Associate Support Department Supervisor Resume Samples

An Associate Support Department Supervisor is the central point of contact for the store associates. The job involves providing direct support to the store’s leadership team. A well-drafted Associate Support Department Supervisor Resume mentions the following duties and tasks – scheduling and assisting staffs, conducting training sessions for the new hires, assisting with timely completion of hourly performance reviews, supporting the store manager, coordinating service and recognition awards, ensuring maintenance on the hiring kiosk, and maintaining strict confidentiality.

A well-drafted resume mentions the following skills – effective listening and speaking skills, the ability to resolve conflicts; a good understanding of the needs of the customers and to respond properly; and the ability to influence others. Most of the successful resumes mention a degree in relevant areas. However, prior work experience is mandatory.

Associate Support Department Supervisor Resume example

Associate Support Department Supervisor Resume

Summary : To help the company be user friendly and a place for customers to want to come back and do business with us on a regular basis. Invocation of team spirit to enable employees to feel and be a part of company experience as well as to maintain a high morale factor.

Skills : Proficient In Computer Technologies Including MS Office, Word, PowerPoint, Access, And Excel.

Description :

    1. Completed new hire paperwork according to Home Depot policy.
    2. Responsible for the onboarding of all new associates.
    3. Reviewed hours forecasts for the time periods being scheduled.
    4. Ensured associates complete the necessary training for optimal team contribution.
    5. Ensured the successful manufacturing of food products by supervising a staff of approximately 15-30 employees.
    6. Managed team members in attaining production and quality goals
    7. Ensured appropriate resources (including materials, equipment, and staffing needs) are available to maintain production schedules.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Engineer


Sr. Associate Support Department Supervisor Resume

Objective : Associate Support Department Supervisor (ASDS) is a central point of contact for store associates and also provides direct support to the store leadership team. ASDS is responsible for developing associate schedules and for assisting with hourly staffing, orientation and training processes.

Skills : Microsoft Office, Microsoft Word, Microsoft Excel, Adobe Photoshop, Adobe Illustrator, Fireworks.

Description :

    1. Duties included writing the schedule for all departments of the store, staffing, orientation, training ; and hr benefits.
    2. Required knowing the federal guidelines of the Equal Employment Opportunities (EEO) and I-9 processes.
    3. ASDS conducted interviews and coordinates the final interviews with the Store Manager.
    4. Continuined education is provided and monitored by the ASDS The ASDS responsibilities include educating the staff of the benefits offered by the company.
    5. Conducted highlighting a benefit to add to an associates' value package.
    6. Supported continuous improvement processes to ensure that goals in safety, quality, cost, and customer service are met.
    7. Created and maintained an engaged and team oriented work force to improve business results.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business Administration


Jr. Associate Support Department Supervisor Resume

Summary : Over Thirty years of successful sales, marketing, customer service, merchandising, accounting, data processing and management experience in hospitality, government, retail and office environments.

Skills : Customer Service, Management.

Description :

    1. Installed Sales Manager Excel in this challenging, fast-paced, customer oriented business.
    2. Quickly moved up from cashier to sales associate, sales specialist, and finally department supervisor in less than four years.
    3. Directly managed up to 25 associates in departments.
    4. Supervised, worked directly for the Store Manager and oversee performance management, scheduling and training of over 100 associates.
    5. Responsible for the recruiting and hiring of all associates.
    6. Oversaw all workshops, community events and donations.
    7. Coordinated and planed all associate functions and meetings.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Administration

Associate Support Department Supervisor III Resume

Summary : Human resources coordination and management professional offering a strong background in employee training and development, new hire orientations and employee relations. Associate Support Department Supervisor who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Skills : Microsoft Office, Microsoft Excel.

Description :

    1. Provided and Coordinated training and support to sales associates to meet store goals and policies.
    2. Interviewed and Hire all new job candidates based on store needs.
    3. Prepared weekly schedules, approve time off, and ensure appropriate coverage for the sales floor.
    4. Attended weekly management meetings to review sales goals, store budget, and controllable and non controllables with in the store.
    5. Addressed and resolved performance and policy issues through verbal and written correctives.
    6. Ensured computers/ registers are working properly at all times and ensure technology upgrades are fulfilled and completed.
    7. Ordered office supplies, visuals, replacement fixtures, and other store supplies on a monthly basis.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
Business Administration

Associate Support Department Supervisor II Resume

Headline : Highly motivated, team oriented individual who embraces a simple business philosophy Build Strong Teams and Customer Relationships thru Good Communications and Partnering skills. ASDS coordinates service and recognition awards. The ASDS also supports a productive work environment by ensuring maintenance in the break room, training room, and communication boards. Position is also responsible for ensuring that hourly HR records are properly sent to the HRSC.

Skills : MS Word, Excel, Power Point, Outlook, Photoshop, Internet Search Engines, Typing 40+WPM.

