AV Engineer Resume Samples

Description :

1. Conducted building walkthroughs, addressing break-fix issues, coordinating with vendors, and collaborating with other teams.
2. Responsible for monitoring and updating the ticketing system under the supervision and guidance of a senior engineer.
3. Served as the primary point of contact for all audiovisual (AV) and network infrastructure matters in the NCR region.
4. Provided comprehensive training on the existing infrastructure tools that we utilize within the organization.
5. Provided exceptional support for all aspects of the technology supplied by the IT department via phone, email, chat, and other supported channels.
6. Utilized a ticketing system to track customer issues and provided timely updates to all stakeholders from initial diagnosis, troubleshooting, and resolution or escalation in the past.
7. Performed troubleshooting and provided customer service up to the executive level with excellent communication and follow-through.

Experience

7-10 Years

Level

Consultant

Education

BSEE

Description :

1. Performed engineering, operations, and maintenance for key AV platforms and technologies - including but not limited to Cloud Video Infrastructure, Video Conference Room Hardware Solutions, Microsoft Teams Conferencing, Microsoft Teams Rooms solutions, and Crestron Fusion.
2. Ensured the enterprise's day-to-day availability of AV services.
3. Planned and managed AV projects, including system installations, upgrades, and integrations, from inception to completion.
4. Communicated to management, managed services partners, and manufacturer’s outages, priority issues, recurring problems, and patterns.
5. Led the technical investigation and resolution of AV-related issues with cross-functional teams when necessary (incident management, problem management, and root cause analysis).
6. Installed and configured AV equipment and assisted users in setting up and operating AV systems.
7. Ensured conference/meeting room AV systems are maintained and operating well.

Experience

0-2 Years

Level

Entry Level

Education

BSEE

Description :

1. Designed, programmed, and installed home automation systems including Control4 and Lutron.
2. Installed at first and second fix levels in the construction of cinema rooms and multi-audio systems (supporting the first fix team).
3. Installed lighting systems, TV aerial satellite and distribution, CCTV, and security systems
4. Maintained and serviced AV systems.
5. Provided training on-site to the end user.
6. Conducted service calls and systematically performed fault finding and resolution.
7. Initiated escalations as appropriate to ensure management is aware of problems that are severe or that exceed documented targets.

Experience

2-5 Years

Level

Executive

Education

BSEE

Description :

1. Assisted/supported the training of junior audio-visual engineers.
2. Fostered the partnership with Google to troubleshoot CFM issues and add features to improve the user experience.
3. Worked closely with the support team to determine trends and iterate on designs to improve stability.
4. Assisted in the design, building, and management of conference rooms, training spaces, specialty spaces, and screening rooms.
5. Communicated and documented processes to team, vendors, and partners.
6. Researched and developed the best video conference experience from the ground up with consideration for scalability and rapid deployment.
7. Performed quality control of inventory and asset management.

Experience

0-2 Years

Level

Fresher

Education

BSEE

Description :

1. Provided pre-production through post-production AV support for live events hosted by Netflix, both internal and external facing.
2. Worked closely with the AV team, space planning teams, and users to define the technical requirements for a space.
3. Performed regular testing/maintenance/upgrades of all internal AV systems via regular room sweeps.
4. Used a range of software to create AV design diagrams.
5. Conducted site surveys locally and remotely.
6. Generated proposals, BOMS, statements of work and scopes of work.
7. Assisted in the development of processes and standards for conference room designs and supported across several different environments.

Experience

7-10 Years

Level

Senior

Education

BSEE

Description :

1. Developed detailed BOM, detailed infrastructure drawings for architect, GC and electrical contractor use, and create final engineering drawings for rack layout, system wiring and custom plates or cabling assemblies.
2. Interfaced and maintained ongoing dialogue for projects with Clients, Sales, CAD, and technical operation team members.
3. Provided documentation for quotes and bid packages detailing equipment, cost, labor estimates, pre-installation requirements, and site survey results.
4. Assisted in the preparation of consultant-specified bids and submittals.
5. Managed priorities in a fast-paced IT setting and balanced the demands of daily and routine assignments with long-term projects.
6. Created and documented routine IT processes and procedures.
7. Developed strong relationships with internal customers, vendors, affiliates, and peers.

Experience

2-5 Years

Level

Junior

Education

BSEE

Description :

1. Assisted and performed client site visits for initial surveys, ongoing technical assessment, and support for technical operations during integration, installation, and commissioning.
2. Assisted programmer with technical direction when developing user interfaces and control programs.
3. Created, and managed change orders to assist with maintaining or increasing profitability on projects.
4. Assisted with technical oversight, red lines, and designed questions during the integration and commissioning of systems.
5. Captured field markups and assisted with generating As-Built drawing sets for the final design package.
6. Provided ongoing engineering support as needed.
7. Met with vendors/prospective vendors to help evaluate products as requested.

Experience

2-5 Years

Level

Freelancer

Education

BSc Audio Engineering

Description :

1. Able to translate customer requirements into functional system designs.
2. Reviewed pre-construction design and documentation.
3. Provided assistance with technical design and level of effort needed by estimating hours and highlighting logistical challenges for the sales team to consider while pricing the opportunity.
4. Generated functional system descriptions and block diagrams.
5. Identified all cabling and miscellaneous material needs.
6. Assisted Account Manager with labor and material estimates for projects.
7. Developed engineering and architectural (RCP/Floor Plan) drawings, calculations, acoustical modeling, or other data as required.

Experience

10+ Years

Level

Management

Education

BSc Video Production

Description :

1. Able to translate customer requirements into functional system designs.
2. Reviewed pre-construction design and documentation.
3. Provided assistance with technical design and level of effort needed by estimating hours and highlighting logistical challenges for the sales team to consider while pricing the opportunity.
4. Generated functional system descriptions and block diagrams.
5. Identified all cabling and miscellaneous material needs.
6. Assisted Account Manager with labor and material estimates for projects.
7. Developed engineering and architectural (RCP/Floor Plan) drawings, calculation, acoustical modeling or other data as required.

Experience

2-5 Years

Level

Junior

Education

BSEE

Description :

1. Ensured that AV hardware and software were prepared to meet the needs of the organization.
2. Offered plans and advice for live audio and video events, including broadcasts, conferences, and so on.
3. Operated the master controls of AV systems during events.
4. Maintained, troubleshooted, and solved problems related to hardware and software.
5. Stored, transported, assembled, and disassembled AV equipment.
6. Ensured the production and updating of AV documentation such as user guides.
7. Cabled and wired to implement technologies into AV setups.

Experience

7-10 Years

Level

Senior

Education

BSEE