A Wine Steward supervises the wine list, gives suggestions about food matching, and assisting in maintaining the restaurant. A well-drafted Wine Steward Resume mentions the following core duties and responsibilities – greeting guests and pouring wines as per the established wine tasting procedures, describing wines, winemaking techniques and winery history, suggesting and selling wine, wine tasting experience, wine clubs, and non-wine products; handling routine POS transactions including operating the cash register, processing returns, and employee purchases.
Common skills include –staying current on winery/wine knowledge, the ability to multitask, supervisory knowledge, experience with various wines, beers, and other beverages, wide knowledge of all menu items, the ability to provide technical support, and knowledge of complying with all liquor laws and sanitation regulations. Formal education is not mandatory for this role.
Headline : Talented Wine Steward professional with excellent customer interaction skills. Detail oriented, creative problem solver, with over 10 years experience in the food and beverage industry. Looking to bring my enthusiasm and experience to help increase profitability and customer satisfaction.
Skills : Computer Knowledge, Managing Skills, Professional Skills.
Description :
NC Made wine recommendations and assisted customers with wine purchases.
Planned and led weekly wine tastings.
Created point of sale and floor displays.
Assisted wine distributors with stocking and creating displays.
Handled all customer special orders.
Increased department profits by 10Kin 12 months (working 16 hours per week).
Recruited to become the first wine steward at QFC Gig Harbor, brought in just prior to grand re-opening after complete store remodel.
Experience
5-7 Years
Level
Executive
Education
MS
Wine Steward Resume
Headline : To establish a long-term career in a company where I may utilize my Wine Steward professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Consistently provided professional, friendly and engaging service.
Displayed enthusiasm and knowledge about the vineyards menu and products.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Guided customers through menus while demonstrating thorough knowledge of the food, wine and ingredients.
Inventoried and restocked items throughout day.
Precisely described menu items and special offerings and appropriately identified wine pairings.
Assisted in cashiering and Point of Sale (POS) system procedures.
Experience
5-7 Years
Level
Executive
Education
GED
Wine Steward Resume
Objective : Seeking a Wine Steward profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Computer, POS, Managing Skills.
Description :
Assisted customers with the selection of wines, spirits, and beer.
Ensured wine, spirits, and beer were consistently stocked on shelves and available to customers for purchase.
Ordered and managed inventory to efficiently keep shelves full and extra back stock to a minimum.
Collaborated with vendors to ensure that marketing techniques were impactful and effective.
Selected Contributions: Primary steward responsible for hosting weekly in store tastings that enhanced the customer's shopping experience and drove sales.
Exemplified second-to-none customer service on a daily basis.
Elevated store's guest-satisfaction index while receiving numerous compliments from shoppers via surveys.
Experience
2-5 Years
Level
Executive
Education
BA
Wine Steward Resume
Objective : Accomplished Wine Steward professional with a proven record of surpassing sales goals, generating new accounts, increasing brand recognition and loyalty. Charismatic communicator with extensive experience building and maintaining professional relationships within a diversified customer base.
Skills : MS Office, Customer Service, Database Management, Filing, Faxing, Human Resources, Keyboarding, Marketing, Recruiting, Sales, Training.
Description :
Licensed by the state of Oregon, to serve in the tasting room for the purpose of selling wine and increasing wine club members.
Handled cash and process credit card transactions.
Assisted in maintaining current club members' information.
Worked as needed and for special events.
Increased wine club membership.
Used Customer service, sells transactions in cash and credit cards.
Conducted local market analysis to include customer-centric regional wines that are not in the set.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Business Administration
Wine Steward Resume
Headline : Overseeing all Wine Steward including the wine lists, wines by the glass offerings, drink table tents, etc.; coordinating and facilitate growth and development of the Uncorked Program at the Club; determining relevant themes for beverage-related activities, events, and another programming at the Club.
Skills : Microsoft Office, Customer Service, Wine Expertise, Real Estate, Quality Assurance.
Description :
Responsible for assisting the department manager with daily wine cellar operations including ordering and company reports in a wine cellar with over $1,000,000 in annual sales.
Assisted customers with wine-related questions and food pairing suggestions.
Helped in the design and building of monthly wine displays.
Researched and ordered new products.
