Bank Branch Manager Resume Samples

A Bank Branch Manager is a key management role in the banking and financial sector. The job description ensures the efficient and effective operations of the branch and maximizes the profitability of the branch. A compelling Bank Branch Manager Resume describes the following duties and responsibilities – developing and implementing strategies to increase customer loyalty, and build the branch’s reputation, overseeing all branch operations, including customer service, sales, and account management, and developing and maintaining relationships with other banking and financial institutions. Administering and monitoring marketing campaigns are also part of the job summary.

The most sought-after skills include excellent customer service and communication skills, strong leadership skills, knowledge of banking and financial products and services, the ability to develop and implement strategies, and knowledge of budgeting and forecasting. Education requirements include a bachelor’s degree in Business, Finance, Economics, or a related field. Relevant experience in the banking and financial sector is also highly desirable.

 

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Bank Branch Manager Resume example

Bank Branch Manager Resume

Summary : To obtain a leadership Bank Branch Manager position that utilized experience to obtain results and productivity. Managed staff, foster a positive environment, and ensured customer satisfaction and proper branch operation.

Skills : Management, Financial Analysis, Business Development.

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Description :

  1. Developed new and expanded existing High Net worth Customer relationships for liabilities by sourcing customers.
  2. Sourced new bank customers through external individual efforts and acquisition channels. Cross-sold bank products to the existing set of Branch customers which are mapped.
  3. Informed customers of new products or product enhancements to further expand the banking relationship.
  4. Planned and conducted special sales initiatives and events for prospective and existing clients. Coordinated with other group companies to provide seamless access to other products.  
  5. Maintained complete relationship records for assigned customer accounts. Tracked customer complaints/queries and turnaround times for customer satisfaction.
  6. Tapped the right database of the branch and ensure authentic documentation. Built relationships with the RAMBO Sales/operations team and ensured the business targets and Productivity targets of the allocated branches are met effectively.
  7. Prospected and met customers within and outside the Branch when required. Developed, agreed, and implemented short-term and long-term plans to achieve sales targets.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's Finance


Bank Branch Manager Resume

Summary : As a Bank Branch Manager, responsible for all of the functions of that branch office, including hiring employees, overseeing the approval of loans and lines of credit (LOCs), marketing, building a rapport with the community to attract business, assisting with customer relations, and ensuring that the branch meets its goals and objectives in a timely manner.

Skills : Microsoft Word, Microsoft Excel, Banking.

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Description :

  1. Complied with regulatory requirements: Bank Secrecy Act under the Federal Government for Financial Institutions, Anti Money Laundering Act, Office of Foreign Assets Control, USA Patriot Act, Privacy Act and Community Reinvestment Act., and all applicable Federal and State regulations which govern banks.
  2. Complied with all Human Resources regulations and laws which affect employees.
  3. Supervised over 20 bank employees. Enjoyed a very successful Banking Career.
  4. Maintained professional customer interactions and relations for banking purposes.
  5. Responsible for balancing records and accounts for customers, also in charge of general ledgers, accounting transactions, and statement reports on a daily basis and reporting any discrepancies to my supervisor.
  6. Maintained confidentiality of bank records and client-privileged information.
  7. Managed and coordinated daily Branch Operations including timekeeping, supervisory evaluations, group meetings, personal issues between employees, recommended evaluation promotions, and discipline of bank employees.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's Finance


Bank Branch Manager Resume

Objective : A Bank Branch Manager position in Business and/or Financial Services using my diverse experience in Business Services, Finance, Business Development, Management; Operation, and Consulting. Over 4 years of business experience; including Business and Financial, branch and department auditing and consulting.

Skills : Ability to type 45 WPM, Professional, Economic Developer, Bank Branch Manager, and Commercial Lender.

