Collection Technician Resume Samples

The job description of a Collection Technician will vary based on the job setting, but normally in a Finance Sector, the job role of these technicians will be to act as a liaison between the customer and the business and take responsibility for collecting debts, loans, and any outstanding payments. The major tasks that are shouldered and listed on the Collection Technician Resume include – contacting clients and collecting payments, resolving outstanding balances, drafting collection technique strategies, setting payment due dates, negotiating and receiving payment, and documenting records for future reference.

Typically, companies look for these abilities while hiring for this position – a very strong negotiation capacity, telemarketing experience, customer service skills, persuasion abilities, patience, and diligence. Familiarity with debt collection systems software and database software is also needed. Collection Technicians will need only a high school diploma or GED, however, additional education will be preferred.

 

Collection Technician Resume example

Collection Technician Resume

Summary : Health care professional seeking a position in which knowledge, skills, and abilities can be utilized to increase efficiency and productivity.

Skills : Extra courses, Professionalism, Business.

Description :

    1. Responsible for patient care specific to pain management Knowledgeable in the field of pain medicine and up to date on current pain management therapies.
    2. Provided assessment, follow-up, test results, and patient education Provide accurate documentation of appropriate medical information.
    3. Prepared the medical records for patient visits. Review the need for preventive health screenings and informs the provider.
    4. Provided care that is consistent with protocols, policies and procedures, standards, and guidelines.
    5. Assisted and prepared the patient for visit by obtaining and documenting patient information/data according to department/provider guidelines.
    6. Documented chief complaint, the reason for the patient visit and updates health summary and patient history information.
    7. Collected and record all vital signs and other pertinent information as outlined by reason for the visit.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Phlebotomy


Collection Technician II Resume

Headline : To obtain a position in the healthcare field as a Phlebotomist/ Health Technician to help patient improve their health.

Skills : Medical Terminology, Filing, Communications.

Description :

    1. Complied with applicable Federal, State, and local regulations as well as all American Red Cross policies, procedures, and guidelines.
    2. Performed whole blood collection procedures (allergenic, directed, and therapeutic).
    3. Performed donor health history screening procedures.
    4. Performed drive set-up, donor greeting, the collection set labeling, processing and packing blood and donor reaction care as assigned.
    5. Performed daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance.
    6. Functioned with team effort to ensure efficient donation process focused on donor and sponsor expectations.
    7. Maintained positive public relations to promote a professional image.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Phlebotomy


Collection Technician/Representative Resume

Summary : Committed and motivated Office Assistant/Certified Collection Tech with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Skills : AED Instructor, Casualty Course Instructor.

Description :

    1. Consulted supervisor when unusual problems develop. Meet the needs of customers while supporting the facility.
    2. Communicated in a courteous, tactful, and professional manner.
    3. Adhered to rules of behavior when using personal computers.
    4. Protected data from unauthorized release, loss, alteration, or unauthorized deletion.
    5. Reassembled equipment when parts need to be replaced to include cleaning and packaging of used and soiled surgical equipment avoiding damage.
    6. Collected and packaged samples including urine and blood for drug testing confirmation at a local pain clinic Work Experience.
    7. Collected and packaged SCD sleeves, Blood Pressure Cuffs, and Pulse ox.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BSHS

Collection Technician/Executive Resume

Headline : Medical Assistant professional looking to obtain a position where can utilize customer service skills and recent education to benefit the overall efficiency of the office and quality of patient care.

Skills : Multi line phone system, Verifying insurance, EMR.

Description :

    1. Performed all phases of whole blood collection and donor care according to BSDs, ARCBS directives to ensure safe product and optimum donor experience.
    2. May performed donor history and assess donor eligibility according to operating procedures, BSDs, and the Code of Federal Regulations.
    3. Assembled and maintained supplies and equipment to ensure a state of readiness.
    4. Functioned as a member of a team to ensure a smooth and efficient blood collection process.
    5. Participated in the set-up and break-down of mobile operation duties.
    6. Performed other related duties as necessary. Ambulance Billing & Collecting.
    7. Processed payments Work Lot Cleaning & Demolition collections Collect on return checks.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
CNA

Collection Technician I Resume

Objective : Specimen Collector highly skilled at diagnostic and laboratory therapeutic procedures. Experience training new staff on proper testing and equipment operation.

Skills : Microsoft Office, Microsoft WordPerfect, Adobe Acrobat.