Educated & poured wine from this niche brand.
Intimated environment & strong hospitality skills/presence are vital.
Experienced a terrific experience during their time at the tasting room.
Experience
5-7 Years
Level
Executive
Education
BS
Wine Steward Resume
Headline : Representing the beverage operations at all event planning meetings, to ensure expectations are exceeded, Club space is maximized but not oversold and Members and Guests have an excellent experience.
Skills : MS Office, Creative Skills, Managing Skills.
Description :
Managed wine & beer department that grossed $1.5 million+ in annual sales.
Placed weekly orders, received inventory, processed orders, & kept to budget.
Worked well with customers, sales reps, merchandisers, & delivery drivers.
Oversaw building of displays to company or self-generated guidelines.
Signed department, drew maps, maintained backstop, & placed special orders.
Created and built merchandising displays for the department.
Stocked new wine cellar with hard-to-find Northwest and California boutique wineries and prestigious imported wines.
Experience
5-7 Years
Level
Executive
Education
BA In Liberal Arts
Wine Steward Resume
Objective : Looking for a Wine Steward position outside of food retail. I seek to use the organizational skills I have learned and implement my work ethics into a new, or perhaps related, business I can be excited to be around every day.
Skills : Shipping And Receiving, Multitasking, Inventory Management Skills.
Description :
Helped customers choose and understand wine/beer, work with distributors and salespeople, coordinating ads, building displays, maintaining adequate inventory for beer and wine.
Insured cost/price integrity in the department and maintaining clean, safe, and interesting destinations for purchasing wine or beer.
Visited wineries and breweries to meet producers to better understand and connect with the Wine/Spirits/Beer industry.
Represented a reputable and long-standing winery in the Louden County area is all about customer service and team players.
Participated in are from merchandising to bartending.
Knowledgable of the product and represented brands is a must to master the salesmanship necessary to meet daily quotas.
Developed unique regional display programs (Washington Wine Month) and cross-merchandising with other Washington State agricultural products.
Experience
2-5 Years
Level
Executive
Education
GED
Wine Steward Resume
Objective : Communicating with vendors, PCC staff, members, and other customers regarding beer and wine, Ensuring the department is well merchandised and has the correct signage.
Ordered, maintained, and inventory over 300+ beers, 500+ spirits, as well as 3000+ wines from all over the world.
Researched and worked closely with vendors and the cellar master to ensure unique, seasonal, and hard to find products.
Setup and organized displays based upon wine programs and seasonal demands.
Received numerous perfect customer service scores and awards.
Ordered beer, wine, and liquor as necessary for department needs and seasonal programs.
Worked directly with multiple vendors to help build mutually beneficial relationships.
Managed stock levels in the backroom as well as inventory of all products on a monthly and quarterly basis.
Experience
2-5 Years
Level
Junior
Education
BS
Wine Steward Resume
Headline : Wine Steward with 6+ years of experience in creating an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
Maintained the beer, wine, and liquor of a high-end retail grocer through ordering, inventory management, as well as stocking.
Assisted customers with their purchases using product knowledge, food pairing, and general relations skills in order to drive sales.
Researched and worked closely with vendors and the cellar master to ensure unique, seasonal, and hard to find products.
Setup and organized displays based upon wine programs and seasonal demands.
Received numerous perfect customer service scores and awards.
In charged of operating the wind towers, and educating guests on the different styles of wines and their pairings.
Taught essential management skills through the management externship program through the Art Institute.
Experience
5-7 Years
Level
Executive
Education
BS
Wine Steward Resume
Headline : Seeking a Wine Steward position that utilizes my customer service, organizational, and planning skills. Focusing on what it takes to complete a task, defining needs, and being a team player are qualities I possess.
Skills : Windows, Facebook, Google Docs.
Description :
Responsible for inventorying all wine on a daily basis.
Ensured that all customer orders are getting fulfilled properly and shipped in a timely manner.
Created an excellent experience for the guest while bringing forth sales through tastings or over the phone.
Helped with special winery events as needed.
Conducted numerous other duties associated with a fast-paced environment.
Maintained high standards of quality control, hygiene, health, and safety.
Responsible for the design of the wine menu which consisted of 30-50 wines by the glass and 50-70 micro-brewed beer.
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