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Description :

  1. Supervised the day-to-day operational functions of the branch including vault, drawer, and ATM balancing, overseeing teller and customer service duties; and assisting with customer transactions.
  2. Provided leadership, training, and supervision resulting in 29 years managing the Dayton Branch with little or no turnover.
  3. Responsible for the administration and efficient daily operation of the branch office, including operations, product sales, customer service, and security and safety in accordance with the bank's objectives.
  4. Personally increased retail and business deposits from $12,000.00 to $25,000,000.00 in a community with 4 banks.
  5. Supervised, coached, and developed staff regarding service expectations, policies, procedures, products, systems, and banking transactions.
  6. Increased loan totals consistently through regular marketing.
  7. Prepared staff performance appraisals and disciplinary notices as needed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Finance

Bank Branch Manager Resume

Summary : Outstanding banking management professional with extensive experience developing high-net-worth client relationships and referral networks. Delivered exceptional results through business developments, client management, and strategic planning. Expertised in cultivating and maintaining key relationships. Leveraged core strengths and connections to develop new business and establish long-lasting relationships.

Skills : Leadership and Human resources management skills.

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Description :

  1. Promoted to three levels of branches for superior sales and leadership performance within 2 years as manager.
  2. Oversaw 3 store branches, and manage over 40 bankers and 30 tellers that executed all sales activities; established and achieved sales goals through effective sales management techniques.
  3. Recruited, trained, and mentored staff on client profiling, conducting sales meetings, and closing monthly sales goals.
  4. Oversaw complete Financial Services Organization (i.e. banking, investment, home equity, mortgages, consumer loans, small business, credit cards, and insurance.).
  5. Ensured effective lobby and line management to deliver exceptional customer service experience.
  6. Provided inspiration and leadership to branch staff daily through one-on-one coaching, morning huddles, and end-of-day meetings.
  7. Worked closely with partners and surpassed revenues goal quarterly.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's Finance

Bank Branch Manager Resume

Headline : Seeking a Bank Branch Manager position in the accounting field in a private or public firm that will make use of my skills and knowledge. Responsible for driving business, sourcing, training, and overseeing staff, having a well-rounded background in Business Management and Accounting is a big plus.

Skills : Excellent organizational and Leadership skills.

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Description :

  1. Managed day-to-day operations and staff of 10 bank personnel.
  2. Responsible for $300M in yearly deposits.
  3. Conducted performance reviews, and trained all employees on branch sales and operations, including FDIC insurance, changes in government bank regulations, and advanced legal issues.
  4. Achieved Charter Club (quarterly bank sales) award for the first time in over 5 years, while consistently maintaining excellent operations and customer service reviews.
  5. Throughout seven quarters, the branch received 3 Charter Clubs, 4 Gold Service Clubs (customer service), and an excellent Internal Audit (operations) score of 92%.
  6. Consistently exceeded division expectations for operational scores above 85%.
  7. Prepared monthly manager's reports and reviewed metrics with the assistant manager and staff that included areas of employee turnover, hiring, customer service levels, and operations for the branch.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Finance

Bank Branch Manager Resume

Objective : Highly qualified Bank Branch Manager with experience in the industry. Enjoy creative problem-solving and getting exposure to multiple projects, and I would excel in the collaborative environment in which your company prides itself.

Skills : Financial Analysis, Budgeting, Banking.

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Description :

  1. Managed the Branch Office in order to meet the financial services needs of customers in the market area; implemented strategies to achieve goals developed for the office as part of the Bank's overall strategic plan.
  2. Supervised, coached, and developed tellers and New Account/Lending staff regarding policies, procedures, products, systems, and banking transactions efficiently.
  3. Proactively sought and followed up on sales opportunities and prospects, including new business.
  4. Participated in sales, service, and product training meetings.
  5. Expanded customer base by utilizing in-depth knowledge of retail services, products, and sales techniques.
  6. Supervised staff and communicated performance expectations to each team member.
  7. Monitored performance plans. Ensured that the audit/compliance procedures of the branch were followed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Finance

Bank Branch Manager Resume

Objective : Over 4+ years in management with a demonstrated ability to exceed goals of production and compliance, deliver substantial customer service, train and develop team members, and fluidly balance both independent projects and team activities.

Skills : Customer Service, Sales And Marketing, Communication.

