Tour Guide Resume
Objective : Energetic professional with one year of experience informing and guiding visitors. Extensive knowledge of history and visual arts; able to learn, retain, and recall extensive amounts of information quickly.
Skills : Sales, Communication, Hard Worker, Punctual.
Description :
- Led guided tours and informational talks for groups of 35-60 tourists on 3-7 hour tours to natural highlights.
- Educated and shared natural, geological, and cultural history through story-telling, and narrated bus rides to enable an emotional connection with their visit.
- Coordinated food programs for guests (60-100) including phone orders, report submission, food distribution and alternate action plans.
- Communication with the office regarding visitor safety, to submission of timesheets, and front line representative for the public.
- Researched and studied the language, culture, geography, natural and social history.
- Connect visitors to the complexities of consequence and difficult balance of culture and international relations.
- Created personalized and seasonal tour experiences to feature eco-responsible animal sightings including humpback whales and albatross migration.
- Assisted on vehicle maintenance for weekly car washes, interior detail-work for windows, rubbish pick up, etc.
Experience
0-2 Years
Level
Entry Level
Education
BA
Tour Guide I Resume
Objective : 4 years of experience as a Tour Guide. Superior talent for entertaining audience members and delivering a high level of customer service.
Skills : Microsoft Office, Social Media Marketing, Public Speaking, Account Management, Customer Service.
Description :
- Prepared bowls, and fed and cleaned pens for over 150 farm and exotic animals.
- Gave guided tours to several various sized groups of people throughout the day.
- Monitoring interaction with the animals, and educating people at an exotic animal petting zoo.
- Responsible for keeping grounds clean and free of weeds, keeping water bowls full, adhering to safety procedures, using several pieces of farm equipment and tools.
- Spending time with all the animals in order to get to know them, along with studying their behaviors and acquiring correct knowledge to pass on to my tour groups.
- Had a strong bond with many of these animals by the end of the season.
- Researched and obtained extensive knowledge of over 100 species of animals, and relayed this information to others in order to make their experience educational.
- Volunteered many hours as well during the days off and after the shifts.
Experience
2-5 Years
Level
Junior
Education
Diploma
Jr. Tour Guide Resume
Objective : Energetic, dynamic Tour Guide with 2 years of experience leading a group of people around the city and even capable of giving informative commentary about the subject.
Skills : Fluent In English And Spanish, Responsible, Punctual, Data Entry, Retail, Customer Service, Inventory, Shipping And Receiving, Inspection, Fast Learner, Team Player, Resident Helper.
Description :
- Maintain a fun and safe environment to customers and families during a video tour in the warehouse facility.
- Cheerfully greeted each customer and properly seated them on the train.
- Routinely checked all seat belts and carts for safety according to the company's standards.
- Announce warehouse regulations and safety rules before dispatching and answering customer's questions and concerns about the ride, company's candy production and/ or history.
- Directed the crowd to exits and handed a free sample.
- Helped around the store, cooked and prepped food at the cafe, and provided great customer service at the registers.
- Visiting major cities, national parks and small-town to provide passengers with a unique cultural experience similar to the road trip.
Experience
0-2 Years
Level
Entry Level
Education
Associate
Tour Guide II Resume
Headline : Focused Tour Guide, successful at multi-tasking and delivering prompt and friendly service to all guests. Consistently maintains a positive attitude and a great sense of humor during peak hours, highly effective at anticipating and accommodating guests needs.
Skills : Human Resources, Recruiting, Employee Relations, Conflict Resolution, Management Experience, Staffing, Diversity Initiatives.
Description :
- Provided a dynamic, informative and entertaining behind-the-scenes tour.
- Delivered greater product awareness for our consumers by responsibly serving beverages in the hospitality room, both after hours and during special events.
- Making successful recommendations to guests based on their individual tastes.
- Executed friendly, efficient, and helpful retail and customer service in the gift shop, by anticipating their needs.
- Developed upstanding, well-versed tour guides by mentoring and training my newer peers to the organization.
- Help clients to learn, keep or improve skills and functional abilities that they may not be developing normally.
- Creates and maintains positive emotional states through the course of each day for clients.
Experience
5-7 Years
Level
Executive
Education
BS
Associate Tour Guide Resume
Objective : 4 years of experience as an Associate Tour Guide. Looking for a position with a fast-paced company with the potential for growth and knowledge.