Description :

    1. Prepared specimens for analysis and established proper chronological priorities in testing.
    2. Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review.
    3. Carefully reviewed test results for accuracy. Performed diagnostics and therapeutic laboratory procedures.
    4. Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
    5. Performed both routine and emergency maintenance on laboratory instruments.
    6. Maintained current knowledge of developments in technical instrumentation.
    7. Analyzed data to create and organize graphs, charts, and documents for publications and presentations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Collection Technician/Co-ordinator Resume

Summary : To secure a responsible and challenging position that will enable to utilize industrial skills and potential to the fullest extent.

Skills : Venipuncture, Customer service, Microsoft-word.

Description :

    1. Interviewed donors to obtain medical information, health history, and vital signs.
    2. Collected units of whole blood for donation. Packing and shipping of whole blood units and sample tubes.
    3. Venipuncture and capillary punctured, including difficult sticks.
    4. Traveled the east coast for various blood drives. Collected past due bills or disconnected at the pole.
    5. Learned pole climbing and how to deal with irate customers.
    6. Obtained signed consent from patients, collect urine specimens, Log, package, and ship specimens to the lab for testing. 
    7. Uploaded chart covers into Dropbox for labs reference, order supplies, maintain and organize office, and confidential patient paperwork.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Phlebotomy

Jr. Collection Technician Resume

Objective : Seasoned Medical assistant with more than ten years of experience in fast-paced medical offices. Excellent communication and time management skills.

Skills : Microsoft Office Products, Office Equipment.

Description :

    1. Assembled equipment and instruments in an aseptic environment while using selected methods of removing gross contamination.
    2. Reassembled equipment when parts need to be replaced.
    3. Cleaned and packaged equipment and surgical instruments avoiding damage and undue wear to include items with sharp points.
    4. Consulted supervisor when unusual problems develop. Meet the needs of customers while supporting the facility.
    5. Communicated in a courteous, tactful, and professional manner.
    6. Processed all Direct TV account holder's payments and satellite inquire.
    7. Systemized, analyzed, counseled, and resolved.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BSHS

Lead Collection Technician Resume

Headline : Responsible for carrying out in Court debt collections activities and operations, including assisting in the administration of the Court's comprehensive collection program.

Skills : Customer Service, Office Administration.

Description :

    1. Received and assisted in the resolution of donor complaints.
    2. Entered complaints into a computerized tracking system and follow-up on the resolution.
    3. Followed up with donors who experience reactions and document findings.
    4. Assisted with entering deviations into a computerized tracking system.
    5. Initiated potential recall/market withdrawal for donors identifies as accepted in error and notifies quality effectiveness staff.
    6. Responsible for monitored the unit to ensure proper collection.
    7. Knowledge to acted quickly when a donor loses consciousness.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical Assistant

Associate Collection Technician Resume

Summary : Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fast- paced environment, with minimum supervision, while maintaining emphasis.

Skills : Communication Skills, Technical Skills.

Description :

    1. Collected biological specimens at Nexus Pain Center for the purpose of conducting scientific testing for medication.
    2. Maintained the integrity of the collection process, obtaining insurance information for billing purposes.
    3. Packaged the specimens for shipment.
    4. Able to type at least 40 words per minute. The understanding necessity of security measures.
    5. Able to send, receive, and monitor emails.
    6. Attended to detail and excellent customer service skills.
    7. Attended to the donor to guarantee a positive experience.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Administrative Assistant

Asst. Collection Technician Resume

Summary : Very honest and dependable. Believe having a good work ethic and being independent are important value to bestow. Multitasker with a positive go getter attitude.

Skills : Technical Skills, Hard Working.

Description :

    1. Collected specimens from donors on a randomized schedule. Communicate effectively with team members.
    2. Professionally trained to complete hair follicles, urine, and oral drug tests.
    3. Updated donor information by adding notes to Redwood Toxicology.
    4. Ensured all testing is completed thoroughly with consistent procedures.
    5. Updated donor's physical files to ensure accurate information at all times.
    6. Completed emergency testing (urine, hair follicle, or oral) upon request.
    7. Ensured all members of the region team has required supplies.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Collection Technician Resume

Summary : To obtain a position in a health care facility in which can use skills with supplies, inventory, and customer satisfaction to excel and become a great asset to the team.

Skills : Hard Working, Technical Skills.

Description :

    1. Traveled between hospitals in the Central Kentucky Region.
    2. Determined the appropriate placement of Sterilmed collection containers.
    3. Collected invasive and non-invasive medical devices from different departments at these hospitals.
    4. Packaged and label collected devices for shipment.
    5. Maintained necessary supplies and documentation for appropriate packaging and shipping.
    6. Updated walking instructions as necessary for all accounts.
    7. Developed and execute plans to increase collections in existing accounts.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Medical