An Alarm Monitor, as the name suggests is responsible for monitoring the alarms including maintenance, managing, hosting, and embedding and online services. Job duties commonly listed on the Alarm Monitor Resume are – responding to incoming alarm signals as per the documented procedures, answering incoming customer, technician, and law enforcement calls, handling all calls logs, handling larger customer accounts, assisting with the training of new hire employees; testing equipment with customer or field associate for verification of the proper operation of alarm equipment, and handling customer inquiries and complaints, and handling confidential customers and government accounts.
To handle this crucial role, the following skills are needed – the ability to take good judgment and action during life-threatening situations, a flexible and detail-oriented approach, the ability to perform duties with a high degree of accuracy and urgency, and alertness. A high school diploma or GED is commonplace among job applicants.
Objective : As an Alarm Monitor, responsible for Acting as the primary alarm and surveillance point for criminal information, natural disasters, and all other operations involving coordination with civil authorities and other federal agencies throughout the state and federal government.
Skills : Data Entry, MS office.
Description :
Certified and skilled in monitoring and assessing alarms within MDIOC using Argus Console.
Monitored and dispatched security officers and Schriever Air Force Base Security Forces personnel to alarms within the Missile Defense Integration and Operation Center (MDIOC) in accordance with Air Force regulations.
Controlled access to client facility through Restricted Area Badge Admittance process.
Monitored entrances and exits to prevent unauthorized entry into restricted areas.
Assisted and screened visitors with legitimate Visitors Access Request (VAR) for entry into facility.
Monitored remote entrance and exit to and from areas using closed circuit television.
Safeguarded evidence in event of an accident, emergency or other security investigation.
Experience
2-5 Years
Level
Executive
Education
GED
Alarm Monitor Resume
Objective : Highly Motivated individual with over 5 years of extensive experience in customer service. Exceptional telephone and people skills. Thrives in a fast-paced and challenging work environment. Extremely detail oriented and skillful multitasker. Often recognized for professionalism. Key Qualification: Proficient in Microsoft office 50 wpm Attentive Great written and oral communication skills.
Patrols assigned site by foot patrol to check for unsafe conditions, security violations, blocked ingress and egress, mechanical problems, and unauthorized personnel.
Monitored and operated the Mass Notification System Prepares shift logs that include: Alarm Monitor's daily activities, names of personnel entering and exiting the building, and other pertinent occurrences that take place during the shift.
Maintained digital recorder providing surveillance for all door activity, overall building security, and all Prince Georges County public schools.
Supervised auxiliary staff, monitor alarms, data entry, field calls, dispatch police/fire/medical/security, maintain file system.
Maintained by DPSST, Developed training class for Kaiser Security to begin to monitor their own alarms.
Used Communication skills for both internal and external customers.
Trained new operators.
Experience
2-5 Years
Level
Executive
Education
AS In Criminal Justice
Alarm Monitor Resume
Headline : Have years of experience working with the general public and team driven environment. I am eager to obtain a position within a company using a positive attitude, great attention to detail and accuracy and a desire to succeed in a fast- paced environment.
Skills : Microsoft Office, Inventory Management, Investigative, Retail Sales.
Description :
Monitored constantly and manually operate the MDI security systems for possible intrusions, tamper, and duress alarms.
Dispatched military police (MP) to the actual or suspected entry of Camp Lejeune facilities by entering information to CAD.
Maintained log of activity in legible, understandable manner and enter information into Emergency Reporting (ER).
Received calls from personnel reporting irregularities or incidents involving property and/or intruders; may dispatch officer(s) to the site to investigate and take further action.
Notified physical security personnel when damage and vandalism against property requires immediate repair.
Reported malfunctions of equipment to proper personnel.
Responsible for monitoring and troubleshooting electronic security systems (ESS) installed and annunciating at the PMO.
Experience
5-7 Years
Level
Executive
Education
GED
Alarm Monitor Resume
Headline : Alarm Monitor professional with six years of experience and Bachelor of Arts in Early Childhood Education and an Associate in Criminal Justice. An individual with diverse customer service experience; and possess the ability to manage time, individuals, and records.
Performs scheduled temperature checks for most facilities on base as well as detecting malfunctioning chillers/boilers and initiates corrective actions.
Executed overall base utility consumption and conservation programs.
Monitored base water consumption/issues and informs site manager if level becomes of concern.
Determined urgency of response and informs requestor of CE response activity.
Dispatched service technicians to respond to emergency situations.
Acted as after hour point of contact for DS2/PAE personnel as well as relaying weather warnings to DS2/PAE personnel in the field over the radio.
Responsible for building security after normal duties hours.
Experience
5-7 Years
Level
Executive
Education
Associates In Applied Science
Alarm Monitor Resume
Headline : A highly organized professional with seven years of success in industrial security, personnel security, and access control as a federal government contractor. Hands-on experience include processing MRPT certifications and security clearances using the OPM Portal and e-QIP system and generating Contract Security Classification Specifications (DD254) and security language for incorporation into classified requests for proposals and contracts.