Description :

    1. Schedulled of Salaried Managers, Key Carriers and Associates.
    2. Maintained Sales Adjusted Hours Daily. Open and Maintain New Job Requisitions.
    3. Installed New Associates. Orientation for New Hires.
    4. Coordinated Training for entire store. Maintain all communications for store.
    5. Administratived work for Store Manager and DHRM.
    6. Involved the store with City Events such as Festival in the Park and Children's Festival.
    7. Coordinated all aspects of staffing; identify staffing needs, coordinate interviews and internal transfers, and facilitate orientations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business

Associate Support Department Supervisor I Resume

Headline : Experienced manager interested in utilizing acquired skills to add value to the organization. ASDS coordinates service and recognition awards. Conduct quarterly employee sessions on current company initiatives and focuses.

Skills : Microsoft Office, Receptionist, Customer Service, Hiring, Inventory, Kronos, Management.

Description :

    1. Developed Excel spreadsheets used in ten stores for compiling weekly updates.
    2. Increased profitability through timely completion of company tax incentive (WOTC).
    3. Maintained continuous 100% compliance for all eligible forms.
    4. Build relationships with community partners; attend job fairs to recruit talent, drive diversity and inclusion through workforce.
    5. Maintained and updated employee records; maintain KRONOS time-keeping records.
    6. Directed staff training program to ensure corporate compliance; coordinate on-site and off-site training events to include New Hire Orientation.
    7. Worked as a partner with District Human Resource Manager as well as district peers; act as the store HR contact.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Assistant Associate Support Department Supervisor Resume

Summary : To obtain an entry-level administrative position that will utilize business knowledge and communications skills. Due to the sensitivity of information handled, the ASDS must maintain strict confidentiality.

Skills : Microsoft Office, Microsoft Excel, Adobe Pro, Eaglesoft, Powerpoint.

Description :

    1. Responsible for developing associate schedules and for assisting with hourly staffing, conduct interviews and new hire orientations and training.
    2. Role assists with timely completion of hourly performance reviews and supports the Store Manager in hourly succession planning.
    3. Coordinated service and recognition awards. Responsible for processing transfers, job changes, leave of absences and FMLA.
    4. Supported a productive work environment by ensuring maintenance of the break room, training room, and communication boards.
    5. Responsible for ensuring that hourly HR records are properly sent to the Human Resources Service Center.
    6. Reported directly to the Store Manager and District Human Resources Manager.
    7. Served as human resources representative, including all recruiting, hiring, orientation and training needs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Administration Of Justice

Associate Support Department Supervisor/Representative Resume

Summary : Associate Support Department Supervisor seeks to provide outstanding customer service and support with the highest courtesy possible. Additionally, the Associate Support Manager displays strong customer service and relationship management skills in coordinating activites and planning projects in support of the Customer.

Skills : Management, Customer Service, Microsoft Office: Word, Excel, Outlook, Human Resources.

Description :

    1. HR contacted in the Festus Home Depot store. Submit and fulfill job requisitions.
    2. Wrote weekly schedules for the store. Interview and hire candidates for open positions.
    3. Organized training and shadowing, as well as teach orientation to new associates.
    4. Scheduled Team Depot community events. Collect and submit associate reviews.
    5. Worked in partnership with the store manager and assistant store managers, as well as district human resources manager.
    6. Prepared weekly schedules to ensure excellent customer service, while balancing associate and business needs.
    7. Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Administration

Associate Support Department Supervisor/Consultant Resume

Headline : Over 12 years of experience in the customer service business developed many skills. Works with customers and clients to ensure efficiency, honesty, high standards and customer satisfaction Manage a gloabal team schedule to best support probleming solving of client needs. Maintain and build new customer relationships.

Skills : Microsoft Office, Excel, Powerpoint, Word, Sharepoint, Customer Service, Editing, Sales.

Description :

    1. Planned, coordinated and implemented all-store meetings and all in store special events.
    2. Interpreted and administered contracts and helping resolve.
    3. Answered employee questions regarding benefits and scheduling and resolved any issues.
    4. Identified staff vacancies and recruited, interviewed and selected applicants.
    5. Interviewed, onboarded, developed and oversaw daily activities of 100 plus office, sales, and customer service associates.
    6. Supervised role. manage the training curriculum for the quincy location assigning the associates curriculum as need be.
    7. Involved the store with city events such as festival in the park and childrens festival.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business

Associate Support Department Supervisor Resume

Objective : To become a Public Relations practitioner with an innovative company where apply the strategies & practices of PR to further the company's success. Provides assistance to associates with questions and/or concerns regarding policy and procedure, payroll and scheduling, and store technology usage.

Skills : very good multitasking, Good Communication Skills.

Description :

    1. Responsible for appropriately scheduling up to 150 associates on a weekly basis, as well as juggling and rearranging last-minute schedule changes.
    2. Coached and trained associates with any aspect of their position needed to further their development.
    3. Conducted New Associate Orientation, sometimes on a weekly basis, explaining benefits and company policies.
    4. Connected with people on a personal level, making them comfortable speaking to me with any issues they have, either personal or professional, as well as gaining their trust.
    5. Forwarded-thinking to try to catch problems before they become issues.
    6. Provided guidance to effectively manage staffing, EEO, scheduling, performance management, and profitability.
    7. Ensured quality products are shipped on time to the customer. Support and influence manufacturing plan.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associate Of Arts