.
  2. Provided guidance on ServiceNow IT Asset Management (ITAM) implementations.
  3. Conducted ServiceNow instance health checks.
  4. Implemented ServiceNow domain separation configurations.
  5. Designed and implemented ServiceNow event-driven automation.
  6. Conducted ServiceNow knowledge management implementations.
  7. Provided expertise in ServiceNow GRC (Governance, Risk, and Compliance) module.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Bachelor's Degree in Computer Science

Servicenow Architect Resume

Objective : ServiceNow Architect with a proven ability to architect and deliver tailored ServiceNow solutions across industries. Skilled in requirements gathering, solution design, and implementation, with a focus on maximizing the value of the ServiceNow platform.

Skills : Change management processes, ServiceNow reporting and analytics.

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Description :

  1. Conducted ServiceNow integration testing with external systems.
  2. Led ServiceNow performance optimization initiatives.
  3. Developed ServiceNow import sets and transform maps.
  4. Conducted ServiceNow user interface performance tuning.
  5. Provided guidance on ServiceNow cloud management implementations.
  6. Led ServiceNow instance consolidation projects.
  7. Conducted ServiceNow platform architecture reviews.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Bachelor's Degree in Computer Science