Skills : Schedule Management, Word Processing, Conflict Resolution, Hard Working, Type 36 WPM, MS Office, Team Player.
Description :
- Responsible for safety and well-being of groups consisting of 25-30 people containing families and persons of all ages.
- Facilitated educational and informative tours to inform customers about the rich history that shaped the city.
- Monitored visitors' activities to ensure compliance with establishment and tour regulations and safety practices.
- Researched various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
- Integrated electrical and mechanical systems to produce the desired function.
- Talking to others to convey information effectively, such as meeting, due dates, and time-sensitive information.
- Creates and maintains positive emotional states through the course of each day for clients.
Experience
2-5 Years
Level
Junior
Education
BS
Assistant Tour Guide Resume
Summary : Assistant Tour Guide with 7 years of experience is now seeking to secure a challenging position, offering advancement opportunities, to utilize my talents and skills, so that one may contribute to the effective operations, efficiency, and profitability of the company as well as personal and professional growth.
Skills : Microsoft Office, 75 WPM, Public Speaking, Management, Editing.
Description :
- Performed daily operational duties such as following opening and closing procedures, sold tickets and gift shop merchandise.
- Guided children and adults throughout the museum.
- Greeted guests entering the museum to ascertain customer needs.
- Earned management's confidence with the issuance of company keys by responsibly opening and closing store.
- Prepared and explained new membership contracts.
- Handling customer inquiries and account issues smoothly and accurately, ensuring customer satisfaction.
- Consistently upsold products and motivated customers to upgrade current product plans, receiving monthly recognition for high numbers.
Experience
7-10 Years
Level
Executive
Education
BA
Tour Guide-Temp Resume
Objective : Tour Guide with 4 years of experience, currently seeking a seasonal or part-time position. Looking for a profile where one can gain knowledge and upgrade my skills to the best to meet the customer's requirement and satisfaction.
Skills : MS Office, Customer Satisfaction, Team Player, Type 36 WPM.
Description :
- Recommended merchandise based on customer needs.
- Displayed strong public speaking skills and communication abilities to ensure the highest quality tour for guests of the cavern.
- Able to maintain and clean a store as necessary, including mopping, sweeping, and organizing merchandise.
- Shared product knowledge with customers while making personal recommendations.
- Demonstrated that customers come first by serving them with a sense of urgency.
- Demonstrated crowd control capabilities and strong leadership role.
- Work with individual team members to quickly come up with creative solutions to diverse problems.
Experience
2-5 Years
Level
Junior
Education
Associate
Historical Tour Guide Resume
Summary : Dynamic Historical Tour Guide with experience in leading a group of people around the museums. Outstanding customer service, presentation, and organizational skills.
Skills : Microsoft Office, TreeAge, Spanish Proficiency, Cataloguing Systems.
Description :
- Describe tour points of interest to group members, and respond to questions.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
- Accommodated and entertained all guests with personalized tours, safety instructions, and flexibility.
- Solicit tour patronage and sell souvenirs.
- Clean objects, such as paper, textiles, wood, metal, glass, rock, pottery, and furniture, using cleansers, solvents, soap solutions, and polishes.
- Install, arrange, assemble, and prepare artifacts for exhibition, ensuring the artifacts' safety, reporting their status and condition.
Experience
10+ Years
Level
Senior
Education
GD
Lead Tour Guide Resume
Headline : Tour Guide is responsible for providing a memorable, unforgettable experience with the company's products to our customers. The face of the company and provide an exceptional experience for our customers.
Skills : Powerpoint, Photography, Photoshop, Communications, Indesign, Illustrator, Microsoft Office.
Description :
- Describe tour points of interest to group members, and respond to questions.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Provide directions and other pertinent information to visitors.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
- Select travel routes and sites to be visited based on knowledge of specific areas.
Experience
5-7 Years
Level
Junior
Education
HS
Zoo Tour Guide Resume
Headline : Friendly ZooTour Guide is adept at working in diverse customer service environments. Looking to further my education and experience in customer service and animal care.
Skills : Proofreading, Editing, Written Composition, MS Office.
Description :
- Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
- Cleaned kennels, animal holding areas, examination, and operating rooms, and animal loading/unloading facilities.
- Provided emergency first aid to animals as needed.
- Examined animals to detect and determine the nature of diseases or injuries.
- Collected body tissue, feces, blood, urine or other body fluids for examination and analysis.