Skills : MS Office-, Adobe Photoshop, SharePoint Office Of Personnel Management - E-QIP Portal, PIPS/CVS, JPAS NCIC Name Checks Electronic Fingerprinting HSPD-12 PIV Card.
Description :
Performed operator duties supporting U.S.
Monitored and operated security systems to include intrusion detection, fire alarm, access control, environmental alerting, and CCTV systems.
Assisted in preparing daily security briefs and other reports distributed to Program Security Officers; Senior Security Managers, guard force, facilities management, and other operations support functions.
Responded to and initiated action related to intrusion detection system alarms and access control systems as required by government industrial security requirements, fire alarm systems, and environmental monitoring and alerting systems.
Dispatched and logged all responses and actions of security personnel patrolling CBP Advanced Training Center Facility and all security related incidents and activities occurring during assigned shifts.
Responded to and initiated action related to, and coordinate emergency response with local law enforcement, fire and medical emergency services during emergency situations.
Created work orders in IWIMS program as well as inputting labor for current job orders.
Experience
5-7 Years
Level
Executive
Education
Master Of Science
Alarm Monitor Resume
Objective : Alarm Monitor with 3 years of experience in controlling and issuing of keys from communications center, Providing security of assigned work area and equipment. Relay information to/from police or security supervisors, takes messages, and obtains clear and accurate information relays to all pertinent personnel.
Skills : Paralegalism, Introduction of Information of Management, Basic Document and Formatting, Collections, Customer Service, Handling Money, Filing.
Description :
Presented professional code of conduct and appearance.
Answered alarms and investigate disturbances.
Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Dispatched police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Circulated among visitors, patrons, and employees to preserve order and protect property.
Able to multi-task.
Experience
2-5 Years
Level
Executive
Education
MS
Alarm Monitor Resume
Summary : Over 10 years of Inside sales, B2B Marketing, Call Center and Customer service experience under my belt. I am a very quick learner work with little or no supervision, team player, follows instructions well and have no problem learning from constructive criticism.
Skills : Microsoft Office, Heavy Machinery Operation, Automotive Maintenance.
Description :
Separated alarm systems at a time with thousands of accounts.
Answered an 8 multiple telephone line system.
Troubleshoot with customers when needed.
Continually performed data entry on a daily basis.
Called customers daily regarding accounts.
Dispatched on fire, burglary, and elevator alarms.
Handled Clark County emergency after hours calls along with Camas and Washougal.
Experience
10+ Years
Level
Senior
Education
MS
Alarm Monitor Resume
Summary : To obtain an Alarm Monitor position in which I will be able to acquire new skills as well as build upon existing skills to bring myself closer to my ultimate career goals.
Skills : Communication Skills, Housekeeping.
Description :
Involved monitoring businesses and residential alarm activity.
Responsible for making contact with parties and following procedure to each individual alarm events.
Dealt personally with Tucson Police Department and Tucson Fire Department and other agencies in different jurisdictions.
Filied, data entry, dispatched and edited accounts as needed.
Programmed alarm combinations and assist our service technicians as needed.
Paid close attention to detail, stay alert and focused, and coordinate and manage electronic security equipment.
Qualified and maintained proficiency with an assigned firearm.
Experience
10+ Years
Level
Senior
Education
MS
Alarm Monitor Resume
Objective : As an Alarm Monitor, responsible for Scanning status charts and computer screen to determine unit availability, Monitoring alarm system signals that indicate the location of fire or another emergency.
Responsible for operating and monitoring $1.5M Advantor Alarm System in direct support of Protection Level 14 resources.
Interpreted/reacted to the annunciations/status of all alarm subsystems while they are accessed and secured modes.
Dispatched patrols/executes checklist to unannounced Level 1 & 2 alarms securing $11B in Air Force & Navy assets.
Published events/incident blotters; executes compensatory measures, accounts for keys and classified material.
Dispatched all emergency calls from Prince Georges County public schools requesting police, fire, medical or other emergency services.
Responsible for determining the nature and location of the emergency; determining priorities, and dispatching police, fire ambulance or other emergency units as necessary and in accordance with established procedures.
Responsible for maintaining building security and monitoring operations using company procedures and policies to provide a safe environment.
Experience
2-5 Years
Level
Executive
Education
Associate's
Alarm Monitor Resume
Objective : Seeking an Alarm Monitor profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Monitored all alarms for all Camp Pendleton and followed proper procedure pertaining to each individual situation or pertaining alarm.
Assisted answering questions to the public pertaining to base orders on certain situations and routing an officer if needed.
Assisted in the operation of our law enforcement in the first response aspect further explained the administrative portion I had worked in for the first five years.
Learned the critical necessity of a quick response time in an emergency.
Learned how to think quickly under pressure.
Monitored AMAG, MDI, ETASS, and ICX systems and notifies appropriate recall and response personnel when an alarm requires a physical response at the alarm activation point.
Used CCTV systems to monitor activities on and around the assigned military property for safety and security purposes.
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