911 Operator Cover Letter Examples

What to Include in a 911 Operator Cover Letter?

Roles And Responsibilities

Advising callers on how to handle the emergencies until the police or helping team arrives.
Maintaining a calm disposition while proffering safety recommendations to terrified callers.
Collaborating with supervisors, subordinates, co-workers, and appropriate emergency services to address the needs of callers.
Monitoring alarm systems to respond to calls relating to theft, armed robber, or intrusion.
Interacting with callers to obtain relevant information regarding the location, identity, and emergency.
Maintaining an accurate record of emergency calls, messages, and dispatch details.

Education & Skills

911 Operator Skills:

Knowledge of the function and types of police radio frequencies.
The ability to determine which emergencies require the most immediate attention.
The ability to multitask.
Proficiency in using radio dispatch system.
Excellent listening skills.
Mental and emotional strength to deal with stressful situations.

911 Operator Education Requirements:

High school diploma or GED.
College degree in fields such as crisis intervention, radio broadcasting, or stress management.
Emergency medical response test training or qualification.

911 Operator Cover Letter Example (Text Version)

Dear Hiring Manager,

I am writing this letter in response to your job ad advertised in *** for the position of 911 Operator. I am confident that my strong communication skills, ability to respond quickly, and fluency in using the multi-way communication system will help me to carry out the position of 911 Operator at ***.

I have worked previously at *** Call Centre and at other related fields, where I was taught to carry out almost the same job description as this position needs. Furthermore, I have the ability to work under pressure and can handle stressful situations effectively. I will prove to be the right candidate and stand above the rest if given a chance to work in this capacity at ***.

A summary of my experience and background shown below will be an asset for the ***:

5 years of experience as a telephone operator, with experience in communications and computer technology.
The ability to work in a demanding and challenging environment, wherein making the right decisions will be critical for the success of the organization.
Personal drive to deliver positive results in all assigned areas, along with a compassionate and team-oriented attitude.
Highly skilled in answering, evaluating, and prioritizing emergency and non-emergency calls.
Demonstrable talent to determine the exact nature and location of the situation.

With my exceptional call response knowledge, dispatching experience, and outstanding communication skills, I’d be overwhelmed if given a chance to meet you in person and discuss how I may be able to contribute to your team.

Thank you for your time and consideration.

Sincerely,
[Your Name]

Tips

A 911 Operator Cover Letter summarizes your whole strengths, hence it should be written with the greatest care and dedication. That said, any hurriedly written cover letter will give scope for grammatical and sentence errors and give scope for rejection. However, when we are with you, no worries! Have a look at our 911 Operator Cover Letter Samples and download the same. Start applying for this job by using our 911 Operator Resume Sample as well.