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Description :

  1. Established and maintained relationships with individual or business customers.
  2. Personal Banker for College Students, Businesses, including House or Business calls if determined necessary.
  3. Opened New Accounts, Checking, Savings; IRA, Time, and Business Resolved customer complaints regarding sales and service.
  4. Coordinated, and evaluated the Branch Other responsibilities included interviewing, hiring, and training employees, planning, assigning and directing work.
  5. Evaluated performance, recommended promotions and salary increases, rewarded and disciplining employees, addressed complaints, and resolved problems.
  6. Oversaw the flow of cash and financial instruments.
  7. Planned and directed staffing, training, and performance evaluations to develop and control sales and service.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Finance

Junior Bank Branch Manager Resume

Objective : Highly qualified Junior Bank Branch Manager with experience in the industry. Identified new business markets, recorded daily customer transactions-analyse the needs, and accordingly cross-sell various banking products such as Current/savings accounts, Loan products & third-party products like Insurance & Mutual funds.

Skills : Financial Analysis, Budgeting, Banking.

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Description :

  1. Managed the Branch Office in order to meet the financial services needs of customers in the market area; implemented strategies to achieve goals developed for the office as part of the Bank's overall strategic plan; ensured the office's compliance with operating policies and procedures and outside regulatory requirements.
  2. Supervised, coached, and developed tellers and New Account/Lending staff regarding policies, procedures, products, systems, and banking transactions efficiently.
  3. Developed business plans and attained sales goals, delivering great customer care, and growing revenue through increased lending activity.
  4. Worked in a specific section of banking related to the invention and generation of capital for other organizations, governments, and other entities. 
  5. Worked for organizations and underwritten new debts and equity securities for all types of companies, aided in the sale of securities, as well as helped to facilitate mergers and acquisitions, reorganizations, and broker trades for both institutions and private investors.
  6. Helped establish and implement departmental policies, goals, objectives, and procedures, conferring with organization officials and staff members as necessary.
  7. Maintained daily financial accountability for monetary bank transactions including teller cash disbursement.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Finance

Bank Branch Manager Resume

Headline : As an Assistant Bank Branch Manager, worked with customers and other employees at their branch, but they can also collaborate with Operations Supervisors to improve branch processes. Responsible for planning, directing, coordination and controlling all operations and activities of the Branch within the scope of the policies and procedures.

Skills : Excellent organizational and Leadership skills.

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Description :

  1. Oversaw a team of bankers and tellers that executed all sales activities; achieved sales goals through effective sales management techniques.
  2. Recruited, trained, and mentored staff on client profiling, conducting sales meetings, and closing deals.
  3. Organized weekly meetings and daily team huddles.
  4. Exceeded goals and expectations on a yearly basis; conducted skills assessment, performance management, development feedback, and coaching of employees and sales force.
  5. Maintained a Book of Business contacts and updated call reports.
  6. Utilized a consultative sales approach to define customer goals and develop solutions that cultivated strong relationships with customers.
  7. Exceeded annual goals by over 200%.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Finance

Associate Bank Branch Manager Resume

Objective : As an Associate Bank Branch Manager, responsible for overseeing and coordinating all operations of a branch. Hired staff and heading the onboarding and staff training process, building rapport with customers and the community.

Skills : Management, Microsoft Word, Scheduling, Customer Service, Problem Solving, Banking, Banking, Medical Terminology, Call Center Experience.

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Description :

  1. Established and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  2. Responsible for directing and managing the sales activities of the branch.
  3. Ensuring profitability, market share growth, and a high level of customer service.
  4. Through new customers and building households.
  5. Handled the task of solving queries of problems for clients and staff, mainly responsible for the daily operations of the bank.
  6. Implemented an overall market plan focusing on cross-selling thus increasing branch growth and profitability by over 100%.
  7. Several employees have been promoted to their own branches.
    Years of Experience
    Experience
    0-2 Years
    Experience Level
    Level
    Entry Level
    Education
    Education
    Bachelor's Finance