- Trained and socialized puppies including housetraining and ending destructive behaviors.
- Ensured public safety and upholding state and regional laws by working with local health departments, police, and other law enforcement agencies.
- Bathed, trimmed and provided other grooming services for domestic pets.
Experience
5-7 Years
Level
Executive
Education
Certification
Tour Guide-Historic Resume
Summary : Committed professional Tour Guide, work well with others and can solve problems independently. Great sense of humour and highly articulate.
Skills : MS Office, Team Management, Public Speaking, Customer Service.
Description :
- Researched and presented facts and historical information about the city with a sense of humor.
- Provided advice and directions to local restaurants, historical sites, and various destinations.
- Led groups of 5-60 people through historical areas while still maintaining authority and safety at all times.
- Coordinated with bus drivers, boat companies, restaurants, and multiple venues.
- Established personal relationships with guests while narrating one to three 11/2 to eight-hour tours a day.
- Guided guests during unexpected problems, such as city blackout.
- Communicated with guests from different countries and of different ages.
Experience
7-10 Years
Level
Executive
Education
BS
Executive Tour Guide Resume
Summary : A goal-oriented person who emphasizes details and always plans for the future. Resourceful and wants to play an active role in an organization. Seeking a full-time career in a challenging environment which involve analytical thinking, creativity, and strategic planning.
Skills : Basic Computer Skills, Basic Spanish, Customer Service, Good Communication, Teamwork, Time Management.
Description :
- Describe tour points of interest to group members, and respond to questions.
- Escort individuals, public buildings, and art galleries.
- Conduct educational activities for school children.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Provide directions and other pertinent information to visitors.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Distribute brochures, show audiovisual presentations.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
Experience
7-10 Years
Level
Executive
Education
HS
Tour Guide Resume
Summary : Meticulous, driven, and result-oriented individual, with experience of 8 years as a Tour Guide, seeking a position that will benefit from my positive interaction skills.
Skills : POS Systems, MS Office, Team Management, Adobe, Customer Skills.
Description :
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Working and effectively communicating with very large, diverse groups of guests.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Learned, retained, and presented large amounts of information.
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Walking, standing, and speaking for extended periods of time.
- Working well alongside a team, as well as individually.
- Attended comprehensive training sessions, and participated in regional orientation conference.
Experience
7-10 Years
Level
Management
Education
HS
Tourist Guide Resume
Summary : As a Tourist Guide, responsible and pleasant to deal with a person, Able to work in teams and adaptable to any type of activity. An extensive experience in customer service, serious and hardworking.
Skills : Bilingual, Mechanical inclination, Electrical inclination, Maintenance.
Description :
- Provided interpretative services to Museum visitors through guided tours and workshops.
- Able to interact with people from different backgrounds.
- Helped clients identify their ideal travel package based on their suggests and requirements.
- Studied and assimilated all information regarding travel destinations such as prices, weather, language, currency, customs, etc.
- Regularly maintained a good relationship with our customers.
- Provided end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary.
- Provided all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps.
Experience
10+ Years
Level
Senior
Education
Business Administration
Tourist Guide Resume
Summary : Tourist Guide involves planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events.
Skills : Well read on the rules and regulation of tourism.
Description :
- Planned details for travel including transportation, accommodation, and airlines.
- Worked with clients to determine their traveling needs.
- Guided clients on the appropriate styles of transportation, travel dates, costs, and accommodations.
- Managed large-scale events including conferences and retreats.
- Booked transportation and hotel reservations on behalf of clients.
- Collected payments and pay fees.
- Resolved travel issues, complaints, and refunds.
Experience
7-10 Years
Level
Consultant
Education
High School Diploma
Tourist Guide Resume
Summary : As a Tourist Guide, responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control.
Skills : Customer service and Basic conflict management skills.
Description :
- Led 4–6 tours daily with enthusiasm and energy.
- Prepared tour materials, including staying up to date on company developments and relevant industry news to add flavor and value.
- Scheduled private and public tours of the production facility.
- Followed all safety guidelines and ensure that guests remain within designated areas.
- Recorded and reported any unusual incidents or violation of safety guidelines.
- Collaborated with the sales team for smooth handoff at the end of each tour.
- Maintained a positive, friendly demeanor at all times.
Experience
7-10 Years
Level
Management
Education
Diploma
